steering wheel MERCEDES-BENZ C-Class SEDAN 2012 W204 Service Manual

Problems with fuel and the fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the SmartKey to position 0(Y page 137) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.XUnlock the vehicle using the mechanical key ( Y page 73).XOpen the trunk lid.XManually unlock the fuel filler flap using the emergency release
( Y page 151).The fuel filler flap is unlocked, but the opening mechanism is
jammed.XConsult a qualified specialist workshop.Parking
Important safety notes
GWARNING
Do not park this vehicle in areas where
combustible materials can come into contact
with the hot exhaust system. Do not park the
vehicle on dry grassland or harvested grain
fields. Combustible materials, such as grass,
hay or leaves could be ignited by the hot
exhaust system and cause a vehicle fire.
Unintended vehicle movement can cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R keep your right foot on the brake pedal.
R engage the parking brake.
R shift the automatic transmission to park
position P.
R
slowly release the brake pedal.
R when parked on an incline, always turn the
front wheels towards the road curb.
R turn the SmartKey in the ignition lock to
position 0 and remove the SmartKey from
the ignition lock, or press the KEYLESS-GO
Start/Stop button.
R take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWARNING
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
Parking153Driving and parkingZ

To assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.
At the onset of winter, have your vehicle
winterproofed at a qualified specialist
workshop, e.g. at an authorized Mercedes-
Benz Center.
Observe the notes in the "Winter operation"
section ( Y page 312).
Driving with summer tires
Observe the notes in the "Winter operation"
section ( Y page 312).
Slippery road surfaces
GWARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
GWARNING
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use cruise
control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.
i
For more information on driving with
snow chains, see ( Y page 313).
GWARNING
Make sure that you do not endanger other
road users when you apply the brakes.
Driving systems
Cruise control
Important safety notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must select shift range
1 , 2 or 3 in good time. By doing so, you will
make use of the braking effect of the engine,
which relieves the load on the brake system
and prevents the brakes from overheating
and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
set any road speed above 20 mph
(30 km/h).
GWARNING
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
remain responsible for the vehicle's speed
and for safe brake operation.
Only use the cruise control if the road, traffic,
and weather conditions make it advisable to
travel at a constant speed.
R The use of the cruise control can be
dangerous on winding roads or in heavy
traffic because conditions do not allow safe
driving at a constant speed.
R The use of the cruise control can be
dangerous on slippery roads. Rapid
changes in tire traction can result in wheel
spin and loss of control.
R Deactivate the cruise control when driving
in fog.
The "Resume" function should only be
operated if the driver is fully aware of the
previously set speed and wishes to resume
this particular preset speed.
Driving systems159Driving and parkingZ

If you want DISTRONIC PLUS to assist you,
the radar sensor system must be activated
( Y page 208) and operational.
If there is no vehicle driving in front of you,
DISTRONIC PLUS functions like cruise
control at a speed range between 20 mph
(Canada: 30 km/h) and 120 mph
(Canada: 200 km/h). If a vehicle is driving in
front of you, it functions at a speed range
between 0 mph (0 km/h) and 120 mph
(Canada: 200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients.
As DISTRONIC PLUS transmits radar waves,
it can resemble the radar detectors of the
responsible authorities. You can refer to the
applicable section in the Operator's Manual if
there are any questions concerning this.
i USA only:
This device has been approved by the FCC
as a “Vehicular Radar System”. The radar
sensor is intended for use in an automotive
radar system only. Removal, tampering, or
altering of the device will void any
warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use
in any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.GWARNING
The DISTRONIC PLUS adaptive cruise control
is not a substitute for active driving
involvement. It does not react to pedestrians
or on stationary objects, nor does it recognize
or predict the curvature and lane layout or the
movement of preceding vehicles. The
DISTRONIC PLUS can only apply a maximum
of 40% of the vehicle's braking power.
The DISTRONIC PLUS may not detect narrow
vehicles possibly driving in front of you, such
as motorcycles and vehicles driving in an
offset formation.
It is the driver's responsibility at all times to
be attentive to the road, weather and traffic
conditions. Additionally, the driver must
provide the steering, braking and other driving
inputs necessary to remain in control of the
vehicle.
High-frequency sources such as toll stations,
speed measuring systems etc. can cause the
DISTRONIC PLUS system to temporarily
cease functioning.
GWARNING
The DISTRONIC PLUS cannot take road and
traffic conditions into account. Only use the
DISTRONIC PLUS if the road, weather and
traffic conditions make it advisable to travel
at a constant speed.
GWARNING
Use of the DISTRONIC PLUS can be
dangerous on slippery roads. Rapid changes
in tire traction can result in wheel spin and
loss of control.
The DISTRONIC PLUS does not function in
adverse sight and distance conditions. Do not
use the DISTRONIC PLUS during conditions of
fog, heavy rain, snow or sleet.
162Driving systemsDriving and parking

