towing MERCEDES-BENZ C-CLASS SALOON 2012 Owner's Guide

proper
lyde tected bythe sy stem. The maximum
permissible speed applying toave hicle with a
trailer is not de tected bythe sy stem.
Ad just the speed in these situations. &
WARNING Risk of accident due toActive
Speed Limit Assi stadapting theve hicle's
speed
The speed adop tedby Active Speed Limit
Assi stmay be too high or incor rect in some
individual cases, su chas:
R at speed limits below 20 km/h
R inwe t conditions or in fog
R when towing a trailer #
Ensure that the driven speed complies
with traf fic re gulations. #
Adjust the driving speed tosuit cur rent
traf fic and weather conditions. Fu
nction of route-based speed adaptation
When Active Dis tance Assi stDISTRONIC is acti‐
va ted, theve hicle speed will be adap ted accord‐
ingly tothero ute events ahead. Depending on th
e drive prog ram selected, theve hicle negoti‐
ates a route event ahead in an economical, com‐
fo rtable or dynamic manner. When thero ute
eve nt has been passed, theve hicle accelerates
again tothestored speed. The set dis tance to
th eve hicle in front, vehicles de tected ahead and
speed restrictions ahead are take n into account.
Yo u can activate and deactivate route-based
speed adap tation in the multimedia sy stem
(/ page 203).
The following route events are take n into
account:
R Bends
R T-junctions, roundabouts and tollst ations
R Turns and exits
R Traf fic jams ahead (only wi thLive Traf fic
Information (/ page 304))
% When theto llst ation is reached, Active Dis‐
ta nce Assi stDISTRONIC adopts the speed as
th estored speed. Also,
the speed is reduced if the turn signal indi‐
cator tochange lanes is swit ched on and one of
th efo llowing situations is de tected:
R Turning off at junctions
R Driving on slowing-down lanes
R Driving on lanes adjacent toslowing-down
lanes
The driver is responsible forch oosing theright
speed and observing other road users. This
applies in particular tojunctions, roundabouts
and traf fic lights, as route-based speed adap ta‐
tion does not brake theve hicle toast andstill.
When route guidance is active, thefirs t speed
adjustment is car ried out automatically. If the
turn signal indica tor is switched on, the selected
ro ute is confirmed and fur ther speed adjustment
is activated.
Speed adap tation is cancelled in thefo llowing
cases:
R Ifth e turn signal indicator is switched off
before thero ute event.
R Ifth e driver depresses the accelerator or
brake pedal during the process. 202
Driving and parking
Internal use only

Sy
stem limits
Ro ute-based speed adap tation does not take
ri ght of wayre gulations into account. The driver
is responsible for complying with road traf fic
re gulations and driving at a suitable speed.
The speed adap tation made bythe sy stem may
not alw ays be suitable, particular lyin thefo llow‐
ing situations:
R thero ad's course not clear lyvisible
R road nar rowing
R varying maximum permissible speeds in indi‐
vidual lanes, forex ample at tollst ations
R wetro ad sur faces, snow or ice
R when towing a trailer
In these situations the driver must inter vene
acco rding ly. &
WARNING Risk of accident in spite of
ro ute-based speed adap tation
Ro ute-based speed adap tation can malfunc‐
tion or be temp orarily una vailable in thefo l‐
lowing situations: R
Ifth e driver does not follow the calcula‐
te dro ute
R If map data is not up-to-date or available
R Intheeve nt of roadwor ks
R In bad weather or road conditions
R Ifth e accelera tor pedal is depressed
R Intheeve nt of electronical lydispla yed
speed limitations #
Adapt the speed tothe traf fic situation. Setting
route-based speed adjustment
Re quirements:
R Active Dis tance Assi stDISTRONIC is acti va‐
te d.
Multimedia sy stem:
4 Vehicle 5
k Assistance
5 Speed adjustment #
Activate Oor deacti vate ª the function. Ac
tive Steering Assist Fu
nction of Active Steering Assist
Ac tive Steering Assist is only available up to a
speed of 210 km/h. The sy stem helps youto
st ay inthe cent reofthe lane bymeans of mod‐
erate steering inter ventions. Depending on the
speed driven, Active Steering Assist uses the
ve hicles ahead and lane markings as a refer‐
ence.
% Depending on the count ry, in the lo wer
speed range Active Steering Assist can use
th e sur rounding traf fic as a refere nce. If nec‐
essar y,Ac tive Steering Assist can then also
pr ov ide assis tance when driving outside the
centre of the lane, forex ample, toform a
re scue lane.
If th e de tection of lane markings and vehicles
ahead is impaired, Active Steering Assist
switches topassive mode. The sy stem pr ovides
no support in this case.
St atus display of Active Steering Assist in
th e multifunction display
R Ø (gre y): activated and passive
R Ø (gre en): activated and active Driving and parking
203
Internal use only

