MERCEDES-BENZ C-CLASS SALOON 2018 Owner's Guide

cles. The
quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehi‐
cle checks if Mercedes-Benz has your registra‐
tion data.
It is possible that your vehicle has not yet been
re gis tere d in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an
authorised specialist dealer.
R ifyo ur vehicle has not yet been examined at
a Mercedes-Benz service centre.
It is advisable toregis teryo ur vehicle with a
Mercedes-Benz service centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle owner‐
ship. You can do this at a Mercedes-Benz service
centre, forex ample. Cor
rect use of theve hicle
If yo ure mo veany warning sticke rs,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning sticke rs in position. Obser
vethefo llowing information in particular
when driving your vehicle:
R the saf ety no tes in this manual
R tech nical da taforth eve hicle
R traf fic ru les and regulations
R laws and saf etyst andards per taining to
mo torve hicles Information on
the REACH regulation
EU and EFTA countries onl y:
The REA CHRegulation (Regulation (EC) No.
19 07 /2006, Article 33) stipulates an informa‐
tion obligation for subs tances of very high con‐
cern (SVHC).
Daimler AGis acting tothe best of its know ledge
to avo idthe use and application of these SVHCs
and toenable the cus tomer tohandle theses
subs tances sa fely.Ac cording tosupplier infor‐
mation and internal product information of
Daimler AG,SV HCs are known whi chare more
th an 0.1 percent byweight in individual products
of this vehicle. Fu
rther information can be found at:
R http://www.daimler.com/ reach
R http://www.daimler.com/ reach/en Implied
warra nty
000E NO
TEDama getotheve hicle arising
from violation of these operating instruc‐
tions. Damage
totheve hicle can arise from viola‐
tion of these operating instructions.
This damage is not co vered either bythe
Mercedes-Benz implied warranty or bythe
New‑ or Used- Vehicle Warrant y. 0007
Follow the instructions in these operat‐
ing instructions on proper operation of
yo ur vehicle as well as on possible vehi‐
cle damage. QR code
forre scue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In theeve nt 28
General no tes

of an accident,
rescue services can use the QR
code toquickly find the appropriate rescue card
fo ryo ur vehicle. The cur rent rescue card con‐
ta ins the most impor tant information about your
ve hicle in a compact form , e.g. thero uting of the
electric lines.
Fu rther information can be obtained at http://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Elect
ronic control units are fitted in your vehicle.
Some of these are necessary forth e safe opera‐
tion of your vehicle, while some assist you when
driving (driver assis tance sy stems). In addition,
yo ur vehicle pr ovides com fort and enter tainment
functions, which are also made possible byelec‐
tronic control units.
Elect ronic control units contain da tamemories
which can temp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing state, component loads, main tenance
re qu irements and tech nical events or faults. In
general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating status of sy stem components (e.g.
fi ll le vels, battery status, tyre pressure)
R status messages concerning theve hicle or
its individual components (e.g. number of
wheel revo lutions/speed, longitudinal accel‐
eration, lateral acceleration, display of fas‐
te ned seat belts)
R malfunctions or faults in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle
damage
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual control unit
function, this data assists the manufacturer in
de tecting and rectifying faults and optimising
ve hicle functions. The majority of this data is te
mp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored
in theeve nt or fault memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufactur‐
ers) or third parties (e.g. breakdown services).
Services include repair services, maintenance
processes, warranty claims and quality assur‐
ance measures, forex ample. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third
parties collect, process and use the data. They
document tech nical statuses of theve hicle,
assist in finding faults and impr oving quality and
are transmitted tothe manufacturer, if neces‐
sar y.Fu rthermore, the manufacturer is subject
to product liability. Forth is, the manufacturer
requ irestech nical da tafrom vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet as part of repair or maintenance
wo rk. Gene
ral no tes 29

