airbag MERCEDES-BENZ C-CLASS SALOON 2018 Owners Manual

Symbols
........................................................ 5At
agl ance .................................................... 6
Cockpit ........................................................... 6
Wa rning and indicator lamps ........................ 10
Overhead contro l panel ................................ 14
Door control panel and seat adjustment ....... 16
Emergencies and breakdowns ...................... 18Digital Owner's Manual
.............................20
Calling up the Digital Owner's Manual ..........20 Genera
l notes............................................. 21
Pr otection of the environment ......................21
Ta ke -ba ckof end-of-life vehicles ...................21
Mercedes-Benz Genuine Parts ......................22
Owner's Manual ...........................................23
Operating saf ety .......................................... .23
Declaration of Conformity ............................ 25
Diagno stics connection ................................ 26
Qualified specialist workshop ....................... 27
Ve hicle registration ....................................... 27
Cor rect use of theve hicle ............................28 Information on
the REA CHregulation ........... 28
Implied warranty .......................................... .28
QR code forre scue card ...............................28
Data storage .................................................29
Copyright ...................................................... 31 Occupant saf
ety......................................... 32
Re stra int sy stem ...........................................32
Seat belts ..................................................... 34
Airbags ......................................................... 39
PRE-SAFE ®
sy stem ....................................... 46
Safely transporting children in theve hi‐
cle ................................................................. 47
No tes on pets in theve hicle .......................... 71 Opening and closing
.................................. 73
Ke y .............................................................. .73
Doo rs............................................................ 77
Boot .............................................................. 82
Ro ller sunblinds ............................................ 87
Side windo ws............................................... 88
Sliding sunroof ............................................. 92
Anti-theft pr otection .....................................97 Seats and
stowing ................................... 100
No tes on the cor rect driver's seat posi‐
tion ............................................................. 100
Seats .......................................................... 101
St eering wheel ............................................ 11 0
Easy entry and exitfeature .......................... 11 2
Operating the memory function .................. 11 3
St ow age areas ............................................ .114
Cup holders ................................................ 12 6
Ashtr ayand cigar ette lighter ...................... .129
Soc kets ....................................................... 13 0
Wi reless charging of the mobile phone
and connection with theex terior aerial ...... 13 2
Fitting/removing thefloor mats ................. 13 4 Light and sight
......................................... 13 5
Exterior lighting .......................................... 13 5
Interior lighting ........................................... 14 4
Changing bulbs (on lyforve hicles with
halogen headlamp s) .................................... 14 5
Wi ndsc reen wipers and windscreen
wa sher sy stem ............................................ 14 8
Mir rors ........................................................ 15 0
Operating the sun visors ............................. 15 32
Contents

back conditions, please visit
the national
Mercedes-Benz website foryo ur count ry. Mercedes-Benz Genuine
Parts
000F ENVIRONMENTAL
NOTEEnvironmental
dama gecaused bynot using recycled
re conditioned components Daimler
AGoffers recycled reconditioned
components and pa rts with the same quality
as new parts. The same entitlement from the
implied warranty is valid as for new parts. 0007
Use recycled reconditioned compo‐
nents and pa rts from Daimler AG. 000E
NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessory parts or from repairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere stra int
sy stems, may be ins talled in thefo llowing
areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument clus ter
R centre console
R late ra lro of frame 0007
Do not ins tall accessory parts such as
audio sy stems in these areas. 0007
Do not car ryout repairs or welding. 0007
Have accesso ries retrofitted at a quali‐
fi ed specialist workshop. Yo
u could jeopardise the operating saf ety of your
ve hicle if you use parts, tyres and wheels as well
as accessories releva nt tosaf ety which ha venot
been appr ovedby Mercedes-Benz. Saf ety-re le‐
va nt sy stems, e.g. the brake sy stem, may mal‐
function. Only use Mercedes-Benz Genuine Parts
or parts of equal qualit y.Only use tyres, wheels
and accessories that ha vebeen specifically
appr ovedfo ryo ur vehicle model.
Mercedes-Benz tests original parts and con ver‐
sion parts and accessories that ha vebeen spe‐
cifically appr ovedfo ryo ur vehicle model forth eir
re liability, saf ety and suitabilit y.Despite ongoing
ma rket resear ch, Mercedes-Benz is unable to
assess other parts. Mercedes-Benz therefore
accepts no responsibility forth e use of such
parts in Mercedes-Benz vehicles, even if they
ha ve been of ficially appr oved or independently
appr ovedby ate sting centre.
Cer tain parts are only of ficially appr ovedfor
ins tallation or modification if they comply wi th
legal requirements. All Mercedes-Benz Genuine
Pa rts meet the appr oval requ irements. The use
of non-appr oved parts may in validate theve hi‐
cle's general operating pe rmit. 22
General no tes

