MERCEDES-BENZ C-Class SEDAN 2014 W204 Repair Manual

force exerted by the sea
tbelt on the vehicle
occupan tis reduced.
The seat belt force limiters for the front seats
are synchronized with the front air bags,
which take on a part of the deceleration force.
This results in the force exerted on the
occupant being distributed over a greater
area. Children in the vehicle
Child restraint systems
Important safety notes Mercedes-Benz recommends that you always
properly secure all infants and children with
a child or infant seat restraint system for the
trip.
The use of seat belts and infant and child
restraint systems is required by law in:
R all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Infants and children must always be seated in
an appropriate infant or child restraint system
recommended for the size and weight of the
child. The infant or child restraint system
must be properly secured in accordance with
the manufacturer's instructions.
All infant or child restraint systems must meet
the following standards:
R U.S. Federal Motor Vehicle Safety
Standards 213 and 225
R Canadian Motor Vehicle Safety Standards
213 and 210.2
Confirmation that the child restraint system
corresponds to the standards can be found
on an instruction label on the child restraint
system. This confirmation can also be found
in the installation instructions that are
included with the child restraint system. Always read and follow the manufacturer's
instructions when using an infant or child
restraint system or booster seat.
Observe all warning signs in the vehicle
interior and on the infant or child restraint. G
WARNING
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible.R egardless of seating position,
children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and top tether strap, or lower anchors and
top tether strap, fully in accordance with the
child seat manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the front
passenger fron tair bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front passenger seat.
R For children larger than the typical
12-month-old child, the front passenger
front air bag may or may not be activated.
Always make sure the 0019001Bindicator Children in the vehicle
59Safety
Z

lamp is illuminated, indicating that the front
passenger front air bag is deactivated.
R Ac hild in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to
completely eliminate this risk is to never
place a child in a rear-facing child restraint
in the front seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint in a backseat.
R If you must install a rear-facing child
restraint on the front passenger seat
because circumstances require you to do
so, make sure the 0019001Bindicator
lamp is illuminated, indicating that the front
passenger front air bag is deactivated.
Should the 0019001Bindicator lamp not
illuminate or go out while the restraint is
installed, please chec kinstallation.
Periodically check the 0019001Bindicator
lamp while driving to make sure the 0019
001B indicator lamp is illuminated. If the
0019001Bindicator lamp goes out or
remains out, do not transport a child on the
front passenger seat until the system has
been repaired.
Ac hild in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates.
R If you have to place a child in a forward-
facing child restraint on the front passenger
seat, move the seat as far back as possible,
use the proper child restraint
recommended for the age, size and weight
of the child, and secure child restraint with
the vehicle's seat belt according to the
child seat manufacturer's instructions. G
WARNING
If the child restraint system is installed
incorrectly on a suitable seat, it cannot protect as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There
is an increased risk of injury, possibly even
fatal.
Make sure that you observe the child restraint
system manufacturer's installation
instructions and the notes on use. Please
ensure, that the base of the child restraint
system is always resting completely on the
seat cushion. Never place objects, e.g.
cushions, under or behind the child restraint
system. Only use child restraint systems with
the original cover designed for them. Only
replace damaged covers with genuine covers. G
WARNING
If the child restraint system is installed
incorrectly or is not secured, it can come
loose in the event of an accident, heavy
braking or a sudden change in direction. The
child restraint system could be thrown about,
striking vehicle occupants. There is an
increased risk of injury, possibly even fatal.
Always install child restraint systems
properly, even if they are not being used.
Make sure that you observe the child restraint
system manufacturer's installation
instructions. G
WARNING
Child restraint systems or their securing
systems which have been damaged or
subjected to a load in an accident can no
longer protect as intended. The child cannot
then be restrained in the event of an accident,
heavy braking or sudden changes of direction.
There is an increased risk of injury, possibly
even fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the
securing systems on the child restraint
system checked at a qualified specialist
workshop, before you install a child restraint
system again. 60
Children in the vehicleSafety

G
WARNING
Infants and small children should never share
a seat beltw ith another occupant .Inthe event
of an accident, they could be crushed
between the occupant and seat belt.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
Children that are too large for a child restraint
must travel in seats using normal seat belts.
Position the shoulder belt across the chest
and shoulder, not the face or neck.Ab ooster
seat may be necessary to achieve proper seat
belt positioning for children over 41 lbs
(18 kg) until they reach a height where alap/
shoulder belt fits properly without a booster
seat.
When the child restraint is no tinuse, remove
it from the vehicle or secure it with the seat
belt to prevent the child restraint from
becoming a projectile in the event of an
accident. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot.
Children may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight.
Protect it with a blanket, for example. If the
child restraint system has been exposed to
direct sunlight, let it cool down before
securing the child in it. Never leave children
unattended in the vehicle.
If an infant or child is traveling in the vehicle:
X Secure the child with a child or infant seat
restraint system appropriate to the age and
weight of the child.
X Make sure that the infant or child is
properly secured at all times while the
vehicle is in motion.
Special seat belt retractor All seat belts except the driver's seat belt are
equipped with a special seat belt retractor.
When activated, the special seat belt
retractor ensures that the seat belt will not
slacken once the child restraint system has
been secured.
Installing a child restraint system:
X
Always comply with the manufacturer's
installation instructions.
X Pull the seat belt smoothly from the seat
belt retractor.
X Engage the seat belt tongue in the belt
buckle. Children in the vehicle
61Safety Z