Depending on
the selected equipment, you can
import data into theve hicle's comfort and info‐
ta inment functions yourself.
This includes, forex ample:
R multimedia data such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of Internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. smartphone, USB flash drive
or MP3 pla yer). If this data is stored in theve hi‐
cle, you can dele teit at any time. This data is
sent tothird parties only at your requ est, partic‐
ular lywhen you use online services in accord‐
ance with the settings that you ha veselected.
Yo u can store or change con venience settings/
individualisations in theve hicle at any time. Depending on
the equipment, this includes, for
ex ample:
R settings forth e seat and steering wheel posi‐
tions
R suspension and climate control settings
R customisations such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth is by
means of the control elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer‐
ta in information is simultaneously transfer redto
yo ur smartphone.
Depending on the type of integration, this can
include:
R general vehicle data
R position data
This allo wsyouto use selected apps on your
smartphone, such as navigation or music play‐
bac k.There is no fur ther interaction between the
smartphone and theve hicle; in particular, vehi‐
cle data is not directly accessible. Which type of fur
ther data processing occurs is de term ined by
th e pr ovider of the specific app used. Which set‐
tings you can make, if an y,depends on the spe‐
cific app and the operating sy stem of your
smartphone. Online services
Wire
less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐
less network connection is enabled via theve hi‐
cle's transmission and reception unit or via con‐
nected mobile end devices (e.g. sma rtphones).
Online functions can be used via the wireless
network connection. This includes online serv‐
ices and applications/apps pr ovided bythe man‐
ufacturer or other pr oviders.
Manu factu rer's se rvices
Re garding online services of the manufacturer,
th e individual functions are described bythe
manufacturer in a suita ble place (e.g. Owner's
Manual, website of the manufacturer) along with
th ere leva nt da taprotection information. Per‐ 30
General no tes

sonal data may be used
forth e pr ovision of
online services. Data is exch anged via a secure
connection, e.g. the manufacturer's designated
IT sy stems. Personal data is collected, pro‐
cessed and used via the pr ovision of services
exc lusively on the basis of legal permissions or
with prior consent.
The services and functions (sometimes subject
to afe e) can usually be activated or deactivated.
In some cases, this also applies tothe entire
ve hicle's data connection. This excludes, in par‐
ticular, legally prescribed functions and services.
Third pa rty services
If it is possible touse online services from other
pr ov iders, these services are subject tothe data
pr otection and term s of use of there sponsible
pr ov ider. The manufacturer has no influence on
th e conte ntexc hanged.
Please enquire, therefore, about the type, scope
and purpose of the collection and use of per‐
sonal data as part of third party services from
th eir respective pr ovider. Copyright
Information on free and open-source software
licences foryo ur vehicle's software can be found
on the data storage medium in your vehicle
document wallet and on the Internet toge ther
with updates at:
http://www.mercedes-benz.com/opensource General no
tes31

