transmission MERCEDES-BENZ C-Class SEDAN 2013 W204 Owner's Manual

Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 227
see Lights
Automatic engine start (ECO start/
stop function) .................................... 146
Automatic engine switch-off (ECO
start/stop function) ..........................145
Automatic headlamp mode ..............111
Automatic transmission Automatic drive program ...............151
Changing gea r............................... 150
Display message ............................ 238
Driving tips .................................... 150
Emergency running mode ..............155
Kickdow n....................................... 150
Manual drive program ....................153
Overview ........................................ 148
Problem (malfunction) ...................155
Progra mselecto rbutton ................ 150
Pulling away ................................... 144
Releasing the parking lock
manually ........................................ 155
Selector leve r................................ 148
Shift range s................................... 152
Starting the engine ........................143
Steering wheel paddle shifters ......151
Transmission position displa y........ 149
Transmissio npositions .................. 149
Automatic transmission
emergency mode ............................... 155 B
Backup lamp Changing bulbs .............................. 120
Display message ............................ 226
Bag hook ............................................ 260
BAS (Brake Assist System) .................65
BAS PLUS (Brake Assist System
PLUS) .................................................... 65
Battery (SmartKey) Checking .......................................... 77
Important safety notes ....................76
Replacing ......................................... 77Battery (vehicle)
Charging ........................................ 300
Display message ............................ 229
Important safety notes ..................298
Jump starting ................................. 302
Blin dSpot Assist
Activating/deactivating .................208
Display message ............................ 232
Notes/function .............................. 186
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 219
Notes ............................................. 352
Brake lamps
Changing bulbs .............................. 120
Display message ............................ 225
Brakes
ABS .................................................. 64
BAS .................................................. 65
BAS PLUS ........................................ 65
Brake fluid (notes) .........................352
Display message ............................ 217
Driving tips .................................... 162
High-performance brake system ....164
Important safety notes ..................162
Maintenance .................................. 163
Parking brake ................................ 159
Warning lamp ................................. 244
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Changing bulbs C
California Important notice for retail
customers and lessees ....................23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 293
Car wash ........................................ 287 Index
5

Driving tip
s.................................... 174
Function/notes ............................. 167
Important safety notes ..................167
Setting the specified minimum
distance ......................................... 172
Warning lamp ................................. 253
Doors
Automatic locking (on-board
computer) ...................................... 211
Automatic locking (switch) .............. .81
Central locking/unlocking
(SmartKey) ...................................... .74
Control panel ................................... 37
Display message ............................ 239
Emergency locking ........................... 81
Emergency unlocking .......................81
Important safety notes ....................79
Opening (from inside) ......................79
Drinking and driving .........................161
Drinks holder see Cuph older
Drive program
Automatic ...................................... 151
Display ........................................... 149
Manual .......................................... .153
SETUP (on-board computer) ..........213
Drive program selector .....................151
Driver's door see Doors
Driving abroad
Mercedes-Benz Service .................283
Symmetrical low bea m.................. 110
Driving lamps
see Daytime running lamps
Driving on flooded roads ..................164
Driving safety systems ABS (Anti-lock Braking System) .......64
ADAPTIVE BRAKE ............................. 69
BAS (Brake Assist System) ..............65
BAS PLUS (Brake Assist System
PLUS) .............................................. .65
Electroni cbrake force distribution ...69
ESP ®
(Electronic Stability
Program) .................................... 66, 67
ETS/4ETS (Electronic Traction
System) ........................................... 66
Important safety information ...........64 Overview
.......................................... 64
PRE-SAFE ®
Brake ............................ .69
Driving systems
Active Blind Spot Assis t................. 190
Active Driving Assistance package 190
Active Lane Keeping Assist ............193
ATTENTION ASSIST ........................185
Blind Spot Assist ............................ 186
Cruise control ................................ 165
Display message ............................ 230
DISTRONI CPLUS ........................... 167
Dynami chandling package with
sports mod e.................................. 175
HOLD function ............................... 176
Lane Keeping Assist ......................188
Lane Tracking package ..................186
Parking Guidance ........................... 182
PARKTRONI C................................. 179
RAC ESTART (AMG vehicles) ..........177
Rea rview camera .......................... 185
Driving tips
Automatic transmission .................150
Brakes ........................................... 162
Break-in period .............................. 140
DISTRONI CPLUS ........................... 174
Downhill gradient ........................... 162
Drinking and driving .......................161
Driving abroad ............................... 110
Driving in winter ............................ .165
Driving on flooded road s................ 164
Driving on wet road s...................... 164
Exhaust check ............................... 161
Fuel ................................................ 160
General .......................................... 160
Hydroplaning ................................. 164
Icy road surfaces ........................... 165
Limited braking efficiency on
salted road s................................... 163
Snow chains .................................. 313
Symmetrical low bea m.................. 110
Wet road surface ........................... 163
DVD audio (on-board computer) ......204
DVD video (on-board computer) ......205
Dynamic handling package with
sports mode ....................................... 1758
Index

