climate control MERCEDES-BENZ C-CLASS SALOON 2014 Service Manual

Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
Replacing the battery If the battery needs to be replaced, the bat-
tery symbol on the left of the display is shown as empty. A CR2450 lithium battery is
required when replacing the battery.
X Press a pointed object into recess :.
X Slide battery cover ;backwards in the
direction of the arrow.
X Remove old battery =.
X Insert the new battery with the lettering
facing upwards. X
Slide battery cover ;in the opposite direc-
tion to the arrow on the remote control until
it engages.
X Use the remote control to check the vehi-
cle's auxiliary heating functions. 176
Operating the climate control systemClimate control

Problems with the auxiliary heating/ventilation
Display messages
Possible causes/consequences and
M
MSolutions FAIL¨ The signal transmission between the transmitter and the vehicle is
faulty.
X Change your position in relation to the vehicle, moving closer if
necessary.
X Make another attempt to switch the auxiliary heating on or off
using the remote control. FAIL The auxiliary heating cannot be switched on or has switched itself
off.
The starter battery is not sufficiently charged.
X Charge the starter battery.
X Make another attempt to switch on the auxiliary heating using
the remote control. The auxiliary heating cannot be switched on or has switched itself
off.
The fuel tank content is below the reserve fuel level.
X Refuel at the nearest filling station.
X Make another attempt to switch on the auxiliary heating using
the remote control. FAIL¯ The auxiliary heating cannot be switched on or has switched itself
off.
The auxiliary heating is faulty.
X Have the auxiliary heating checked at a qualified specialist
workshop. Adjusting the air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior. In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windscreen
and the bonnet free of blockages, such as
ice, snow or leaves
R never cover the vents or ventilation grilles
in the vehicle interior Adjusting the air vents
177Climate control Z

Adjusting the centre air vents
X
To open/close: turn thumbwheel ?,A
or B to the left or right as far as it will go.
X To adjust the air direction: hold centre air
vent :,;or= by thumbwheel ?,Aor
B and move it up or down or to the left or
right. Adjusting the side air vents
:
Side window demister vent
; Side air vent, left
= Thumbwheel for left side air vent
X To open/close: turn thumbwheel =to the
left or right as far as it will go.
X To adjust the air direction: hold side air
vent ;by thumbwheel =and move it up
or down or to the left or right. Setting the rear-compartment air
vents
Rear air vents are not available in all vehicles. Vehicles with THERMATIC automatic climate con-
trol
Vehicles with THERMOTRONIC automatic climate
control
: Rear-compartment air vent, left
; Rear-compartment air vent, right
= Rear-compartment air vent thumbwheel
? Rear control panel
X To open/close: turn thumbwheel =to the
left or right as far as it will go.
X To adjust the air direction: hold rear air
vent :or; by the middle fin and move up
or down or to the left or right. 178
Adjusting the air ventsClimate cont
rol

Shifting to neutral N
X
Depress the clutch pedal fully.
X Move the gear lever to position N:. Engaging reverse gear
! Only shift into reverse gear
Rwhen the
vehicle is stationary. Otherwise, you could
damage the transmission.
X Move the gear lever firmly to the left,
beyond the point of resistance, then for-
wards.
The ECO start/stop function is not available
when reverse gear is engaged. For further
information on the ECO start/stop function;
see (Y page 186). Gearshift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec- ommended gear is shown in the multifunction
display.
X Shift gear according to gearshift recom-
mendation :when shown in the multi-
function display of the instrument cluster. C 180 BlueEFFICIENCY Edition:
in drive
program Ethe accelerator pedal also trans-
mits double pulses. Additional information
for drive programs (Y page 192). AGILITY SELECT switch
Use the AGILITY SELECT switch to change the drive program. Depending on the drive pro-
gram selected, the following vehicle charac-
teristics will change:
R the drive (engine and transmission man-
agement)
R the suspension
R the steering
R the availability of the ECO start/stop func-
tion (Y page 186)
R the climate control settings
- THERMATIC (Y page 153)
- THERMOTRONIC (Y page 156)
R the rear window heating operation period
(Y page 164)
R the performance of the seat heating
(Y page 123)
If the ignition is switched off for less than four hours, the previously selected drive program
is activated when the engine is next started. If
the ignition is switched off for more than four hours, drive program Cis activated when the
engine is next started. Manual transmission
191Driving and parking Z

