air condition MERCEDES-BENZ C-CLASS SALOON 2014 Owners Manual

1, 2, 3 ...
4ETS see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 235
4MATIC off-road system ...................235
12 V socket
see Sockets
230 V power socket .......................... 382
360° camera
Cleaning ......................................... 401
Function/notes ............................ .249 A
ABS (Anti-lock Braking System) Display message ............................ 315
Function/notes ................................ 74
Important safety notes .................... 75
Warning lamp ................................. 355
Accident
Automatic measures after an acci-
dent ................................................. 63
Activating/deactivating air-recir-
culation mode ................................... .165
Activating/deactivating cooling
with air dehumidification ................. 157
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 309
Display message ............................ 339
Function/notes ............................ .263
Towing a trailer .............................. 266
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 309
Display message ............................ 338
Function/notes ............................ .266
Towing a trailer .............................. 269
Active light function ......................... 138
Active Light System
Display message ............................ 331
Active Parking Assist
Detecting parking spaces .............. 240
Display message ............................ 339
Exiting a parking space .................. 243 Function/notes ............................
.239
Important safety notes .................. 239
Parking .......................................... 241
Towing a trailer .............................. 239
ADAPTIVE BRAKE ................................. 82
Adaptive Brake Assist
Function/notes ................................ 79
Adaptive brake lights .......................... 80
Adaptive Damping System (ADS) ..... 235
Adaptive Highbeam Assist PLUS
Display messages .......................... 332
Function/notes ............................ .139
Switching on/off ........................... 140
AdBlue ®
Additive ......................................... 473
Display message ............................ 336
Displaying level and range ............. 307
Filling capacity ............................... 473
Important safety notes .................. 472
Low outside temperatures ............. 473
Purity ............................................. 473
Topping up ..................................... 204
Additional speedometer ................... 312
Additives (engine oil) ........................ 474
Adjusting the headlamp range ......... 136
AGILITY SELECT switch
Automatic transmission ................. 197
Climate control (THERMATIC) ....... .153
Climate control
(THERMOTRONIC) .......................... 156
Hybrid operatio n ............................ 277
Manual transmission ..................... .191
Air filter (white display message) .... 336
Air pressure
see Tyre pressure
Air vents
Important safety notes .................. 177
Rear ............................................... 178
Setting .......................................... .177
Setting the centre air vents ........... 178
Setting the side air vents .............. .178
Air-conditioning system
see Climate control
Airbag
Introduction ..................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 46 4
Index

ried out, this could result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as necessary repairs car-
ried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring could affect their
function and/or the operation of other net-
worked components. This could in particular
also be the case for systems relevant to
safety. They might not function properly any-
more and/or jeopardise the operational
safety of the vehicle. There is an increased
risk of an accident and injury.
Do not attempt to modify the wiring as well as
electronic components or their software.
Always have work on electrical and electronic components carried out at a qualified special-
ist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
kerb or an unpaved road
R you drive too fast over an obstacle, e.g. a
kerb or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis In situations like this, the body, the under-
body, chassis parts, wheels or tyres could
be damaged without the damage being visi-
ble. Components damaged in this way can
unexpectedly fail or, in the case of an acci-
dent, no longer withstand the strain they
are designed for.
If the underbody panelling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody panelling. If
these materials come in contact with hot
parts of the exhaust system, they can catch fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If, upon con-
tinuing your journey, you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop.
Hybrid vehicles have a combustion engine
and an electric motor. The voltage supply for
operating the vehicle electrically is provided
by the vehicle's high-voltage electrical sys-
tem. G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Do not touch any high-voltage components
after an accident and never modify the vehi-
cle's high-voltage electrical system. Have the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
The components of the vehicle's high-voltage
electrical system are marked with yellow 26
Introduction

warning stickers. The cables of the vehicle's
high-voltage electrical system are orange.
Vehicles with an electric motor generate sig-
nificantly less noise than vehicles with inter-
nal combustion engines. As a result, in certain situations your vehicle may not be heard by
other road users. This can happen, for exam-
ple, when you are parking and your vehicle is not seen by other road users. This requires
you to adopt a particularly anticipatory driving
style, as it is necessary to allow for the pos-
sibility that other road users may behave
unpredictably. Declarations of conformity
Wireless vehicle components The following information applies to all com-
ponents of the vehicle and the information
systems and communication devices integra-
ted into the vehicle which receive and/or
transmit radio waves:
The components of this vehicle that receive
and/or transmit radio waves are compliant
with the basic requirements and all other rel- evant conditions of Directive 1999/5/E C.
You can obtain further information from any
Mercedes-Benz Service Centre.
Electromagnetic compatibility The electromagnetic compatibility of the vehi-
cle components has been checked and certi-fied according to the currently valid version of
Regulation ECE-R 10. Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at a qualified specialist workshop. G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it can affect the
operation of the vehicle systems. This may affect the operating safety of the vehicle.
There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle.
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
A qualified specialist workshop has the nec-
essary special skills, tools and qualifications
to correctly carry out any necessary work on
your vehicle. This particularly applies to work
relevant to safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at a qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications, installations and conver-
sions Introduction
27 Z

