key MERCEDES-BENZ C-CLASS SALOON 2014 User Guide

There is an increased risk of serious or even
fatal injuries.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop.
Hybrid vehicles: G
DANGER
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. In addition, the vehicle's high-voltage electri-
cal system may not be deactivated as inten-
ded in the event of an accident. Touching
damaged components of the vehicle's high-
voltage electrical system could result in an
electric shock. There is an increased risk of
injury, possibly even fatal.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. After an accident, immediately
switch the ignition off and remove the key
from the ignition lock. PASSENGER AIRBAG indicator lamp
PASSENGER AIR BAG ON indicator lamp
:
and PASSENGER AIR BAG OFF indicator
lamp ;are part of the deactivation system of
the front-passenger front airbag. The indicator lamps display the status of the
front-passenger front airbag.
R PASSENGER AIR BAG ON :lights up: the
front-passenger front airbag is enabled. If,
in the case of an accident, all deployment
criteria are met, the front-passenger front
airbag is deployed.
R PASSENGER AIR BAG OFF ;lights up: the
front-passenger front airbag is disabled. It
will then not be deployed in the event of an accident.
Depending on the person in the front-
passenger seat, the front-passenger front air-
bag must either be disabled or enabled; see
the following points. You must make sure of
this both before and during a journey.
R Children in a rearward-facing child
restraint system: the PASSENGER AIR
BAG OFF indicator lamp must be lit. The
front-passenger front airbag is disabled.
Always observe the information on the
"Automatic front-passenger front airbag
deactivation system" (Y page 54) and on
"Children in the vehicle" (Y page 63).
R Children in a forward-facing child
restraint system: depending on the instal-
led child restraint system, the age and size of the child the front-passenger front airbag
is either disabled or enabled. Therefore,
always observe the information on the
"Automatic front-passenger front airbag
deactivation system" (Y page 54) and on
"Children in the vehicle" (Y page 63).
R All other persons: the PASSENGER AIR
BAG ON indicator lamp must be lit. The
front-passenger front airbag is enabled.
Depending on the build of the person on the front-passenger seat, the PASSENGER AIR
BAG OFF indicator lamp may light up. The
front-passenger front airbag is disabled. It
will then not be deployed in the event of an
accident. In this case, the front-passenger
seat should not be used.
Always observe the information on the
"Automatic front-passenger front airbag
deactivation system" (Y page 54) as well46
Occupant safetySafety

If a child younger than 12 years old and under
1.50 m in height is travelling in the vehicle:
R always secure the child in a child restraint
system suitable for this Mercedes-Benz
vehicle. The child restraint system must be appropriate to the age, weight and size of
the child
R be sure to observe the instructions and
safety notes on the automatic front-
passenger front airbag deactivation system (Y page 54)
R always observe the instructions and safety
notes on "Children in the vehicle" in this
Owner's Manual (Y page 63) in addition
to the child restraint system manufactur-
er's installation instructions G
WARNING
Seat belts cannot protect as intended, if:
R they are damaged, have been modified, are
extremely dirty, bleached or dyed
R the seat belt buckle is damaged or
extremely dirty
R modifications have been made to the belt
tensioners, belt anchorages or inertia reels
Seat belts may sustain non-visible damage in an accident, e.g. due to glass splinters. Modi-
fied or damaged seat belts can tear or fail, for example in the event of an accident. Modified
seat belt tensioners may be deployed unin-
tentionally or fail to be deployed when
required. There is an increased risk of injury,
possibly even fatal.
Never modify safety belts, seat belt tension-
ers, seat belt anchorages and inertia reels.
Ensure that seat belts are not damaged or
worn and are clean. After an accident, have
the seat belts checked immediately at a quali- fied specialist workshop.
Mercedes-Benz recommends that you only
use seat belts which have been approved
specifically for your vehicle by Mercedes-
Benz. Any such modifications could invalidate the vehicle's general operating permit. Correct seat belt use Observe the safety notes on the seat belt
(Y
page 47).
All vehicle occupants must be wearing the
seat belt correctly before beginning the jour- ney. Also make sure that all vehicle occu-
pants are always wearing the seat belt cor-
rectly while the vehicle is in motion.
When fastening the seat belt, always make
sure that:
R the seat belt tongue is only inserted to the
belt buckle belonging to that seat.
R the seat belt is tight across your body.
Avoid wearing bulky clothing, e.g. a winter
coat.
R the seat belt is not twisted.
Only then can forces which occur be dis-
tributed across the surface of the seat belt.
R the shoulder section of the belt is always
routed across the centre of your shoulder.
The shoulder section of the seat belt should
not touch your neck nor be routed under
your arm. If possible, adjust the seat belt to
the appropriate height.
R the lap belt passes across your lap as
tightly and as low down as possible.
The lap must always be routed across your
hip joints and never across your abdomen.
This applies particularly to pregnant
women. If necessary, press the lap belt
down into your hip joints and pull tight with the shoulder section of the belt.
R the seat belt is not routed across sharp,
pointed or fragile objects.
If you have such items located on or in your
clothing, e.g. pens, keys or spectacles,
store these in a suitable place.
R only one person is using a seat belt.
Infants and children must never travel sit-
ting on the lap of a vehicle occupant. In the
event of an accident, they could be crushed 48
Occupant safetySafety

