ignition MERCEDES-BENZ C-CLASS SALOON 2012 Owner's Manual

St
arting theve hicle with theke y in thesto w‐
age compa rtment (emer gency operation
mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
message appears in the multifunction displa y,
yo u can start theve hicle in emer gency operation
mode. #
Makesure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2on
th e symbol 3.
The vehicle will start af ter a short time.
If yo ure mo vetheke y1 from the mar ked
space 2the engine continues running. For
fur ther engine starts ho wever,th eke y1
must be located in the mar ked space 2on
th e symbol 3during the entire journe y. #
Have theke y1ch ecked at a qualified spe‐
cialist workshop.
If th eve hicle does not star t: #
place theke y1 inthe mar ked space 2
and lea veitth ere. #
depress the brake pedal and start theve hicle
using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. St
arting theve hicle via Remo teOnline serv‐
ices Cooling or heating
theve hicle interior before
commencing your journey
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently full.
R thest ar ter battery is suf ficiently charge d.
Charging thest ar ter battery be fore starting
th e jou rney
If th eve hicle battery is dischar ged, you can
re cei vea message on your smartphone. You can
th en start theve hicle with the smartphone to
ch arge the batter y.The vehicle is automatically
switched off af terte n minu tes. 15 6
Driving and pa rking
Internal use only

#
After no more than five seconds, take your
left foot quickly off the brake, but keep the
accelerator pedal depressed.
The vehicle pulls away at maximum accelera‐
tion. #
Swit chon ESP ®
once the acceleration proce‐
dure is comple te.
Ending optimised acceleration #
Remo veyour foot from the accelerator pedal. #
Reactivate the ESP ®
.
% Afteryo u pull away with optimised accelera‐
tion, components of the driv etra in can
become very hot, which means that opti‐
mised acceleration values may be reached
again on lyafte r a few minutes. Note
s on driving &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal. This jeopardises
the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that
th ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. &
WARNING Risk of accident due toincor‐
re ct foot we ar
Incor rect foot we ar includes, forex ample:
R shoes with plat form soles
R shoes with high heels
R slippers #
Alw ayswe ar suitable foot we ar so that
yo u can operate the pedals safel y. &
WARNING Risk of accident if the ignition
is switched off while driving
If yo u swit choff the ignition while driving,
saf ety functions are restricted or no longer
av ailable.
Yo u will then need, forex ample, touse con‐
siderably more forc eto steer and brake. #
Do not switch off the ignition while driv‐
ing. &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vethe engine or, if present,
th e auxiliary heating running in an
enclosed space wi thout suf ficient venti‐
lation. Driving and pa
rking 15 9
Internal use only

The engine is switched off automatically in
the
fo llowing situations if all vehicle conditions for
an automatic engine stop are me t:
R You brake theve hicle toast andstill in trans‐
mission position hori.
R Vehicles with a 48 V on-board electrical
sy stem: You depress the brake pedal when
tra velling at a low speed.
If th e sy stem has de tected one of thefo llowing
situations, the engine will not stop:
R Youstop at a stop sign and there is no vehi‐
cle in front of you.
R The vehicle that stopped in front of you
st arts up again.
R You manoeuv re, turn thesteering wheel
sharply or engage reve rsege ar.
% Ifth e sy stem de tects an intellige ntstop
inhibitor, forex ample, a stop sign, the engine
will not stop.
If yo u activate the HOLD function or engage
th e park position j,the engine can be
switched off in spite of an intelligent stop
inhibitor. The engine is
restar ted automatically if:
R You en gage transmission position hork.
R You depress the accelerator pedal.
R An automatic engine start is requiredbythe
ve hicle.
R Youre lease the brake pedal.
R Vehicles with a 48 V on-board electrical
sy stem:
- Youre lease the brake pedal on a downhill
gradient and theve hicle does not roll.
- The vehicle rolls on a downhill gradient
and does not automatically enter glide
mode at 20 km/h.
ECO start/ stop function symbols in the multi‐
function display:
R The symbol è(green) appears when the
ve hicle is at a standstill: the engine was
switched off bythe ECO start/ stop function.
R The symbol ç(yellow) appears when the
ve hicle is at a standstill: not all vehicle condi‐
tions for an engine stop ha vebeen met. R
Neither the symbol ènorç appears
when theve hicle is at a standstill: an intelli‐
ge nt stop inhibitor was de tected, forex am‐
ple, a stop sign.
If th e engine was switched off bythe ECO start/
st op function and you lea vetheve hicle, a warn‐
ing tone sounds and the engine is not restar ted.
In addition, thefo llowing display message
appears in the multifunction display:
Vehicle is operational Switch off ignition before
exiting
If yo u do not swit choff the ignition, it is auto‐
matically switched off af terth re e minutes. 16 2
Driving and pa rking
Internal use only