R
work on electronic components
R work on the hybrid system
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain
vehicles. The quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about
vehicle checks if it has your registration data.
It is possible that your vehicle has not yet
been registered in your name in the following
cases:
R if your vehicle was not purchased at an
authorised specialist dealer.
R if your vehicle has not yet been examined at
a Mercedes-Benz Service Centre.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle own-
ership. You can do this at a Mercedes-Benz
Service Centre, for example. Correct use
If you remove any warning stickers, you or
others could fail to recognise certain dangers. Leave warning stickers in position.
Observe the following information when driv-ing your vehicle:
R the safety notes in this manual
R the technical data in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Implied warranty
! Follow the instructions in this manual
about the proper operation of your vehicle as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz implied warranty or by the
New or Used-Vehicle Warranty.
Data stored in the vehicle
A wide range of electronic components in
your vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating state
R events
R faults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
R operating conditions of system compo-
nents, e.g. fluid levels
R the vehicle's status messages and those of
its individual components, e.g. number of
wheel revolutions/speed, deceleration in
movement, lateral acceleration, accelera-
tor pedal position
R malfunctions and defects in important sys-
tem components, e.g. lights, brakes
R vehicle reactions and operating conditions
in special driving situations, e.g. airbag
deployment, intervention of stability con-
trol systems
R ambient conditions, e.g. outside tempera-
ture
This data is of an exclusively technical nature and can be used to:
R assist in detecting and rectifying faults and
defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions 28
Introduction

Driver's kneebag
Driver's kneebag
:deploys under the steer-
ing column. The driver's kneebag is triggered
together with the front airbag.
The driver's kneebag on the driver's seat
offers additional protection for the thighs,
knee and lower leg.
Sidebags G
WARNING
Unsuitable seat covers can obstruct or pre-
vent the deployment of the airbags integrated into the seats. Consequently, the airbags can-
not protect vehicle occupants as they are
designed to do. In addition, the function of the automatic front-passenger front airbag deac-
tivation system could be restricted. This
poses an increased risk of injury or even fatal
injury.
You should only use seat covers that have
been approved for the corresponding seats by Mercedes-Benz. Front sidebags
:and rear sidebags ;
deploy next to the outer bolster of the seat
backrest.
When deployed, the sidebag offers additional thorax protection. However, it does not pro-
tect the:
R head
R neck
R arms
In the event of a side impact, the sidebag is
deployed on the side on which the impact
occurs.
vehicles with the automatic front-passenger
front airbag deactivation system: the sidebag on the front-passenger side (front) deploys
under the following conditions:
R an occupant is detected on the front-
passenger seat or
R the belt tongue is engaged in the belt
buckle of the front-passenger seat
If the belt tongue is engaged in the belt
buckle, the sidebag on the front-passenger
side deploys if an appropriate accident situa- tion occurs. In this case, deployment is inde- pendent of whether the front-passenger seatis occupied or not.
Windowbags Windowbags
:are integrated into the side
of the roof frame and deployed in the area
from the A-pillar to the C-pillar.
When deployed, the windowbag enhances the
level of protection for the head. However, it
does not protect the chest or arms. Occupant safety
53Safety Z