This also applies if cruise control,
DISTRONIC PLUS or SPEEDTRONIC are
activated.
AGILITY SELECT switch
Use the AGILITY SELECT switch to change the drive program. Depending on the drive pro-
gram selected, the following vehicle charac-
teristics will change:
R the drive (engine and transmission man-
agement)
R the suspension
R the steering
R the availability of the ECO start/stop func-
tion (Y page 186)
R the climate control settings
- THERMATIC (Y page 153)
- THERMOTRONIC (Y page 156)
R the rear window heating operation period
(Y page 164)
R the performance of the seat heating
(Y page 123)
If the ignition is switched off for less than four hours, the previously selected drive program
is activated when the engine is next started. If
the ignition is switched off for more than four hours, drive program Cis activated when the
engine is next started. X
Push AGILITY SELECT switch :up or down
until the desired drive program is selected. The selected drive program appears in the
multifunction display. After five seconds the display goes out and the status icon of
the selected drive program appears.
In addition, the current drive program set-
tings are displayed in the Audio 20/
COMAND Online display.
Available drive programs: I
Individual Individual settings
S+
Sport Plus Extremely sporty driving
characteristics
S
Sport Sporty driving character-
istics
C
Comfort Comfortable and econom-
ical driving characteristics E
Eco Particularly economical
driving characteristics
Additional information for drive programs
(Y page 197).
Using the steering wheel gearshift paddles,
you can temporarily change gear yourself.
Further information on the manual drive pro-
gram (Y page 198). Drive programs
Drive program I (Individual) In drive program
Ithe following properties of
the drive program can be selected:
R the drive (engine and transmission man-
agement)
R the suspension
R the steering
To permanently select the gears in the drive
program Iusing the steering wheel paddles,
select the permanent manual gearshift pro-
gram.
Information about the selection of drive pro-
gram Iwith COMAND Online or Audio 20 can
be found in the Digital Owner's Manual. Automatic transmission
197Driving and parking Z

X
Observe the notes on starting the engine
(Y page 183).
X Turn the key to position 3in the ignition
lock (Y page 183) or press the Start/Stop
button once (Y page 184).
The vehicle is operational when READY indi-
cator :lights up.
Noiseless start The vehicle starts in electric mode without the
internal combustion engine. The internal
combustion engine starts only after the
power demanded by the driver exceeds the
available power that the electric motor can
currently provide.
Noiseless start operation is dependent on the
outside temperature and the operating tem-
perature of the internal combustion engine.
The vehicle is operational when READY indi-
cator :lights up. Pulling away
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the brake pedal.
Further information on pulling away
(Y page 184). Driving
AGILITY SELECT switch Driving programs
Use the AGILITY SELECT switch to change the
drive program. Depending on the drive pro-
gram selected, the following vehicle charac-
teristics will change:
R the drive (engine and transmission man-
agement)
R the suspension
R the steering R
the availability of the ECO start/stop func-
tion (Y page 279)
R the climate control settings
- THERMATIC (Y page 153)
- THERMOTRONIC (Y page 156)
R the rear window heating operation period
(Y page 164)
R the performance of the seat heating
(Y page 123)
If the ignition is switched off for less than four
hours, the previously selected drive program
is activated when the engine is next started. If the ignition is switched off for more than four
hours, drive program Cis activated when the
engine is next started. X
Push AGILITY SELECT switch :up or down
until the desired drive program is selected. The selected drive program appears in the
multifunction display. After five seconds
the display goes out and the status icon of
the selected drive program appears.
In addition, the current drive program set-
tings are displayed in the Audio 20/
COMAND Online display.
Available drive programs: I
Individual Individual settings
S+
Sport Plus R
Extremely sporty driving
style with boost mode
R Electric-only drive is not
possible
R The ECO start/stop
function is not available Hybrid operation
277Driving and parking Z

