phone MERCEDES-BENZ C-Class SEDAN 2013 W204 User Guide

Left control panel
0002
0005 R
Calls up the menu and menu bar 0003
0004
Press briefly:
R
Scrolls in lists
R Selects a submenu or function
R In the Audio menu: selects a
stored station, an audio track or
a video scene
R In the Tel (telephone) menu:
switches to the phone book and
selects a name or telephone
number 0003
0004
Press and hold:
R
In the Audio menu: selects the
previous/nex tstation or selects
an audio track or a video scene
using rapid scrolling
R In the Tel (Telephone) menu:
starts rapid scrolling of the
phone book if it is open 000B R
Confirms a selection/display
message
R In the Tel (Telephone) menu:
switches to the telephone book
and starts dialing the selected
number
R In the Audio menu: stops the
station search function at the
desired station Right control panel
0009 R
Rejects or ends a call
R Exits phone book/redial
memory 0003 R
Makes or accepts a call
R Switches to the redial memory 0009
000A R
Adjusts the volume 0005 R
Mute Back button
0006
Press briefly:
R
Back
R Switches off the Voice Control
System; see the separate
operating instructions
R Hides display messages/calls
up the last Trip menu function
used
R Exits the telephone book/redial
memory 0006
Press and hold:
R
Calls up the standard display in
the Trip menu
Multifunction display
Values and settings as well as display
messages are shown in the multifunction
display. Example: multifunction display for automatic
transmission
0002
Text field
0003 Menu bar
0022 Drive program
0021 Time 200
Displays and operationOn-boa
rdcompu ter and displays

001F
Permanen tdisplay: outside temperature
or speed (Y page 209)
0020 Transmission position
X To show menu bar 0003:press the 0002
or 0005 button on the steering wheel.
Menu bar 0003disappears after a few seconds.
Text field 0002shows the selected menu or
submenu as well as display messages.
i You can set the time using the audio
system or COMAND, see the separate
operating instructions.
The following messages may appear in the
multifunction display:
000700110008 Parking Guidance (Y page 182)
CRUISE Cruise control (Y
page 165)
0003 Adaptive Highbeam Assist
(Ypage 114)
0003 ATTENTION ASSIS T(Ypage 185)
000D ECO start/stop function
(Ypage 145)
0001 Lane Keeping Assist (Y page 188)or
Active Lane Keeping Assist
(Y page 193)
0001 HOLD function ( Ypage 176)
0001 PRE-SAFE ®
Brake (Y page 69) Menus and submenus
Menu overview
Operating the on-board computer
(Y page 199).
Depending on the equipment installed in the
vehicle, you can call up the following menus:
R Trip menu (Y
page 201)
R Navi menu (navigation instructions)
(Y page 203)
R Audio menu (Y
page 204)
R Tel menu (telephone) (Y
page 205)
R DriveAssist menu (assistance)
(Y page 206)
R Serv menu (Y
page 208) R
Sett. menu (settings) (Y
page 208)
R AMG menu in AMG vehicles (Y
page 212)
The Audio ,
Navi and
Tel menus diffe
rslightly
in vehicles with an audio system and in
vehicles with COMAND .The examples given
in this Operator's Manual apply to vehicles
equipped with COMAND. Trip menu
Standard display X
Press and hold the 0006button on the
steering wheel until the Trip menu with
trip odometer 0002and odometer 0003is
shown.
Trip computer "From Start" or "From
Reset" Example: trip computer "From Start"
0002
Distance
0003 Time
0022 Average speed
0021 Average fuel consumption
X Press the 0002or0005 button on the
steering wheel to select the Trip menu.
X Press the 0003or0004 button to select
From Start or
From Reset .
The values in the From Start submenu are
calculated from the start of a journey, Menus and submenus
201On-board computer and displays Z