R
The windscreen is dirty, mis ted up, damaged
or co vered in the vicinity of the camera, e.g.
by ast icke r.
R No, or se veral, unclear lane markings are
present for one lane, or the markings change
qu ickl y,forex ample, in a con stru ction area
or junctions.
R The lane markings are wornaw ay, dark or
co vered up, e.g. bydirt or sno w.
R Ifth e dis tance totheve hicle in front is too
short and thus the lane markings cann otbe
de tected.
R The road is nar row and winding.
R There are obs tacles on the lane or projecting
out into the lane, such as object mar kers.
The sy stem does not pr ovide assis tance in the
fo llowing conditions:
R On tight bends and when turning.
R When crossing junctions.
R Atroundabouts or tollst ations.
R When towing a trailer.
R When the tyre pressure is too lo w. &
WARNING Risk of accident if Active
St eering Assist unexpectedly stops func‐
tioning
If th e sy stem limits of Active Steering Assist
are reached there is no guarantee that the
sy stem will remain active or will keep the
ve hicle in lane. #
Alw ayske ep your hands on thesteering
wheel and obser vethe tra ffic carefull y. #
Alw aysst eer theve hicle paying atten‐
tion totraf fic conditions. &
WARNING Risk of accident if Active
St eering Assist unexpectedly inter venes
The de tection of lane markings and objects
may malfunction and cause unexpected
st eering inter ventions. #
Steer according totraf fic conditions. Ac
tivating Active Steering Assist
Re quirements:
R ESP ®
must be activated, but not inter vening. R
Active Dis tance Assi stDISTRONIC is acti va‐
te d. #
If indicator lamp 1is off: press button 2. Driving and parking
205
Internal use only

Ac
tivating or deactivating manoeuv ring
assistant
Multimedia sy stem:
4 Vehicle 5
k Assistance
5 Camera & Park. Assist
5 Manoeuvring assist. #
Activate Oor deacti vate ª the function.
% Manoeuvring assis tance mu stbe active for
th e function of Drive AwayAssi st
( / page 235) and Cross Traf fic Alert
(/ page 236). Tr
ailer hitch Note
s on trailer operation *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. Obser
vethefo llowing no tes on theto ngue
we ight:
R Do not use a tongue weight that exceeds or
fa lls below the permissible tongue weight
R Use a tongue weight as close as possible to
th e maximum tongue weight
Do not exceed thefo llowing values:
R Perm issible towing capacity
R Perm issible rear axle load of theto wing vehi‐
cle
R Perm issible gross weight of theto wing vehi‐
cle
R Perm issible grossweight of the trailer
R Maximum permissible speed of the trailer Ensure
thefo llowing before starting a journey:
R The tyre pressure on there ar axle of theto w‐
ing vehicle is set for a maximum load
R The lighting of the connected trailer is opera‐
tional
R Vehicles without LED headlamps or MUL‐
TIBEAM LED headlamps: the headlamps
ha ve been set cor rectly
In theeve nt of increased rear axle load, the car/
trailer combination must not exceed a maximum
speed of 100 km/h forre asons concerning the
operating permit. This also applies in countri es
in which the permissible maximum speed for
car/trailer combinations is above 100 km/h. Fo
lding the ball neck out and in &
WARNING Risk of accident due tothe
ball neck not being engaged
If th e ball neck is not engaged, the trailer
may come loose. Driving and parking
237
Internal use only

Obser
vethefo llowing information when you are
loading the bicycle rack with up tothre e bicy‐
cles:
Loading the bicycle rack To
tal weight
of bicycle
rack and
load Max. dis‐
tance
1 1 Max. dis‐
tance
2 2
Up to75 kg 420 mm 300 mm Ve
hicle towing instructions
The vehicle is not suitable forth e use of tow bar
sy stems that are used forflat towing or ding hy
to wing, forex ample. Attach ing and using tow bar
sy stems can lead todamage on theve hicle.
When you are towing a vehicle with tow bar sys‐
te ms, safe driving characteristics cannot be
guaranteed forth eto wing vehicle or theto wed
ve hicle. The vehicle-trailer combination may
swer vefrom side toside. Comply with the per‐
mitted towing me thods (/ page 402) and the
instructions forto wing with bo thaxles on the
ground (/ page 403). Driving and parking
243
Internal use only