S
Sport R
Sporty driving style with
boost mode
R Electric-only drive is not
possible
R The ECO start/stop
function is not available C
Comfort R
Comfortable, economi-
cal driving style
R Electric-only drive is
possible
R The ECO start/stop
function is available E
Eco R
Particularly economical
driving style
R Electric operation mode
is used as often as pos-
sible
R The ECO start/stop
function is available Additional information for drive programs
(Y page 197).
Using the steering wheel gearshift paddles,
you can temporarily change gear yourself.
Further information on the manual drive pro-
gram (Y page 278).
Manual gearshifting
Using the steering wheel gearshift paddles,
you can temporarily change gear yourself.
The transmission must be in position D. Elec-
tric-only operation is not possible when man-
ually changing gear.
Activating when driving with the electric
motor:
X Pull the left-hand steering wheel gearshift
paddle (Y page 198).
The combustion engine is switched on.
Manual gearshifting is activated tempora-
rily. The selected gear and Mappear in the
multifunction display.
Pulling on the right-hand steering wheel
gearshift paddle when manual gear chang- ing is not active switches to overrun mode
(Y page 280).
Activating when driving with the combustion
engine:
X Pull the left-hand steering wheel gearshift
paddle (Y page 198).
Manual gearshifting is activated tempora-
rily. The selected gear and Mappear in the
multifunction display.
The ECO start/stop function is not available
when manually changing gear.
Further information on the manual drive pro-
gram (Y page 198).
Driving tips General driving tips
Drive carefully and maintain a suitable dis-
tance from the vehicle in front. Avoid frequent
and sudden acceleration as well as abrupt
braking.
During partially electric driving, pulling away
and acceleration, the electric motor supports the internal combustion engine.
During overrun in transmission position Dand
braking, the electric motor operates as an
alternator.
To reduce fuel consumption, use:
R recuperative braking (Y page 269)
R overrun mode (Y page 280) or extended
overrun mode (Y page 280)
For further information on the ECO start/stop
function; see (Y page 279).
Additional driving tips (Y page 211).
Stationary vehicle
If the vehicle is stopped, the combustion
engine is, for the most part, switched off.
Automatic climate control continues to func-
tion. The electro-mechanically assisted steer-
ing gear allows use of the power steering
without loss of comfort. 278
Hybrid operationDriving and parking

Acceleration
Depending on the operating mode, pulling
away and driving under low load conditions
are performed:
R entirely by electric propulsion
R in combination with the internal combus-
tion engine
When accelerating at an increased or full
load, boost mode is utilised. The electric
motor supports the internal combustion
engine by providing additional torque when
the accelerator is depressed rapidly.
Overrun mode or braking
There are three possible operating modes
when the hybrid vehicle is decelerating: R When coasting and decelerating, energy
recuperation is already taking place
(Y page 269). The electric motor functions
as an alternator and stores the recuperated
energy in the high-voltage battery.
R When braking gently, the electric motor
increases the deceleration of the vehicle.
Energy recuperation is increased
(Y page 269). The electric motor functions
as an alternator and stores the recuperated energy in the high-voltage battery.
R During heavy braking, the service brake is
also used to slow down the vehicle. Both
systems work together.
Driving in the city
Energy is recuperated during frequent decel-
eration and stopping in city traffic.
The vehicle can be driven by the electric
motor alone up to a speed of approximately
35 km/h, e.g.:
R while approaching a traffic light
R in stop-and-start traffic
The vehicle is driven by the electric motor
alone only when all conditions for the auto-
matic engine switch-off are fulfilled.
Further information on the automatic engine
switch-off (Y page 280). Driving on inter-urban roads
Three phases are possible when driving on
inter-urban roads:
R rapid acceleration (boost mode)
R constant energy consumption
R energy recuperation
Depending on the characteristics of the
route, there may be a lot of recuperated
energy available. This reduces consumption
and emissions.
Driving on the motorway
When driving on a motorway, the following
have a particularly positive effect on fuel con- sumption and emissions:
R the decrease in wasted power when using
recuperative braking
R the decrease in wasted power in overrun
mode when the combustion engine is
switched off
Manoeuvring and turning
The hybrid drive makes it possible to manoeu- vre and turn solely using the electric motor.
ECO start/stop function General notes
The ECO start/stop function switches the
internal combustion engine off automatically
when the vehicle stops moving and at high
speeds (Y page 280).
All vehicle systems remain active, e.g. the
automatic climate control.
The ECO start/stop function is only available in drive programs C,Eand I. Electric-only
operation is only possible in drive programs C
and E. Hybrid operation
279Driving and parking Z

