window MERCEDES-BENZ C-Class SEDAN 2012 W204 Owner's Guide

with power tilt/sliding panel will open for
as long as the door handle is held but the
door is not opened.
Using the SmartKey
i The SmartKey must be close to the
driver's door handle.
XPoint the tip of the SmartKey at the driver's
door handle.XPress and hold the & button until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are fully closed.XMake sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
XPress and hold the & button again until
the roller sunblinds of the panorama roof
with power tilt/sliding panel close.XTo interrupt convenience closing:
release the & button.
Using KEYLESS-GO
The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
XTouch recessed sensor surface : on the
door handle until the side windows and thesliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
i Make sure you only touch recessed
sensor surface :.
XMake sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
XTouch recessed sensor surface : on the
door handle again until the roller sunblinds
of the panorama roof with power tilt/
sliding panel close.XTo interrupt convenience closing:
release recessed sensor surface : on the
door handle.
Resetting the side windows
You must reset each side window if a side
window can no longer be closed fully.
XClose all the doors.XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPull the corresponding switch on the door
control panel until the side window is
completely closed. ( Y page 83)XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch
on the door control panel until the side
window is completely closed ( Y page 83).XHold the switch for an additional second.XIf the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again.Side windows85Opening/closingZ

Problems with the side windows
Problem: a side window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.XRemove the objects.XClose the side window.
Problem: a side window cannot be closed
and you cannot see the cause.
GWARNING
Closing the side windows with increased force
or without the anti-entrapment feature could
lead to serious or even fatal injury. Make sure
that nobody can become trapped when
closing the side windows.
If a side window is obstructed during closing
and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature.GWARNING
Pulling and holding the switch to close the
door window immediately after it had been
blocked two times will cause the door window
to close without the anti-entrapment feature
for as long as you hold the switch.
Sliding sunroof
Important safety notes
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In the following section, the
term "sliding sunroof" refers to both types of
sliding sunroof.GWARNING
When opening or closing the sliding sunroof,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The sliding sunroof is equipped with
automatic operation and the anti-entrapment
feature. If the movement of the sliding sunroof
is blocked during the closing procedure, the
sliding sunroof will stop and open slightly.
The sliding sunroof operates differently when
the sliding sunroof switch is pressed and held.
See the "Problems with the sliding sunroof"
section for more details.
The opening/closing procedure of the sliding
sunroof can be immediately halted by
releasing the sliding sunroof switch or, if the
sliding sunroof switch was moved past the
resistance point and released, by moving the
sliding sunroof switch in any direction.
GWARNING
The sliding sunroof is made out of glass. In the
event of an accident, the glass may shatter.
This may result in an opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly,
as entire body parts or portions of them may
protrude from the passenger compartment.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
86Sliding sunroofOpening/closing

damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Operating the sliding sunroof
Opening and closing
i You can continue to operate the sliding
sunroof after switching off the engine or
removing the SmartKey from the ignition
lock. This function is available for up to five
minutes or until the driver's or front-
passenger door is opened.
Overhead control panel
:To raise;To open=To close/lowerXTurn the SmartKey to position 1 or 2 in the
ignition lock.XPress or pull the 3 switch in the
corresponding direction.
i If you press the 3 switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
When opening and raising the roof,
automatic operation is only available if the
sliding sunroof is in the closed position.
The sun protection cover automatically opens
along with the sliding sunroof. You can open
or close the sun protection cover manually
when the sliding sunroof is raised or closed.
Resetting
Reset the sliding sunroof if it does not move
smoothly.
XTurn the SmartKey to position 2 in the
ignition lock.XRaise the sliding sunroof fully at the rear
( Y page 87).XKeep the 3 switch pressed for another
second.XMake sure that the sliding sunroof can be
fully opened and closed again (Y page 87).XIf this is not the case, repeat the steps
above again.
! If the sliding sunroof still cannot be
opened or closed fully after resetting,
contact a qualified specialist workshop.
Operating the panorama roof with
power tilt/sliding panel
Opening and closing
Overhead control panel
:To raise;To open=To close/lowerSliding sunroof87Opening/closingZ