Re
stra int sy stem Pr
otection bythere stra int sy stem The
restra int sy stem includes thefo llowing com‐
ponents:
R Seat belt sy stem
R Airbags
R Child restra int sy stem
R Child seat securing sy stem
The restra int sy stem can reduce therisk of vehi‐
cle occupants coming into contact with parts of
th eve hicle's interior in theeve nt of an accident.
The restra int sy stem can also reduce thefo rc es
to which vehicle occupants are subjected in the
eve nt of an accident.
Only a seat belt which is worncor rectly can pro‐
vide the intended le vel of pr otection. Depending
on the de tected accident situation, seat belt ten‐
sioners and/or airbags supplement a cor rectly
wo rnseat belt. Seat belt tensioners and/or air‐
bags are not depl oyed in everyaccident. Fo
rth ere stra int sy stem toprov ide its full pr otec‐
tion, each occupant must obser vethefo llowing:
R Fasten the seat belt cor rectl y.
R Be in an almost up right position with their
back against the seat backrest.
R Sit with their feet resting on thefloor, if pos‐
sible.
R Alw ays secure persons under 1.50 m tall in
an additional restra int sy stem suitable for
Mercedes-Benz vehicles.
Ho wever,no sy stem available today can com‐
ple tely eliminate injuries and fata lities in every
accident situation. In particular, the seat belt
and airbag generally do not pr otect against
objects penetrating theve hicle from the outside.
The risk of an injury resulting from airbag
deployment also cannot be ruled out entirel y. Limited pr
otection from there stra int sy stem 000A
WARNING Risk of inju ryor death from
modifications tothere stra int sy stem
The restra int sy stem can no longer function
cor rectly af ter alterations ha vebeen made.
The restra int sy stem may then not pr otect
th eve hicle occupants as intended byfailing
in an accident or triggering unexpec tedly, for
ex ample 0007
Never alter the parts of there stra int
sy stem. 0007
Neverta mp er with the wiring or any
electronic component parts or their
software. If it is necessary
toadjust theve hicle toaccom‐
modate a person with disabilities, con tact a
qu alified specialist workshop.
Mercedes-Benz recommends that you on lyuse
driving aids which ha vebeen appr oved specifi‐
cally foryo ur vehicle byMercedes-Benz. 32
Occupant saf ety

Re
stra int sy stem functionality When
the ignition is switched on, a self-test is
per form ed, during which the0075 restra int sys‐
te m wa rning lamp lights up. It goes out no later
th an a few seconds af terth eve hicle is star ted.
The components of there stra int sy stem are then
functional. Malfunctioning
restra int sy stem A malfunction has occur
red in there stra int sys‐
te m if:
R the0075 restra int sy stem warning lamp does
not light up when the ignition is switched on
R the0075 restra int sy stem warning lamp
lights up continuously or repeatedly during a
journey 000A
WARNING Risk of inju ryor fata l injury
due toa malfunction in there stra int sys‐
tem
If th ere stra int sy stem is malfunctioning,
re stra int sy stem components may be trig‐ ge
red unintentionally or might not be trig‐
ge red at all in theev ent of an accident. This
may af fect the seat belt tensioner or airbag,
fo rex ample. 0007
Have there stra int sy stem checked and
re paired immediately at a qualified spe‐
cialist workshop. Fu
nction of there stra int sy stem in an acci‐
dent How
there stra int sy stem works is de term ined by
th e se verity of the impact de tected and the type
of accident anticipated:
R Frontal impact
R Rear impact
R Side impact
R Onlyfor cer tain countries: rollo ver
The activation thre sholds forth e components of
th ere stra int sy stem are de term ined based on
th eev aluation of the sensor values measured at
va rious points in theve hicle. This process is pre-
em ptive in nature. The triggering/deployment of th
e components of there stra int sy stem must
ta ke place in good time at thest art of the colli‐
sion.
Fa ctors whi chcan only be seen and measu red
af te r a collision has occur red do not play a deci‐
sive role in the deployment of an airbag. Nordo
th ey prov ide an indication of airbag deployment.
The vehicle may be deformed significantly with‐
out an airbag being deplo yed. This is the case if
only parts which are relatively easily deformed
are af fected and thera te ofvehicle deceleration
is not high. Con versely, an airbag may be
deplo yedev en though theve hicle suf fers only
minor deformation. If very rigid vehicle parts
such as longitudinal members are hit, forex am‐
ple, this may result in suf ficiently high le vels of
ve hicle deceleration. Occupant saf
ety33

