info MERCEDES-BENZ C-Class SEDAN 2012 W204 Owner's Manual

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In this Operator's Manual, you will find the
following symbols:GWARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others.
! These warning notes draw your attention
to hazards that could cause damage to your
vehicle.
i This symbol indicates useful instructions
or further information that could be helpful
to you.XThis symbol designates an
instruction you must follow.XSeveral consecutive symbols
indicate an instruction with several
steps.Y PageThis symbol tells you where you
can find further information on a
topic.YYThis symbol indicates a warning or
an instruction that is continued on
the next page.DisplayThis font indicates a display
message in the multifunction
display/COMAND display.
Parts of the software in the vehicle are
subject to copyright according to ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.

1, 2, 3 ...
115 V socket ...................................... 263
12 V socket see Sockets
4ETS
see ETS/4ETS (Electronic
Traction System)
4MATIC (permanent four-wheel
drive) .................................................. 175
4MATIC off-road system ................... 175
A
ABS (Anti-lock Braking System) Display message ............................ 214
Function/notes ................................ 59
Important safety notes ....................59
Warning lamp ................................. 242
Activating/deactivating cooling
with air dehumidification ................. 126
Active Blind Spot Assist Activating/deactivating (on-
board computer) ............................ 205
Function/information ....................187
Active Driving Assistance package . 187
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 205
Display message ............................ 229
Function/information ....................190
Active light function ......................... 110
Active Light System Display message ............................ 224
Active service system PLUS
see ASSYST PLUS service interval
display
ADAPTIVE BRAKE ................................. 64
Adaptive Highbeam Assist Display message ............................ 225
Function/notes ............................. 110
Switching on/off (on-board
computer) ...................................... 207
Additives (engine oil) ........................ 349
Air bags Display message ............................ 221
Front air bag (driver, front
passenger) ....................................... 39
Important safety notes ....................38
Knee bag .......................................... 40
PASSENGER AIR BAG OFF
indicator lamp .................................. 42
Pelvis air bag ................................... 41
Safety guidelines ............................. 37
Side impact air bag ..........................40
Window curtain air bag ....................42
Air-conditioning system
see Climate control
AIR FLOW ........................................... 127
Air pressure see Tire pressure
Air vents
Glove box ....................................... 132
Important safety notes ..................131
Rear ............................................... 133
Setting ........................................... 131
Setting the center air vents ...........132
Setting the side air vents ...............132
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness Assistant
see ATTENTION ASSIST
AMG menu (on-board computer) ..... 210
Anti-lock Braking System see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 262
Assistance menu (on-board
computer) .......................................... 204
ASSYST PLUS see ASSYST PLUS service interval
display
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................67
Function ........................................... 67
Switching off the alarm ....................67
ATTENTION ASSIST
Activating/deactivating .................205
Display message ............................ 228
Function/notes ............................. 182
Audio menu (on-board computer) .... 201
Audio system see separate operating instructions 4Index