Automatic engine switch-off
The internal combustion engine is switched
off automatically if:
R the driver removes his foot from the accel-
erator pedal and a speed of 160 km/h is
not exceeded (Y page 280)
R the combustion engine and the transmis-
sion have reached operating temperature
R the driver's seat belt is fastened and the
driver's door is closed
R the driver only slightly depresses the accel-
erator pedal in order to, for example, main- tain the current speed for a limited distance
R the bonnet is closed and engaged properly
R the high-voltage battery is charged suffi-
ciently
R there are no faults in the hybrid system
The internal combustion engine will not be
switched off automatically, if:
R the self-diagnosis function of the engine
control unit is still active
R the climate control of the vehicle requires it
R the high-voltage battery is being charged
(Y page 274)
R automatic emissions tests are running
R the operating temperature of the engine,
transmission and catalytic converter has
not yet been reached
Automatic engine start
The internal combustion engine, which has
been automatically switched-off, starts auto-
matically in certain situations, when:
R the power demand from the driver via the
accelerator pedal is greater than the elec-
tric motor alone can provide
R the driver switches to drive program Sor S
+
R the driver has activated manual gearshift-
ing R
the charge level of the high-voltage battery
has reached the lower limit
R the settings of the automatic climate con-
trol require it, e.g. at external temperatures
above 30 †
Overrun mode
This operating mode is available in the speed
range below 160 km/h.
The combustion engine is switched off and is disconnected from the drive train.
The electric motor:
R simulates an overrun torque which is equiv-
alent to the overrun torque of the combus-
tion engine
R functions as a generator and produces the
necessary energy for the auxiliary consum- ers and charges the high-voltage battery
Extended overrun mode
Overrun mode allows you to increase the
vehicle range.
When the vehicle is in overrun operating
mode:
X Pull the right-hand steering wheel gearshift
paddle.
Energy recuperation is reduced to the min-
imal amount of energy required. The vehi-
cle rolls faster and further, e.g. on long and steep downhill gradients or while coasting
towards a set of traffic lights.
You can see the reduction in energy recuper-
ation in the electric motor CHARGE display
(Y page 272).
The "extended overrun" operating mode is
deactivated again if:
R the combustion engine starts
R you depress the brake pedal 280
Hybrid operationDriving and pa
rking

Display messages
Possible causes/consequences and
M
MSolutions &
Pre-entry climate Pre-entry climate
control (via key) control (via key)
available again available again
after engine start after engine start Hybrid vehicles: with the engine switched off, you have attempted
to switch on the pre-entry climate control more than twice.
X Let the engine run for ten seconds.
After running the engine, the pre-entry climate control is opera-
tional again. &
Pre-entry climate Pre-entry climate
control (via key) control (via key)
inoperative inoperative
HV
HVbat‐
bat‐
tery low
tery low Hybrid vehicles: the on-board voltage is too low.
The pre-entry climate control cannot be switched on.
X Drive for a considerable distance.
The battery charges. The pre-entry climate control is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
Function Function
available
available
again
again after
afterengine
engine
start
start Vehicles with BlueEFFICIENCY package: you have attempted to
switch on the pre-entry climate control (eHeat/eVent) more than
3 times with the engine switched off.
X Let the engine run for ten seconds.
After running the engine, the pre-entry climate control is opera- tional again. &
inoperative Bat‐ inoperative Bat‐
tery low tery low The on-board voltage is too low.
The auxiliary heating (Y
page 172) has switched itself off. The
auxiliary heating or pre-entry climate control (eHeat/eVent) can-
not be switched on.
X Drive for a considerable distance.
The battery charges. The auxiliary heating or the auxiliary cli-
mate control ("eHeat/eVent" function) is operational again as
soon as the on-board electrical system voltage is sufficient. &
inoperative inoperative
Refuel
Refuel
vehicle
vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot
be switched on (Y page 172).
X Refuel at the nearest filling station. &
inoperative See inoperative See
Owner's Man. Owner's Man. The auxiliary heating is temporarily malfunctioning or faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat- ing, waiting several minutes between each attempt
(Y page 172).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. 348
Display
messagesOn-board computer and displays