The calibration of the suspension depends
on:
R your driving style
R the road surface conditions
R your individual selection; see the following
description
If your vehicle is equipped with automatic
transmission, the dynamic handling package
with sports mode also includes steering
wheel paddle shifters ( Y page 145) with a
manual drive program ( Y page 147).
Example: position of dynamic handling package
with sports mode button
XStart the engine.
Sports tuning
The firmer setting of the suspension tuning in
sports mode ensures even better contact
with the road. Select this mode when
employing a sporty driving style, e.g. on
winding country roads.
Your selection remains stored until you
switch off the engine.
XPress button ;.
Indicator lamp : lights up. Sports
suspension tuning is selected. Depending
on the engine output, the accelerator pedal
is more responsive. On vehicles with
automatic transmission, drive program S is
selected.Comfort tuning
In Comfort mode, the driving characteristics
of your vehicle are more comfortable. Select
this mode if you prefer a more comfortable
driving style, but also when driving fast on
straight roads, e.g. highways.
XPress button ;.
Indicator lamp : goes out. Comfortable
suspension tuning is selected. On vehicles
with automatic transmission, drive
program E is selected.
HOLD function
General notes
The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
Activation conditions
You can activate the HOLD function if:
R the vehicle is stationary.
R the engine is running.
R the driver's door is closed or your seat belt
is fastened.
R the parking brake is not applied.
R the hood is closed.
R the transmission is in position D, R or N.
R DISTRONIC PLUS is deactivated.
172Driving systemsDriving and parking

iIf the engine has been switched off, it
cannot be started again until the HOLD
function has been deactivated.
If there is a malfunction in the system or
power supply while the HOLD function is
activated, the Brake immediately message
is shown in the multifunction display.
Immediately depress the brake firmly until
the warning message in the multifunction
display goes out.
You can also shift the transmission to position
P . This deactivates the HOLD function.
RACE START
Important safety notes
i RACE START is only available in AMG
vehicles.
RACE START enables optimal acceleration
from a standing start. The precondition for
this is a suitable high-grip road surface.
GWARNING
RACE START is only available when SPORT
handling mode is activated. SPORT handling
mode only stabilizes the vehicle to a limited
extent in the event of swerving or wheelspin.
RACE START should only be used on specially
designated roads. Always adapt your speed
and driving style to the prevailing road and
weather conditions.
Conditions for activation
RACE START can be activated when:
R the doors are closed.
R the engine is running and it has reached an
operating temperature of approximately
176 ‡ (80 †). This is the case when the
engine oil temperature in the multifunction
display stops flashing.
R SPORT handling mode is activated.
( Y page 62)
R the steering wheel is in the straight-ahead
position.
R the vehicle is stationary and the brake
pedal is depressed (left foot).
R the transmission is in position D.
Activating RACE STARTXDepress the brake pedal with your left foot,
and keep it depressed.XTurn the drive program selector clockwise
( Y page 144) until the RS lamp lights up.
The multifunction display shows the RACE
START Confirm: Paddle UP Cancel:
Paddle DOWN message.
i
If the conditions for activation are no
longer fulfilled, RACE START is canceled.
The multifunction display shows the RACE
START canceled message.
XTo cancel: pull the left steering wheel shift
paddle ( Y page 145).
or
XTo confirm: pull the right steering wheel
shift paddle ( Y page 145).
The multifunction display shows the RACE
START available Depress
accelerator message.
i
If you do not depress the accelerator
pedal fully within two seconds, RACE
START is canceled. The multifunction
display shows the RACE START not
possible See Operator's Manual
message.
XDepress the accelerator pedal fully.
The engine speed increases to
approximately 4000 rpm.
The multifunction display shows the RACE
START Release brake to start
message.
i If you do not release the brake pedal
within seven seconds, RACE START is
canceled. The multifunction display shows
the RACE START canceled message.
XTake your foot off the brake, but keep the
accelerator pedal depressed.
The vehicle pulls away at maximum
acceleration.174Driving systemsDriving and parking