Parking
............................................... 158
Important safety notes ..................158
Parking brake ................................ 159
Position of exterior mirror, front-
passenger side ............................... 105
Rea rview camera .......................... 185
see PARKTRONIC
Parking aid
Parking Guidance ........................... 182
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 218
Notes/function .............................. 159
Parking Guidance
Display message ............................ 232
Important safety notes ..................182
Parking lamps
Changing bulbs .............................. 119
Switching on/off ........................... 112
PARKTRONIC
Deactivating/activating .................181
Driving system ............................... 179
Function/notes ............................. 179
Important safety notes ..................179
Problem (malfunction) ...................182
Range of the sensors .....................180
Warning displa y............................. 180
PASSENGE RAIR BAG OFF
Problems (malfunction) .................. 223
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 47
Plastic trim (cleaning instructions) .292
Power washers .................................. 288
Power windows see Side windows
PRE-SAFE ®
(anticipatory occupant
protection) Display message ............................ 219
Operation ........................................ .52
PRE-SAFE ®
Brake
Activating/deactivating .................207
Display message ............................ 220
Function/notes ................................ 69
Warning lamp ................................. 253
Program selector button ..................150Protection of the environment
General notes .................................. 21
Pulling away
Automatic transmission .................144 Q
Qualifie dspecialis tworkshop ...........25 R
RACE START (AMG vehicles) .............177
RACETIMER (on-board computer) ....213
Radar sensor system Activating/deactivating .................211
Display message ............................ 231
Radio
Selecting astation ......................... 204
see separate operating instructions
Reading lamp ..................................... 115
Rear compartment Setting the airflow .........................134
Setting the airv ents...................... 138
Rear fog lamp
Display message ............................ 226
Switching on/off ........................... 112
Rear seats
Display message ............................ 239
Folding the backres tforwards/
back ............................................... 259
Rear view camera
Cleaning instructions .....................291
Function/notes ............................. 185
Rear-view mirror
Anti-glar e(manual) ........................ 103
Dipping (automatic) .......................105
Rear window blind ............................263
Rear window defroster Problem (malfunction) ...................136
Switching on/off ........................... 135
Refrigerant (air-conditioning
system) Important safety notes ..................354
Refueling
Fuel gauge ....................................... 31
Important safety notes ..................15614
Index

