MERCEDES-BENZ C-Class SEDAN 2012 W204 Manual Online

vehicle are turning at a speed of more than
9 mph (15 km/h).
You could therefore be locked out when:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a
dynamometer.XTo deactivate: press and hold button :
for about five seconds until a tone sounds.XTo activate: press and hold button ; for
about five seconds until a tone sounds.
i If you press one of the two buttons and
do not hear a tone, the relevant setting has
already been selected.
You can also switch the automatic locking
function on and off using the on-board
computer ( Y page 208).
Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y page 67).
XTake the mechanical key out of the
SmartKey ( Y page 73).XInsert the mechanical key into the lock of
the driver's door as far as it will go.XTurn the mechanical key counterclockwise
to position 1.
The door is unlocked.XTurn the mechanical key back and remove
it.XInsert the mechanical key into the
SmartKey.
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
XOpen the driver's door.XClose the front-passenger door, the rear
doors and the trunk lid.XPress the locking button ( Y page 78).XCheck whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary.XClose the driver's door.XTake the mechanical key out of the
SmartKey ( Y page 73).XInsert the mechanical key into the lock of
the driver's door as far as it will go.Doors79Opening/closingZ

XTurn the mechanical key clockwise as far
as it will go to position 1.XTurn the mechanical key back and remove
it.XMake sure that the doors and the trunk lid
are locked.XInsert the mechanical key into the
SmartKey.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Trunk
Important safety notes
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.GWARNING
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
GWARNING
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
To open the trunk lid completely, a minimum
clearance of 5.90 ft (1.80 m) above the
ground is necessary.
The trunk lid can be:
R opened and closed manually from outside
R opened automatically from outside
R opened automatically from inside
R locked separately
80TrunkOpening/closing

Runlocked with the mechanical key
R opened with the emergency release button
Opening and closing manually
Opening
XPress the % button on the SmartKey.XPull handle :.XRaise the trunk lid.
Closing
GWARNING
To prevent possible personal injury, always
keep hands and fingers away from the trunk
opening when closing the trunk lid. Be
especially careful when small children are
around.
XPull the trunk lid down using recess :.XIf necessary, lock the vehicle with
the & button on the SmartKey(Y page 70) or with KEYLESS-GO
( Y page 71).
i
If a KEYLESS-GO key is detected in the
trunk, the trunk lid cannot be locked and
then opens again.
Opening automatically from outside
Important safety notes
GWARNING
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
To open the trunk lid completely, a minimum
clearance of 5.90 ft (1.80 m) above the
ground is necessary.
Opening
You can open the trunk lid automatically
using the SmartKey or the handle in the trunk
lid.
XPress and hold the F button on the
SmartKey until the trunk lid opens.
or
XWhen the trunk is unlocked, pull the trunk
lid handle and let it go again immediately.
Closing
Opening automatically from the
inside
GWARNING
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
Trunk81Opening/closingZ

gases may enter the vehicle interior resulting
in unconsciousness and death.
You can open the trunk lid from the driver's
seat when the vehicle is stationary and
unlocked.XTo open: press the upper section of remote
operating switch for trunk lid : until the
trunk lid opens.
Locking the trunk separately
You can lock the trunk separately. If you then
unlock the vehicle centrally, the trunk
remains locked and cannot be opened.
XClose the trunk lid.XTake the mechanical key out of the
SmartKey ( Y page 73).XInsert the mechanical key into the trunk lid
lock as far as the stop.XTurn the mechanical key clockwise from
position 1 to position 2.XRemove the mechanical key.XInsert the mechanical key into the
SmartKey.
Unlocking the trunk (mechanical key)
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
If the trunk cannot be unlocked with the
SmartKey or KEYLESS-GO, use the
mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered ( Y page 67).
XTake the mechanical key out of the
SmartKey ( Y page 73).XInsert the mechanical key into the trunk lid
lock as far as the stop.XTurn the mechanical key counter-clockwise
from position 1 as far as it will go to
position 2.
The trunk is unlocked.XTurn the mechanical key back to position
1 and remove it.XInsert the mechanical key into the
SmartKey.
Trunk emergency release
You can open the trunk lid from inside the
vehicle with the emergency release button.
82TrunkOpening/closing

