Pre safe MERCEDES-BENZ C-Class SEDAN 2012 W204 Owner's Manual

Symbols
Registered trademarks:
R BabySmart™ is a registered trademark of
the Siemens Automotive Corp.
R Bluetooth ®
is a registered trademark of the
Bluetooth SIG Inc.
R DTS is a registered trademark of DTS, Inc.
R Dolby and MLP are registered trademarks
of Dolby Laboratories.
R ESP ®
and PRE-SAFE ®
are registered
trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of
Prince, a Johnson Controls Company.
R iPod ®
and iTunes ®
are registered
trademarks of Apple Inc., registered in the
USA and in other countries.
R Logic 7 ®
is a registered trademark of
Harman International Industries,
Incorporated.
R Microsoft ®
is a registered trademark of the
Microsoft Corporation in the USA and in
other countries.
R SIRIUS and associated brands are
registered trademarks of SIRIUS XM Radio
Inc.
R HD Radio and associated brands are
registered trademarks of the iBiquity
Digital Corporation.
R Windows Media ®
is a registered trademark
of the Microsoft Corporation in the USA and
in other countries.
R Gracenote ®
is a registered trademark of
Gracenote, Inc.
R ZagatSurvey ®
and associated brands are
registered trademarks of Zagat.
In this Operator's Manual, you will find the
following symbols:GWARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others.
! These warning notes draw your attention
to hazards that could cause damage to your
vehicle.
i This symbol indicates useful instructions
or further information that could be helpful
to you.XThis symbol designates an
instruction you must follow.XSeveral consecutive symbols
indicate an instruction with several
steps.Y PageThis symbol tells you where you
can find further information on a
topic.YYThis symbol indicates a warning or
an instruction that is continued on
the next page.DisplayThis font indicates a display
message in the multifunction
display/COMAND display.
Parts of the software in the vehicle are
subject to copyright according to ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.

1, 2, 3 ...
115 V socket ...................................... 263
12 V socket see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 175
4MATIC off-road system ................... 175
A
ABS (Anti-lock Braking System) Display message ............................ 214
Function/notes ................................ 59
Important safety notes ....................59
Warning lamp ................................. 242
Activating/deactivating cooling
with air dehumidification ................. 126
Active Blind Spot Assist Activating/deactivating (on-
board computer) ............................ 205
Function/information ....................187
Active Driving Assistance package . 187
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 205
Display message ............................ 229
Function/information ....................190
Active light function ......................... 110
Active Light System Display message ............................ 224
Active service system PLUS
see ASSYST PLUS service interval
display
ADAPTIVE BRAKE ................................. 64
Adaptive Highbeam Assist Display message ............................ 225
Function/notes ............................. 110
Switching on/off (on-board
computer) ...................................... 207
Additives (engine oil) ........................ 349
Air bags Display message ............................ 221
Front air bag (driver, front
passenger) ....................................... 39
Important safety notes ....................38
Knee bag .......................................... 40
PASSENGER AIR BAG OFF
indicator lamp .................................. 42
Pelvis air bag ................................... 41
Safety guidelines ............................. 37
Side impact air bag ..........................40
Window curtain air bag ....................42
Air-conditioning system
see Climate control
AIR FLOW ........................................... 127
Air pressure see Tire pressure
Air vents
Glove box ....................................... 132
Important safety notes ..................131
Rear ............................................... 133
Setting ........................................... 131
Setting the center air vents ...........132
Setting the side air vents ...............132
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness Assistant
see ATTENTION ASSIST
AMG menu (on-board computer) ..... 210
Anti-lock Braking System see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 262
Assistance menu (on-board
computer) .......................................... 204
ASSYST PLUS see ASSYST PLUS service interval
display
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................67
Function ........................................... 67
Switching off the alarm ....................67
ATTENTION ASSIST
Activating/deactivating .................205
Display message ............................ 228
Function/notes ............................. 182
Audio menu (on-board computer) .... 201
Audio system see separate operating instructions 4Index

DoorsAutomatic locking (on-board
computer) ...................................... 208
Automatic locking (switch) ............... 78
Central locking/unlocking
(SmartKey) ....................................... 70
Control panel ................................... 34
