navigation MERCEDES-BENZ C-CLASS SALOON 2018 Service Manual

0009
Requirements:
R Mercedes me connect is available.
R You ha vea user account forthe
Mercedes me por tal.
R The service has been activated at a
Mercedes-Benz service centre.
Fu rther information can be found at: http://
www.mercedes.me
0009 The online information is not available in all
countries.
If Display in COMAND is activated inTraf fic Sign
Assi st (0013 page 255), speed limits and over‐
ta king restrictions are displ ayed on the map.
0009 Company logos displa yed on the map are
trademar ksofthere spective companies and
used solely forth e purpose of indicating the
locations of these companies. The use of
such logos on the map does not indicate
appr oval of, suppo rtof or advertising by
th ese companies forth e navigation sy stem
itself. Setting
the map scale
Re quirements:
R The map is shown.
Multimedia sy stem:
0018 Navigation 0007
Tozoom in: swipe down on theTo uch Con‐
trol.
or 0007
Turn the controller anti-clockwise.
or 0007
Movetwo fingers apart on theto uchpad. 0007
Tozoom out: swipe up on theTo uch Control.
or 0007
Turn the controller clockwise.
or 0007
Movetwo fingers toge ther on theto uchpad.
0009 You can set the unit of measurement of the
map scale (0013 page312). Moving
the map
Multimedia sy stem:
0018 Navigation 0019
Z Options
0019 Map menu 0007
Alternatively, if the map is displa yed in full
screen mode, press the cent ral control ele‐
ment.
The map menu appears. 0007
Select "Mo vemap" in map menu 2
(0013 page 340). 0007
Swipe in any direction on theTo uch Control
or touchpad.
or 0007
Slide the controller in any direction.
The map mo ves in the cor responding direc‐
tion under the crosshair. The fur ther you
mo veyour finger away from thest arting posi‐
tion on theto uchpad, thefast erthe map
mo ves. Multimedia sy
stem 341

Selecting
the map orientation
Multimedia sy stem:
0018 Navigation 0019
Z Options
0019 Map menu 0007
Alternatively, if the map is displa yed in full
screen mode, press the cent ral control ele‐
ment.
The map menu appears. 0007
In map menu 3, select N,2D or
3D( 0013 page 340).
R N:the 2D map view is displa yed so that
no rth is alw ays at theto p.
R 2D: the 2D map view is aligned tothe
direction of tra vel.
R 3D: the 3D map view is aligned tothe
direction of tr avel.
Selecting POI symbols
Multimedia sy stem:
0018 Navigation 0019
Z Options
0019 Map content
POIs include filling stations and ho tels which can
be displa yed as symbols on the map, forex am‐
ple. Not all POIs are available everywhere. 0007
Select POI symbols .
The 003Bdot indicates the cur rent setting.
Standard displays symbols of predefined cat‐
egories on the map.
User defined allowsyouto personally select
th e symbols forth eav ailable categories.
None switches the display off. 0007
Select a setting. 0007
User defined : select categories.
The POI symbols of the selected categories
are displa yed0073 or not displa yed0053.
Selecting the display of text information in
th e map
Multimedia sy stem:
0018 Navigation 0019
Z Options
0019 Text information 0007
Select text information.
Current street showsthest re et you are cur‐
re ntly driving on at the bottom of the displa y.
When the map is mo ved, thefo llowing infor‐
mation appears under the crosshair:
R stre et name R
POI name
R area name
Geo-coordinates displaysth efo llowing infor‐
mation:
R longitude and latitude
R elevation
The el evation shown may deviate from
th e actual ele vation.
R number of sa tellites from which a signal
can be recei ved
When the map is mo ved, this information
does not appear.
Climate control displays the cur rent clima te
control settings.
None switches the display off.
Displaying the next intersecting stre et
Requ irements:
R Route guidance is not active. 342
Multimedia sy stem