Video DVD operation
X
Switch on COMAND and select video DVD;
see the separate operating instructions.
X Press the 0002or0005 button on the
steering wheel to select the Audio menu.
Example
:CD/DVD change rdisplay
0002 Current scene
X To select the next/previou sscene:
briefly press the 0003or0004 button.
X To select ascene from the scene list
(rapid scrolling): press and hold the
0003 or0004 buttonuntil desired scene
has been reached. Telephone menu
Introduction G
WARNING
If you operate informatio nsystems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipmen twhen the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving. X
Switch on your mobile phone and audio
system or COMAND, see the separate
operating instructions.
X Establish a Bluetooth ®
connection to the
audio system or COMAND; see the
separate operating instructions.
X Press the 0002or0005 button on the
steering wheel to select the Tel menu.
You will see one of the following display
messages in the multifunction display:
R Phone READY or the name of the network
provider: the mobile phone has found a
network and is ready to receive.
R Phone No Service : there is no network
available or the mobile phone is searching
for a network.
Accepting acall If someone calls you whe
nyou are in the
Tel menu, a display message appears in the
multifunction display, for example: X
Press the 0003button on the steering
wheel to accept an incoming call.
You can accept a call even if you are not in
the Tel menu.
Rejecting or ending acall X
Press the 0009button on the steering
wheel.
You can end or reject a call even if you are not
in the Tel menu. Menus and submenus
205On-board computer and displays Z

Dialing a number from the phone book
X
Press the 0002or0005 button on the
steering wheel to selec tthe Tel menu.
X Press the 0003,0004or000B button to
switch to the phone book.
X Press the 0003or0004 button to select the
desired name.
or
X To begin rapid scrolling: press and hold
the 0003 or0004 button for longer than
one second.
Rapid scrolling stops when you release the
button or reach the end of the list.
X If only one telephone number is stored
for a name: press the0003or000B button
to start dialing.
or
X If there is more than one number for a
particular name: press the0003or000B
button to display the numbers.
X Press the 0003or0004 button to select the
number you want to dial.
X Press the 0003or000B button to start
dialing.
or
X To exit the telephone book: press the
0009 or0006 button.
Redialing The on-board computer saves the last names
or numbers dialed in the redial memory.
X Press the 0002or0005 button on the
steering wheel to select the Tel menu.
X Press the 0003button to switch to the
redial memory.
X Press the 0003or0004 button to select the
desired name or number.
X Press the 0003or000B button to start
dialing.
or
X If you do not want to make a call: press
the 0009 or0006 button. Assistance menu
Introduction In the
DriveAssist menu, you have the
following options:
R Showing the distance display
(Y page 206)
R Activating/deactivating
ESP ®
(Y page 207)
R Activating/deactivating PRE-SAFE ®
Brake
(Y page 207)
R Activating/deactivating ATTENTION
ASSIST (Y page 207)
R Activating/deactivating Blind Spot Assist
or Active Blind Spot Assist (Y page 208)
R Activating/deactivating Lane Keeping
Assist or Active Lane Keeping Assist
(Y page 208)
Showing the distance display This function is only available with
DISTRONIC PLUS.
X
Press the 0002or0005 button on the
steering wheel to select the DriveAssist menu.
X Press the 0003or0004 button to select
Distance Display .
X Press the 000Bbutton.
The DISTRONIC PLUS distance display
(Y page 173) appears in the multifunction
display.
If the Sensors Deactivated message
appears, the radar sensor system is
deactivated.
X Switch on the radar sensor system
(Y page 211). 206
Menus and submenusOn-board computer and displays

Display messages Possible causes/consequences and
0001 Solutions
0001
Power Steering
Malfunction See
Operator's Manual The powe
rsteering is malfunctioning.
Aw arning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a ris kofanaccident.
X Check whethe ryou are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. 001D
Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Add washer fluid (Y page 287).SmartKey
Display messages Possible causes/consequences and
0001 Solutions
0002
Key Does Not
Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X
Use the correct SmartKey. 0002
Take
Your Key from
Ignition The SmartKey is in the ignition lock.
X
Remove the SmartKey. 0002
Obtain a New Key The SmartKey needs to be replaced.
X
Visit a qualified specialist workshop. 0002
Replace
Key Battery The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries (Y page 77).240
Display messagesOn-board computer and displays