DoorsAutomatic locking (on-board
computer) ...................................... 208
Automatic locking (switch) ............... 78
Central locking/unlocking
(SmartKey) ....................................... 70
Control panel ................................... 34
Display message ............................ 237
Emergency locking ........................... 79
Emergency unlocking .......................79
Important safety notes ....................77
Opening (from inside) ......................78
Drinking and driving ......................... 155
Drinks holder see Cup holder
Drive program
Automatic ...................................... 146
Display ........................................... 143
Manual ........................................... 147
SETUP (on-board computer) ..........210
Drive program selector ..................... 145
Driver's door see Doors
Driver's seat
see Seats
Driving abroad
Mercedes-Benz Service .................283
Symmetrical low beam ..................106
Driving lamps
see Daytime running lamps
Driving on flooded roads .................. 158
Driving safety systems ABS (Anti-lock Braking System) .......59
ADAPTIVE BRAKE ............................. 64
BAS (Brake Assist System) ..............59
BAS PLUS (Brake Assist System
PLUS) ............................................... 60
Electronic brake force distribution ...64
ESP ®
(Electronic Stability
Program) .......................................... 61
ETS/4ETS (Electronic Traction
System) ........................................... 61
Important safety information ...........59
Overview .......................................... 58
PRE-SAFE ®
Brake ............................. 65Driving systems
Active Blind Spot Assist .................187
Active Driving Assistance
package ......................................... 187
Active Lane Keeping Assist ............190
ATTENTION ASSIST ........................182
Blind Spot Assist ............................ 183
Cruise control ................................ 159
Display message ............................ 228
DISTRONIC PLUS ........................... 161
Dynamic handling package with
sports mode .................................. 171
HOLD function ............................... 172
Lane Keeping Assist ......................185
Lane Tracking package ..................183
Parking Guidance ........................... 178
PARKTRONIC ................................. 175
RACE START (AMG vehicles) ..........174
Rear view camera .......................... 181
Driving tips
Automatic transmission .................144
Brakes ........................................... 156
Break-in period .............................. 136
DISTRONIC PLUS ........................... 170
Downhill gradient ........................... 156
Drinking and driving .......................155
Driving abroad ............................... 106
Driving in winter ............................. 158
Driving on flooded roads ................158
Driving on wet roads ......................158
Exhaust check ............................... 156
Fuel ................................................ 155
General .......................................... 155
Hydroplaning ................................. 158
Icy road surfaces ........................... 159
Limited braking efficiency on
salted roads ................................... 157
Pedals ............................................ 155
Snow chains .................................. 313
Symmetrical low beam ..................106
Wet road surface ........................... 156
DVD audio (on-board computer) ...... 202
DVD video (on-board computer) ...... 202
Dynamic handling package with
sports mode ....................................... 1718Index

E
EASY-ENTRY feature Activating/deactivating .................209
Function/notes ............................. 100
EASY-EXIT feature
Crash-responsive ........................... 101
Function/notes ............................. 100
Switching on/off ........................... 209
EBD (electronic brake force
distribution) Display message ............................ 216
Function/notes ................................ 64
Electrical fuses
see Fuses
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System)
Emergency release
Driver's door .................................... 79
Fuel filler flap ................................. 151
Trunk ............................................... 82
Vehicle ............................................. 79
Emergency spare wheel
Storage location ............................ 293
Emergency Tensioning Devices
Function ........................................... 52
Safety guidelines ............................. 37
Emissions purification
Service and warranty information ....21
Engine
Check Engine warning lamp ........... 246
Display message ............................ 225
Emergency starting ........................305
Engine number ............................... 344
Irregular running ............................ 141
Starting problems ..........................141
Starting the engine with the
SmartKey ....................................... 139
Starting with KEYLESS-GO .............139
Switching off .................................. 153
Engine electronics
Problem (malfunction) ...................141Engine oil
Adding ........................................... 279
Additives ........................................ 349
Checking the oil level ..................... 279
Checking the oil level using the
dipstick .......................................... 279
Display message ............................ 227
Filling capacity ............................... 346
Notes about oil grades ................... 349
Notes on oil level/consumption ....279
Temperature (on-board computer) . 210
Viscosity ........................................ 349
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...210
Deactivating/activating (AMG
vehicles) .......................................... 62
Deactivating/activating (except
AMG vehicles) ................................ 204
Deactivating/activating (notes;
except AMG vehicles) ......................62
Display message ............................ 214
ETS/4ETS ........................................ 61
Function/notes ................................ 61
Important safety information ...........61
Warning lamp ................................. 243
ETS/4ETS (Electronic Traction
System) ................................................ 61
Exhaust check ................................... 156
Exhaust tail pipe (cleaning
instructions) ...................................... 287
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 101
Dipping (automatic) .......................102
Folding in/out (automatically) .......102
Folding in/out (electrically) ...........101
Folding in when locking (on-board
computer) ...................................... 209
Out of position (troubleshooting) ...102
Setting ........................................... 102
Storing settings (memory
function) ........................................ 103
Storing the parking position ..........102
Eyeglasses compartment ................. 255Index9