Activating the special sea
tbelt retractor:
X Pull the seat belt out fully and let the seat
belt retractor retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The special seat
belt retractor is activated.
X Push down on the child restraint system to
take up any slack.
Removing a child restraint system/
deactivating the special seat belt retractor:
X Always comply with the manufacturer's
installation instructions.
X Press the seat belt release button and
guide the belt tongue to the belt outlet.
The special seat belt retractor is
deactivated. G
WARNING
Never release the seat belt buckle while the
vehicle is in motion, since the special seat belt
retractor will be deactivated.
LATCH-type (ISOFIX) child seat anchors
in the rear G
WARNING
Children that are too large for a child restraint
must travel in seats using normal seat belts.
Position shoulder belt across the chest and
shoulder, not face or neck.
Ab ooster seat may be necessary to achieve
proper seat belt positioning for children over
41 lb (18 kg) until they reach a height where
a lap/shoulder belt fits properly without a
booster.
Install the child restraint system in
accordance with the manufacturer's
instructions.
Attach the child restraint system to both
securing rings.
An incorrectly installed child restraint system
could come loose during an accident and
seriously or even fatally injure the child. Child restraint systems or child seat securing
rings that are malfunctioning or damaged as
the result of a collision must be replaced.
LATCH-type (ISOFIX) is a standardized
securing system for specially designed child
restraint systems on the rear seats. Securing
rings for two LATCH-type (ISOFIX) child
restraint systems are installed on the left and
right of the rear seats.
Secure non-LATCH-type (ISOFIX) child
restraint systems using the vehicle's seat belt
system. When installing child restraint
systems, you must observe the
manufacturer's installation instructions.
! When installing the child restraint system,
make sure that the seat belt for the middle
seat does not get trapped. The seat belt
could otherwise be damaged. Vehicles without rear-seat through-loading facility
Installation instructions
0002indicate the
installation location of securing rings 0022.
X Pull protective caps 0003from securing rings
0022 in the direction of the arrow. 62
Children in the vehicleSafety

Vehicles with rear-seat through-loading facility
X Install the LATCH-type (ISOFIX) child
restraint system. Comply with the
manufacturer's instructions when
installing the LATCH-type (ISOFIX) child
restraint system.
Top Tether G
WARNING
Always lock the rear seat backrests in their
upright position when the rear seats are
occupied by passengers. Lock the rear seat
backrests in their upright position before
installing the Top Tether straps or when the
cargo compartment is not in use. Make sure
that rear seat backrests are secured properly
by pushing and pulling on the seat backrests.
If the seat backrest is not locked properly, the
seat backrest could fold forward. The child
restraint system is no longer supported
properly or held in position and can no longer
fulfill its function. This could cause serious or
even fatal injuries.
Top Tether provides an additional connection
between a child restraint system, secured
with a LATCH-type (ISOFIX) child seat mount,
and the rear seat. This helps reduce the risk
of injury even further.
The Top Tether anchorages are located in the
rear compartment behind the head restraints. X
Move head restraint 0002upwards.
X Fold up cover 0003of Top Tether anchorage
0022.
X Route Top Tether belt 001Funder head
restraint 0002between the two head restraint
bars.
X Hook Top Tether hook 0021into Top Tether
anchorage 0022.
X Make sure that Top Tether belt 001Fis not
twisted.
X Fold down cover 0003of Top Tether
anchorage 0022.
X Move head restraint 0002back down again
slightly if necessary (Y page 102). Make
sure that you do not interfere with the
correct routing of Top Tether belt 001F.
X Install the LATCH-type (ISOFIX) child
restraint system with Top Tether. Comply
with the manufacturer's installation
instructions when doing so. Make sure that
Top Tether belt 001Fis tight. Children in the vehicle
63Safety Z