Multimedia sy
stem:
0018 Navigation 0019
Z Options 0007
Activate 0073Next intersecting street .
The name of the next intersecting stre et will
be displa yed at the upper edge of the displa y.
Displaying the map version
Multimedia sy stem:
0018 Navigation 0019
Z Options 0007
Select Map version . 0007
Select Details.
0009 Information about new versions of the digital
map can be obtained from a Mercedes-Benz
service cent re.
Overview of avoiding an area
Yo u can define areas along a route that you
wo uld like toavoid.
The route can include an area that is tobe avoi‐
ded in thefo llowing situations:
R the destination is located in an area that is to
be avo ided
R if mo torw ays are located within the area that
is to be avoided Mo
torw ays are alw aysta ke n into account for
th ero ute.
R there is no sensible alternative route
Av oiding a new area
Multimedia sy stem:
0018 Navigation 0019
À Route and position
0019 Avoid options 0019
Areas 0007
Select Avoid new area. 0007
Tosear chfor an area via the map: select
Using map. 0007
Movethe map
or 0007
Tosear chfor an area using an address:
select Address entry . 0007
Enter the address. 0007
Select Select destination.
The map appears. 0007
Todispl ayan area: presstheTo uch Control,
th eto uchpad or the controller.
A redre ctangle appea rs. This designates the
area that should be avoided. 0007
Tochange the size of the area: swipe up or
down on theTo uch Control or theto uchpad.
or 0007
Slide the controller up or down.
The map scale is enlar ged or reduced and
ch anges the size of the area. 0007
Toset the area: presstheTo uch Control,
th eto uchpad or the controller.
The area is entered into the list.
Changing an area
Multimedia sy stem:
0018 Navigation 0019
À Route and position
0019 Avoid options 0019
Areas 0007
Highlight an area in the list. 0007
Select 0080Edit.
Moving the area on the map 0007
Swipe in any direction on theTo uch Control
or touchpad.
or 0007
Slide the controller in any direction. Multimedia sy
stem 343

Changing
the size of the area 0007
Tostar t:press theTo uch Control, theto uch‐
pad or the controller. 0007
Tochange: swipe up or down on theTo uch
Control or theto uchpad.
or 0007
Slide the controller up or down. 0007
Tosto p:press theTo uch Control, theto uch‐
pad or the controller.
Ta king the area for the route into account 0007
Avoid 0073an area in the list.
If ro ute guidance is active, a new route is cal‐
culated.
If th ere is no route yet,th e setting is car ried
ove rto the next route guidance.
Deleting one or all areas
Multimedia sy stem:
0018 Navigation 0019
À Route and position
0019 Avoid options 0019
Areas 0007
Highlight an area in the list. 0007
Select 0080Delete or0080 Delete all. 0007
Confirm the prom ptwith Yes.
One or all areas are dele ted.
Map data update overview
Up dating at the Mercedes-Benz se rvice
centre
The digital maps generated bythe map software
become outdated in the same way as co nven‐
tional road maps. Optimal route guidance can
on ly be pr ovided bythe navigation sy stem in
conjunction with the most up-to-date map data.
Information about new versions of the digital
map can be obtained from a Mercedes-Benz
service cent re.
Yo u can recei veupdates tothe digital map there.
Online map update
The online map update service from Mercedes
me connect can be used toupdate map data.
0009 The online map update service is not availa‐
ble in all countries.
The following options are available forthe
update:
R the automatic map update updates map data
fo r one region. Fo
r auto matic map updates Automatic
online updates must be activated in the sys‐
te m settings (0013 page316).
R the manual map update updates map data
fo r se veral or all regions.
Fu rther information on the online map update
http://www.mercedes.me.
Fu rther information on updates: http://
manuals.daimle r.com/baix/cars/connectme/
en_GB/index.html.
Overview of map data
Yo ur vehicle is supplied with map data at thefa c‐
to ry. Depending on the count ry, map data for
yo ur region is either pre-ins talled or the map
data is supplied on a data storage medium.
If th e map data on your vehicle has been ins tal‐
led at thefa ctory and you wish toreins tall it, you
do not need toenter the activation code.
Fo r map data that you ha vepur chased in the
fo rm of a data storage medium, you must en ter
th e accompanying activation code. 344
Multimedia sy stem

