ESP MERCEDES-BENZ C-Class SEDAN 2013 W204 Owner's Manual

Publication details
Internet
Further information about Mercedes-Benz
vehicles and about Daimler AG can be found
on the following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada
only) Editorial office
You are welcome to forward any queries or
suggestions you may have regarding this
Operator's Manual to the technical
documentation team at the following
address:
Daimler AG, HPC: CAC, Customer Service,
70546 Stuttgart, Germany
© Daimler AG: Not to be reprinted, translated
or otherwise reproduced, in whole or in part,
without written permission from Daimler AG.
Symbols
Registered trademarks:
R
Bluetooth ®
is a registered trademark of
Bluetooth SIG Inc.
R DTS is a registered trademark of DTS, Inc.
R Dolby and MLP are registered trademarks
of DOLBY Laboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
are
registered trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of
Prince.
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and iTunes ®
are registered
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R Logic7 ®
is a registered trademark of
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R Microsoft ®
and Windows media ®
are
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Corporation.
R SIRIUS is a registered trademark of Sirius
XM radio Inc.
R HD Radio is a registered trademark of
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R Gracenote ®
is a registered trademark of
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R ZAGATSurvey ®
and related brands are
registered trademarks of ZagatSurvey,
LLC.
In this Operator's Manual, you will find the
following symbols: G
WARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others. H
Environmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle. i
Practical tips or further information that
could be helpful to you.
X This symbol indicates an
instruction that must be followed.
X Several of these symbols in
succession indicate an instruction
with several steps.
(Y page) This symbol tells you where you
can find more information about a
topic.
YY This symbol indicates a warning or
an instruction that is continued on
the next page.
Display Display This font indicates a display in the
multifunction display/COMAND
display.
Parts of the software in the vehicle are
protected by copyright ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.
As at 13.06.2012

COMAND
see separate operating instructions
Combination switch ..........................112
Compass Calibrating ..................................... 279
Calling up ....................................... 278
Setting ........................................... 278
Consumption statistics (on-board
computer) .......................................... 201
Convenience closing feature ..............87
Convenience opening feature ............86
Coolan t(engine)
Checkin gthe level ......................... 286
Display message ............................ 228
Filling capacity ............................... 353
Important safety notes ..................352
Temperature (on-board computer) .212
Temperature gauge ........................ 198
Warning lamp ................................. 251
Cooling
see Climate control
Cornering light function
Changing bulbs .............................. 119
Display message ............................ 224
Function/notes ............................. 114
Crash-responsive emergency
lighting ............................................... 116
Cruise control Cruise control leve r....................... 166
Deactivating ................................... 167
Display message ............................ 235
Driving system ............................... 165
Function/notes ............................. 165
Important safety notes ..................165
Setting aspeed .............................. 167
Storing and maintaining current
speed ............................................ .166
Cup holder
Center console .............................. 261
Important safety notes ..................261
Rea rcompartmen t......................... 262
Customer Assistance Center (CAC) ...26
Customer Relations Department .......26 D
Dashboard see Instrument cluster
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 226
Switching on/off (on-board
computer) ...................................... 209
Switching on/off (switch) ..............111
Dealerships
see Qualified specialist workshop
Declarations of conformity ................. 25
Delaye dswitch-off
Exterio rlighting (on-board
computer )...................................... 210
Interior lighting .............................. 210
Diagnostics connection ......................25
Digital speedometer .........................202
Display (cleaning instructions) ........291
Display messages ASSYST PLUS ................................ 282
Calling up (on-board computer) .....216
Driving systems ............................. 230
Engine ............................................ 228
General notes ................................ 216
Hiding (on-board computer) ...........216
KEYLESS-GO .................................. 240
Lights ............................................ .224
Safety systems .............................. 217
SmartKey ....................................... 240
Tires ............................................... 236
Vehicle .......................................... .238
Distance display (on-board
computer) .......................................... 206
Distance recorder ............................. 201
see Odometer
see Trip odometer
Distance warning (warning lamp) ....253
DISTRONIC PLUS Activatio ncondition s..................... 169
Deactivating ................................... 173
Display message ............................ 233
Displays in the multifunction
displa y........................................... 173 Index
7