Display message ............................ 237
Emergency locking ........................... 79
Emergency unlocking .......................79
Important safety notes ....................77
Opening (from inside) ......................78
Drinking and driving ......................... 155
Drinks holder see Cup holder
Drive program
Automatic ...................................... 146
Display ........................................... 143
Manual ........................................... 147
SETUP (on-board computer) ..........210
Drive program selector ..................... 145
Driver's door see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service .................283
Symmetrical low beam ..................106
Driving lamps
see Daytime running lamps
Driving on flooded roads .................. 158
Driving safety systems ABS (Anti-lock Braking System) .......59
ADAPTIVE BRAKE ............................. 64
BAS (Brake Assist System) ..............59
BAS PLUS (Brake Assist System
PLUS) ............................................... 60
Electronic brake force distribution ...64
ESP ®
(Electronic Stability
Program) .......................................... 61
ETS/4ETS (Electronic Traction
System) ........................................... 61
Important safety information ...........59
Overview .......................................... 58
PRE-SAFE ®
Brake ............................. 65Driving systems
Active Blind Spot Assist .................187
Active Driving Assistance
package ......................................... 187
Active Lane Keeping Assist ............190
ATTENTION ASSIST ........................182
Blind Spot Assist ............................ 183
Cruise control ................................ 159
Display message ............................ 228
DISTRONIC PLUS ........................... 161
Dynamic handling package with
sports mode .................................. 171
HOLD function ............................... 172
Lane Keeping Assist ......................185
Lane Tracking package ..................183
Parking Guidance ........................... 178
PARKTRONIC ................................. 175
RACE START (AMG vehicles) ..........174
Rear view camera .......................... 181
Driving tips
Automatic transmission .................144
Brakes ........................................... 156
Break-in period .............................. 136
DISTRONIC PLUS ........................... 170
Downhill gradient ........................... 156
Drinking and driving .......................155
Driving abroad ............................... 106
Driving in winter ............................. 158
Driving on flooded roads ................158
Driving on wet roads ......................158
Exhaust check ............................... 156
Fuel ................................................ 155
General .......................................... 155
Hydroplaning ................................. 158
Icy road surfaces ........................... 159
Limited braking efficiency on
salted roads ................................... 157
Pedals ............................................ 155
Snow chains .................................. 313
Symmetrical low beam ..................106
Wet road surface ........................... 156
DVD audio (on-board computer) ...... 202
DVD video (on-board computer) ...... 202
Dynamic handling package with
sports mode ....................................... 1718Index

F
Filler cap see Fuel filler flap
First-aid kit ......................................... 292
Flat tire Changing a wheel/mounting the
spare wheel ................................... 293
MOExtended run-flat system .........297
Preparing the vehicle .....................293
Raising the vehicle .........................295
Floormat ............................................. 276
Frequencies Garage door opener .......................275
Front fog lamps ................................. 108
Display message ............................ 223
Switching on/off ........................... 108
Front windshield
see Windshield
Fuel
Additives ........................................ 348
Consumption statistics ..................199
Displaying the current
consumption .................................. 199
Displaying the range ......................199
Driving tips .................................... 155
Flexible fuel vehicles ......................347
Fuel gauge ....................................... 29
Important safety notes ..................347
Premium-grade unleaded gasoline . 347
Problem (malfunction) ...................153
Refueling ........................................ 150
Specifications ................................ 348
Tank content/reserve fuel .............346
Fuel filler flap
Emergency release ........................151
Opening/closing ............................ 151
Fuel level
Calling up the range (on-board
computer) ...................................... 199
Fuel tank
Capacity ........................................ 346
Problem (malfunction) ...................153
Fuse allocation chart (vehicle tool
kit) ...................................................... 292
Fuses Allocation chart ............................. 305
Before changing ............................. 305Dashboard fuse box .......................305
Fuse box in the engine
compartment ................................. 306