XBriefly press emergency release
button :.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving.
Trunk lid emergency release light:
R emergency release button : flashes for
30 minutes after the trunk lid is opened.
R emergency release button : flashes for
60 minutes after the trunk lid is closed.
The trunk lid emergency release does not
open the trunk lid if the battery is
disconnected or discharged.
Side windows
Important safety notes
GWARNING
When opening or closing the door windows,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The door windows are equipped with
automatic operation and the anti-entrapment
feature. If in automatic mode a door window
encounters an obstruction that blocks its
path, the anti-entrapment feature will stop the
door window and open it slightly.
The door windows operate differently when
the switch is pulled. See the "Problems with
door windows" section for details.
The closing of the door windows can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
If a door window encounters an obstruction
that blocks its path in a circumstance where
you are closing the windows by pressing and
holding the & button on the SmartKey or
by pressing and holding the lock button
(vehicles with KEYLESS-GO) on an outside
door handle, the anti-entrapment feature will
not operate.
Activate the override switch when children
are riding in the back seats of the vehicle. The
children may otherwise injure themselves,
e.g. by becoming trapped in the door window
opening.GWARNING
Do not keep any part of your body up against
the window pane when opening a window. The
downward motion of the pane may pull that
part of your body down between the window
pane and the door frame and trap it there. If
there is a risk of entrapment, release the
switch and pull it to close the window.
Opening and closing the side
windows
:Front left;Front right=Rear right?Rear leftSide windows83Opening/closingZ

The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take
precedence.
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated ( Y page 57).XTurn the SmartKey to position 1 or 2 in the
ignition lock.XTo open: press the corresponding switch.XTo close: pull the corresponding switch.
i
If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
i You can continue to operate the side
windows after you switch off the engine or
remove the SmartKey. This function is
available for up to five minutes or until the
driver's or front-passenger door is opened.
Convenience opening feature
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the sliding sunroof or the panorama
roof with power tilt/sliding panel and the
roller sunblinds
i The convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the driver's
door handle.
XPoint the tip of the SmartKey at the driver's
door handle.XPress and hold the % button until the
side windows and the sliding sunroof or thepanorama roof with power tilt/sliding
panel are in the desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
XPress and hold the % button again until
the panorama roof with power tilt/sliding
panel is in the desired position.XTo interrupt convenience opening:
release the % button.
Convenience closing
General notes
When you lock the vehicle, you can
simultaneously:
R close the side windows
R close the sliding sunroof or the panorama
roof with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblinds.
GWARNING
When closing the door windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel, make sure that there is no
danger of anyone being harmed by the closing
procedure.
If potential danger exists, proceed as follows:
R Release the & button to stop the closing
procedure. To open, press and hold the
% button. To continue the closing
procedure after making sure that there is
no danger of anyone being harmed by the
closing procedure, press and hold the
& button.
Vehicles with KEYLESS-GO:
R Release the sensor surface on the outside
door handle to stop the closing procedure.
R Immediately pull on the same outside door
handle and hold firmly. The door windows
and the sliding sunroof or panorama roof
84Side windowsOpening/closing

with power tilt/sliding panel will open for
as long as the door handle is held but the
door is not opened.
Using the SmartKey
i The SmartKey must be close to the
driver's door handle.
XPoint the tip of the SmartKey at the driver's
door handle.XPress and hold the & button until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are fully closed.XMake sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
XPress and hold the & button again until
the roller sunblinds of the panorama roof
with power tilt/sliding panel close.XTo interrupt convenience closing:
release the & button.
Using KEYLESS-GO
The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
XTouch recessed sensor surface : on the
door handle until the side windows and thesliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
i Make sure you only touch recessed
sensor surface :.
XMake sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
XTouch recessed sensor surface : on the
door handle again until the roller sunblinds
of the panorama roof with power tilt/
sliding panel close.XTo interrupt convenience closing:
release recessed sensor surface : on the
door handle.
Resetting the side windows
You must reset each side window if a side
window can no longer be closed fully.
XClose all the doors.XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPull the corresponding switch on the door
control panel until the side window is
completely closed. ( Y page 83)XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch
on the door control panel until the side
window is completely closed ( Y page 83).XHold the switch for an additional second.XIf the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again.Side windows85Opening/closingZ

