check oil MERCEDES-BENZ C-Class SEDAN 2013 W204 Owner's Manual

E
EASY-ENTRY feature Activating/deactivating .................211
Function/notes ............................. 102
EASY-EXIT feature
Crash-responsive ........................... 103
Function/notes ............................. 102
Switching on/off ........................... 211
EBD (electronic brake force
distribution)
Display message ............................ 218
Function/notes ................................ 69
ECO display
Function/notes ............................. 161
On-board computer .......................202
ECO start/stop function
Automatic engine start ..................146
Automatic engine switch-off ..........145
Deactivating/activating .................146
General information .......................145
Important safety notes ..................145
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Emergenc yrelease
Driver's door .................................... 81
Fuel filler fla p................................. 157
Trunk ............................................... 84
Vehicle ............................................. 81
Emergency spare wheel
General notes ................................ 342
Important safety notes ..................342
Storage location ............................ 343
Technical data ............................... 344
Emergency Tensioning Devices
Function .......................................... .58
Safety guideline s............................. 41
Emissions control
Service and warranty information ....22
Engine
Check Engine warning lamp ........... 250
Display message ............................ 228
ECO start/stop function ................145
Engine number ............................... 347
Irregularr unning............................ 147
Jump-starting ................................. 302
Starting problems ..........................147Starting the engine with the
SmartKey
....................................... 143
Starting with KEYLESS-GO .............143
Switching off .................................. 159
Tow-starting (vehicle) ..................... 306
Engine, jump starting
see Jump starting (engine)
Engine electronics
Problem (malfunction) ...................147
Engine oil
Adding ........................................... 285
Additives ........................................ 352
Checking the oil level ..................... 284
Checking the oil level using the
dipstick .......................................... 285
Display message ............................ 229
Filling capacity ............................... 351
Notes about oil grades ................... 351
Notes on oil level/consumption ....284
Temperature (on-board computer) .212
Viscosity ........................................ 352
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...213
Deactivating/activating (AMG
vehicles) .......................................... 68
Deactivating/activating (except
AMG vehicles) ................................ 207
Deactivating/activating (notes;
except AMG vehicles) ......................67
Display message ............................ 217
ETS/4ETS ........................................ 66
Function/notes ......................... 66, 67
Important safety information ...........66
Warning lamp ................................. 246
ETS/4ETS (Electronic Traction
System) ................................................ 66
Exhaus tcheck ................................... 161
Exhaus ttail pipe (cleaning
instructions) ...................................... 291
Exterior lighting Setting options .............................. 110
see Lights
Exterior mirrors
Adjusting ....................................... 103
Dipping (automatic) .......................105
Folding in/ou t(automatically) .......104 Index
9

Stowage compartments
Armrest (under) ............................. 257
Cuph olders ................................... 261
Eyeglasses compartment ...............257
Glove box ...................................... .257
Important safety information .........256
Rea r............................................... 258
Stowage net ................................... 258
Under driver's seat/front-
passenger sea t.............................. 258
Stowage net ....................................... 258
Stowage well beneath the trunk
floor .................................................... 260
Summer opening see Convenience opening feature
Summer tires ..................................... 312
Sun visor ............................................ 262
Surround lighting (on-board
computer) .......................................... 210
Switching air-recirculation mode
on/off ................................................. 136
Switching off the alarm (ATA) ............71 T
Tachometer ........................................ 199
Tail lamps Display message ............................ 225
Tank content
Fuel gauge ....................................... 31
Technical data
Capacities ...................................... 347
Emergency spare wheel .................344
Information .................................... 346
Tires/wheels ................................. 338
Vehicle data ................................... 355
TELEAID
Call priority .................................... 271
Downloading destinations
(COMAND) ..................................... 271
Downloading route s....................... 274
Emergency call .............................. 268
Geo fencing ................................... 274
Important safety notes ..................267
Locating astolen vehicl e............... 273
MB info call button ........................270
Remote vehicle locking ..................272
Roadside Assistance button ..........270 Search
&Send ............................... 272
Self-test ......................................... 268
Speed alert .................................... 274
System .......................................... 268
Triggering the vehicle alarm ........... 275
Vehicle remote malfunction
diagnosi s....................................... 273
Vehicle remote unlocking ..............272
Telephone
Accepting acall............................. 205
Display message ............................ 240
Menu (on-board computer) ............205
Number from the phone book ....... .206
Redialing ........................................ 206
Rejecting/ending acall................. 205
Temperature
Coolant .......................................... 198
Coolant (on-board computer) ......... 212
Engine oil (on-board computer) ...... 212
Outside temperature ..................... .199
Setting (climate control) ................133
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........71
Immobilize r...................................... 71
Through-loading feature ...................258
Time see separate operating instructions
Timing (RACETIMER) .........................213
Tire pressure Calling up (on-board computer) .....318
Checking manually ........................317
Display message ............................ 236
Maximum ....................................... 316
Notes ............................................. 315
Pressure loss warning ....................317
Recommended ............................... 313
see Tire pressure
Tire pressure loss warning
system
Important safety notes ..................317
Restarting ...................................... 318
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 320
Function/notes ............................. 318
Restarting ...................................... 320
Warning lamp ................................. 254
Warning message .......................... 320 Index
17