Fuse box in the trunk .....................306
Important safety notes ..................305
G
Garage door opener Clearing the memory .....................274
Frequencies ................................... 275
Notes ............................................. 270
Opening/closing the garage door ..273
Programming (button in the rear-
view mirror) ................................... 271
Gasoline ............................................. 150
Gear indicator (on-board
computer) .......................................... 210
Gear or selector lever (cleaning
guidelines) ......................................... 288
Genuine Mercedes-Benz parts ......... 342
Glove box ........................................... 254
H
Handbrake see Parking brake
Hazard warning lamps ...................... 109
Headlamp cleaning system Notes ............................................. 351
Headlamps
Adding fluid to cleaning system .....281
Cleaning system (function) ............109
Fogging up ..................................... 112
see Automatic headlamp mode
Head restraints
Adjusting ......................................... 95
Adjusting (electrically) .....................96
Adjusting (manually) ........................95
Adjusting (rear) ................................ 96
Installing/removing (rear) ................97
Luxury .............................................. 96
see NECK-PRO head restraints
see NECK-PRO head restraints/
NECK-PRO luxury head restraints
Heating
see Climate control
10Index

Position of exterior mirror, front-
passenger side ............................... 102
Rear view camera .......................... 181
see PARKTRONIC
Parking aid
Parking Guidance ........................... 178
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 216
Notes/function .............................. 154
Parking Guidance
Display message ............................ 230
Important safety notes ..................178
Parking lamps (changing bulbs) ...... 115
PARKTRONIC Deactivating/activating .................177
Driving system ............................... 175
Function/notes ............................. 175
Problem (malfunction) ...................178
Range of the sensors .....................176
Warning display ............................. 177
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 42
Pedals ................................................. 155
Permanent four-wheel drive see 4MATIC (permanent four-
wheel drive)
Plastic trim (cleaning instructions) . 288
Power washers .................................. 284
Power windows see Side windows
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Display message ............................ 218
Function/notes ................................ 65
Switching on/off ........................... 205
Warning lamp ................................. 249
Preventive occupant safety
system
see PRE-SAFE ®
(Preventive
occupant safety system)
Product information ............................ 21
Program selector button .................. 144
Pulling away Automatic transmission .................139Q
Qualified specialist workshop ........... 24
R
RACE START (AMG vehicles) ............. 174
RACETIMER (on-board computer) .... 211
Radar sensor system Activating/deactivating .................208
Display message ............................ 229
Radio
Selecting a station .........................201
see separate operating instructions
Reading lamp ..................................... 112
Rear compartment Setting the airflow .........................129
Setting the air vents ......................133
Rear fog lamp
Display message ............................ 223
Switching on/off ........................... 108
Rear seat
Display message ............................ 237
Folding the backrest forwards/
back ............................................... 257
Rear view camera
Cleaning instructions .....................287
Function/notes ............................. 181
Rear-view mirror
Anti-glare (manual) ........................101
Dipping (automatic) .......................102
Rear window blind ............................ 261
Rear window defroster Problem (malfunction) ...................130
Rear window heating
Switching on/off ........................... 130
Rear window wiper
Replacing the wiper blade .............. 118
Switching on/off ........................... 117
Refueling
Fuel gauge ....................................... 29
Important safety notes ..................150
Refueling process ..........................151
see Fuel
Releasing the parking lock
manually (automatic
transmission) ..................................... 149
14Index

Stowage well beneath the trunk
floor .................................................... 258
Summer opening see Convenience opening feature
Summer tires ..................................... 312
Sun visor ............................................ 260
Supplemental Restraint System see SRS (Supplemental Restraint
System)
Surround lighting (on-board
computer) .......................................... 207
Switching air-recirculation mode
on/off ................................................. 130
Switching off the alarm (ATA) ............ 67
T
Tachometer ........................................ 195
Tail lamps Display message ............................ 223
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