&
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf‐
fi c.
R ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. Use
the DIRECT SELECT le verto switch the
transmission position. The cur rent transmission
position is displ ayed in the multifunction displa y. j
Park position
k Reversege ar i
Neut ral
h Drive position
En gaging reve rsege ar R #
Depress the brake pedal and push the
DIRECT SELECT le ver upwards past thefirst
point of resis tance.
En gaging neutral N #
Depress the brake pedal and push the
DIRECT SELECT le ver up or down tothefirst
point of resis tance.
% Toshift into neutral iwith the ignition on,
push the selector le ver up or down for sev‐
eral seconds tothefirs t point of resis tance.
Subsequently releasing the brake pedal will
allow youto mo vetheve hicle freel y,e.g. topush
it or tow it away.
Proceed as follo ws ifyo uwa ntthe automatic
transmission toremain in neutral i
i,even if
th e ignition is switched off or the driver's
door is opened: #
depress the brake pedal and engage neutral
i when the car is at a standstill. 16 8
Driving and pa rking
Internal use only

#
release the brake pedal. #
switch the ignition off.
% Ifyo uth en exitth eve hicle leaving theke y in
th eve hicle, the automatic transmission
re mains in neutral i.
Engaging park position P #
Obser vethe no tes on parking theve hicle
(/ page 178). #
Depress the brake pedal until theve hicle
comes toast andstill. #
When theve hicle is at a standstill, press but‐
to nj.
When the transmission position display
sho wsj,th e park position is engaged. If no
transmission position display jappears,
secure theve hicle topreve nt it from rolling
aw ay.
% Depending on the situation, it may take a
short time until jis engaged. Therefore,
alw ays pay attention tothe transmission
position displa y. Pa
rk position jis engaged automatically if one
of thefo llowing conditions is me t:
R you swit choff the ignition when theve hicle
is stationary and the transmission position is
h ork.
R you open the driver's door when theve hicle
is at a standstill or when driving at a very low
speed and the transmission position is hor
k.
% Tomanoeuvre with an open driver's door,
open the driver's door while at a standstill
and engage transmission position hork
again.
Engaging drive position D #
Depress the brake pedal and push the
DIRECT SELECT le ver down past thefirst
point of resis tance.
When the automatic transmission is in transmis‐
sion position h, it shiftsthege ars automati‐
call y.This depends, among other things, on the
fo llowing factors:
R the selected drive program
R the position of the accelera tor pedal R
the driving speed Problems with
the transmission The transmission has a
faulty gear shift
Po ssible cause:
R the transmission is losing oil. #
Have the transmission checked at a qualified
specialist workshop immediately.
The acceleration characteristics getwo rse,
and the transmission no longer shifts.
Po ssible cause:
R the transmission is in emer gency operation
mode: it is only possible toshift toone gear
and reve rsege ar. #
Stop theve hicle in accordance with the traf‐
fi c conditions. #
Shift the transmission toposition j. #
Switch off the engine. #
Wait at least ten seconds. #
Tryto start the engine again. Driving and parking
16 9
Internal use only