Driving tip
s.................................... 174
Function/notes ............................. 167
Important safety notes ..................167
Setting the specified minimum
distance ......................................... 172
Warning lamp ................................. 253
Doors
Automatic locking (on-board
computer) ...................................... 211
Automatic locking (switch) .............. .81
Central locking/unlocking
(SmartKey) ...................................... .74
Control panel ................................... 37
Display message ............................ 239
Emergency locking ........................... 81
Emergency unlocking .......................81
Important safety notes ....................79
Opening (from inside) ......................79
Drinking and driving .........................161
Drinks holder see Cuph older
Drive program
Automatic ...................................... 151
Display ........................................... 149
Manual .......................................... .153
SETUP (on-board computer) ..........213
Drive program selector .....................151
Driver's door see Doors
Driving abroad
Mercedes-Benz Service .................283
Symmetrical low bea m.................. 110
Driving lamps
see Daytime running lamps
Driving on flooded roads ..................164
Driving safety systems ABS (Anti-lock Braking System) .......64
ADAPTIVE BRAKE ............................. 69
BAS (Brake Assist System) ..............65
BAS PLUS (Brake Assist System
PLUS) .............................................. .65
Electroni cbrake force distribution ...69
ESP ®
(Electronic Stability
Program) .................................... 66, 67
ETS/4ETS (Electronic Traction
System) ........................................... 66
Important safety information ...........64 Overview
.......................................... 64
PRE-SAFE ®
Brake ............................ .69
Driving systems
Active Blind Spot Assis t................. 190
Active Driving Assistance package 190
Active Lane Keeping Assist ............193
ATTENTION ASSIST ........................185
Blind Spot Assist ............................ 186
Cruise control ................................ 165
Display message ............................ 230
DISTRONI CPLUS ........................... 167
Dynami chandling package with
sports mod e.................................. 175
HOLD function ............................... 176
Lane Keeping Assist ......................188
Lane Tracking package ..................186
Parking Guidance ........................... 182
PARKTRONI C................................. 179
RAC ESTART (AMG vehicles) ..........177
Rea rview camera .......................... 185
Driving tips
Automatic transmission .................150
Brakes ........................................... 162
Break-in period .............................. 140
DISTRONI CPLUS ........................... 174
Downhill gradient ........................... 162
Drinking and driving .......................161
Driving abroad ............................... 110
Driving in winter ............................ .165
Driving on flooded road s................ 164
Driving on wet road s...................... 164
Exhaust check ............................... 161
Fuel ................................................ 160
General .......................................... 160
Hydroplaning ................................. 164
Icy road surfaces ........................... 165
Limited braking efficiency on
salted road s................................... 163
Snow chains .................................. 313
Symmetrical low bea m.................. 110
Wet road surface ........................... 163
DVD audio (on-board computer) ......204
DVD video (on-board computer) ......205
Dynamic handling package with
sports mode ....................................... 1758
Index

E
EASY-ENTRY feature Activating/deactivating .................211
Function/notes ............................. 102
EASY-EXIT feature
Crash-responsive ........................... 103
Function/notes ............................. 102
Switching on/off ........................... 211
EBD (electronic brake force
distribution)
Display message ............................ 218
Function/notes ................................ 69
ECO display
Function/notes ............................. 161
On-board computer .......................202
ECO start/stop function
Automatic engine start ..................146
Automatic engine switch-off ..........145
Deactivating/activating .................146
General information .......................145
Important safety notes ..................145
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Emergenc yrelease
Driver's door .................................... 81
Fuel filler fla p................................. 157
Trunk ............................................... 84
Vehicle ............................................. 81
Emergency spare wheel
General notes ................................ 342
Important safety notes ..................342
Storage location ............................ 343
Technical data ............................... 344
Emergency Tensioning Devices
Function .......................................... .58
Safety guideline s............................. 41
Emissions control
Service and warranty information ....22
Engine
Check Engine warning lamp ........... 250
Display message ............................ 228
ECO start/stop function ................145
Engine number ............................... 347
Irregularr unning............................ 147
Jump-starting ................................. 302
Starting problems ..........................147Starting the engine with the
SmartKey
....................................... 143
Starting with KEYLESS-GO .............143
Switching off .................................. 159
Tow-starting (vehicle) ..................... 306
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ...................147
Engine oil
Adding ........................................... 285
Additives ........................................ 352
Checking the oil level ..................... 284
Checking the oil level using the
dipstick .......................................... 285
Display message ............................ 229
Filling capacity ............................... 351
Notes about oil grades ................... 351
Notes on oil level/consumption ....284
Temperature (on-board computer) .212
Viscosity ........................................ 352
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...213
Deactivating/activating (AMG
vehicles) .......................................... 68
Deactivating/activating (except
AMG vehicles) ................................ 207
Deactivating/activating (notes;
except AMG vehicles) ......................67
Display message ............................ 217
ETS/4ETS ........................................ 66
Function/notes ......................... 66, 67
Important safety information ...........66
Warning lamp ................................. 246
ETS/4ETS (Electronic Traction
System) ................................................ 66
Exhaus tcheck ................................... 161
Exhaus ttail pipe (cleaning
instructions) ...................................... 291
Exterior lighting Setting options .............................. 110
see Lights
Exterior mirrors
Adjusting ....................................... 103
Dipping (automatic) .......................105
Folding in/ou t(automatically) .......104 Index
9