criteria are met, the front-passenger front
airbag is deployed.
R PASSENGER AIR BAG OFF ;lights up: the
front-passenger front airbag is disabled. It
will then not be deployed in the event of an accident.
If the status of the front-passenger front air-
bag changes while the vehicle is in motion, an
airbag display message appears in the instru-
ment cluster (Y page 328). When the front-
passenger seat is occupied, always pay atten-
tion to the PASSENGER AIR BAG ON and
PASSENGER AIR BAG OFF indicator lamps. Be aware of the status of the front-passenger
front airbag both before and during the jour-
ney.
If there is no child restraint system fitted to
the front-passenger seat, the front-passenger
must sit:
R with the seat belt fastened correctly
R in an almost upright position with their
back against the seat backrest
R with their feet resting on the floor, if possi-
ble
If the front passenger does not observe these
conditions, the automatic front-passenger
front airbag deactivation system may be influ-
enced, e.g. because the front passenger:
R transfers their weight by supporting them-
selves on a vehicle armrest
R sits in such a way that their weight is raised
from the seat cushion
The front-passenger front airbag may be dis-
abled by mistake as a result of these or similar actions. In this case, the PASSENGER AIR
BAG OFF indicator lamp lights up perma-
nently. The front-passenger front airbag does not then deploy during an accident. G
WARNING
If the PASSENGER AIRBAG OFF indicator lamp is lit, the front-passenger front airbag is disa-
bled. It will not be deployed in the event of an
accident and cannot perform its intended pro-
tective function. A person in the front-
passenger seat could then, for example, come into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always make sure that:
R the classification of the person in the front-
passenger seat is correct and that the front- passenger front airbag is enabled or disa-
bled in accordance with the person in the
front-passenger seat.
R the front-passenger seat has been moved
back as far back as possible.
R the person is seated correctly.
Make sure, both before and during the jour-
ney, that the status of the front-passenger
front airbag is correct. G
WARNING
If you secure a child on the co-driver's seat in a rearward-facing child restraint system and
the PASSENGER AIR BAG ON indicator lamp
lights up, the co-driver's airbag could be
deployed in the event of an accident. The childcould be struck by the airbag. There is an
increased risk of injury, possibly even fatal.
In this case, always ensure that the co-driver's
airbag is disabled. The PASSENGER AIRBAG
OFF indicator lamp must light up.
If the PASSENGER AIR BAG OFF indicator
lamp remains off and/or the PASSENGER AIR BAG ON indicator lamp lights up, do not install
a rearward-facing child restraint system on
the front-passenger seat. Further information can be found under "Problems with the auto-matic front-passenger front airbag deactiva-
tion system" (Y page 59). Occupant safety
55Safety Z

Problems with automatic front-passenger front airbag deactivation
Be sure to observe the notes on "System self-test" (Y
page 57).Problem
Possible causes/consequences and
M
MSolutions The PASSENGER AIR
BAG OFF indicator
lamp lights up and
remains lit, even
though the front-
passenger seat is occu-
pied by an adult or a
person with a build cor-responding to that of an
adult. The classification of the person on the front-passenger seat is
incorrect.
X Make sure the conditions for a correct classification of the per-
son on the front-passenger seat are met (Y page 54).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the
front-passenger seat may not be used.
X Have the automatic front-passenger front airbag deactivation
system checked as soon as possible at a Mercedes-Benz Ser-
vice Centre. The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or does not stay
on.
The front-passenger
seat is:
R empty
R occupied with a rear-
ward-facing child
restraint system The automatic front-passenger front airbag deactivation system is
malfunctioning.
X Make sure there is nothing between the seat and the child
restraint system.
X Make sure that the entire base of the child restraint system rests
on the seat cushion.
X Make sure that the seat cushion length is fully retracted.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight with the front-
passenger seat adjustment. This could result in the seat belt and the child restraint system being pulled too tightly.
X Check that the child restraint system is installed correctly.
X Make sure that no objects are applying additional weight to the
seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off and/
or the PASSENGER AIR BAG ON indicator lamp lights up, do not
install a rearward-facing child restraint system on the front-
passenger seat. It is recommended that you fit the restraint
system to a suitable rear seat.
X Have the automatic front-passenger front airbag deactivation
system checked as soon as possible at a Mercedes-Benz Ser-
vice Centre. Occupant safety
59Safety Z