of an accident,
rescue services can use the QR
code toquickly find the appropriate rescue card
fo ryo ur vehicle. The cur rent rescue card con‐
ta ins the most impor tant information about your
ve hicle in a compact form , e.g. thero uting of the
electric lines.
Fu rther information can be obtained at http://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Elect
ronic control units are fitted in your vehicle.
Some of these are necessary forth e safe opera‐
tion of your vehicle, while some assist you when
driving (driver assis tance sy stems). In addition,
yo ur vehicle pr ovides com fort and enter tainment
functions, which are also made possible byelec‐
tronic control units.
Elect ronic control units contain da tamemories
which can temp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing state, component loads, main tenance
re qu irements and tech nical events or faults. In
general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating status of sy stem components (e.g.
fi ll le vels, battery status, tyre pressure)
R status messages concerning theve hicle or
its individual components (e.g. number of
wheel revo lutions/speed, longitudinal accel‐
eration, lateral acceleration, display of fas‐
te ned seat belts)
R malfunctions or faults in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle
damage
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual control unit
function, this data assists the manufacturer in
de tecting and rectifying faults and optimising
ve hicle functions. The majority of this data is te
mp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored
in theeve nt or fault memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufactur‐
ers) or third parties (e.g. breakdown services).
Services include repair services, maintenance
processes, warranty claims and quality assur‐
ance measures, forex ample. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third
parties collect, process and use the data. They
document tech nical statuses of theve hicle,
assist in finding faults and impr oving quality and
are transmitted tothe manufacturer, if neces‐
sar y.Fu rthermore, the manufacturer is subject
to product liability. Forth is, the manufacturer
requ irestech nical da tafrom vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet as part of repair or maintenance
wo rk. Gene
ral no tes 29

Re
stra int sy stem Pr
otection bythere stra int sy stem The
restra int sy stem includes thefo llowing com‐
ponents:
R Seat belt sy stem
R Airbags
R Child restra int sy stem
R Child seat securing sy stem
The restra int sy stem can reduce therisk of vehi‐
cle occupants coming into contact with parts of
th eve hicle's interior in theeve nt of an accident.
The restra int sy stem can also reduce thefo rc es
to which vehicle occupants are subjected in the
eve nt of an accident.
Only a seat belt which is worncor rectly can pro‐
vide the intended le vel of pr otection. Depending
on the de tected accident situation, seat belt ten‐
sioners and/or airbags supplement a cor rectly
wo rnseat belt. Seat belt tensioners and/or air‐
bags are not depl oyed in everyaccident. Fo
rth ere stra int sy stem toprov ide its full pr otec‐
tion, each occupant must obser vethefo llowing:
R Fasten the seat belt cor rectl y.
R Be in an almost up right position with their
back against the seat backrest.
R Sit with their feet resting on thefloor, if pos‐
sible.
R Alw ays secure persons under 1.50 m tall in
an additional restra int sy stem suitable for
Mercedes-Benz vehicles.
Ho wever,no sy stem available today can com‐
ple tely eliminate injuries and fata lities in every
accident situation. In particular, the seat belt
and airbag generally do not pr otect against
objects penetrating theve hicle from the outside.
The risk of an injury resulting from airbag
deployment also cannot be ruled out entirel y. Limited pr
otection from there stra int sy stem 000A
WARNING Risk of inju ryor death from
modifications tothere stra int sy stem
The restra int sy stem can no longer function
cor rectly af ter alterations ha vebeen made.
The restra int sy stem may then not pr otect
th eve hicle occupants as intended byfailing
in an accident or triggering unexpec tedly, for
ex ample 0007
Never alter the parts of there stra int
sy stem. 0007
Neverta mp er with the wiring or any
electronic component parts or their
software. If it is necessary
toadjust theve hicle toaccom‐
modate a person with disabilities, con tact a
qu alified specialist workshop.
Mercedes-Benz recommends that you on lyuse
driving aids which ha vebeen appr oved specifi‐
cally foryo ur vehicle byMercedes-Benz. 32
Occupant saf ety