Trunk
Emergency release ..........................84
Important safety notes ....................82
Locking separatel y........................... 84
Opening (automatically from
inside) .............................................. 83
Opening (automatically from
outside) ............................................ 83
Trunk lid
Display message ............................ 239
Opening/closing .............................. 82
Opening dimensions ......................355
Trunk load (maximum) ......................355
Turn signals Display message ............................ 224
Switching on/off ........................... 112
see Turn signals
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................81
From inside the vehicle (central
unlocking button) ............................. 80 V
Vanity mirror (in the sun visor) ........262
Vehicle Data acquisition ............................... 26
Display message ............................ 238
Emergency locking ........................... 81
Emergency unlocking .......................81
Equipment ....................................... 22
Individua lsettings .......................... 208
Limited Warranty ............................. 26
Loading .......................................... 321
Locking (in an emergency) ...............81
Locking (SmartKey) .......................... 74
Lowering ........................................ 338
Maintenance .................................... 23
Parking for a long period ................ 160
Pulling away ................................... 144
Raising ........................................... 335
Reporting problems .........................26
Securing from rolling away ............335 Towing away
.................................. 304
Transporting .................................. 306
Unlocking (in an emergency) ...........81
Unlocking (SmartKey) ......................74
Vehicle data ................................... 355
Vehicle data ....................................... 355
Vehicle dimensions ...........................355
Vehicle emergency locking ................81
Vehicle identification number see VIN
Vehicle identification plate ..............346
Vehicle tool kit .................................. 296
Video (DVD) ........................................ 205
VIN ...................................................... 346 W
Warning and indicator lamps ABS ................................................ 244
Brakes ........................................... 244
Check Engine ................................. 250
Coolant .......................................... 251
Distance warning ........................... 253
DISTRONI CPLUS ........................... 253
ESP ®
.............................................. 246
ESP ®
OFF ....................................... 247
Fuel tank ........................................ 250
Overview .......................................... 32
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Reserve fuel ................................... 250
Seat bel t........................................ 242
SPORT handling mode ...................247
SRS ................................................ 249
Tire pressure monitor ....................254
Warranty ............................................ 346
Washer fluid Display message ............................ 240
Wheel bol ttightening torque ...........338
Wheel chock ...................................... 335
Wheels Changing awheel .......................... 334
Checking ........................................ 311
Cleaning ......................................... 289
Cleaning (warning) .........................334
Emergency spare wheel .................342
Important safety notes ..................310
Interchanging/changing ................334 Index
19

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 0001of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. Introduction
21 Z

In situations like this, the body, the
undercarriage, chassis parts, wheels or tires
could be damaged withou tthe damage being
visible. Components damaged in this way can
unexpectedly fail or, in the case of an
accident, no longer withstand the strain they
are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves, grass
or twigs can gather between the underbody
and the underbody paneling. If these
materials come in contact with hot parts of
the exhaust system for an extended period,
they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey you
notice that driving safety is impaired, pull over
and stop the vehicle immediately, paying
attention to road and traffic conditions. In
such cases, visit a qualified specialist
workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, including interference that may cause
undesired operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats.
! If the engine is switched off and
equipmen tonthe diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Ben zCenter is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work Introduction
25 Z

required on yourv
ehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-BenzC enter:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Problems with your vehicle
If you should experience aproble mwith your
vehicle, particularly one that you believe may
affec tits safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
agai nwith a Mercedes-Ben zCenter or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-BenzC anada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 57 5pursuan tto the
"National Traffic and Motor Vehicle Safety Act
of 1966". If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA
)in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds tha ta
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
aboutt he proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Ben zLimited Warranty or by the
New or Used-Vehicle Warranty. Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuan tto California Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident. 26
Introduction

Warning and indicator lamps
Function Page
0002
000D
ESP® 246
0003
SPORT handling
mode in AMG vehicles 247
0003
000B
Distance warning 253
0022
0015
ESP®
OFF 246
0021
000C
Brakes (USA only) 244
001F
0006
Brakes (Canada only) 244
0020
00070006
Turn signals 112
0012
0018
ABS 244
0013
001E
SRS 249
0014
000E
Check Engine 250
0015
0014
Tire pressure monitor 254 Function Page
0016
0012
Seat belt 242
0018
000D
ESP®
in AMG vehicles 247
0019
000C
Coolant 251
001A
000A
High-beam
headlamps 113
001B
000B
Low-beam
headlamps 111
001D
0014
Parking lamps 112
001E
000E
Rearfog lamp 112
0023
000C
Front fog lamps 111
0024
0010
Reserve fuel 25032
Instrument clusterAt a glance

Center console
Center console, upper section
Function Page
0002
Audio system/COMAND;
see the separate operating
instructions
0003
0009
Seat heating 100
0022
0012
Seat ventilation 101
0021
0005
PARKTRONIC
(Canada only) 179
001F
001A
Hazard warning
lamps 113 Function Page
0020
0019001B
Indicator lamp 47
0012
0013
Roller sunblind in the
rear window 263
0013
0003
Dynamic driving
package with sports mode 175
0015
AMG vehicles: ESP ® 6834
Center consoleAt a glance