R
Speed
R Ope rating status of the engine
R Traf fic situation
% Glide mode can be ended bypressing a
st eering wheel gearshift paddle
(/ page 170). Fu
nction of the 4MATIC
4MATIC ensures that all four wheels are driven.
To get her with ESP ®
and 4ETS, 4MATIC impr oves
th e traction of your vehicle whene ver a driven
wheel spins due toinsuf ficient traction.
If yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor over‐
ri de the la wsof ph ysics. 4MATIC cannot take
account of road, weather and traf fic conditions.
4MATIC is only an aid. You are responsible espe‐
cially for maintaining a safe dis tance from the
ve hicle in front, forve hicle speed, for braking in
good time and forst ay ing in lane.
% In wint ryroad conditions, the maximum
ef fect of 4MATIC can be achie ved only if you use winter tyres (M+S tyres), with sn
ow
ch ains if necessar y. Re
fuelling Re
fuelling theve hicle &
WARNING Risk offire or explosion from
fuel
Fu els are highly flammable. #
Fire, naked flames, smoking and crea‐
tion of spar ksmust be avoided. #
Swit choff the ignition and, if available,
th est ationary heater, before and while
re fuelling theve hicle. &
WARNING Risk of injury from fuels
Fu els are poisonous and hazardous to your
health. #
Do not swallow fuel or let it come into
contact with skin, eyes or clo thing. #
Do not inhale fuel vapour. #
Keep children away from fuel. #
Keep doors and windo wsclosed du ring
th ere fuelling process.
If yo u or other people come into contact with
fuel, obser vethefo llowing: #
Immediately rinse fuel off your skin with
soap and water. #
If fuel comes into contact with your
ey es, immediately rinse them thor‐
oughly with clean water.Seek medical
attention immediately. #
Ifyo u swallow fuel, seek medical atten‐
tion immediatel y.Do not induce vomit‐
ing. #
Change immediately out of clo thing that
has come into con tact with fuel. &
WARNING Risk offire and explosion due
to electros tatic charge
Electros tatic charge can igni tefuel vapour. 17 2
Driving and pa rking
Internal use only

#
Before you open the fuel filler cap or
ta ke hold of the pump nozzle, touch the
me tallic vehicle body. #
Toavo id creating ano ther electros tatic
ch arge , do not getinto theve hicle again
during there fuelling process. &
WARNING Risk offire from fuel mixture
Ve hicles with a diesel engine:
While the engine is running, component
pa rts in theex haust sy stem may overheat
without warning. #
Neverre fuel using petrol. #
Never mix petrol with diesel fuel. *
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a petrol engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. #
Only refuel using unleaded, sulphu r-free
petrol that con form sto European
EN 228, or an equi valent specification.
Fu el of this specification may conta in upto
10 %ethanol. Your vehicle is suitable for use
with E10 fuel.
Ne verre fuel with one of thefo llowing fuels:
R diesel
R regular petrol with an octane number
lo we rth an 91 RON
R petrol with more than 10%ethanol byvol‐
ume, e.g. E15, E20, E85, E100
R petrol with more than 3% me thanol by
vo lume, e.g. M15, M30
R petrol with additives conta ining metal
If yo u ha veacciden tally refuelled with the
wrong fuel: #
do not swit ch the ignition on. #
Consult a qualified specialist workshop. *
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a diesel engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. #
Only refuel using sulphur- free diesel
fuel that con form sto European stand‐
ard EN 590, or an equivalent specifica‐
tion.
In countries without sulphur-fre e diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm. #
Vehicles without diesel particulate
fi lter: refuel using only diesel fuel with
a sulphur content less than 500 ppm.
Ne verre fuel using any of thefo llowing fuels:
R petrol
R marine diesel
R heating oil
R pure bio-diesel fuel or vege table oil Driving and parking
17 3
Internal use only