Re
stra int sy stem functionality When
the ignition is switched on, a self-test is
per form ed, during which the0075 restra int sys‐
te m wa rning lamp lights up. It goes out no later
th an a few seconds af terth eve hicle is star ted.
The components of there stra int sy stem are then
functional. Malfunctioning
restra int sy stem A malfunction has occur
red in there stra int sys‐
te m if:
R the0075 restra int sy stem warning lamp does
not light up when the ignition is switched on
R the0075 restra int sy stem warning lamp
lights up continuously or repeatedly during a
journey 000A
WARNING Risk of inju ryor fata l injury
due toa malfunction in there stra int sys‐
tem
If th ere stra int sy stem is malfunctioning,
re stra int sy stem components may be trig‐ ge
red unintentionally or might not be trig‐
ge red at all in theev ent of an accident. This
may af fect the seat belt tensioner or airbag,
fo rex ample. 0007
Have there stra int sy stem checked and
re paired immediately at a qualified spe‐
cialist workshop. Fu
nction of there stra int sy stem in an acci‐
dent How
there stra int sy stem works is de term ined by
th e se verity of the impact de tected and the type
of accident anticipated:
R Frontal impact
R Rear impact
R Side impact
R Onlyfor cer tain countries: rollo ver
The activation thre sholds forth e components of
th ere stra int sy stem are de term ined based on
th eev aluation of the sensor values measured at
va rious points in theve hicle. This process is pre-
em ptive in nature. The triggering/deployment of th
e components of there stra int sy stem must
ta ke place in good time at thest art of the colli‐
sion.
Fa ctors whi chcan only be seen and measu red
af te r a collision has occur red do not play a deci‐
sive role in the deployment of an airbag. Nordo
th ey prov ide an indication of airbag deployment.
The vehicle may be deformed significantly with‐
out an airbag being deplo yed. This is the case if
only parts which are relatively easily deformed
are af fected and thera te ofvehicle deceleration
is not high. Con versely, an airbag may be
deplo yedev en though theve hicle suf fers only
minor deformation. If very rigid vehicle parts
such as longitudinal members are hit, forex am‐
ple, this may result in suf ficiently high le vels of
ve hicle deceleration. Occupant saf
ety33

The co
mponents of there stra int sy stem can
be activated or deplo yed independently of
each other: Component De
tected deploy‐
ment situation
Fr ont seat belt ten‐
sioners Fr
ontal impact, rear
impact, side impact,
ro llo ver 1) Re
ar seat belt ten‐
sioners Fr
ontal impact, rear
impact, rollo ver 1) Driver's airbag, front
passenger front air‐
bag
Fr
ontal impact Knee airbag
Frontal impact Side impact airbag Side impact
Wi ndow airba gS ide impact,roll‐
over 1)
, frontal impact 1)
Only for cer tain countries. The front passen
ger front airbag can only be
depl oyed in an accident if thePA SSENGER AIR
BA G OFF indicator lamp is off. If the front
passenger seat is occupied, make sure, bo th
before and during the journe y,that thest atus of
th e front passenger front airbag is cor rect
(0013 page 43). 000A
WARNING Rick of burns from hot airbag
components
The airbag parts are hot af ter an airbag has
been depl oyed. 0007
Do not touch the airbag parts. 0007
Have a deplo yed airbag replaced at a
qu alified specialist workshop as soon
as possible. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu alified specialist workshop
af te r an accident. Take this into account, partic‐
ularly if a seat belt tensioner is trig gered or an
airbag deplo yed. If
th e seat belt tensioners are trig gered or an air‐
bag is deplo yed, you will hear a bang, and a
small amount of powder may also be released:
R The bang will not generally af fect your hear‐
ing.
R Ingeneral, the powder released is not haz‐
ardous tohealth but may cause short-term
breathing dif ficulties topersons suf fering
from as thma or other pulmonary conditions.
Pr ov ided it is safe todo so, lea vetheve hicle
immediately or open the window in order to
pr eve nt brea thing dif ficulties. Seat belts
Pr
otection pr ovided bythe seat belt Alw
aysfast enyour seat belt co rrectly before
st arting a journe y.A seat belt can only pr ovide
th e best le vel of pr otection if it is worncor rectly. 34
Occupant saf ety

Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu alified specialist workshop
af te r an accident.
000E NO
TEDama gecaused bytrapping the
seat belt If an unused seat belt is not fully
retracted, it
may become trapped in the door or in the
seat mechanism. 0007
Alw ays ensure that an unused seat belt
is fully retracted. Re
leasing there ar centre seat belt If
th e left-hand rear seat backrest is folded down
and back up again, it may not be possible topull
out there ar centre seat belt. The seat belt must
be released. 0007
Pull the seat belt out appr oximately 25 mm
at the seat belt outlet on the seat backrest
and then release it again.
The seat belt is retracted and released. Fa
stening and adju sting seat belts If
th e seat belt is pulled quickly or sharpl y,the
seat belt retractor lo cks. The seat belt stra p can‐
not be pulled out any fur ther. 0007
Alw ays engage seat belt tongue 2ofthe
seat belt into seat belt buckle 1ofthe cor‐
re sponding seat. 0007
Press and hold the seat belt outlet release
and slide seat belt outlet 3into the desired
position. 0007
Let go of the seat belt outlet release and
ensure that seat belt outlet 3locksinto
position.
Ve hicles with automatic front passen ger
front airbag deacti vation sy stem:
000E NO
TEDeployment of the seat belt ten‐
sioner and side impact airbag when the
front passenger seat is unoccupied If
th e seat belt tongue is engaged in the seat
belt buckle of the unoccupied front
passenger seat, the seat belt tensioner and
th e side impact airbag may also deploy in the
ev ent of an accident along with other sys‐
te ms. 0007
Only one person should use each seat
belt at any one time. Ve
hicles without automatic front passen ger
front airbag deacti vation sy stem: Occupant saf
ety37

Airbags
Overview of airbags
1
Knee airbag
2 Driver's airbag
3 Front passenger front airbag
4 Window airbag
5 Side impact airbag
The ins tallation location of an airbag is identified
by the AIRB AGsymbol.
When activated, an airbag can pr ovide additional
pr otection forth ere spective vehicle occupant. Pot
ential pr otection from each airbag: AIRB
AG Potential pr otection for
…
Knee airbag Thigh, knee and lo wer leg
Driver's airbag,
front passenger
front airbag Head and
ribcage
Wi ndow airba gHead
Side impact air‐
bag Ribcage, also pelvis
for
front seat occupants The front passenger front airbag can only be
depl
oyed in an accident if thePA SSENGER AIR
BA G OFF indicator lamp is off. If the front
passenger seat is occupied, make sure, bo th
before and during the journe y,that thest atus of
th e front passenger front airbag is cor rect
(0013 page 43). 000E
NO
TEImpo rtant points toremember if
th e front passenger seat is unoccupied In an accident,
the components of the
re stra int sy stem may deploy unnecessarily
on the front passenger side if:
R There are heavy objects on the front
passenger seat.
R The seat belt tongue is engaged in the
seat belt buckle of the front passenger
seat and the front passenger seat is
unoccupied. 0007
Stow objects in a suitable place. 0007
Only one person should use each seat
belt at any one time. Pr
otection bythe airbags Depending on
the accident situation, an airbag
may supplement the pr otection of fere dby a cor‐
re ctly fastened seat belt. Occupant saf
ety39