injuries. The front airbag is fully deployed if
the second deployment stage is activated
within a few milliseconds.
The activation threshold for the seat belt ten-
sioners and airbags is determined based on
the evaluation of the vehicle's rate of decel-
eration or acceleration at various points in the vehicle. This process is pre-emptive in nature.The triggering/deployment process should
take place in good time at the start of the
collision.
The rate of vehicle deceleration or accelera-
tion and the direction of the force are essen-
tially determined by:
R the distribution of forces during the colli-
sion
R the collision angle
R the deformation characteristics of the vehi-
cle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a
decisive role in the deployment of an airbag,
nor do they provide an indication of airbag
deployment.
The vehicle may be deformed significantly
without an airbag being deployed. This is the
case if only parts which are relatively easily
deformed are affected and the rate of decel-
eration is not high. Conversely, an airbag may be deployed even though the vehicle suffers
only minor deformation. This is the case if, for
example, very rigid vehicle parts such as lon-
gitudinal body members are hit, and sufficient deceleration occurs as a result. If the restraint system control unit detects a
side impact or if the vehicle overturns, the
applicable components of the restraint sys-
tem are activated independently of each
other depending on the apparent type of acci-
dent. If the system determines that, in this
situation, triggering can offer additional pro-
tection, the seat belt tensioners are also trig-
gered.
R Sidebags on the side on which an impact
occurs, independent from the seat belt ten-
sioner and seat belt usage
Vehicles with the automatic front-
passenger front airbag deactivation sys-
tem: the sidebag on the front-passenger
side (front) deploys under the following
conditions:
- an occupant is detected on the front-
passenger seat or
- the belt tongue is engaged in the belt
buckle of the front-passenger seat
R Windowbag on the side on which an impact
occurs, independent of seat belt usage and
regardless of whether the front-passenger
seat is occupied
R Windowbags on the driver's and front-
passenger side in certain situations if the
vehicle overturns and if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
i Not all airbags are deployed in an acci-
dent. The different airbag systems work
independently of each other.
How the airbag system works is deter-
mined by the severity of the accident detec-
ted, especially the vehicle deceleration or
acceleration, and the apparent type of acci- dent:
R frontal collision
R side impact
R overturn Occupant safety
61Safety Z

Important safety notes
i
Observe the "Important safety notes" sec-
tion (Y page 74). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid- ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information on the ABS warning lamp (Y page 355) and
display messages which may be shown in the
instrument cluster (Y page 315).
ABS works from a speed of about
8 km/hupwards, regardless of road-surface
conditions. ABS works on slippery surfaces,
even when you only brake gently.
Braking X
If ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel a pulsing in the brake pedal.
The pulsating brake pedal can be an indica-
tion of hazardous road conditions, and func-
tions as a reminder to take extra care while
driving. BAS (Brake Assist)
General notes BAS operates in emergency braking situa-
tions. If you depress the brake pedal quickly,
BAS automatically boosts the braking force,
thus shortening the stopping distance. Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 74). G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Braking X
Keep the brake pedal depressed firmly until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. BAS PLUS (Brake Assist PLUS) with
Cross-Traffic Assist
General notes i
Observe the "Important safety notes" sec-
tion (Y page 74).
BAS PLUS is only available on vehicles with
the Driving Assistance package.
For BAS PLUS to assist you when driving, the radar sensor system and the camera system
must be operational.
With the help of a sensor system and a cam-
era system, BAS PLUS can detect obstacles:
R that are in the path of your vehicle for an
extended period of time
R that cross the path of your vehicle
In addition, pedestrians in the path of your
vehicle can be detected.
BAS PLUS detects pedestrians using typical
characteristics such as the body contours
and posture of a person standing upright.
If the radar sensor system or the camera sys- tem is malfunctioning, BAS PLUS functions
are restricted or no longer available. The Driving safety systems
75Safety Z

ESP
®
trailer stabilisation General notes
If your vehicle/trailer combination begins to
lurch, ESP
®
assists you in this situation. ESP ®
slows the vehicle down by braking and limit-
ing the engine output until the vehicle/trailer combination has stabilised.
Important safety notes G
WARNING
If road and weather conditions are poor,
trailer stabilisation will not be able to prevent the vehicle/trailer combination from swerv-
ing. Trailers with a high centre of gravity can
tip over before ESP ®
can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
If your vehicle/trailer combination begins to
lurch, you can only stabilise the vehicle/
trailer combination by depressing the brake
firmly.
ESP ®
trailer stabilisation is active above
speeds of approximately 65 km/h.
ESP ®
trailer stabilisation does not work if
ESP ®
is deactivated or disabled because of a
malfunction.
Crosswind Assist General notes
Strong crosswind gusts can impair the road-
holding of your vehicle when driving straight
ahead. The crosswind driving assistance
function integrated in ESP ®
noticeably
reduces these impairments.
Depending on the direction and intensity of
the side wind, ESP ®
is activated automati-
cally.
ESP intervenes with stabilising braking to
assist you in keeping the vehicle in the lane.
Crosswind Assist is active at vehicle speeds
above 80 km/h when driving straight ahead
or cornering gently. Important safety notes
Crosswind Assist does not work if ESP
®
is
deactivated or disabled because of a mal-
function. EBD (electronic brake force distribu-
tion)
General notes EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 74). G
WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (Y page 355) as well as dis-
play messages (Y page 318). ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In addi- tion to the braking function, ADAPTIVE BRAKE
also has the HOLD function (Y page 232) and
hill start assist (Y page 185). PRE-SAFE
®
Brake
General notes i
Pay attention to the important safety
notes in the "Driving safety systems" sec-
tion (Y page 74). 82
Driving safety systemsSafety