ESP inoperative MERCEDES-BENZ C-Class SEDAN 2012 W204 Owner's Manual

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 24).
Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 29).
GWARNING
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWARNING
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
Rmalfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWARNING
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Coolant temperature display
GWARNING
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
The coolant temperature gauge is in the
instrument cluster on the left-hand side.
Under normal operating conditions and with
the specified coolant level, the coolant
temperature may rise to 248 ‡ (120 †).
194Displays and operationOn-board computer and displays

Display messagesPossible causes/consequences and M Solutions!÷
Inoperative See
Operator's ManualGRisk of accident
ABS, ESP ®
, BAS, the HOLD function and hill start assist are
unavailable due to a malfunction.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
The $ (USA only)/ J (Canada only), ÷, å
and ! warning lamps in the instrument cluster also light up.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
XDrive on carefully.XVisit a qualified specialist workshop immediately.÷
Currently
Unavailable See
Operator's ManualGRisk of accident
ESP ®
, BAS, the HOLD function and hill start assist are temporarily
unavailable.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
In addition, the ÷ and å warning lamps light up in the
instrument cluster.
The self-diagnosis function might not be complete, for example.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above.
XCarefully drive a suitable distance making slight steering
movements at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XDrive on carefully.XVisit a qualified specialist workshop.Display messages215On-board computer and displaysZ

Display messagesPossible causes/consequences and M Solutions÷
Inoperative See
Operator's ManualGRisk of accident
ESP ®
, BAS, the HOLD function and hill start assist are unavailable
due to a malfunction.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
In addition, the ÷ and å warning lamps light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above.
XDrive on carefully.XVisit a qualified specialist workshop.T !
÷
Inoperative See
Operator's ManualGRisk of accident
EBD (electronic brake force distribution), ABS, ESP ®
, BAS, the
HOLD function and hill start assist are unavailable due to a
malfunction.
BAS PLUS and PRE-SAFE ®
Brake may also have failed.
In addition, the ÷, å and ! warning lamps light up in
the instrument cluster and a warning tone sounds.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.XVisit a qualified specialist workshop immediately.#
Check Brake Pad
WearThe brake pads/linings have reached their wear limit.XVisit a qualified specialist workshop.$ (USA
only) J (Canada
only)
Release Parking
BrakeYou are driving with the parking brake applied. A warning tone also
sounds.XRelease the parking brake.216Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M SolutionsG
Tele Aid
InoperativeUSA only: one or more of the main functions in the mbrace system
are malfunctioning.
Canada only: one or more of the main functions of the TELEAID
system are malfunctioning.XUSA only: have the mbrace system checked at a qualified
specialist workshop.XCanada only: have the TELEAID system checked at a qualified
specialist workshop.PRE-SAFE
Function Currently
Limited See Oper.
ManualGRisk of accident
PRE-SAFE ®
Brake is temporarily inoperative if:
R the DISTRONIC PLUS cover in the radiator grill is dirty.
R the sensors in the bumpers are dirty.
R its function is impaired due to heavy rain or snow.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R you switch off ESP ®
(AMG vehicles only).
R the system is outside the operating temperature range.
R the on-board voltage is too low.
PRE-SAFE ®
Brake is operational again and the display message
disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R you switch ESP ®
on again (AMG vehicles only).
R the system is within the operating temperature range.
If the display message continues to be displayed:
XClean the DISTRONIC PLUS cover in the radiator grill
( Y page 287).XClean the bumpers ( Y page 287).XRestart the engine.XWait until the battery is sufficiently charged.PRE-SAFE
Functions Limited
See Operator's
ManualGRisk of accident
PRE-SAFE ®
Brake is defective. BAS PLUS or the distance warning
signal may also have failed.
XVisit a qualified specialist workshop.218Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M Solutionsb
Check Front Left
Parking
Lamp or Check Front
Right Parking LampThe front left or front right parking or standing lamp is defective.XCheck whether you are permitted to change the bulb yourself
( Y page 113).
or
XVisit a qualified specialist workshop.b
Backup LightThe backup lamp is defective.XCheck whether you are permitted to change the bulb yourself
( Y page 113).
or
XVisit a qualified specialist workshop.b
Check Front Left
Sidemarker
Lamp or Check Front
Right Sidemarker
LampThe left or right front side marker lamp is defective.XCheck whether you are permitted to change the bulb yourself
( Y page 113).
or
XVisit a qualified specialist workshop.b
Check Rear Left
Sidemarker
Lamp or Check Rear
Right Sidemarker
LampThe rear left or right side marker lamp is defective.XCheck whether you are permitted to change the bulb yourself
( Y page 113).
or
XVisit a qualified specialist workshop.b
Check Left Daytime
Running
Light or Check
Right Daytime
Running LightThe left or right-hand daytime running lamp is defective.XCheck whether you are permitted to change the bulb yourself
( Y page 113).
or
XVisit a qualified specialist workshop.b
Active Headlamps
InoperativeThe active light function is defective.XVisit a qualified specialist workshop.b
Malfunction See
Operator's ManualThe exterior lighting is defective.XVisit a qualified specialist workshop.224Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M Solutionsb
AUTO Lamp Function
InoperativeThe light sensor is defective.XVisit a qualified specialist workshop.b
Switch Off LightsThe lights are still switched on when you leave the vehicle. A
warning tone also sounds.XTurn the light switch to c or à .Adaptive Highbeam
Assist InoperativeAdaptive Highbeam Assist is faulty.XVisit a qualified specialist workshop.Adaptive Highbeam
Assist Currently
Unavailable See
Operator's ManualAdaptive Highbeam Assist is deactivated and temporarily
inoperative. Possible causes are:
R the windshield in the camera's field of vision is dirty.
R visibility is impaired due to heavy rain, snow or fog.XClean the windshield.
If the system detects that the camera is fully functional again, the
Adaptive Highbeam Assist Now Available display message
is shown.
Adaptive Highbeam Assist is operational again.
Engine
Display messagesPossible causes/consequences and M Solutions+
Check Coolant
Level See
Operator's ManualThe coolant level is too low.XAdd coolant, observing the warning notes when doing so
( Y page 280).XIf coolant needs to be added more often than usual, have the
engine coolant system checked at a qualified specialist
workshop.GWARNING
Do not spill antifreeze on hot engine parts. Antifreeze contains ethylene glycol which may burn
if it comes into contact with hot engine parts. You could be seriously burned.
! The coolant level is too low. Avoid making long journeys with too little coolant in the cooling
system. The engine will otherwise be damaged.
The display messages and the corresponding symbol that indicate that the coolant level is
too low must not be ignored.
Display messages225On-board computer and displaysZ