12
Vsockets
General notes The sockets can be used for accessories with
a maximum draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off ,the battery may
discharge.
X Turn the SmartKey to position 1in the
ignition lock (Y page 141).
i An emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
Socket in the rear-compartment center
console X
Pull cover 0003out by its top edge.
X Lift up the cover of socket 0002.115
Vsocket
Important safety notes G
DANGER
When a suitable device is connected, the
11 5Vp ower socket will be carrying a high
voltage. You could receive an electric shock
if the connector cable or the 115 V power socket is pulled out of the trim or is damaged
or wet. There is a risk of fatal injury.
R
Use only connector cables that are dry and
free of damage.
R When the ignition is off, make sure that the
115 V power socket is dry.
R Have the 115 V power socket checked or
replaced immediately at a qualified
specialized workshop if it is damaged or has
been pulled out of the trim.
R Never plug the connector cable into a
115 Vpower socket that is damaged or has
been pulled out of the trim. G
DANGER
If you reach into the power socket or plug
inappropriate devices into the power socket,
you could receive an electric shock. There is
a risk of fatal injury.
Only connect appropriate devices to the
power socket.
! Note that work and repairs on the 115 V
power socket should only be carried out by
qualified specialist personnel.
General notes 115 V power socket
0002provides an
alternating voltage of 115 V so that small
electronic devices can be connected. These
devices, such as games consoles, chargers
and laptops, should not consume more than
a maximum of 150 watts altogether.
Requirements for operation of these devices:
R the electronic device that you connect has
a suitable connector and conforms to
standards specific to the country you are
in.
R the plug of the electronic device is plugged
into 115 V power socket 0002.
R the maximum wattage of the device to be
connected must not exceed 150 watts. Features
265Stowage and features Z

Problems with the 115
Vpower socket Problem Possible causes/consequences and
0001 Solutions
The warning lamp on
the 11
5Vpower socket
is not lit. The on-board voltage is too low because the battery is too weak.
X
Start the engine.
or
X Charge the battery (Y page 300).
If the indicator lamp still does not light up:
X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected a small electronic device that has a constant
nominal power of less than 150 W, but a very high switch-on
current. This device will not work. If you connect such a device,
the 115
Vpower socket will not supply it with power.
X Connect a suitable device. mbrace
Important safety notes !
You must have a license agreement to
activate the mbrace service. Make sure
that your system is activated and ready for
use. To register, press the 0009MB Info call
button. If any of the steps mentioned are
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Shortly after successfully registering with the
mbrace service (Canada: TELEAID), a user ID
and password will be sent to you by post. USA
only: you can use this password to log onto
the mbrace area under "Owners Online" at
http://www.mbusa.com.
The mbrace system is available if:
R
it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center. Features
267Stowage and features Z

The mbrace system
To adjus
tthe volume during an mbrace call,
proceed as follows:
X Press the 0009or000A button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The mbrace system provides various
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
Am
alfunction in the system has been
detected if one of the following occurs:
R The indicator lamp in the SO Sbutton does
not come on during the system self-test.
R The indicator lamp in the 0007Roadside
Assistance butto ndoes not light up during
self-diagnosis of the system.
R The indicator lamp in the 0009MB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- the 0007 Roadside Assistance call
button
- the 0009 MB Info call button
R The mbrace Inoperative or
mbrace Service Not Activated message
appears in the multifunction display after
the system self-diagnosis. If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R
USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
!
You must have a license agreement to
activate the mbrace service. Make sure
that your system is activated and ready for
use. To register, press the 0009MB Info call
button. If any of the steps mentioned are
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
As soon as the emergenc ycall has been
initiated, the indicator lamp in the SO Sbutton 268
FeaturesStowage and featu
res

flashes. The
Connecting Call message
appears in the multifunction display.
The audio outpu tis muted.
Once the connection has been made, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R Current location of the vehicle (as
determined by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
The mbrace system has not been able to
initiate an emergency call if no voice
connection to the Response Center has been
established.T his can occur, for example, if
the relevant mobile phone network is not
available. The indicator lamp in the SOS
button flashes continuously.
The Call Failed message appears in the
multifunction display and must be confirmed.
In this case, seek assistance by other means. Making an emergency call G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
R you see smoke inside or outside of the
vehicle, e.g. if there is a fire after an
accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with a warning triangle. X
To initiate an emergency call
manually: press cover 0002briefly to open.
X Press SOS button 0003briefly.
The indicator lamp in SOS button 0003
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Ben zCustome rAssistance
Center.
X After the emergency call, close cover 0002.
i If the mobile phone network is not
available, mbrace is not able to make an
emergency call. If you leave the vehicle Features
269Stowage and features Z

immediately after pressing the SOS button,
you do not know if mbrace has successfully
made the emergency call. In this situation,
seek additional assistance by other means.
Roadside Assistance button X
Press Roadside Assistance button 0002.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0002
flashes while the call is active. The
Connecting Call message appears on
the multifunction display. The audio output
is muted.
If a connection can be made, the CallConnected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficien tGPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer Assistance center can ascertain the nature of
the problem (Y
page 273).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 0009button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
MB Info call button 270
FeaturesStowage and featu
res