High-beam headlampsChanging bulbs .............................. 115
Display message ............................ 223
Switching Adaptive Highbeam
Assist on/off ................................. 110
Switching on/off ........................... 109
Hill start assist .................................. 140
HOLD function Display message ............................ 228
Function/notes ............................. 172
Hood
Closing ........................................... 279
Display message ............................ 237
Opening ......................................... 278
Hydroplaning ..................................... 158
I
Ignition lock see Key positions
Immobilizer .......................................... 66
Indicator lamps see Warning and indicator lamps
Indicators
see Turn signals
Instrument cluster
Overview .......................................... 29
Settings ......................................... 206
Warning and indicator lamps ...........30
Instrument cluster lighting ................ 29
Instrument lighting see Instrument cluster lighting
Interior lighting ................................. 112
Automatic control ..........................112
Delayed switch-off (on-board
computer) ...................................... 208
Emergency lighting ........................113
Manual control ............................... 113
Overview ........................................ 112
Reading lamp ................................. 112
J
Jack Storage location ............................ 292
Using ............................................. 295
Jump starting (engine) ...................... 301
K
Key see SmartKey
KEYLESS-GO
Convenience closing feature ............85
Display message ............................ 238
Locking ............................................ 71
Start/Stop button .......................... 137
Starting the engine ........................139
Unlocking ......................................... 71
Key positions
KEYLESS-GO .................................. 137
SmartKey ....................................... 137
Kickdown
Driving tips .................................... 144
Manual drive program ....................148
Knee bag .............................................. 40
L
Lamps see Warning and indicator lamps
Lane-change assistant
see Blind Spot Assist
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating .................205
Display message ............................ 229
Function/information ....................185
Lane Tracking package ..................... 183
Lap time (RACETIMER) ...................... 211
LATCH-type (ISOFIX) child seat
anchors ................................................ 55
Lighting see Lights
Lights
Activating/deactivating the
interior lighting delayed switch-off . 208
Active light function .......................110
Automatic headlamp mode ............108
Cornering light function .................110
Display message ............................ 222
Driving abroad ............................... 106
Fog lamps ...................................... 108
Hazard warning lamps ...................109
High beam flasher .......................... 109
Index11

High-beam headlamps ...................109
Light switch ................................... 106
Low-beam headlamps ....................107
Parking lamps ................................ 106
Rear fog lamp ................................ 108
Switching Adaptive Highbeam
Assist on/off ................................. 207
Switching the daytime running
lamps on/off (on-board
computer) ...................................... 207
Switching the daytime running
lamps on/off (switch) ....................107
Switching the exterior lighting
delayed switch-off on/off (on-
board computer) ............................ 207
Switching the surround lighting
on/off (on-board computer) ..........207
Turn signals ................................... 109
see Changing bulbs
see Interior lighting
Light sensor (display message) ....... 225
LIM indicator lamp Cruise control ................................ 160
DISTRONIC PLUS ........................... 164
Loading guidelines ............................ 254
Locking see Central locking
Locking (doors)
Automatic ........................................ 78
Emergency locking ........................... 79
From inside (central locking
button) ............................................. 78
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 208
Low-beam headlamps Changing bulbs .............................. 114
Display message ............................ 222
Setting for driving abroad
(symmetrical) ................................. 106
Switching on/off ........................... 107
Lumbar support
Adjusting ......................................... 97
Adjusting the 4-way lumbar
support ............................................ 97
Luxury head restraints ....................... 96M
M+S tires ............................................ 312
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Matte finish (cleaning
instructions) ...................................... 285
mbrace Call priority .................................... 268
Display message ............................ 218
Downloading destinations
(COMAND) ..................................... 269
Emergency call .............................. 266
Important safety notes ..................264
Locating a stolen vehicle ...............270
MB info call button ........................268
Remote vehicle locking ..................270
Roadside Assistance button ..........267
Search & Send ............................... 269
Self-test ......................................... 265
System .......................................... 265
Vehicle remote unlocking ..............269
Mechanical key
Function/notes ................................ 73
Locking vehicle ................................ 79
Unlocking the driver's door ..............79
Memory card (audio) ......................... 202
Memory function ............................... 103
Message memory (on-board
computer) .......................................... 213
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Menu (on-board computer) ............202
Modifying the programming
(SmartKey) ........................................... 73
MOExtended run-flat system ........... 297
MP3 Operation ....................................... 202
see separate operating instructions 12Index