The co
mponents of there stra int sy stem can
be activated or deplo yed independently of
each other: Component De
tected deploy‐
ment situation
Fr ont seat belt ten‐
sioners Fr
ontal impact, rear
impact, side impact,
ro llo ver 1) Re
ar seat belt ten‐
sioners Fr
ontal impact, rear
impact, rollo ver 1) Driver's airbag, front
passenger front air‐
bag
Fr
ontal impact Knee airbag
Frontal impact Side impact airbag Side impact
Wi ndow airba gS ide impact,roll‐
over 1)
, frontal impact 1)
Only for cer tain countries. The front passen
ger front airbag can only be
depl oyed in an accident if thePA SSENGER AIR
BA G OFF indicator lamp is off. If the front
passenger seat is occupied, make sure, bo th
before and during the journe y,that thest atus of
th e front passenger front airbag is cor rect
(0013 page 43). 000A
WARNING Rick of burns from hot airbag
components
The airbag parts are hot af ter an airbag has
been depl oyed. 0007
Do not touch the airbag parts. 0007
Have a deplo yed airbag replaced at a
qu alified specialist workshop as soon
as possible. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu alified specialist workshop
af te r an accident. Take this into account, partic‐
ularly if a seat belt tensioner is trig gered or an
airbag deplo yed. If
th e seat belt tensioners are trig gered or an air‐
bag is deplo yed, you will hear a bang, and a
small amount of powder may also be released:
R The bang will not generally af fect your hear‐
ing.
R Ingeneral, the powder released is not haz‐
ardous tohealth but may cause short-term
breathing dif ficulties topersons suf fering
from as thma or other pulmonary conditions.
Pr ov ided it is safe todo so, lea vetheve hicle
immediately or open the window in order to
pr eve nt brea thing dif ficulties. Seat belts
Pr
otection pr ovided bythe seat belt Alw
aysfast enyour seat belt co rrectly before
st arting a journe y.A seat belt can only pr ovide
th e best le vel of pr otection if it is worncor rectly. 34
Occupant saf ety

000A
WARNING Risk of inju ryor death due to
incor rectly fastened seat belt
If th e seat belt is not worncor rectly, it can‐
not per form its intended pr otective function.
In addition, an incor rectly fastened seat belt
can also cause injuries, forex ample, in the
ev ent of an accident or when braking or
ch anging direction sudden ly.0007
Alw ays ensure that all vehicle occu‐
pants ha vetheir seat belts fastened
cor rectly and are sitting prope rly. Alw
ays obser vethe instructions about the cor‐
re ct driver's seat position and adjusting the seat
(0013 page100).
In order forth e cor rectly wornseat belt topro‐
vide the intended le vel of pr otection, each vehi‐
cle occupant must obser vethefo llowing infor‐
mation:
R The seat belt must not be twis ted and must
fi t tightly and snu gly across the body. R
The seat belt must be routed across the
centre of the shoulder and as low down
across the hips as possible.
R The shoulder section of the seat belt should
not touch your ne cknor be routed under
yo ur arm or behind your bac k.
R Avoid wearing bulky clo thing, e.g. a winter
coat.
R Push the lap belt down as far as possible
across your hips and pull tight with the shoul‐
der section of the belt. Ne verro ute the lap
belt across your abdomen.
R Neverro ute the seat belt across sharp, poin‐
te d, abrasive or fragile objects.
R Only one person should use each seat belt at
any one time. Ne ver allow babies and chil‐
dren totrave l sitting on the lap of ano ther
ve hicle occupant.
R Never secure objects with a seat belt if the
seat belt is also being used byone of the
ve hicle's occupants. Alw ays obser vethe
instructions for loading theve hicle when
securing objects, luggage or loads
(0013 page114). Also ensu
rethat no objects, e.g. a cushion,
are ever placed between a person and the
seat.
If ch ildren are tra velling in theve hicle, be sure to
obser vethe instructions and saf ety no tes on
"Children in theve hicle" (0013 page 48). Re
duced seat belt pr otection 000A
WARNING Risk of inju ryor death due to
incor rect seat position
The seat belt does not of ferth e intended
le ve l of pr otection if you ha venot mo vedthe
seat backrest toan almost vertical position.
When braking or in theeve nt of an accident,
yo u could slide underneath the seat belt and
sus tain abdominal or neck injuries, forex am‐
ple. 0007
Adjust the seat proper lybefore begin‐
ning your journe y. 0007
Alw ays ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is Occupant saf
ety35