R
paraf fin or kerosene
If yo u acciden tally refuel with the wrong fuel: #
Do not switch the ignition on. #
Consult a qualified specialist workshop. *
NO
TEDo not use diesel torefuel vehi‐
cles with a petrol engine If
yo u ha veacciden tally refuelled with the
wrong fuel:
R do not swit chthe ignition on. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines
drained compl etely. *
NO
TEDo not use petrol torefuel vehi‐
cles with a diesel engine If
yo u ha veacciden tally refuelled with the
wrong fuel:
R do not swit chthe ignition on. Otherwise,
fuel can enter the fuel sy stem.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines
drained compl etely. *
NO
TEDama getothe fuel sy stem caused
by ove rfilled fuel tanks #
Only fill th e fuel tank until the pump
nozzle switches off. *
NO
TEFuel may spr ayout when you
re mo vethe fuel pump nozzle #
Only fill th e fuel tank until the pump
nozzle switches off. *
NO
TEPlug-in hybrid #
Forve hicles with petrol engines,
obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. Re
quirements:
R The vehicle is unloc ked.
% Do not get into theve hicle again during the
re fuelling process. Otherwise, electros tatic
ch arge could build up again.
Obser vethe no tes on operating fluids and fuel.
The recommended octane number foryo ur vehi‐
cle can be found on the information label in the
fuel filler flap. 174
Driving and pa rking
Internal use only

Obser
vethe no tes on operating fluids
(/ page 430).
Ad Blue ®
is available here:
R AdBlue ®
can be topped up byfast service at
a qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
R AdBlue ®
is available at many filling stations
from AdBlue ®
filling pumps.
R Alternativel y,Ad Blue ®
is available at qualified
specialist workshops, e.g. Mercedes-Benz
Service Centres, and at many filling stations
in Ad Blue ®
re fill canis ters or AdBlue ®
re fill
bottles.
% Ensure the connection between there fill
con tainer and vehicle filler neck does not
drip. To
p up AdBlue ®
* NOTEEngine damage duetoAd Blue ®
being in the fuel #
AdBlue ®
must not be used tofill the
fuel tank. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill conta iner. #
Avoid car rying AdBlue ®
re fill conta iners
permanently in theve hicle. Re
quirements:
R The vehicle is unloc ked. The
following messages appear in order in the
multifunction display when theAd Blue ®
tank
requ irestopping up:
R Refill AdBlue See Owner’s Manual The
Ad Blue ®
leve l has fallen below there ser ve
ra nge. Top up AdBlue ®
immediately.
R Top up AdBlue Emergency op. in XXX miles
See Owner's ManualThe low AdBlue ®
level
will lead tolimited per form ance af terthe
re maining dis tance displ ayed has been
driven. Top up AdBlue ®
immediately.
R XX,X l Top up AdBlue Emer. op.: max. XXX
km/h Start not poss. in XXX kmThe low
AdBlue ®
leve l will lead tolimited per form‐
ance from the speed displa yed. Af terthe
re maining dis tance displ ayed has been cov‐
ered, it will no longer be possible tostart the
engine. Top up with at least the amount of
Ad Blue ®
displ ayed.
R XX,X l Top up AdBlue Switch on ignition, wait
60 sec. or eng. start not poss. TheAdBlue ®
ta nk is em pty. Yo u can no lon gerst art the
engine. Top up with at least the amount of 176
Driving and pa rking
Internal use only

Ad
Blue ®
displ ayed. Switch on the ignition
and waitfor appro ximately 60 seconds. Start
th e engine.
Yo u can see theAd Blue ®
ra nge and le vel in the
Service menu in the multifunction displa y.
% The AdBlue ®
ra nge shown depends strongly
on the driving style and operating condi‐
tions. The actual range can therefore deviate
from the calculated range. Opening the
AdBlue ®
filler cap #
Press on the back area of fuel filler flap 1. #
Turn AdBlue ®
filler cap 2anti-clockwise and
re mo veit.
To p up AdBlue ®
Mercedes-Benz recommends topping up
Ad Blue ®
at a filling pump. If no AdBlue ®
filling pump is
available, you can also top up AdBlue ®
using a cani ster. #
Screw onthefast ener of AdBlue ®
re fill canis‐
te r4. #
Screw disposable hose 3onto the opening
of Ad Blue ®
re fill canis ter4 until hand-tight. #
Screw disposable hose 3onto thefiller
neck of theve hicle until hand-tight. #
Lift up and tip AdBlue ®
re fill canis ter4.
The filling process stops when theAd Blue ®
ta nk is compl etely full. Driving and parking
17 7
Internal use only