ESP MERCEDES-BENZ C-CLASS SALOON 2014 Owner's Manual

Characteristics of ESP
®General notes
If the
÷ ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the ÷ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any circum-
stances.
X When pulling away, only depress the accel-
erator pedal as far as is necessary.
X Adapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically if the vehicle stops
moving. When pulling away again, the engine
starts automatically. ESP ®
remains in its pre-
viously selected status. Example:if ESP®
was deactivated before the engine was
switched off, ESP ®
remains deactivated when
the engine is switched on again.
Deactivating/activating ESP ®Important safety notes
i Observe the "Important safety notes" sec-
tion (Y page 74).
You can select between the following states
of ESP ®
:
R ESP ®
is activated
R ESP ®
is deactivated G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilises the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations descri-
bed in the following. It may be best to deactivate ESP
®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel
Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilise the vehicle if the vehicle starts to skid or a wheel starts to
spin.
Deactivating/activating ESP ®
You can deactivate or activate ESP ®
via the
on-board computer.
X To deactivate: (Ypage 307).
The å ESP®
OFF warning lamp in the
instrument cluster lights up.
X To activate: (Ypage 307).
The å ESP®
OFF warning lamp in the
instrument cluster goes out.
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ESP®
warning lamp in
the instrument cluster does not flash. In such
situations, ESP ®
will not stabilise the vehicle.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability
R the driven wheels can spin
The spinning of the wheels results in a cut-
ting action for better traction on loose sur-faces.
R traction control is still activated
R PRE-SAFE ®
is no longer available; nor is it
activated if you brake firmly with assis-
tance from ESP ®
R PRE-SAFE ®
Brake is no longer available; it
is also not activated if you brake firmly with
assistance from ESP ®
R ESP ®
still provides support when you brake
firmly. Driving safety systems
81Safety Z

ESP
®
trailer stabilisation General notes
If your vehicle/trailer combination begins to
lurch, ESP
®
assists you in this situation. ESP ®
slows the vehicle down by braking and limit-
ing the engine output until the vehicle/trailer combination has stabilised.
Important safety notes G
WARNING
If road and weather conditions are poor,
trailer stabilisation will not be able to prevent the vehicle/trailer combination from swerv-
ing. Trailers with a high centre of gravity can
tip over before ESP ®
can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
If your vehicle/trailer combination begins to
lurch, you can only stabilise the vehicle/
trailer combination by depressing the brake
firmly.
ESP ®
trailer stabilisation is active above
speeds of approximately 65 km/h.
ESP ®
trailer stabilisation does not work if
ESP ®
is deactivated or disabled because of a
malfunction.
Crosswind Assist General notes
Strong crosswind gusts can impair the road-
holding of your vehicle when driving straight
ahead. The crosswind driving assistance
function integrated in ESP ®
noticeably
reduces these impairments.
Depending on the direction and intensity of
the side wind, ESP ®
is activated automati-
cally.
ESP intervenes with stabilising braking to
assist you in keeping the vehicle in the lane.
Crosswind Assist is active at vehicle speeds
above 80 km/h when driving straight ahead
or cornering gently. Important safety notes
Crosswind Assist does not work if ESP
®
is
deactivated or disabled because of a mal-
function. EBD (electronic brake force distribu-
tion)
General notes EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 74). G
WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (Y page 355) as well as dis-
play messages (Y page 318). ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In addi- tion to the braking function, ADAPTIVE BRAKE
also has the HOLD function (Y page 232) and
hill start assist (Y page 185). PRE-SAFE
®
Brake
General notes i
Pay attention to the important safety
notes in the "Driving safety systems" sec-
tion (Y page 74). 82
Driving safety systemsSafety