Notes ............................................. 342
Tires/wheels ................................. 335
Vehicle data ................................... 351
TELEAID
Call priority .................................... 268
Display message ............................ 218
Downloading destinations
(COMAND) ..................................... 269
Emergency call .............................. 266
Important safety notes ..................264
Locating a stolen vehicle ...............270
MB info call button ........................268
Remote vehicle locking ..................270
Roadside Assistance button ..........267
Search & Send ............................... 269
Self-test ......................................... 265
System .......................................... 265
Vehicle remote unlocking ..............269
Telephone
Accepting a call ............................. 203
Display message ............................ 237
Menu (on-board computer) ............202
Number from the phone book ........ 203
Redialing ........................................ 203
Rejecting/ending a call .................203
Temperature
Coolant .......................................... 194
Coolant (on-board computer) ......... 210
Engine oil (on-board computer) ...... 210
Outside temperature ...................... 195
Setting (climate control) ................128
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........67
Immobilizer ...................................... 66
Through-loading feature ................... 256
Tilt/sliding sunroof see Sliding sunroof
Timing (RACETIMER) ......................... 211
Tiredness assistant see ATTENTION ASSIST
Tire pressure
Calling up (on-board computer) .....319
Checking manually ........................317
Display message ............................ 233
Maximum ....................................... 316
Notes ............................................. 315
Pressure loss warning ....................317
Recommended ............................... 313
Tire pressure monitoring system
Function/notes ............................. 319
Restarting ...................................... 321
Warning lamp ................................. 250
Tires
Aspect ratio (definition) .................333
Average weight of the vehicle
occupants (definition) ....................331
Bar (definition) ............................... 331
Characteristics .............................. 331
Checking ........................................ 311
Definition of terms .........................331
Direction of rotation ......................334
Display message ............................ 233
Distribution of the vehicle
occupants (definition) ....................334
DOT, Tire Identification Number
(TIN) ............................................... 330
DOT (Department of
Transportation) (definition) ............331
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 332Index17

GVW (Gross Vehicle Weight)
(definition) ..................................... 332
GVWR (Gross Vehicle Weight
Rating) (definition) .........................332
Important safety notes ..................310
Increased vehicle weight due to
optional equipment (definition) ......332
Kilopascal (kPa) (definition) ...........332
Labeling (overview) ........................327
Load bearing index (definition) ......333
Load index ..................................... 330
Load index (definition) ...................332
Maximum loaded vehicle weight
(definition) ..................................... 332
Maximum load on a tire
(definition) ..................................... 333
Maximum permissible tire
pressure (definition) ....................... 333
Maximum tire load .........................325
Maximum tire load (definition) .......333
Optional equipment weight
(definition) ..................................... 333
PSI (pounds per square inch)
(definition) ..................................... 333
Replacing ....................................... 334
Service life ..................................... 311
Sidewall (definition) .......................333
Speed rating (definition) ................332
Storing ........................................... 335
Structure and characteristics
(definition) ..................................... 331
Temperature .................................. 327
TIN (Tire Identification Number)
(definition) ..................................... 333
Tire bead (definition) ......................333
Tire pressure (definition) ................333
Tire pressures (recommended) ......331
Tire size (data) ............................... 335
Tire size designation, load-bearing
capacity, speed rating .................... 328
Tire tread ....................................... 311
Tire tread (definition) .....................333
Total load limit (definition) .............334
Traction ......................................... 326
Traction (definition) .......................334
Tread wear ..................................... 326
Uniform Tire Quality Grading
Standards ...................................... 326Uniform Tire Quality Grading
Standards (definition) ....................331
Unladen weight (definition) ............332
Wear indicator (definition) .............334
Wheel rim (definition) ....................332
see Flat tire
Top Tether ............................................ 56
Towing Important safety guidelines ...........302