000A
WARNING Risk of inju ryor death due to
incor rect seat position
If yo u deviate from the cor rect seat position,
th e airbag cann otper form its intended pro‐
te ctive function and deployment may even
cause fur ther injuries.
To avo id hazardous situations, alw ays make
sure that all vehicle occupants:
R Have their seat belt fastened cor rectly,
including pregnant women.
R Are seated properly and keep as faraw ay
as possible from the airbags.
R Obser vethefo llowing information. 0007
Alw ays make sure that there are no
objects between the airbag and vehicle
occupant. To
avo idtherisks resulting from the deployment
of an airbag, each vehicle occupant must
obser vethefo llowing information:
R Before starting your journe y,adjust your seat
co rrectly ;th e driver's seat and front passenger seat should be mo
ved as far back
as possible.
When doing so, alw ays obser vethe informa‐
tion on the cor rect driver's seat position
(0013 page 100).
R Onlyhold thesteering wheel bythesteering
wheel rim. This allow sth e airbag tobe fully
deplo yed.
R Alw ays lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may
ot herwise be in the deployment area of the
airbags.
R Alw ayske ep your feet on thefloor. Do not
put your feet on the cockpit, forex ample.
Yo ur feet may otherwise be in the deploy‐
ment area of the airbag.
R Ifch ildren are tra velling in theve hicle,
obser vethe additional no tes
( 0013 page 48).
R Alw aysstow and secure objects cor rectl y. Objects in
theve hicle interior may pr event an
airbag from functioning cor rectl y.Each vehicle
occupant must alw ays make sure of thefo llow‐
ing:
R There are no people, animals or objects
between theve hicle occupants and an air‐
bag.
R There are no objects between the seat, door
and door pillar (B-pillar).
R There are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks.
R There are no accessory parts, such as PNDs
(Personal Navigation Devices), mobile
phones or cup holders attached totheve hi‐
cle within the deployment area of an airbag,
e.g. on the cockpit, on doors, side windo ws
or side panelling.
In addition, no connecting cable, tensioning
st ra p or retaining stra p may be routed
th ro ugh or attached in the deployment area
of an airbag. Alw ays obser vethe accessory
manufacturer's ins tallation instructions, in
particular the information on suitable places
fo r ins tallation. 40
Occupant saf ety

R
There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limited pr
otection from airbags 000A
WARNING Risk of inju rydue tomodifi‐
cations tothe airbag co ver
If yo u modify the co ver of an airbag or af fix
objects such as sticke rs to it,the airbag may
no longer function cor rectly. 0007
Never modify the co ver of an airbag and
do not af fix objects toit. The ins
tallation location of an airbag is identified
by the AIRB AGsymbol (0013 page 39). 000A
WARNING Risk of inju ryor death due to
th e use of unsuitable seat co vers
Un suitable seat co vers can obstruct or pre‐
ve nt the deployment of the airbags integra‐
te d into the seats. Consequentl
y,the airbags cann otprotect
ve hicle occupants as they are designed to
do. In addition, the operation of the auto‐
matic front passenger airbag shutoff could
be restricted. 0007
You should on lyuse seat co vers that
ha ve been appr oved forth e cor respond‐
ing seats byMercedes-Benz. 000A
WARNING Risk of inju rydue tomalfunc‐
tions of the sensors in the door panelling
Sensors tocontrol the airbags are located in
th e doors. Modifications or worknot per‐
fo rm ed cor rectly tothe doors or door panel‐
ling, as well as damaged doors, can lead to
th e function of the sensors being impaired.
The airbags might therefore not function
proper lyany more.
Consequent ly,th e airbags cann otprotect
ve hicle occupants as they are designed to
do. 0007
Never modify the doors or parts of the
doors. 0007
Alw ays ha vewo rkon the doors or door
panelling car ried out at a qualified spe‐
cialist workshop. 000A
WARNING Risk of inju rydue todeplo yed
airbag
A deplo yed airbag no longer of fers any pro‐
te ction and cannot pr ovide the intended pro‐
te ctive function in theeve nt of an accident. 0007
Have theve hicle towe dto aqu alified
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediately. St
atus of the front passenger front airbag Fu
nction of the automatic front passenger
front airbag shu toff
The automatic front passenger front airbag shut‐
off is able todetect whe ther the front passenger
seat is occupied bya person or a child restra int
sy stem. The front passenger front airbag is ena‐
bled or disabled accordingly. Occupant saf
ety41