PRE‑SAFE
®
Brake is only available for vehi-
cles with the Driving Assistance package.
For PRE-SAFE ®
Brake to assist you when driv-
ing, the radar sensor system and the camera
system must be switched on and operational.
With the help of the radar sensor system and the camera system, PRE-SAFE ®
Brake can
detect obstacles that are in front of your vehi-
cle for an extended period of time.
In addition, pedestrians in the path of your
vehicle can be detected.
PRE-SAFE ®
Brake detects pedestrians using
typical characteristics such as the body con-
tours and posture of a person standing
upright.
Observe the restrictions described in the
"Important safety notes" sec-
tion“ (Y page 83).
PRE-SAFE ®
Brake can help you to minimise
the risk of a collision with a vehicle ahead or a pedestrian, and reduce the effects of such a
collision. If PRE-SAFE ®
Brake has detected a
risk of collision, you will be warned visually
and acoustically as well as by automatic brak- ing.
Important safety notes G
WARNING
PRE-SAFE ®
Brake will initially brake your vehi-
cle by a partial application of the brakes if a
danger of collision is detected. There may be
a collision unless you brake yourself. Even
after subsequent full application of the brakes
a collision cannot always be avoided, partic-
ularly when approaching at too high a speed.
There is a risk of an accident.
Always apply the brakes yourself and try to
take evasive action, provided it is safe to do
so. G
WARNING
PRE-SAFE ®
Brake cannot always clearly iden-
tify objects and complex traffic conditions. In these cases, PRE-SAFE
®
Brake may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you. Terminate the
intervention in a non-critical driving situation.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a col- lision, you must apply the brakes yourself.
The PRE-SAFE ®
Brake function can also brake
the vehicle automatically under the following
conditions:
R the driver and front passenger have their
seat belts fastened
and
R the vehicle speed is between approx-
imately 7 km/h and 200 km/h
At a speed of up to approximately 70 km/h,
PRE-SAFE ®
Brake can also detect:
R stationary objects in the path of your vehi-
cle, e.g. stopped or parked vehicles
R pedestrians in the path of your vehicle G
WARNING
PRE-SAFE ®
Brake does not react:
R to small people, e.g. children
R to animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may neither
give warnings nor intervene in all critical sit-
uations. There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
In the event of snowfall or heavy rain, detec-
tion can be impaired. Driving safety systems
83Safety Z

The braking action of PRE-SAFE
®
Brake is
ended automatically if:
R you manoeuvre to avoid the obstacle
R there is no longer a risk of collision
R there is no longer an obstacle detected in
front of your vehicle STEER CONTROL
General notes STEER CONTROL is only available in vehicles
without 4MATIC.
STEER CONTROL helps you by transmitting a noticeable steering force to the steering
wheel in the direction required for vehicle
stabilisation.
This steering support is provided in particular
if:
R both right wheels or both left wheels are on
a wet or slippery road surface when you
brake
R the vehicle starts to skid
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 74).
No steering support is provided from STEER
CONTROL, if:
R ESP ®
is malfunctioning
R the steering is faulty
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering. Protection against theft
Immobiliser
The immobiliser prevents your vehicle from
being started without the correct key. X
To activate with the key: remove the key
from the ignition lock.
X To activate with KEYLESS-GO start-
function or KEYLESS-GO: switch the igni-
tion off and open the driver's door.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the key with you and lock the vehicle. Anyone can
start the engine if a valid key has been left
inside the vehicle.
i The immobiliser is always deactivated
when you start the engine. ATA (Anti-Theft Alarm system)
X
To prime: lock the vehicle with the key or
KEYLESS-GO.
Indicator lamp :flashes. The alarm sys-
tem is primed after approximately
15 seconds.
X To switch off: unlock the vehicle with the
key or KEYLESS-GO.
or X Insert the key into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is primed and you open: R a door
R the vehicle with the emergency key ele-
ment
R the boot lid
R the bonnet Protection against theft
85Safety Z