Display messagesPossible causes/consequences and M Solutions8
Fuel Level LowThe fuel level has dropped into the reserve range.XRefuel at the nearest gas station.CThere is only a very small amount of fuel in the fuel tank.XRefuel at the nearest gas station without fail.8
Gas Cap LooseThe fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.XCheck that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
XClose the fuel filler cap.
If the fuel filler cap is correctly closed:
XVisit a qualified specialist workshop.
Driving systems
Display messagesPossible causes/consequences and M SolutionsÀ
Attention Assist:
Pause!Based on specific criteria, ATTENTION ASSIST has determined that
the driver is tired or paying less attention. A warning tone also
sounds.XIf necessary, take a break.
During long journeys, take regular breaks in good time so you get
enough rest.
À
Attention Assist
InoperativeATTENTION ASSIST has failed.XVisit a qualified specialist workshop.HOLD
OffThe HOLD function is deactivated. The vehicle is skidding.
A warning tone also sounds.XReactivate the HOLD function later ( Y page 172).The HOLD function is deactivated. When the brake pedal is firmly
depressed, an activation condition is not fulfilled.
A warning tone also sounds.XCheck the activation conditions for the HOLD function
( Y page 172).228Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M SolutionsRadar Sensors
Deactivated See
Operator's ManualThe radar sensor system is deactivated.XSwitch on the radar sensor system ( Y page 208).Lane Keeping
Assist Currently
Unavailable. See
Operator's Manual
or Lane Keeping
Assist Currently
Unavailable. See
Operator's ManualLane Keeping Assist or Active Lane Keeping Assist is deactivated
and temporarily inoperative if:
R the windshield is dirty in the camera's field of vision.
R visibility is impaired due to heavy rain, snow or fog.
R there are no lane markings for a longer period.
R the lane markings are worn, dark or covered, for example by dirt
or snow.
Lane Keeping Assist or Active Lane Keeping Assist is operational
again and the display message disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system recognizes that the camera is fully operational again.
If the display message continues to be displayed:XClean the windshield.Lane Keeping
Assist Inoperative
or Active Lane
Keeping Assist
InoperativeLane Keeping Assist or Active Lane Keeping Assist is defective.XVisit a qualified specialist workshop.Display messages229On-board computer and displaysZ

Display messagesPossible causes/consequences and M SolutionsBlind Spot Assist
Currently
Unavailable See
Operator's Manual
or Active Blind
Spot Assist
Currently
Unavailable See
Operator's ManualBlind Spot Assist or Active Blind Spot Assist is temporarily
inoperative if:
R the sensors are dirty.
R its function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
The yellow 9 indicator lamps also light up in the exterior
mirrors.
Blind Spot Assist or Active Blind Spot Assist is operational again
and the display message disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the radar sensor system is back within the operating
temperature range.
If the display message continues to be displayed:XClean the sensors ( Y page 287).XRestart the engine.Blind Spot Assist
Inoperative or
Active Blind Spot
Assist InoperativeBlind Spot Assist or Active Blind Spot Assist is defective.
The yellow 9 indicator lamps also light up in the exterior
mirrors.XVisit a qualified specialist workshop.Parking Guidance
InoperativeParking Guidance is malfunctioning ( Y page 178).XRestart the engine.
If the display message continues to be displayed:
XVisit a qualified specialist workshop.230Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M SolutionsDISTRONIC PLUS
Currently
Unavailable See
Operator's ManualDISTRONIC PLUS is deactivated and is temporarily inoperative if:
R the DISTRONIC PLUS cover in the radiator grill is dirty.
R its function is impaired due to heavy rain or snow.
R the sensors in the bumpers are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
A warning tone also sounds.
DISTRONIC PLUS is operational again and the display message
disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the system is within the operating temperature range.
If the display message continues to be displayed:XClean the DISTRONIC PLUS cover in the radiator grill
( Y page 287).XClean the bumpers ( Y page 287).XRestart the engine.DISTRONIC PLUS
InoperativeDISTRONIC PLUS is defective. BAS PLUS (Brake Assist PLUS) and
PRE-SAFE ®
Brake may be inoperative as well.
A warning tone also sounds.XVisit a qualified specialist workshop.DISTRONIC PLUS
OverrideYou have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.XTake your foot off the accelerator pedal.DISTRONIC PLUS
--- mphAn activation condition for DISTRONIC PLUS is not fulfilled.XCheck the activation conditions for DISTRONIC PLUS
( Y page 161).232Display messagesOn-board computer and displays