cause an accident and injure yourself and
others.
Safety always remains your responsibility and
you must continue paying careful attention to
your immediate surroundings when parking
and maneuvering.GWARNING
Objects located above the height range of
Parking Guidance will not be detected when
the parking space is measured. These objects
are not taken into account when the parking
procedure is calculated, e.g. overhanging
loads, tail sections or loading ramps of goods
vehicles. Under some circumstances, Parking
Guidance might therefore issue steering
instructions too soon. This may lead to a
collision. For this reason, you should avoid
using Parking Guidance in such situations.
GWARNING
Make sure that no persons or animals are in
the maneuvering range. Otherwise, they
could be injured.
! Pay particular attention to low objects or
objects with flat surfaces, such as trailer
drawbars, posts, cross beams and curbs.
These types of objects cannot be detected
by Parking Guidance and may damage the
vehicle.
When PARKTRONIC is deactivated, Parking
Guidance is also unavailable.
Use Parking Guidance for parking spaces:
R that are parallel to the direction of travel
R that are on straight roads, not bends
R that are on the same level as the road, i.e.
not on the pavement, for example. Parking
Guidance may not detect flat curbs
Parking tips:
R on narrow roads, drive past the parking
space as close as possible.
R parking spaces that are littered, overgrown
or partially occupied by trailer drawbars
might be identified incorrectly or not at all.
R snowfall or heavy rain may lead to a parking
space being measured inaccurately.
R pay attention to the PARKTRONIC
( Y page 177) warning messages during the
parking procedure.
R when transporting a load which protrudes
from your vehicle, you must not use Parking
Guidance.
R never use Parking Guidance with snow
chains or an emergency spare wheel
mounted.
R make sure that the tire pressures are
always correct. This has a direct effect on
the steering instructions.
R the way your vehicle is positioned in the
parking space after parking is dependent
on various factors. These include the
position and shape of the vehicles parked
in front and behind it and the conditions of
the location. In some cases, Parking
Guidance may guide you too far or not far
enough into a parking space. In some
cases, it may also lead you across or onto
the curb. If necessary, cancel the parking
procedure with Parking Guidance.
! If unavoidable, you should drive over
obstacles such as curbs slowly and not at
a sharp angle. Otherwise, you may damage
the wheels or tires.
Detecting a parking space:Detected parking space on the left;Parking symbol=Detected parking space on the right
Parking Guidance is automatically activated
when you drive forwards. The system is
operational at speeds of up to approximately
22 mph (35 km/h). While in operation, the
Driving systems179Driving and parkingZ