A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi- cle. This occurs, for example:
R when starting the engine
R whilst driving
R when the external door handles are
touched
R during convenience closing Key functions
:
& Locks the vehicle
; F Opens/closes the boot lid
= % Unlocks the vehicle
X To unlock centrally: press button=.
If you do not open the vehicle within
approximately 40 second s of unlocking:
R the vehicle is locked again
R protection against theft is reactivated.
X To lock centrally: press button:.
The key centrally locks/unlocks:
R the doors
R the boot lid
R the fuel filler flap
When unlocking, the turn signals flash once.
When locking, they flash three times.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible signal can be activated and deactivated via
COMAND Online or Audio 20 (see the sepa-
rate operating instructions). When the locator lighting is activated via
COMAND Online or Audio 20, it lights up
when it is dark after the vehicle is unlocked
with the remote control (see the separate
operating instructions).
X To open the boot lid automatically from
outside the vehicle: press and hold but-
ton ;until the boot lid opens.
X To open the boot lid automatically from
outside the vehicle: if the key is located in
the immediate vicinity of the vehicle: press
the F button on the key.
You can release the button as soon as the
boot lid starts to close. KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key
in the vehicle.
Locking and unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the key with you. You can combine the KEY-
LESS-GO functions with the functions of a
conventional key. Unlock the vehicle by using KEYLESS-GO, for instance, and lock it using
the & button on the key.
The driver's door and the door at which the
handle is used, must both be closed. The key
must be outside the vehicle. When locking or unlocking with KEYLESS-GO, the distance
between the key and the corresponding door
handle must not be greater than 1 m.
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi- cle. This occurs, for example:
R when starting the engine
R whilst driving Key
91Opening and closing Z

onds until the battery check lamp flashes
twice (Y
page 94). Emergency key element
General notes If the vehicle can no longer be locked or
unlocked with the key or KEYLESS-GO, use
the emergency key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered. Switch
off the alarm (Y page 85).
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key into the ignition lock.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and at the same time, remove
emergency key element ;from the key.
Further information about: R unlocking the driver's door (Y page 98)
R unlocking the boot (Y page 105)
R locking the vehicle (Y page 100)
Inserting the emergency key element X
Push emergency key element ;com-
pletely into the key until it engages and release catch
:is back in its basic posi-
tion. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
Mercedes-Benz recommends that you have
the batteries replaced at a qualified specialist workshop. Key
93Opening and closing Z

X
Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 93).
X Make sure that the doors and the boot lid
are locked.
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated
firmly. Do not pull the door handle when
doing so.
All vehicles:
If you lock the vehicle as described above, the fuel filler flap is not locked. The anti-theft
alarm system is not primed. Boot
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the boot
lid is open when the engine is running, espe-
cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the boot lid. Never drive with the boot lid
open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The boot lid swings upwards when
opened. Therefore, make sure that there is sufficient clearance above the boot lid. The opening dimensions on the boot lid can
be found in the "Vehicle data" section
(Y
page 476).
i You can limit the opening angle of the
boot lid in COMAND Online or Audio 20
(see the separate operating instructions).
Do not leave the key in the boot. You could
otherwise lock yourself out.
Stow luggage or loads preferably in the boot.
Observe the loading guidelines (Y page 368). Obstacle detection with boot lid
reversing feature
Vehicles with boot lid remote closing fea- ture: the boot lid is equipped with automatic
obstacle detection with reversing function. If
a solid object blocks or restricts the boot lid
when automatically opening, this procedure
is stopped. If a solid object blocks or restricts the boot lid when automatically closing, the
boot lid opens again automatically. The auto- matic obstacle recognition with reversing
function is only an aid. It is not a substitute for
your attentiveness when opening and closing the boot lid. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area.
If someone is trapped:
R press the Fbutton on the key, or
R press the remote operating switch on the
driver's door, or
R press the closing or locking button on the
boot lid, or
R pull the boot lid handle Boot
101Opening and closing Z

X
Turn the emergency key element anti-
clockwise from position 1as far as it will
go to position 2.
The boot is unlocked.
X Turn the emergency key element back to
position 1and remove it.
X Insert the emergency key element into the
key (Y page 93).
When you lock the vehicle (Y page 100), the
boot is also locked. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts a side window from trav-
elling upwards during the automatic closing
process, the side window opens again auto-
matically. During the manual closing process, the side window only opens again automati-
cally after the corresponding switch is
released. The automatic reversing feature is
only an aid and is no substitute for your atten-
tion when closing a side window. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing, make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Opening and closing the side win-
dows
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence. 106
Side windowsOpening and closing