Installing the towing eye ................303
Removing the towing eye ...............304
With the rear axle raised ................304
Towing away
With both axles on the ground .......304
Tow-starting
Emergency engine starting ............305
Important safety notes ..................302
Transmission
see Automatic transmission
Transporting the vehicle .................. 304
Trim pieces (cleaning instructions) . 288
Trip computer (on-board
computer) .......................................... 199
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 199
Resetting (on-board computer) ......200
Trunk
Emergency release ..........................82
Important safety guidelines .............80
Locking separately ...........................82
Opening (automatically from
inside) .............................................. 81
Opening (automatically from
outside) ............................................ 81
Trunk lid
Display message ............................ 236
Opening/closing .............................. 80
Turn signals
Display message ............................ 222
Switching on/off ........................... 109
Type identification plate
see Vehicle identification plate 18Index

U
Unlocking Emergency unlocking .......................79
From inside the vehicle (central
unlocking button) ............................. 78
V
Vanity mirror (in sun visor) .............. 260
Vehicle Correct use ...................................... 24
Data acquisition ............................... 25
Display message ............................ 236
Equipment ....................................... 21
Individual settings ..........................206
Limited Warranty ............................. 25
Loading .......................................... 322
Locking (in an emergency) ...............79
Locking (SmartKey) .......................... 71
Lowering ........................................ 297
Maintenance .................................... 22
Parking for a long period ................ 154
Pulling away ................................... 139
Raising ........................................... 295
Reporting problems .........................24
Towing away .................................. 302
Transporting .................................. 304
Unlocking (in an emergency) ...........79
Unlocking (SmartKey) ......................71
Vehicle data ................................... 351
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 351
see Technical data
Vehicle dimensions ........................... 351
Vehicle emergency locking ................ 79
Vehicle identification number see VIN
Vehicle identification plate .............. 343
Vehicle tool kit .................................. 292
Video (DVD) ........................................ 202
VIN ...................................................... 343
W
Warning and indicator lamps ABS ................................................ 242
Brakes ........................................... 241
Check Engine ................................. 246
Coolant .......................................... 247
Cruise control ................................ 160
Distance warning ........................... 249
DISTRONIC PLUS ........................... 249
ESP ®
.............................................. 243
ESP ®
OFF ....................................... 244
Fuel tank ........................................ 246
LIM (DISTRONIC PLUS) ..................164
Overview .......................................... 30
PASSENGER AIR BAG OFF
indicator lamp .................................. 42
Reserve fuel ................................... 246
Seat belt ........................................ 239
SPORT handling mode ...................244
SRS ................................................ 245
Tire pressure monitor ....................250
Warranty ............................................ 343
Washer fluid Display message ............................ 237
see Windshield washer system
Wheel bolt tightening torque ........... 297
Wheel chock ...................................... 294
Wheels
Changing a wheel .......................... 293
Checking ........................................ 311
Cleaning ......................................... 285
Important safety notes ..................310
Interchanging/changing ................334
Mounting a wheel .......................... 296
Removing a wheel ..........................296
Storing ........................................... 335
Tightening torque ........................... 297
Wheel size/tire size .......................335
Window curtain air bag
Display message ............................ 219
Operation ......................................... 42
Windows
Cleaning ......................................... 286
see Side windows
Windshield
Defrosting ...................................... 129
Windshield washer system .............. 281
Notes ............................................. 351
Windshield wipers
Problem (malfunction) ...................119
Rear window wiper ........................117Index19

performed by qualified technicians.
Contact an authorized Mercedes-Benz
Center.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be
followed. These instructions are available
from any authorized Mercedes-Benz
Center.
R Given the considerable deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment.