Ke
eping the air-water duct free #
Keep the area between the bonn etand the
windscreen free of deposits, e.g. ice, snow
and lea ves. Cleaning and care
Information on
washing theve hicle in a car
wa sh &
WARNING Risk of an accident due to
re duced braking po wer af terwa shing the
ve hicle
Braking ef ficiency is reduced af terwa shing
th eve hicle. #
Afterth eve hicle has been washed,
brake carefully while paying attention to
th e traf fic conditions until braking
po we r has been fully restored. *
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
during towing #
in a car wash *
NO
TEDama gedue tounsuitable car
wa sh #
Before driving into a car wash make
sure that the car wash is suitable for
th eve hicle dimensions. #
Ensure there is suf ficient ground clear‐
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is suf ficient. To
avo id damage to yourvehicle when using a
car wash, ensure thefo llowing beforehand:
R Active Dis tance Assi stDISTRONIC is deacti‐
va ted.
R the HOLD function is switched off.
R the 360° Camera or there ve rsing camera is
switched off.
R the side windo wsand sliding sun roof are
comple tely closed.
R the blo werfo rth eve ntilation/heating is
switched off.
R the windscreen wiper switch is in position
g.
R theke y is at a minimum dis tance of 3 m
aw ay from theve hicle. Otherwise the boot lid
could open unintentionally. Maintenance and care
381
Internal use only

Re
placing the 12V battery #
Obser vethe no tes on the12 V battery
(/ page 396).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at a Mercedes-Benz Service
Centre.
Obser vethefo llowing no tes if youwa ntto
re place the battery yourself:
R Alw aysre place a faulty bat tery with a battery
which meets the specific vehicle require‐
ments.
The vehicle is equipped with an AGMtech nol‐
ogy battery (Absorbent Glass Mat) or a li th‐
ium-ion batter y.Fu llve hicle functionality is
only guaranteed with an AGM battery or lith‐
ium-ion batter y.Fo r saf etyre asons,
Mercedes-Benz recommends that you on ly
use bat teries which ha vebeen tested and
appr ovedfo ryo ur vehicle byMercedes-Benz.
R Carryove r de tach able parts, such as vent
hoses, elbow fittings or term inal co vers from
th e battery being replaced. R
Make sure that theve nt hose is al ways con‐
nected tothe original opening on the side of
th e batter y.
Fit any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods Plug-in
hybrid: be sure toobser vethe no tes in
th e Supplement. You could otherwise failto rec‐
ognise dangers.
* NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC R
HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
During towing #
In a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. 402
Breakdown assis tance
Internal use only

Ve
hicles with manual transmission Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised Ye
s, maximum 50 km at
50 km/h
Re ar axle
ra ised Ye
s, maximum 50 km at
50 km/h Ve
hicles with automatic transmission Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if thesteering wheel is
fi xe d in the cent reposition
with a steering wheel lock 4MATIC
vehicles Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No To
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (/ page 402). #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted R
the electric parking brake cann otbe released
or applied
R vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj
% Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( / page 405). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. Breakdown assis
tance 403
Internal use only

#
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If ano ther vehicle is tow- star ted or towed
aw ay, its weight must not exceed the permis‐
sible gross mass of your ow nve hicle, other‐
wise thefo llowing could occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veoreve nov erturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its permissible gross weight must not exceed the
permissible gross weight of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page 428). #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (/ page 406). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 79). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 96). #
Deactivate Active Brake Assi st
( / page 210). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Release the electric parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is norm allyrequ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely before towing theve hicle
aw ay. 404
Breakdown assis tance
Internal use only

*
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 403). #
Connect theto w bar totheto wing eye in
order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of damage tothe
electrical sy stem. Toshift toi , pr ovide the on-board electrical sy
stem with po wer
( / page 400). #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS) &
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
When transporting vehicles with Adaptive
Damping Sy stem PLUS, theve hicle/trailer
combination may begin torock andstart to
skid. #
When transporting, ensure that:
R theve hicle has been loaded onto
th e transpor ter cor rectly R
theve hicle is secured at all four
wheels with suitable tensioning
st ra ps
R the maximum permissible speed of
60 km/h is not exceeded when
transporting *
NO
TEDama getotheve hicle from secur‐
ing it incor rectly #
After loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm up wards
and 10cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels af ter
loading. Breakdown assis
tance 405
Internal use only