system independently locates and measures
parking spaces on both sides of the vehicle.
When driving at speeds below 19 mph
( 30 km/h), you will see parking symbol ; as
a status indicator in the instrument cluster.
When a parking space has been detected, an
arrow towards the right = or the left : also
appears. Parking Guidance only displays
parking spaces on the front-passenger side
as standard. Parking spaces on the driver's
side are displayed as soon as the turn signal
on the driver's side is activated. To park on
the driver's side, you must leave the driver's
side turn signal switched on until you have
engaged reverse gear.
Parking Guidance will only detect parking
spaces:
R that are parallel to the direction of travel
R that are at least 5 ft (1.5 m) wide
R that are at least 4.3 ft (1.3 m) longer than
your vehicle
A parking space is displayed while you are
driving past it, and until you are
approximately 50 ft (15 m) away from it.
ParkingGWARNING
The Parking Guidance is only an aid and may
not detect all obstacles. The Parking
Guidance does not relieve you of the
responsibility to pay attention. You are always
responsible for safety and must continue to
pay attention to your immediate surroundings
when parking and maneuvering. Otherwise,
you could endanger yourself and others.
XStop the vehicle when the parking space
symbol shows the desired parking space in
the instrument cluster.XShift the transmission to position R.
The following message appears in the
multifunction display: Check vehicle
surroundings Confirm with OK .XPress the a button on the multifunction
steering wheel to confirm.
The multifunction display switches to
Parking Guidance.
Depending on your distance from the
parking space, the Please drive
backwards message appears in the
multifunction display.XIf necessary, reverse towards the parking
space. This is indicated by an arrow
pointing backwards.
Continue backing up until you hear a tone.
Stop – the parking position has been
reached. The arrow is white.
The Please steer to the right or
Please steer to the left message
appears in the multifunction display.XWhile the vehicle is stationary, turn the
steering wheel in the specified direction
until the arrow is white and a warning tone
sounds.XTo reverse into the parking space:
maintain the steering wheel angle and
reverse carefully.180Driving systemsDriving and parking

XStop as soon as you hear a warning tone,
The vehicle has reached the position in
which you need to countersteer.
The Please steer to the left or
Please steer to the right message
appears in the multifunction display.XCountersteering: while the vehicle is
stationary, turn the steering wheel in the
specified direction until the arrow is white
and a warning tone sounds.XTo reverse into the parking space:
maintain the steering wheel angle and
reverse carefully.XStop as soon as you hear a warning tone,
at the latest when PARKTRONIC sounds the
continuous warning tone.
The Parking Guidance finished
message appears in the multifunction
display and a warning tone sounds. You
may be asked to steer in a different
direction and then change gear. In this
case, further displays in the multifunction
display will direct you to the final position.XManeuver if necessary.XAlways observe the warning messages
displayed by PARKTRONIC ( Y page 177).
Canceling Parking Guidance
XPress the PARKTRONIC button on the
center console ( Y page 177).
Parking Guidance is canceled immediately
and PARKTRONIC is deactivated.
Parking Guidance is canceled automatically if
it is no longer possible to guide you into the
parking space, or if a malfunction occurs.
The parking space symbol goes out and a
warning tone sounds. The Parking
Guidance Canceled message appears in the
multifunction display.
Rear view camera
Important safety notes
The rear view camera is an optical parking aid.
It shows the area behind your vehicle in the
COMAND display.
GWARNING
Make sure that no persons or animals are in
the maneuvering range. Otherwise, they
could be injured.
The rear view camera is located in the handle
strip of the trunk lid.
:Rear view camera
View through the camera
The area behind the vehicle is displayed in a
mirror-inverted manner, as in the rear-view
mirror.
GWARNING
The rear view camera is only an aid and may
display obstacles
R from a distorted perspective
R inaccurately
R may not display obstacles at all
The rear view camera does not relieve you of
the responsibility to be cautious. Take care
and pay careful attention. The rear view
camera may not show objects which are
R very close to the rear bumper
R under the rear bumper
R above the trunk handle
Driving systems181Driving and parkingZ