If you sell your vehicle, Mercedes-Benz
strongly recommends that you inform the
subsequent owner that the vehicle is
equipped with SRS. Also, refer them to the
applicable section in the Operator's Manual.
Air bags
Important safety notes
GWARNING
Air bags are designed to reduce the incidence
of injuries and fatalities in certain situations:
R frontal impacts (driver's and front-
passenger front air bags and driver's knee
bag)
R side impacts (side impact air bags, window
curtain air bags and pelvis air bags)
However, no system available today can
completely eliminate injuries and fatalities.
When the air bags are deployed, a small
amount of powder is released. The powder
generally does not constitute a health hazard
and does not indicate that there is a fire in the
vehicle. In order to prevent potential
breathing difficulties, you should leave the
vehicle as soon as it is safe to do so. If you
have any breathing difficulty but cannot get
out of the vehicle after the air bag inflates,
then get fresh air by opening a window or
door.
GWARNING
To reduce the risk of injuries during front air
bag inflation, the driver and front-passenger
must always be seated correctly and have
their seat belts fastened accordingly.
For maximum protection in the event of a
collision, you must always be in the normal
seat position with your back against the
backrest. Fasten your seat belt and make sure
that it is correctly positioned on your body.
Since the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel will help to keep you at a safe
distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag as it
inflates with great force instantaneously:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R Move the driver's seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver's chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm) or more.
You should be able to accomplish this by
adjusting the seat and steering wheel. If
you have any difficulties, please contact an
authorized Mercedes-Benz Center.
R Do not lean your head or chest close to the
steering wheel or dashboard.
R Only hold the steering wheel by the rim.
Placing hands and arms inside the rim can
increase the risk and potential severity of
hand/arm injury when the driver front air
bag inflates.
R Adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the side
impact air bag inflates. This could result in
38Occupant safetySafety

Your vehicle has adaptive, two-stage front air
bags. In the event of a collision, the air bag
control unit evaluates the vehicle
deceleration. In the first deployment stage,
the front air bag is filled with enough
propellant gas to reduce the risk of injuries.
The front air bag is fully deployed if a second
deployment threshold is exceeded within a
few milliseconds.
The deployment of the front-passenger front
air bag is also influenced by the weight
category of the front passenger, which is
determined by the Occupant Classification
System (OCS) ( Y page 42).
The lighter the passenger side occupant, the
higher the vehicle deceleration rate required
(predicted at the start of the impact) for
second stage inflation of the front-passenger
front air bag. In the second stage, the front
air bags are inflated with the maximum
amount of propellant gas available.
The front air bags are not deployed in
situations where a low impact severity is
predicted. You will then be protected by the
fastened seat belt.
The front-passenger front air bag will only
deploy if:
R the system, based on the OCS weight
sensor readings, detects that the front-
passenger seat is occupied.
R the 45 indicator lamp in the center
console is not lit, ( Y page 42).
R the air bag control unit predicts a high
impact severity.Driver's knee bag
Driver's knee bag : provides additional
protection for the driver against:
R knee injuries
R thigh injuries
R lower leg injuries
Driver's knee bag : deploys below the
steering wheel. During a frontal impact, if the
system determines that air bag deployment
can offer additional protection to that
provided by the seat belt, driver's knee
bag : is deployed along with the driver's air
bag. The driver's knee bag : operates best
in conjunction with a properly positioned and
fastened seat belt.
Side impact air bags
GWARNING
The pressure sensors for side impact air bag
control are located in the doors. Do not
modify any components of the doors or door
trim panels including, for example, the
addition of door speakers.
Improper repair work on the doors or the
modification or addition of components to the
doors create a risk of rendering the side
impact air bags inoperative or causing
unintended air bag deployment. Work on the
doors must therefore only be performed by
qualified technicians. Contact an authorized
Mercedes-Benz Center.
40Occupant safetySafety