Problems with the side windows
Problem: a side window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.XRemove the objects.XClose the side window.
Problem: a side window cannot be closed
and you cannot see the cause.
GWARNING
Closing the side windows with increased force
or without the anti-entrapment feature could
lead to serious or even fatal injury. Make sure
that nobody can become trapped when
closing the side windows.
If a side window is obstructed during closing
and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
XImmediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature.GWARNING
Pulling and holding the switch to close the
door window immediately after it had been
blocked two times will cause the door window
to close without the anti-entrapment feature
for as long as you hold the switch.
Sliding sunroof
Important safety notes
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In the following section, the
term "sliding sunroof" refers to both types of
sliding sunroof.GWARNING
When opening or closing the sliding sunroof,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The sliding sunroof is equipped with
automatic operation and the anti-entrapment
feature. If the movement of the sliding sunroof
is blocked during the closing procedure, the
sliding sunroof will stop and open slightly.
The sliding sunroof operates differently when
the sliding sunroof switch is pressed and held.
See the "Problems with the sliding sunroof"
section for more details.
The opening/closing procedure of the sliding
sunroof can be immediately halted by
releasing the sliding sunroof switch or, if the
sliding sunroof switch was moved past the
resistance point and released, by moving the
sliding sunroof switch in any direction.
GWARNING
The sliding sunroof is made out of glass. In the
event of an accident, the glass may shatter.
This may result in an opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly,
as entire body parts or portions of them may
protrude from the passenger compartment.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
86Sliding sunroofOpening/closing

damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Operating the sliding sunroof
Opening and closing
i You can continue to operate the sliding
sunroof after switching off the engine or
removing the SmartKey from the ignition
lock. This function is available for up to five
minutes or until the driver's or front-
passenger door is opened.
Overhead control panel
:To raise;To open=To close/lowerXTurn the SmartKey to position 1 or 2 in the
ignition lock.XPress or pull the 3 switch in the
corresponding direction.
i If you press the 3 switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
When opening and raising the roof,
automatic operation is only available if the
sliding sunroof is in the closed position.
The sun protection cover automatically opens
along with the sliding sunroof. You can open
or close the sun protection cover manually
when the sliding sunroof is raised or closed.
Resetting
Reset the sliding sunroof if it does not move
smoothly.
XTurn the SmartKey to position 2 in the
ignition lock.XRaise the sliding sunroof fully at the rear
( Y page 87).XKeep the 3 switch pressed for another
second.XMake sure that the sliding sunroof can be
fully opened and closed again (Y page 87).XIf this is not the case, repeat the steps
above again.
! If the sliding sunroof still cannot be
opened or closed fully after resetting,
contact a qualified specialist workshop.
Operating the panorama roof with
power tilt/sliding panel
Opening and closing
Overhead control panel
:To raise;To open=To close/lowerSliding sunroof87Opening/closingZ

The panorama roof with power tilt/sliding
panel can only be operated when the roller
sunblind is open.XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPush or pull the 3 switch in the
corresponding direction.
i If you press the 3 switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
When raising the roof, automatic operation
is only available if the panorama roof with
power tilt/sliding panel is in the closed
position.
Operating the sunblinds for the
panorama roof with power tilt/sliding
panel
General notes
The roller sunblinds shield the vehicle interior
from sunlight. The two roller sunblinds can
only be opened and closed together when the
panorama roof with power tilt/sliding panel
is closed.
GWARNING
When opening or closing the roller sunblinds,
make sure that no one can be injured.
The roller sunblinds have automatic operation
and an anti-entrapment feature. If the roller
sunblinds are blocked during the closing
procedure, the anti-entrapment feature stops
the roller sunblinds and they open again
slightly.
The opening and closing of the roller
sunblinds can be terminated immediately by
releasing the button. In automatic operation,
press the button briefly in any direction to
stop the roller sunblinds.
Opening and closing
Overhead control panel
:To open;To open=To closeXTurn the SmartKey to position 1 or 2 in the
ignition lock.XPress or pull the 3 switch in the
corresponding direction.
i If you press the 3 switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
Resetting the panorama roof with
power tilt/sliding panel and the roller
sunblinds
Reset the panorama roof with power tilt/
sliding panel and the roller sunblinds if the
panorama roof with power tilt/sliding panel
or the roller sunblinds do not move smoothly.
XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPress the 3 switch to the point of
resistance in the direction of arrow ; and
hold it until the panorama roof with power
tilt/sliding panel has opened about 4 in
(10 cm).XPull the 3 switch repeatedly to the point
of resistance in the direction of arrow =88Sliding sunroofOpening/closing