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P.This is
the case, for example, if you wish to tow the
vehicle away. !
Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter.
X Apply the parking brake.
X Pry off selector lever gaiter 0002with a flat,
blunt object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull
selector lever gaiter
0002up and out.
X Press release button 0003down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0or 1), as ESP ®
will Automatic transmission
155Driving and parking Z

Display messages Possible causes/consequences and
0001 Solutions
0009 The battery is no
tbeing charged.
Aw arning tone also sounds.
Possible causes are:
R a defective alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Pull ove rand stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Ope nthe hood.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is not damaged:
X Visit a qualified specialist workshop. 0012
Check Engine Oil
At Next Refueling The engine oil level has dropped to the minimum level.
Aw
arning tone also sounds.
X Chec kthe oil level when next refueling, at the latest
(Y page 285).
X If necessary, add engine oil (Y page 285).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. Display messages
229On-board computer and displays Z

Display messages Possible causes/consequences and
0001 Solutions
0012
Check Engine Oil
Level (Add 1 quart) AMG vehicles: the engine oil level is too low.
X
Chec kthe oil level when next refueling, at the latest
(Y page 285).
X If necessary, add engine oil (Y page 285).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. 0010
Fuel Level Low The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. 0008 There is only a very small amount of fuel in the fuel tank.
X
Refuel at the nearest gas station without fail. 0010
Gas Cap Loose The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
X Close the fuel filler cap.
If the fuel filler cap is correctly closed:
X Visit a qualified specialist workshop. Driving systems
Display messages Possible causes/consequences and
0001 Solutions
0003
Attention Assist:
Take a Break! Based on certain criteria, ATTENTION ASSIST has detected fatigue
or
alack of concentration on th epart of th edriver. A warning tone
also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so you get
enough rest. 0003
Attention Assist
Inoperative ATTENTION ASSIST is inoperative.
X
Visi taqualified specialist workshop. 230
Display messagesOn-board computer and displays

Aq
ualified specialist workshop, e.g. an
authorized Mercedes-Ben zCenter, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example.
Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-BenzC
enter. Engine compartment
Hood
Important safety notes G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
When opening and closing the hood, it may
suddenly fall into the closed position .There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement. G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartmentc ould expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury. Engine compartment
283Maintenance and care
Z

If you need to do any work inside the engine
compartment,
R
switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R keep clothing away from moving parts G
WARNING
The ignition system and the fuel injection
system work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition
system or fuel injection system when the
ignition is switched on.
Opening the hood G
WARNING
The windshield wipers and wiper linkage
could be set in motion.
When the hood is open, you or others could
be injured by the wiper linkage.
Make sure that the windshield wipers are
switched off. Remove the SmartKey or make
sure that no ignition positio nhas been
selected with KEYLESS-GO. All indicator
lamps must be off in the instrument panel.
! Make sure that the windshiel dwipers are
not folded away fro mthe windshield. You
could otherwise damage the windshield
wipers or the hood.
X Make sure that the windshield wipers are
turned off. X
Pull release lever 0002on the hood.
The hood is released. X
Reach into the gap, pull hood catch
handle 0003up and lift the hood.
If you lift the hood by approximately
15 inches (40c m), the hood is opened and
held open automatically by the gas-filled
strut.
Closing the hood X
Lower the hood and let it fall from a height
of approximately 8 in (20 cm).
X Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Engine oil
General notes on the oil level Depending on the driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters
)of oil
over adistanc eof600 miles (1,000 km). The 284
Engine compartmentMaintenance and care