In the event of a side impact, the windowbag
is deployed on the side on which the impact
occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a windowbag may be deployed in
other accident situations (Y page 60).Automatic front-passenger front air-
bag deactivation
Introduction In order to recognise a child restraint system
on the front-passenger seat, the automatic
front-passenger front airbag deactivation sys- tem categorises the person in the front-
passenger seat. Depending on that result, the
front-passenger front airbag is either enabled or disabled. If a rearward-facing child
restraint system is fitted to the front-
passenger seat, the PASSENGER AIR BAG
OFF indicator lamp must light up after the
system self-test and remain lit. The front-
passenger front airbag is disabled.
The system does not disable:
R the sidebag
R the windowbag
R the seat belt tensioner
Make sure that your vehicle is equipped with
the automatic front-passenger front airbag
deactivation system (Y page 66). If this is
not the case, always fit the child restraint sys- tem on a suitable rear seat (Y page 68).
If it is absolutely necessary to install a child
restraint system on the front-passenger seat,
be sure to observe the correct positioning of
the child restraint system. Never place
objects under or behind the child restraint
system, e.g. cushions. Fully retract the seat
cushion length. The entire base of the child
restraint system must always rest on the seat cushion of the front-passenger seat. The
backrest of the forwards-facing child restraint
system must, as far as possible, be resting on the backrest of the front-passenger seat. The child restraint system must not touch the roof
or be put under strain by the head restraint.
Adjust the angle of the seat backrest and the
head restraint position accordingly. Only then is the correct function of the automatic front- passenger front airbag deactivation system
guaranteed. Always observe the information
on suitable positioning of the child restraint
system (Y page 68) in addition to the child
restraint system manufacturer's installation
instructions.
Operation of automatic front-passenger front airbag deactivation :
PASSENGER AIR BAG ON indicator lamp
; PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front airbag is disabled or
enabled.
X Press the Start/Stop button once or twice,
or turn the key to position 1or 2in the
ignition lock.
The system carries out a self-diagnosis.
The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps
must light up simultaneously for approx-
imately six seconds.
The indicator lamps display the status of the
front-passenger front airbag.
R PASSENGER AIR BAG ON :lights up: the
front-passenger front airbag is enabled. If,
in the case of an accident, all deployment 54
Occupant safetySafety