0009
Ifyo u sa vethe map data on a data storage
medium with the online map update service,
no entry isrequ ired. The activation code is
st ored on the data storage medium during
th e downloading process.
The online map update service is not availa‐
ble in all countries.
Obse rveth efo llowing when entering the activa‐
tion code:
R The activation code can be used for one vehi‐
cle
R The activation code is not transferable
R The activation code has six digits
In theeve nt of thefo llowing problems, please
con tact a Mercedes-Benz service centre:
R The multimedia sy stem does not accept the
activation code
R You ha velost the activation code Displaying
the compass
Multimedia sy stem:
0018 Navigation 0019
À Route and position 0007
Select Compass.
The compass display sho wsthefo llowing
information:
R the cur rent di rection of tr avel with bear‐
ing (360° form at) and compass direction
R longitude and latitude coo rdinates in
degrees, minutes and seconds
R height (rounded)
R number of GPS satellites from which a
signal can be recei ved
Displaying Qibla
Requ irements:
R The Qibla display is available in your count ry.Multimedia sy
stem:
0018 Navigation 0019
À Route and position 0007
Select Qibla.
The ar rowonthe compass sho wsthe direc‐
tion of pr ayer toMecca in relation tothe cur‐
re nt di rection of tr avel.
The number of satellites recei ved is shown.
Setting the map scale automatically
Multimedia sy stem:
0018 Navigation 0019
Z Options
The map scale is set automatically depending on
yo ur driving speed.
Fo r journe ysin cities with de tailed city models, a
map view from the driver's perspective is used. 0007
Switch Auto zoom on0073 or off 0053.
0009 The automatically selected map scale can be
changed manually for a short time. The set‐
ting is reset automatically af ter a few sec‐
onds. Multimedia sy
stem 345

Displaying
the satellite map
Multimedia sy stem:
0018 Navigation 0019
Z Options
0019 Map content 0007
Switch Satellite map on0073 or off 0053.
or 0007
If satellite map display 6isavailable in the
map menu, switch it on 0073or off 0053
(0013 page 340).
Switched on 0073: satellite maps are displa yed
in map scales of 2 km or less.
Swit ched off 0053: satellite maps are not dis‐
pla yed in map scales from 2 km to10 km.
0009 Satelli temaps forth ese map scales are not
av ailable in all countries.
Displ aying weather information
Re quirements:
R Mercedes me connect is available.
R You ha vea user account forth e Mercedes
me por tal.
R The service is available. R
The service has been activated at a
Mercedes-Benz service centre.
Fu rther information can be found at: http://
www.mercedes.me
Multimedia sy stem:
0018 Navigation 0019
Z Options
0019 Map content 0007
Activate Weather information 0073.
or 0007
Ifwe ather information display 6isavailable
in the map menu, activate
0073(0013 page 340) it.
Cur rent we ather information is displa yed on
th e navigation map, e.g. temp erature or
cloud co ver.
0009 Weather information is not available in all
countries. Te
lephone Te
lephony Note
s ontelephony 000A
WARNING Risk of di stra ction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integrated in theve hicle when driving, you
will be distracted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. 0007
Only operate this equipment when the
traf fic situation permits. 0007
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. 346
Multimedia sy stem

Switching between calls
0007
Select call 003B.
The selected call is active. The other call is
on hold.
Ac tivating or ending a call on hold 0007
Select Continue call orEnd call.
Conducting a conference call 0007
Select Create conference call inthete le‐
phone menu.
The new participant is included in the confe r‐
ence call.
Ending an active call 0007
Select 005A.
0009 On some mobile phones, the call on hold is
activated as soon as the active call is ended.
Ac cepting/rejecting a waiting call
Re quirements:
R There is an active call (0013 page 353).If
yo ure cei vea call while already in a call, a
message is displa yed. An acoustic signal also
sounds. 0007
Select Accept.
The incoming call is active.
If only one mobile phone is connec ted with
th e multimedia sy stem, the pr evious call will
be put on hold.
If during a call you accept a call with the
ot her mobile phone when in two phone mode
th en theex isting call is ended. 0007
Select Reject.
0009 This function and behaviour depends on your
mobile phone network pr ovider and the
mobile phone (see the manufacturer's oper‐
ating instructions). Contacts
Information about
the contacts menu
The con tacts menu contains all contacts from
ex isting data sources, e.g. mobile phone or
memo rycard. You can store up to6,000 con‐
ta cts. Depending on
the data source, you ha vethefo l‐
lowing number of con tacts:
R Perm anently sa ved con tacts: 3,000 entries
R Contacts loaded from the mobile phone:
3,000 entri es
Fr om the conta cts menu, you can per form the
fo llowing actions:
R Telephone operation:
- Calling a con tact (0013 page 356)
- Calling a new number (0013 page 353)
R Navigation (0013 page 325)
R Compose messa ges (0013 page 358)
If a mobile phone is connected tothe multimedia
sy stem (0013 page 349) and automatic calling
up (0013 page 355) is activated, the mobile
phone's conta cts are displayed in the address
book. 354
Multimedia sy stem