ro
uted across the cent reofyour shoul‐
der. 000A
WARNING Risk of inju ryor death when
additional restra int sy stems are not used
fo r persons with a smaller build
Pe rsons under 1.50 m tall cannot wearthe
seat belt cor rectly wi thout a suitable addi‐
tional restra int sy stem.
If th e seat belt is not worncor rectly, it can‐
not per form its intended pr otective function.
In addition, an incor rectly fastened seat belt
can also cause injuries, forex ample, in the
ev ent of an accident or when braking or
ch anging direction sudden ly.0007
Alw ays secure persons under 1.50 m
ta ll in a suitable restra int sy stem. 000A
WARNING Risk of inju ryor death due to
damaged or modified seat belts
Seat belts cann otprov ide pr otection in the
fo llowing situations:
R Ifth e seat belts are damaged, modified,
ex treme lydirty, bleached or dyed
R Ifth e seat belt buckle is damaged or
ex treme lydirty
R Ifth e seat belt tensioners, seat belt
anchorages or seat belt retractors ha ve
been modified
Seat belts may be damaged in an accident,
although the damage may not be visible, e.g.
due tosplinters of glass.
Modified or damaged seat belts may tear or
fa il, e.g. in an accident.
Modified seat belt tensioners could acciden‐
ta lly trigger or failto function as intended. 0007
Never modify the seat belts, seat belt
te nsioners, seat belt anchorages or seat
belt retractors. 0007
Makesure that the seat belts are
undamaged, not wornand clean. 0007
Alw ays ha vethe seat belts checked
immediately af ter an accident at a
qu alified specialist workshop. Mercedes-Benz
recommends that you use seat
belts which ha vebeen appr ovedfo ryo ur vehicle
by Mercedes-Benz. 000A
WARNING Risk of inju ryor death from
deplo yedpy rotech nic seat belt tension‐
ers
Py rotech nic seat belt tensioners that ha ve
been deplo yed are no longer operational and
are unable toper form their intended pr otec‐
tive function. 0007
Therefore, ha vedeplo yedpy rotech nic
seat belt tensioners immedia tely
re placed at a qualified specialist work‐
shop. 36
Occupant saf ety

Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu alified specialist workshop
af te r an accident.
000E NO
TEDama gecaused bytrapping the
seat belt If an unused seat belt is not fully
retracted, it
may become trapped in the door or in the
seat mechanism. 0007
Alw ays ensure that an unused seat belt
is fully retracted. Re
leasing there ar centre seat belt If
th e left-hand rear seat backrest is folded down
and back up again, it may not be possible topull
out there ar centre seat belt. The seat belt must
be released. 0007
Pull the seat belt out appr oximately 25 mm
at the seat belt outlet on the seat backrest
and then release it again.
The seat belt is retracted and released. Fa
stening and adju sting seat belts If
th e seat belt is pulled quickly or sharpl y,the
seat belt retractor lo cks. The seat belt stra p can‐
not be pulled out any fur ther. 0007
Alw ays engage seat belt tongue 2ofthe
seat belt into seat belt buckle 1ofthe cor‐
re sponding seat. 0007
Press and hold the seat belt outlet release
and slide seat belt outlet 3into the desired
position. 0007
Let go of the seat belt outlet release and
ensure that seat belt outlet 3locksinto
position.
Ve hicles with automatic front passen ger
front airbag deacti vation sy stem:
000E NO
TEDeployment of the seat belt ten‐
sioner and side impact airbag when the
front passenger seat is unoccupied If
th e seat belt tongue is engaged in the seat
belt buckle of the unoccupied front
passenger seat, the seat belt tensioner and
th e side impact airbag may also deploy in the
ev ent of an accident along with other sys‐
te ms. 0007
Only one person should use each seat
belt at any one time. Ve
hicles without automatic front passen ger
front airbag deacti vation sy stem: Occupant saf
ety37