:To adjust the upper back support;To adjust the contour of the backrest in
the lumbar region=To adjust the lateral structure and support
of the seatXMake sure that the SmartKey is in position
2 in the ignition lock.
i
If, after a certain amount of time, the seat
no longer has the desired contour, repeat
the adjustment.
Switching the seat heating on/off
Switching on/off
GWARNING
Repeatedly setting the seat heating to level
3 may result in excessive seat temperatures.
The health of passengers that have limited
temperature sensitivity or a limited ability to
react to excessively high temperatures may
be affected or they may even suffer burn-like
injuries. Therefore, do not use seat heating
level 3 repeatedly.
The three red indicator lamps in the button
indicate the heating level you have selected.
i If the battery voltage is too low, the seat
heating may switch off.
Driver's and front-passenger seat
The system automatically switches down
from level 3 to level 2 after approximately
eight minutes.
The system automatically switches down
from level 2 to level 1 after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
XMake sure that the SmartKey is in position
1 or 2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired heating level is set.XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat heating
The seat heating has switched off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Switching the seat ventilation on/off
Switching on/off
The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
98SeatsSeats, steering wheel and mirrors

iIf the battery voltage is too low, the seat
ventilation may switch off.XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired ventilation level is set.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature ( Y page 84). The seat
ventilation of the driver's seat
automatically switches to the highest level.
XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat ventilation
The seat ventilation has switched off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Steering wheel
Important safety notes
GWARNING
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving, or
driving without the steering wheel adjustment
feature locked could cause the driver to lose
control of the vehicle.
The electrical steering wheel adjustment
feature can be operated at any time.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. A child's unsupervised access to a
vehicle could result in an accident and/or
serious personal injury.
Adjusting the steering wheel
manually
:Release lever;To adjust the steering wheel height=To adjust the steering wheel position
(fore-and-aft adjustment)XPush release lever : down completely.
The steering column is unlocked.XAdjust the steering wheel to the desired
position.XPush release lever : up completely.
The steering column is locked.XCheck if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction.Steering wheel99Seats, steering wheel and mirrorsZ

Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened. This occurs irrespective of the
position of the SmartKey in the ignition lock.
This makes it easier to exit the vehicle and
rescue the occupants.
The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY
feature is activated in the on-board computer.
Mirrors
Rear-view mirror
Rear-view mirror (manual anti-glare)
Xanti-glare mode: flick anti-glare
switch : forwards or back.
Exterior mirrors
Adjusting the exterior mirrors
GWARNING
Exercise care when using the passenger-side
exterior rear view mirror. The mirror surface
is convex (outwardly curved surface for a
wider field of view). Objects in mirror are
closer than they appear. Check your interior
rear view mirror and glance over your
shoulder before changing lanes.
The exterior mirrors are automatically heated
if the rear window defroster is switched on
and the outside temperature is low.XMake sure that the SmartKey is in position
1 or 2 in the ignition lock.XPress button : for the left-hand exterior
mirror or button ; for the right-hand
exterior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button = as long
as the indicator lamp is lit.XPress adjustment button = up, down, to
the right or to the left until the exterior
mirror is set to a position that provides you
with a good overview of traffic conditions.
Folding the exterior mirrors in or out
electrically
This function is only available in vehicles for
Canada.
Mirrors101Seats, steering wheel and mirrorsZ

observe surrounding traffic conditions and
could cause an accident.
! Do not operate the windshield wipers
when the windshield is dry, as this could
damage the wiper blades. Moreover, dust
that has collected on the windshield can
scratch the glass if wiping takes place when
the windshield is dry.
! If the windshield wipers leave smears on
the windshield after the vehicle has been
washed in an automatic car wash, wax or
other residues may be the reason for this.
Clean the windshield using washer fluid
after washing the vehicle in an automatic
car wash.
Combination switch
1$ Windshield wipers off2Ä Intermittent wipe, low 93Å
Intermittent wipe, high 104°
Continuous wipe, slow5¯ Continuous wipe, fastBí Single wipe/ î To wipe the
windshield using washer fluidXSwitch on the ignition.XTurn the combination switch to the
corresponding position.
! Intermittent wiping with rain sensor: due
to optical influences and the windshield
becoming dirty in dry weather conditions,
the windshield wipers may be activated
inadvertently. This could then damage the
windshield wiper blades or scratch the
windshield.
For this reason, you should always switch
off the windshield wipers in dry weather.
In the Ä or Å position, the appropriate
wiping frequency is set automatically
according to the intensity of the rain. In
the Å position, the rain sensor is more
sensitive than in the Ä position, causing
the windshield wipers to wipe more
frequently.
Switching the rear window wiper on/
off
Combination switch
:è Switch2ô To wipe with washer fluid3I To switch on intermittent wiping40 To switch off intermittent wiping5ô To wipe with washer fluidXTurn the SmartKey to position 1 or 2 in the
ignition lock.XTurn switch : on the combination switch
to the corresponding position.
When the rear window wiper is switched on,
the icon appears in the instrument cluster.9 Rain sensor set to low sensitivity.
10 Rain sensor set to high sensitivity.Windshield wipers117Lights and windshield wipersZ