Notes for AMG vehicles
.................349
Refueling proces s.......................... 156
see Fuel
Releasing the parking lock
manually (automatic transmission) 155
Remote control Garage door opener .......................275
Programming (garage door opener) 275
Reporting safety defects ....................26
Reserve (fuel tank) see Fuel
Reserve fuel
Display message ............................ 230
Warning lamp ................................. 250
see Fuel
Residual heat (climate control) ........136
Restraint system see SRS (Supplemental Restraint
System)
Reverse gear
Engaging (automatic transmission) 148
Reversing feature
Panorama sliding sunroo f................ 89
Roller sunblinds ............................... 91
Side windows ................................... 85
Sliding sunroo f................................. 89
Roadside Assistance (breakdown) ....23
Roller blind see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 91
Rea rside windows ......................... 263
Rea rwindow .................................. 263
Roof carrier ........................................ 261
Roof lining and carpets (cleaning
guidelines) ......................................... 293
Roof load (maximum) ........................355
Route (navigation) see Route guidance (navigation)
Route guidance (navigation) ............203 S
Safety Childre ninthe vehicle ..................... 58
Child restraint systems ....................58Occupant Classification System
(OCS)
............................................... 47
Overview of occupant safety
systems ........................................... 40
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger sea tbelt ......................... 56
Adjusting the height ......................... 57
Belt force limiters ............................ 58
Cleaning ......................................... 293
Correct usage .................................. 55
Emergency Tensioning Devices ....... .58
Fastening ......................................... 56
Important safety guidelines .............54
Releasing ......................................... 57
Safety guidelines ............................. 41
Switching belt adjustment on/off
(on-board computer) ......................212
Warning lamp ................................. 242
Warning lamp (function) ................... 57
see Seat belts
Seats
Adaptive sea tbackrests (AMG
vehicles) .......................................... 99
Adjusting (electrically). ....................96
Adjusting (manually and
electrically). ..................................... 96
Adjusting lumba rsuppor t................ 99
Adjusting the 4-way lumbar
support ............................................ 99
Adjusting the head restraint ............97
Cleaning the cover .........................292
Correct driver's seat position ........... 94
Important safety notes ....................95
Seat heating problem ....................101
Seat ventilation problem ................101
Storing settings (memory function) 106
Switching sea theating on/off .......100
Switching seat ventilation on/off ..101
Sensors (cleaning instructions) .......291
Service menu (on-board computer) .208
Service products Brake fluid ..................................... 352
Coolant (engine) ............................ 352
Engine oil ....................................... 351
Fuel ................................................ 347 Index
15

Tires
Aspect ratio (definition) .................333
Average weight of the vehicle
occupants (definition) ....................331
Bar (definition) ............................... 331
Changing awheel .......................... 334
Characteristics .............................. 331
Checking ........................................ 311
Definition of terms .........................331
Direction of rotatio n...................... 334
Display message ............................ 236
Distributio nofthe vehicle
occupants (definition) ....................333
DOT, Tire Identification Number
(TIN) .............................................. .330
DOT (Department of
Transportation) (definition) ............331
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 332
GVW (Gross Vehicle Weight)
(definition) ..................................... 332
GVWR (Gross Vehicle Weight
Rating) (definition) .........................332
Important safety notes ..................310
Increased vehicle weight due to
optional equipment (definition) ......331
Kilopascal (kPa) (definition) ...........332
Labeling (overview )........................ 327
Load bearing index (definition) ......333
Load index ..................................... 330
Load index (definition) ...................332
M+S tires ....................................... 312
Maximum loaded vehicle weight
(definition) ..................................... 332
Maximum load on a tire (definition) 332
Maximum permissible tire
pressure (definition) ....................... 332
Maximum tire loa d......................... 325
Maximum tire load (definition) .......332
MOExtended tires ..........................297
Optional equipment weight
(definition) ..................................... 333
PSI (pounds per square inch)
(definition) ..................................... 332
Replacing ....................................... 334
Service life ..................................... 312
Sidewall (definition) .......................333
Speed rating (definition) ................332Storing
........................................... 334
Structure and characteristics
(definition) ..................................... 331
Summer tires ................................. 312
Temperature .................................. 327
TIN (Tire Identification Number)
(definition) ..................................... 333
Tire bea d(definition) ...................... 333
Tire pressure (definition) ................333
Tire pressures (recommended )...... 331
Tire size (data) ............................... 338
Tire size designation, load-bearing
capacity, speed rating .................... 328
Tire tread ....................................... 311
Tire tread (definition) .....................333
Total load limit (definition) .............333
Traction ......................................... 326
Traction (definition) .......................333
Trea dwear ..................................... 326
Uniform Tire Quality Grading
Standard s...................................... 326
Uniform Tire Quality Grading
Standard s(definition) .................... 331
Unladen weight (definition) ............332
Wea rindicato r(definition) .............333
Whee lrim (definition ).................... 331
see Flat tire
Top Tether ............................................ 62
Towing Important safety guidelines ...........304
Installing the towing eye ................305
Removing the towing eye. ..............305
With the rear axle raised ................305
Towing away
With both axles on the ground .......305
Tow-starting
Emergency engine starting ............306
Important safety notes ..................304
Transfer case ..................................... 155
Transmission see Automatic transmission
Transporting the vehicle ..................306
Trim pieces (cleaning instructions) .292
Trip computer (on-board computer) 201
Trip odometer Calling up ....................................... 201
Resetting (on-board computer) ......202
see Trip odometer 18
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 0001of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. Introduction
21 Z