the miles display unit is selected, the
assistance range begins at 40 mph.GWARNING
Lane Keeping Assist does not keep your
vehicle in its lane. It is only an aid and may
detect the lane markings on the road
incorrectly or not at all.
The system may be impaired or may not
function if:
R there is poor visibility, e.g. due to
insufficient illumination of the road, or due
to snow, rain, fog or spray.
R there is glare, e.g. from oncoming traffic,
the sun, or reflection from other vehicles.
R the windshield is dirty, fogged up or
covered, for instance by a sticker, in the
vicinity of the camera.
R several or no lane markings for a single lane
are present.
R the lane markings are worn away, dark or
covered up, e.g. by dirt or snow.
R the distance to the vehicle in front is too
small and the lane markings thus cannot be
detected.
R the lane markings on the road are unclear,
e.g. near roadworks.
R the lane markings change quickly, e.g.
lanes branch off, cross one another or
merge.
R the road is narrow and winding.
Lane Keeping Assist cannot detect road and
traffic conditions. It is not a substitute for
attentive driving. You are responsible for the
vehicle's speed, braking in good time, and
steering correctly. Always adapt your driving
style to suit the prevailing road and weather
conditions. Always pay attention to traffic
conditions and your surroundings. Otherwise,
you may fail to recognize dangers in time,
cause an accident and injure yourself and
others.
A warning can be given when a front wheel
passes over a lane marking. It will warn you
by means of intermittent vibration in the
steering wheel for up to 1.5 seconds.
In order that you are warned only when
necessary and in good time if you cross the
lane marking, the system recognizes certain
conditions and warns you accordingly.
The warning vibration occurs earlier if:
R you approach the outer lane marking on a
bend.
R the road has very wide lanes, e.g. a
freeway.
R the system recognizes solid lane markings.
The warning vibration occurs later if:
R the road has narrow lanes.
R you cut the corner on a bend.
No warning vibration occurs if:
R you clearly and actively steer, brake or
accelerate.
R you cut the corner on a sharp bend.
R a driving safety system intervenes, e.g.
ABS, BAS or ESP ®
.
R you switch on the turn signals. In this event,
the warnings are suppressed for a certain
period of time.
Switching on Lane Keeping AssistXActivate Lane Keeping Assist using the on-
board computer ( Y page 205).
Symbol : appears in the multifunction
display.
If your speed exceeds 40 mph (60 km/h)
and lane markings are detected,
symbol : is shown in green. Lane Keeping
Assist is ready for use.186Driving systemsDriving and parking

Active Lane Keeping Assist
Important safety notes
Active Lane Keeping Assist monitors the area
in front of your vehicle by means of a camera
at the top of the windshield. Active Lane
Keeping Assist detects lane markings on the
road and warns you before you leave your
lane unintentionally. If you do not react to the
warning, a lane-correcting application of the
brakes can bring the vehicle back into the
original lane.
:Active Lane Keeping Assist camera
If you have selected the Display Unit
Speed-/Odometer (Y page 206) function in
the on-board computer and select km as the
unit of measurement, Active Lane Keeping
Assist is active from speeds of 60 km/h. If
the miles display unit is selected, the
assistance range begins at 40 mph.
GWARNING
Active Lane Keeping Assist does not keep
your vehicle in its lane. It is only an aid and
may detect the lane markings on the road
incorrectly or not at all.
The system may be impaired or may not
function if:
R several or no lane markings for a single lane
are present.
R there is poor visibility, e.g. due to
insufficient illumination of the road, or due
to snow, rain, fog or spray.
R there is glare, e.g. from oncoming traffic,
the sun, or reflection from other vehicles.
R the windshield is dirty, fogged up or
covered, for instance by a sticker, in the
vicinity of the camera.
R the lane markings are worn away, dark or
covered up, e.g. by dirt or snow.
R the distance to the vehicle in front is too
small and the lane markings thus cannot be
detected.
R the lane markings on the road are unclear,
e.g. near roadworks.
R the lane markings change quickly, e.g.
lanes branch off, cross one another or
merge.
R the road is narrow and winding.
Active Lane Keeping Assist cannot detect
road and traffic conditions. It is not a
substitute for attentive driving. You are
responsible for the vehicle's speed, braking in
good time, and steering correctly. Always
adapt your driving style to suit the prevailing
road and weather conditions. Always pay
attention to traffic conditions and your
surroundings. Otherwise, you may fail to
recognize dangers in time, cause an accident
and injure yourself and others.
Warning vibration in the steering wheel
A warning can be given when a front wheel
passes over a lane marking. You will be
warned by means of intermittent vibration in
the steering wheel for up to 1.5 seconds.
In order that you are warned only when
necessary and in good time if you cross the
lane marking, the system recognizes certain
conditions and warns you accordingly.
The warning vibration occurs earlier if:
R you approach the outer lane marking on a
bend.
R the road has very wide lanes, e.g. a
freeway.
R the system recognizes solid lane markings.
The warning vibration occurs later if:
R the road has narrow lanes.
R you cut the corner on a bend.190Driving systemsDriving and parking