When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. G
WARNING
If the child restraint system is placed in direct sunlight, the parts could become very hot.
Children could be suffer burns by touching
these parts, in particular on the metallic parts
of the child restraint system. There is a risk of injury.
If you and your child leave the vehicle, always
make sure that the child restraint system is
not in direct sunlight. Cover it with a blanket, for example. If the child restraint system has
been exposed to direct sunlight, leave it to
cool down before securing the child in it.
Never leave children unattended in the vehi-
cle.
Always ensure that all vehicle occupants have their seat belts fastened correctly and are sit-
ting properly. Particular attention must be
paid to children.
Observe the safety notes on the seat belt
(Y page 47) and the information on the cor-
rect use of the seat belt (Y page 48).Child restraint system
Observe the instructions for correct use of
the child restraint system (Y page 68).
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint sys-
tem recommended by Mercedes-Benz
(Y page 71). G
WARNING
If the child restraint system is incorrectly fit-
ted on the seat position suitable for this pur-
pose, it cannot perform its intended protec-
tive function. In the event of an accident,
sharp braking or a sudden change in direction, the child may not be held securely. There is an
increased risk of serious or even fatal injuries.
Observe the manufacturer's installation
instructions and the correct use for the child
restraint system. Make sure that the entire
surface of the child restraint system is resting
on the seat surface. Never place objects
under or behind the child restraint system,
e.g. cushions. Only use child restraint sys-
tems with the original cover designed for
them. Only replace damaged covers with gen- uine covers. G
WARNING
If the child restraint system is fitted incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik- ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always fit child restraint systems properly,
even if they are not being used. Make sure
that you observe the child restraint system
manufacturer's installation instructions.
You will find further information on stowing
objects, luggage and loads securely under
"Loading guidelines" (Y page 368). G
WARNING
Child restraint systems or their securing sys-
tems that have been damaged or subjected to a load in an accident cannot perform their
intended protective function. In the event of
an accident, sharp braking or a sudden
change in direction, the child may not be held securely. There is an increased risk of serious
or even fatal injuries.
Immediately replace child restraint systems
that have been damaged or subjected to a 64
Children in the vehicleSafety

Always activate the child-proof locks and
override feature if children are travelling in the vehicle. When leaving the vehicle, always take the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
Override feature for:
R the rear doors (Y page 73)
R the rear side windows (Y page 73)G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. G
WARNING
If the child restraint system is placed in direct sunlight, the parts could become very hot.
Children could be suffer burns by touching
these parts, in particular on the metallic parts
of the child restraint system. There is a risk of injury.
If you and your child leave the vehicle, always
make sure that the child restraint system is
not in direct sunlight. Cover it with a blanket, for example. If the child restraint system has
been exposed to direct sunlight, leave it to
cool down before securing the child in it. Never leave children unattended in the vehi-
cle.
Child-proof locks for the rear doors You secure each door individually with the
child-proof locks on the rear doors. A door
secured with a child-proof lock cannot be
opened from inside the vehicle. When the
vehicle is unlocked, the door can be opened
from the outside.
X To activate: press the child-proof lock
lever up in the direction of arrow :.
X Make sure that the child-proof locks are
working properly.
X To deactivate: press the child-proof lock
lever down in the direction of arrow ;.
Override feature for the rear side win-
dows X
To activate/deactivate: press button;.
If indicator lamp :is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the driv- Children in the vehicle
73Safety Z