Position of exterior mirror, front-
passenger side ............................... 102
Rear view camera .......................... 181
see PARKTRONIC
Parking aid
Parking Guidance ........................... 178
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 216
Notes/function .............................. 154
Parking Guidance
Display message ............................ 230
Important safety notes ..................178
Parking lamps (changing bulbs) ...... 115
PARKTRONIC Deactivating/activating .................177
Driving system ............................... 175
Function/notes ............................. 175
Problem (malfunction) ...................178
Range of the sensors .....................176
Warning display ............................. 177
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 42
Pedals ................................................. 155
Permanent four-wheel drive see 4MATIC (permanent four-
wheel drive)
Plastic trim (cleaning instructions) . 288
Power washers .................................. 284
Power windows see Side windows
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Display message ............................ 218
Function/notes ................................ 65
Switching on/off ........................... 205
Warning lamp ................................. 249
Preventive occupant safety
system
see PRE-SAFE ®
(Preventive
occupant safety system)
Product information ............................ 21
Program selector button .................. 144
Pulling away Automatic transmission .................139Q
Qualified specialist workshop ........... 24
R
RACE START (AMG vehicles) ............. 174
RACETIMER (on-board computer) .... 211
Radar sensor system Activating/deactivating .................208
Display message ............................ 229
Radio
Selecting a station .........................201
see separate operating instructions
Reading lamp ..................................... 112
Rear compartment Setting the airflow .........................129
Setting the air vents ......................133
Rear fog lamp
Display message ............................ 223
Switching on/off ........................... 108
Rear seat
Display message ............................ 237
Folding the backrest forwards/
back ............................................... 257
Rear view camera
Cleaning instructions .....................287
Function/notes ............................. 181
Rear-view mirror
Anti-glare (manual) ........................101
Dipping (automatic) .......................102
Rear window blind ............................ 261
Rear window defroster Problem (malfunction) ...................130
Rear window heating
Switching on/off ........................... 130
Rear window wiper
Replacing the wiper blade .............. 118
Switching on/off ........................... 117
Refueling
Fuel gauge ....................................... 29
Important safety notes ..................150
Refueling process ..........................151
see Fuel
Releasing the parking lock
manually (automatic
transmission) ..................................... 149
14Index

SettingsFactory (on-board computer) .........210
On-board computer .......................206
Setting the air distribution ............... 128
Setting the airflow ............................ 129
SETUP (on-board computer) ............. 210
Side impact air bag ............................. 40
Side marker lamp (display
message) ............................................ 224
Side windows Convenience closing feature ............84
Convenience opening feature ..........84
Important safety information ...........83
Opening/closing .............................. 83
Problem (malfunction) .....................86
Resetting ......................................... 85
Sliding sunroof
Important safety notes ....................86
Opening/closing .............................. 87
Problem (malfunction) .....................89
Resetting ......................................... 87
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................74
Changing the programming .............73
Checking the battery .......................74
Convenience closing feature ............84
Convenience opening feature ..........84
Display message ............................ 238
Door central locking/unlocking .......70
Important safety notes ....................70
Loss ................................................. 76
Mechanical key ................................ 73
Positions (ignition lock) .................137
Problem (malfunction) .....................76
Starting the engine ........................139
Snow chains ...................................... 313
Sockets Points to observe before use .........263
Rear compartment .........................263
Spare wheel
Notes/data .................................... 337
Storage location ............................ 293
see Emergency spare wheel
Specialist workshop ............................ 24
Speed, controlling see Cruise control Speedometer
Digital ............................................ 199
In the Instrument cluster .................29
Segments ...................................... 195
Selecting the unit of
measurement ................................ 206
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 62
Warning lamp ................................. 244
SRS (Supplemental Restraint
System) Display message ............................ 219
Introduction ..................................... 36
Warning lamp ................................. 245
Warning lamp (function) ................... 36
Standing lamps
Changing bulbs .............................. 115
Display message ............................ 224
Switching on/off ........................... 106
Starting (engine) ................................ 138
Station see Radio
Steering (display message) .............. 237
Steering wheel Adjusting (electrically) ...................100
Adjusting (manually) ........................99
Button overview ............................... 31
Buttons (on-board computer) ......... 195
Cleaning ......................................... 288
Important safety notes ....................99
Paddle shifters ............................... 145
Storing settings (memory
function) ........................................ 103
Steering wheel paddle shifters ........ 145
Stopwatch (RACETIMER) ................... 211
Stowage compartments Armrest (under) ............................. 255
Cup holders ................................... 259
Eyeglasses compartment ...............255
Glove box ....................................... 254
Important safety information .........254
Parcel net ...................................... 256
Rear ............................................... 256
Under driver's seat/front-
passenger seat .............................. 25616Index