:
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or 2in the ignition
lock (Y page 181).
X To open manually: press and hold the cor-
responding button.
X To open fully: press the button beyond the
point of resistance and release it.
Automatic operation is started.
X To close manually: pull the corresponding
button and hold it.
X To close fully: pull the button beyond the
point of resistance and release it.
Automatic operation is started.
X To interrupt automatic operation:
press/pull the corresponding switch again.
If you press/pull the switch beyond the point
of resistance and release, automatic opera-
tion is started in the corresponding direction. You can stop automatic operation by press-
ing/pulling again.
You can continue to operate the side windowsafter switching off the engine or removing the
key. This function remains active for five
minutes or until you open a front door.
The side windows cannot be operated from
the rear when the override feature for the side
windows is activated (Y page 73).
i Information on opening and closing the
roller sunblinds on the rear side windows
(Y page 378). Convenience opening feature
General notes Vehicles with KEYLESS-GO or KEYLESS-
GO start function: you can ventilate the vehi-
cle before you start driving.
If the key is in the immediate vicinity to the
vehicle, the convenience opening function is
available.
To do this, the key is used to carry out the
following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the sliding sunroof or the panorama
sliding sunroof and the roller sunblind
R switch on the seat ventilation for the driv-
er's seat
Convenience opening feature X
Press and hold the %button until the
side windows and the sliding sunroof or the panorama sliding sunroof are in the desired
position.
If the roller sunblinds of the panorama slid- ing sunroof are closed, the roller sunblinds
are opened first.
X Press and hold the %button again until
the panorama sliding sunroof is in the
desired position.
X To interrupt convenience opening:
release the %button. Convenience closing feature
Important safety notes G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper- Side windows
107Opening and closing
Z

ating. When closing make sure that no parts of
the body are in the closing area.
Vehicles with KEYLESS-GO or KEYLESS-
GO start function: if the key is in the imme-
diate vicinity to the vehicle, the convenience
closing function is available.
When you lock the vehicle, you can simulta-
neously:
R close the side windows
R close the sliding sunroof or the panorama
sliding sunroof
On vehicles with a panorama sliding sunroof, you can then close the roller sunblinds.
Notes on the automatic reversing feature for:
R the side windows (Y page 106)
R the sliding sunroof or the panorama sliding
sunroof (Y page 111)
Using the key X
Press and hold the &button until the
side windows and the sliding sunroof or the
panorama sliding sunroof are fully closed.
X Make sure that all the side windows and the
sliding sunroof or panorama sliding sunroof
are closed.
X Vehicles with panorama sliding sun-
roof: press and hold the &button until
the roller sunblinds of the panorama sliding
sunroof close.
X To interrupt convenience closing:
release the &button.
Using KEYLESS-GO The driver's door and the door at which the
handle is used, must both be closed. The key
must be outside the vehicle. The gap between
the key and the corresponding door handle
should not be greater than 1 m. X
Touch recessed sensor surface :on the
door handle until the side windows and the sliding sunroof or the panorama sliding
sunroof are fully closed.
Make sure you only touch recessed sensor surface :.
X Make sure that all the side windows and the
sliding sunroof or panorama sliding sunroof
are closed.
X Vehicles with panorama sliding sun-
roof: touch recessed sensor surface :on
the door handle again until the roller sun-
blinds of the panorama sliding sunroof
close.
X To interrupt convenience closing:
release recessed sensor surface :on the
door handle. Resetting the side windows
If a side window can no longer be closed fully, you must reset it.
X Close all doors.
X Turn the key to position 1or 2in the ignition
lock (Y page 181).
X Pull the corresponding switch on the door
control panel until the side window is com- pletely closed (Y page 106).
X Hold the switch for an additional second. 108
Side windowsOpening and closing