Downloading mobile phone contacts
Multimedia sy
stem:
0018 Telephone 0019
Z Options 0019
Contacts
Au tomatically 0007
Activate Synchronise contacts automatically
0073.
Manual ly 0007
Deactivate 0053Synchronise contacts auto-
matically. 0007
Select Synchronise contacts .
Calling up contacts
Multimedia sy stem:
0018 Telephone 0019
ª Contacts
Depending on thech aracter set, thefo llowing
options can be used tosear chfor contacts:
R sear ching byinitials
R sear ching byname
R searching byphone number 0007
Ente rch aracters into the sear chfield.
A selection of possible conta cts appears.
Entering more characters into the sear ch
fi eld nar rows down the number of possible
selections. 0007
Select the conta ct.
A contact can contain thefo llowing de tails:
R phone numbers
R navigation addresses
R geo-coordinates
R Internet address
Editing thefo rm at of a contact's name
Multimedia sy stem:
0018 Telephone 0019
Z Options 0019
Contacts
0019 Name format
The following options are available:
R Surname, first name
R Surname First name
R First name Surname 0007
Select an option. Overview of importing contacts
Contacts from
various sources Source
Requirements:
ò Memory car dThe SD memory card
is inser ted.
ò USB device The USB device is
inserted in the USB
port. Multimedia sy
stem 355

Deleting
text messages
Multimedia sy stem:
0018 Telephone 0019
i Text message 0007
Select p. 0007
Todel ete a text message: selectDelete. 0007
Outbox
or 0007
Select Drafts. In Car Of
fice "In Car Of
fice" functions
Using "In Car Of fice", you can connect your
online services with the multimedia sy stem.
The following functions are available:
R Display of upcoming meetings in the calen‐
dar
R Selection of a meeting as a destination in the
navigation
R Display of upcoming telephone con fere nces
R Selection of telephone con fere nces for auto‐
matic dialling R
Display of participants in a telephone con fer‐
ence
R Display and selection of calls tobe made
0009 Please no tethat cer tain functions are only
av ailable when theve hicle is stationar y.
0009 Ifth e! symbol appears in thest atus
line, the "In Car Of fice" service is available in
th eve hicle.
Calling up "In Car Of fice"
Re quirements:
R A mobile phone is connec tedto the multime‐
dia sy stem.
R You ha vea user account on the Mercedes
me por tal (https://me.me rcedes-benz-com).
R The "In Car Of fice" service is acti vated in the
Mercedes me por tal.
R You ha vean account with an online service,
fo rex ample Of fice 365. 0007
Select In Car Office . Switching automatic
start of "In Car Of fice"
on/off
Multimedia sy stem:
0018 System 0019
In Car Office 0007
Switch Start In Car Office automatically on
0073 or off 0053.
If th e automatic start of "In Car Of fice" is
switched on, displ ays with options rega rding
upcoming appointments automatically
appear in the media displa y.
If th e automatic start of "In Car Of fice“ is
switched off, you can call up the application
via the main menu.
Selecting "In Car Of fice" functions
Multimedia sy stem
0018 In Car Office 0007
Select an appointment.
Depending on the appointment and the
st ored information, thefo llowing functions
are available:
R Start route guidance/ Cancel route guid.
R Display participants Multimedia sy
stem 359

This data is only transfer
red while the navigation
sy stem is active in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me connect
Note
s on Mercedes me connect
Mercedes me connect pr ovides thefo llowing
services:
R Accident and breakdown mana gement (me
button)
R Concierge Service (when the service is acti‐
va ted), appointment requests or similar (me
button)
R Mercedes-Benz emer gency call sy stem (auto‐
matic emer gency call or SOS button)
The Mercedes-Benz Cu stomer Centre and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k.
The me button and the SOS button can be found
on theve hicle's overhead control panel
(0013 page 365). Yo
u can also call the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem
(0013 page 365).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In emergencies, you can also use the
Mercedes-Benz emer gency call sy stem
(0013 page 368).
Obser vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me por tal: https://
me.secure.mercedes-benz.com
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R You ha veaccess toa GSM networ k. R
The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition is switched on so that vehicle
data can be transfer red automaticall y.
Multimedia sy stem:
0018 Telephone 0019
ª Contacts 0007
Call Mercedes me connect.
The call is made.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.
Then, you can select a service and be con‐
nected toa specialist at the Mercedes-Benz
Cus tomer Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation is
av ailable at: http://manuals.daimler.com/baix/
cars/connectme/de_DE/ind ex.html
Making a call via the overhead control panel
Re quirements:
R You ha veaccess toa GSM networ k. Multimedia sy
stem 365