Stowage well beneath the trunk
floor .................................................... 258
Summer opening see Convenience opening feature
Summer tires ..................................... 312
Sun visor ............................................ 260
Supplemental Restraint System see SRS (Supplemental Restraint
System)
Surround lighting (on-board
computer) .......................................... 207
Switching air-recirculation mode
on/off ................................................. 130
Switching off the alarm (ATA) ............ 67
T
Tachometer ........................................ 195
Tail lamps Display message ............................ 223
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 29
Technical data
Notes ............................................. 342
Tires/wheels ................................. 335
Vehicle data ................................... 351
TELEAID
Call priority .................................... 268
Display message ............................ 218
Downloading destinations
(COMAND) ..................................... 269
Emergency call .............................. 266
Important safety notes ..................264
Locating a stolen vehicle ...............270
MB info call button ........................268
Remote vehicle locking ..................270
Roadside Assistance button ..........267
Search & Send ............................... 269
Self-test ......................................... 265
System .......................................... 265
Vehicle remote unlocking ..............269
Telephone
Accepting a call ............................. 203
Display message ............................ 237
Menu (on-board computer) ............202
Number from the phone book ........ 203
Redialing ........................................ 203
Rejecting/ending a call .................203
Temperature
Coolant .......................................... 194
Coolant (on-board computer) ......... 210
Engine oil (on-board computer) ...... 210
Outside temperature ...................... 195
Setting (climate control) ................128
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........67
Immobilizer ...................................... 66
Through-loading feature ................... 256
Tilt/sliding sunroof see Sliding sunroof
Timing (RACETIMER) ......................... 211
Tiredness assistant see ATTENTION ASSIST
Tire pressure
Calling up (on-board computer) .....319
Checking manually ........................317
Display message ............................ 233
Maximum ....................................... 316
Notes ............................................. 315
Pressure loss warning ....................317
Recommended ............................... 313
Tire pressure monitoring system
Function/notes ............................. 319
Restarting ...................................... 321
Warning lamp ................................. 250
Tires
Aspect ratio (definition) .................333
Average weight of the vehicle
occupants (definition) ....................331
Bar (definition) ............................... 331
Characteristics .............................. 331
Checking ........................................ 311
Definition of terms .........................331
Direction of rotation ......................334
Display message ............................ 233
Distribution of the vehicle
occupants (definition) ....................334
DOT, Tire Identification Number
(TIN) ............................................... 330
DOT (Department of
Transportation) (definition) ............331
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 332Index17

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles, even if they have been
independently or officially approved. The use
of non-approved parts could affect your
vehicle's operating safety. Mercedes-Benz
therefore recommends that you use genuine
Mercedes-Benz parts, conversion parts and
accessories that have been approved for the
type of vehicle. Genuine Mercedes-Benz
parts, approved conversion parts and
accessories are available from any authorized
Mercedes-Benz Center. Here, you will receive
advice about permissible technical
modifications, and the parts will be
professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Introduction21