The braking action of PRE-SAFE
®
Brake is
ended automatically if:
R you manoeuvre to avoid the obstacle
R there is no longer a risk of collision
R there is no longer an obstacle detected in
front of your vehicle STEER CONTROL
General notes STEER CONTROL is only available in vehicles
without 4MATIC.
STEER CONTROL helps you by transmitting a noticeable steering force to the steering
wheel in the direction required for vehicle
stabilisation.
This steering support is provided in particular
if:
R both right wheels or both left wheels are on
a wet or slippery road surface when you
brake
R the vehicle starts to skid
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 74).
No steering support is provided from STEER
CONTROL, if:
R ESP ®
is malfunctioning
R the steering is faulty
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering. Protection against theft
Immobiliser
The immobiliser prevents your vehicle from
being started without the correct key. X
To activate with the key: remove the key
from the ignition lock.
X To activate with KEYLESS-GO start-
function or KEYLESS-GO: switch the igni-
tion off and open the driver's door.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the key with you and lock the vehicle. Anyone can
start the engine if a valid key has been left
inside the vehicle.
i The immobiliser is always deactivated
when you start the engine. ATA (Anti-Theft Alarm system)
X
To prime: lock the vehicle with the key or
KEYLESS-GO.
Indicator lamp :flashes. The alarm sys-
tem is primed after approximately
15 seconds.
X To switch off: unlock the vehicle with the
key or KEYLESS-GO.
or X Insert the key into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is primed and you open: R a door
R the vehicle with the emergency key ele-
ment
R the boot lid
R the bonnet Protection against theft
85Safety Z

X
To turn the alarm off with the key: press
the % or& button on the key.
The alarm is switched off.
or
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(Y page 181).
X Insert the key into the ignition lock.
The alarm is switched off.
X To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The key
must be outside the vehicle.
The alarm is switched off.
or X Press the Start/Stop button on the dash-
board. The key must be inside the vehicle.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than
30 seconds, the Mercedes‑Benz emer-
gency call system automatically sends a
message to the Customer Assistance
Centre. This is done by means of a text
message or a data connection. The emer-
gency call system sends a message or
establishes a data connection provided
that:
R you have subscribed to the
Mercedes‑Benz emergency call system
R the Mercedes‑ Benz emergency call sys-
tem has been activated properly
R the necessary mobile phone network is
available Tow-away protection
Function An audible and visual alarm is triggered if your
vehicle's angle of inclination is altered while
tow-away protection is primed. This can occur if the vehicle is jacked up on one side, for
example.
Priming X
Make sure that:
R the doors are closed
R the boot lid is closed
Only then is the tow-away protection
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
Tow-away protection is primed after
approximately 60 second s.
Switching off X
Unlo ck the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
Tow-away protection is switched off auto-
matically.
Deactivating You can deactivate the tow-away protection
using COMAND Online or Audio 20. You can
find information about deactivating the tow-
away protection in the separate COMAND
Online or Audio 20 operating instructions. Interior motion sensor
Function When the interior motion sensor is primed, a
visual and audible alarm is triggered if move-
ment is detected in the vehicle interior. This
can occur if someone reaches into the vehicle
interior, for example.
Priming X
Make sure that: 86
Protection against theftSafety

R
the side windows are closed
R the sliding sunroof or the panorama slid-
ing sunroof is closed
R there are no objects, e.g. mascots, hang-
ing on the rear-view mirror or on the grab handles on the roof trim
This will prevent false alarms.
X Make sure that:
R the doors are closed
R the sliding sunroof or the panorama slid-
ing sunroof is closed
R the boot lid is closed
Only then is the interior motion sensor
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is primed after
approximately 30 seconds.
Switching off X
Unlock the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
or X Press the Start/Stop button.
The key must be in the vehicle.
The interior motion sensor is automatically
deactivated.
Deactivating You can deactivate the interior motion sensor
using COMAND Online or Audio 20. You can
find information about deactivating the inte-
rior motion sensor in the separate COMAND
Online or Audio 20 operating instructions. Protection against theft
87Safety Z

Useful information
..............................90
Key ........................................................ 90
Doors .................................................... 96
Boot .................................................... 101
Side windows .................................... 106
Sliding sunroof .................................. 110 89Opening and closing

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Key
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor . The doors can
then be opened from the inside after the vehi- cle has been locked from the outside. The
anti-theft alarm system is triggered if the door
is opened from the inside. Switch off the
alarm (Y page 85).
All countries: G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
This can affect the key's functionality.
Vehicles with KEYLESS-GO start function: do not keep the key on the parcel shelf or in
the boot. Otherwise, the key may not be
detected, e.g. when starting the engine using
the Start/Stop button. 90
KeyOpening and closing