In particular, the detection of obstacles can
be impaired if there is:
R
dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radars ources
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
relative to the center of your vehicle G
WARNING
BAS PLUS does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As aresult, BAS PLUS may not intervene in all
critical situations. There is a risk of an
accident.
Always pay careful attention to the traffic
situation and be ready to brake.
Following damage to the fron tend of the
vehicle, have the configuratio nand operation
of the rada rsensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the fron tofthe vehicle. ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes"
section (Y page 64).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tires and
the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. The engine output is also modified to keep the vehicle on the desired course within
physical limits. ESP
®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
ETS/4ETS (Electronic Traction System) i
Observe the "Important safety notes"
section (Y page 64).
ETS/4ETS traction control is part of ESP ®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. In addition, more drive torque is
transferred to the wheel or wheels with
traction.
Traction control remains active, even if you
deactivate ESP ®
.
Important safety notes i
Observe the "Important safety notes"
section (Y page 64). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further
driving safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! When testing the electric parking brake
on a braking dynamometer, switch off the
ignition. Application of the brakes by
ESP ®
may otherwise destroy the brake
system.
Vehicles without 4MATIC: observe the notes
on ESP ®
(Y page 305) when towing the
vehicle with a raised rear axle.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. Before you
operate the vehicle on such a
dynamometer, please consult a qualified 66
Driving safety systemsSafety

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be
unintentionally turned in the ignition lock .This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings
before inserting the SmartKey into the
ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
R Do not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects e.g. a metal case
This can affect the functionality of the
SmartKey. SmartKey functions
The SmartKey centrally locks/unlocks:
R the doors
R the trunk lid
R the fuel filler flap 74
SmartKeyOpening and closing

Problem Possible causes/consequences and
0001 Solutions
The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 298).
or
X Jump-start the vehicle (Y page 302).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X
Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they Doors
79Opening and closing Z

X
Press emergency release button 0002briefly.
The trunkl id unlocks and opens.
The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving.
Trun klid emergency release light:
R emergency release button 0002flashes for
30 minutes after the trunk lid is opened
R emergency release button 0002flashes for
60 minutes after the trunk lid is closed
The trunk lid emergency release does not
open the trunk lid if the battery is
disconnected or discharged. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side
window and the door frame as the side
window moves. There is a risk of injury.
Make sure that nobody touches the side
window during the opening procedure. If
somebody becomes trapped, release the
switch or pull the switch to close the side
window again. G
WARNING
While opening the side windows, body parts
in the closing area could become trapped.
There is a risk of injury. Make sure that no body parts are in close
proximity during the closing procedure. If
somebody becomes trapped, release the
switch or press the switch down to open the
side window again.
G
WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows .When leaving the vehicle, always
take the SmartKey with you and lock the
vehicle. Never leave children unsupervised in
the vehicle. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Side window reversing feature
The side windows are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a side window during the
closing process, the side window opens again
automatically .However, the automatic
reversing feature is only an aid and does not Side windows
85Opening and closing Z