oil consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
Checking the oil level using the oil
dipstick X
Park the vehicle on a level surface.
To check the oil level with the engine at
operating temperature, switch the engine
off and wait for approximately five minutes.
X Pull oil dipstick 0002out of the dipstick guide
tube.
X Wipe off oil dipstick 0002.
X Slowly slide oil dipstick 0002into the guide
tube to the stop, and take it out again.
If the level is between MIN mark 0022and
MAX mark 0003, the oil level is correct.
X If the oil level has dropped to MIN mark
0022 or below, add 1.1 US qt (1.0 liter) of
engine oil. Adding engine oil G
WARNING
If engine oil comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next
to the filler neck. Let the engine cool down
and thoroughly clean the engine oil off the
components before starting the engine. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off. Engine compartment
285Maintenance and care Z

Example: engine oil cap
X Turn cap 0002counter-clockwise and remove
it.
X Add engine oil.
If the oil level is at or below the MIN mark
on the oil dipstick, add 1.1 US qt (1.0 liter)
of engine oil.
X Replace cap 0002on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level agai nwith the oil
dipstick (Y page 285).
Further information on engine oil
(Y page 351). Checking and adding other service
products
Checking coolant level G
WARNING
The engine cooling system is pressurized,
particularly when the engine is warm. When
opening the cap, you could be scalded by hot
coolan tspraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
Only chec kthe coolant level when the vehicle
is on a level surface and the engine has cooled
down. X
Turn the SmartKey to position 2in the
ignition lock (Y page 141).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 142).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †). X
Slowly turn cap 0002half a turn counter-
clockwise and allow excess pressure to
escape.
X Turn cap 0002further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
0022 in the filler neck when cold, there is
enough coolant in coolant expansion
tank 0003.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar 0022in the fuel
filler neck when warm, there is enough
coolant in expansion tank 0003.
X If necessary, add coolant that has been
tested and approved by Mercedes-Benz.
X Replace cap 0002and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 352). 286
Engine compartmentMaintenance and care

Changing
awheel Flat tire
You can find information on wha tto do in the
event of a flat tire in the "Flat tire" section
(Y page 297).
Information on driving with MOExtended tires
in the event of a flat tire can be found under
"MOExtended tires (tires with run-flat
characteristics" (Y page 297).Rotating the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions.
The wheel brakes or suspension components
may also be damaged. There is a risk of
accident.
Rotate front and rear wheels only if the wheels
and tires are of the same dimensions.
! On vehicles equipped with a tire pressure
monitor, electronic components are
located in the wheel.
Tire-mounting tools should not be used
near the valve. This could damage the
electronic components.
Only have tires changed at a qualified
specialist workshop.
Always observe the instructions and safety
notes in the "Mounting awheel" section
(Y page 334).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires
in the center.
If your vehicle's tire configuration allows, you
can rotate the wheels according to the
intervals in the tire manufacturer's warranty
book in your vehicle documents. If no
warranty book is available, the tires should be rotated every 3,000 to 6,000 miles
(5,000 to
10,000 km), or earlier if tire wear requires. Do
not change the direction of wheel rotation.
Clean the contac tsurface softhe wheel and
the brake disc thoroughly every time a wheel
is rotated. Check the tire pressures.
Information on changing tires and mounting
the spare wheel (Y page 334). Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of hydroplaning. You will only gain these
benefits if the correct direction of rotation is
maintained.
An arrow on the sidewall of the tire indicates
its correct direction of rotation. Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel. Cleaning the wheels
G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately. Mounting
awheel Preparing the vehicle
X Stop the vehicle on solid, non-slippery and
level ground.
X Apply the parking brake. 334
Mounting
awheelWheels and tires