Replacing the wiper blades
Important safety notesGWARNING
For safety reasons, switch off the windshield
wipers and remove the key from the ignition
lock before changing the wiper blades
(vehicles with KEYLESS-GO: make sure that
the on-board electronics are in state 0).
Otherwise, the wiper motor could be switched
on suddenly and cause injury.
! To avoid damaging the wiper blades,
make sure that you touch only the wiper
arm of the wiper.
! Never open the hood if a windshield wiper
arm has been folded away from the
windshield.
Never fold a windshield wiper arm without
a wiper blade back onto the windshield.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release
the windshield wiper arm without a wiper
blade and it falls onto the windshield, the
windshield may be damaged by the force of
the impact.
Mercedes-Benz recommends that you have
the wiper blades replaced by a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center.
Replacing the windshield wiper blades
Removing the wiper blades
XRemove the SmartKey from the ignition
lock or turn it to position 0 (KEYLESS-GO).XFold the wiper arm away from the
windshield until it engages.XSet the wiper blade at right angles to the
wiper arm.XRemove the wiper blade from the retaining
pin on the wiper arm in the direction of the
arrow.
Installing the wiper blades
XPush the new wiper blade onto the
retaining pin on the wiper arm in the
opposite direction to the arrow.
Make sure that the wiper blade slides fully
onto the retaining pin on the wiper arm.XTurn the wiper blade parallel to the wiper
arm.XFold the wiper arm back onto the
windshield.
Replacing the rear window wiper blade
Removing the wiper blade
XRemove the SmartKey from the ignition
lock.XFold wiper arm : away from the rear
window until it engages.XPosition wiper blade ; at a right angle to
wiper arm :.118Windshield wipersLights and windshield wipers

XHold wiper arm : and press wiper
blade ; in the direction of the arrow until
it releases.XRemove wiper blade ;.
Installing the wiper blade
XPlace new wiper blade ; onto wiper
arm :.XHold wiper arm : and press wiper
blade ; in the opposite direction to the
arrow until it engages.XMake sure that wiper blade ; is seated
correctly.XPosition wiper blade ; parallel to wiper
arm :.XFold wiper arm : back onto the rear
window.
Problems with the windshield wipers
The windshield wipers are obstructed
Leaves or snow, for example, may be
obstructing the windshield wiper movement.
The wiper motor has been deactivated.
XFor safety reasons, you should remove the
SmartKey from the ignition lock.
or
XSwitch off the engine using the Start/Stop
button and open the driver's door.XRemove the cause of the obstruction.XSwitch the windshield wipers back on.
The windshield wipers are inoperative
The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the
combination switch.XHave the windshield wipers checked at a
qualified specialist workshop.The spray nozzles are misaligned
The windshield washer fluid from the spray
nozzles no longer hits the center of the
windshield. The spray nozzles are misaligned.
XHave the spray nozzles adjusted at a
qualified specialist workshop.Windshield wipers119Lights and windshield wipersZ

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 24).
Overview of climate control systems
Important safety notes
GWARNING
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled replacement interval. A clogged
filter will reduce the air volume to the interior
and the windows could fog up, impairing
visibility and endangering you and others.
Have a blocked filter replaced at a Mercedes-
Benz Center as soon as possible.
GWARNING
Follow the recommended settings for heating
and cooling given on the following pages.
Otherwise, the windows could fog up,
impairing visibility and endangering you and
others.
The automatic climate control adjusts the
temperature and the humidity of the vehicle
interior and filters undesired substances from
the air.
The automatic climate control is only
operational when the engine is running. 11
Optimum operation is only achieved if you
drive with the side windows and sliding
sunroof/panorama roof with power tilt/
sliding panel closed.
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 84).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can filter out most
particles of dust and completely filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Service Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Service Booklet.
i It is possible that the residual heat
function may be activated automatically an
hour after the SmartKey is removed. The
vehicle is then ventilated for 30 minutes to
dry the air-conditioning system.11 Automatic climate control: the residual heat function can only be activated/deactivated when the ignition
is switched off.122Overview of climate control systemsClimate control