Child-proof locks
Important safety notes G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and loc kthe vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
Child-proof locks for the rear doors G
WARNING
Children could open a rear door from inside
the vehicle. This could result in serious
injuries or an accident. Therefore, when
children ride in the rear always secure the rear
doors with the child-proof locks.
You secure each door individually with the
child-proof locks on the rear doors. Adoor
secured with a child-proof lock cannot be
opened from inside the vehicle. When the vehicle is unlocked, the door can be opened
from the outside.
X
To activate: press the child-proof lock
lever up in the direction of arrow 0002.
X Make sure that the child-proof locks are
working properly.
X To deactivate: press the child-proof lock
lever down in the direction of arrow 0003.
Override feature for the rear side
windows G
WARNING
When children ride on the vehicle's rear seats,
activate the override switch. Otherwise, the
children could be injured, e.g. by trapping
themselves in the rear side window. X
To activate/deactivate: press button0003.
If indicator lamp 0002is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the
driver's door. If indicator lamp 0002is off, 64
Children in the vehicleSafety

operation is possible using the switches in
the rear compartment. Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems:
R ABS (Anti-lock BrakingSystem)
R BAS (Brake AssistSystem)
R BAS PLUS ( BrakeAssist System Plus)
R ESP ®
(Electronic StabilityProgram)
R EBD ( Electronic Brake force Distribution)
R ADAPTIVE BRAKE
R PRE-SAFE ®
Brake Important safety notes
If you fail to adapt your driving style or
become distracted, the driving safety
systems can neither reduce the risk of
accident nor override the laws of physics.
Driving safety systems are merely aids
designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed and for braking in
good time. Always adapt your driving style to
suit the prevailing road, weather and traffic
conditions and maintain asafe distance from
the vehicle in front. Drive carefully.
i The driving safety systems described only
work as effectively as possible when there
is adequate contact between the tires and
the road surface. Please pay special
attention to the note son tires,
recommended minimu mtire tread depths,
etc. (Y page 314).
In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible. ABS (Anti-lock Braking System)
General information AB
Sr egulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
The yellow 0018ABS warning lamp in the
instrument cluster lights up when the ignition
is switched on. It goes out when the engine is
running.
Important safety notes i
Observe the "Important safety notes"
section (Y page 65). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking
characteristics may be severely impaired.
Additionally, further driving safety systems
are deactivated. There is an increased danger
of skidding and accidents.
Drive on carefully. Have ABS checked
immediately at a qualified specialist
workshop.
When ABSi s malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp (Y page 250) and
display messages which may be shown in the
instrument cluster (Y page 223).
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface
conditions. ABS works on slippery surfaces,
even if you only brake gently.
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking
situation is over.
X To make a full brake application:
depress the brake pedal with full force. Driving safety systems
65Safety Z

If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
The pulsating brake pedal can be an
indicatio nofhazardous road conditions, and
functions as a reminder to take extra care
while driving. BAS (Brake Assist System)
General information BAS operates in emergency braking
situations
.Ifyou depress the brake pedal
quickly, BAS automatically boosts the braking
force, thus shortening the stopping distance.
Important safety notes i
Observe the "Important safety notes"
section (Y page 65). G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. BAS PLUS (Brake Assist System
PLUS)
General information i
Observe the "Important safety notes"
section (Y page 65).
BAS PLUS is only available in vehicles
equipped with DISTRONIC PLUS. For BAS PLUS to assist you, the radar sensor
system must be operational.
With the help of the radar sensor system, BAS
PLUS can detect obstacles that are in the
path of your vehicle for an extended period of
time.
If the radar sensor system is malfunctioning,
BAS PLUS will not be available. The brake
system is still available with complete brake
boosting effect and BAS.
BAS PLUS can help you to minimize the risk
of a collision with a vehicle or reduce the
effects of such a collision. If BAS PLUS
detects a danger of collision, you are assisted
when braking.
Important safety notes G
WARNING
BAS PLUS cannot always clearly identify
objects and complex traffic situations.
In such cases, BAS PLUS may:
R intervene unnecessarily
R not intervene
There is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake. Terminate the
intervention in a non-critical driving situation. G
WARNING
BAS PLUS does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As aresult, BAS PLUS may not intervene in all
critical situations. There is a risk of an
accident.
Always pay careful attention to the traffic
situation and be ready to brake.
In the event of snowfall or heavy rain, the
recognition can be impaired. 66
Driving safet
ysystemsSafety

Recognition by the radar sensor system is
also impaired in the event of:
R dir tont he sensors or anything else
covering the sensors
R interference by other radar sources
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
relative to the center of your vehicle
Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle.
Function To avoid a collision, BAS PLUS calculates the
brake force necessary if:
R you approach an obstacle, and
R BAS PLUS has detected arisk of collision
When driving at a speed under 20 mph
(30 km/h):ify ou depress the brake pedal,
BAS PLUS is activated. The increase in brake
pressure will be carried out at the last
possible moment.
When driving at a speed above 20 mph
(30 km/h) :ifyou depress the brake pedal
sharply, BAS PLUS automatically raises the
brake pressure to a value adapted to the
traffic situation.
BAS PLUS provides braking assistance in
hazardous situations with vehicles in front
within a speed range between 4mph
(7 km/h) and 155 mph (250 km/ h).
At speeds of up to approximately 40 mph
(70 km/h), BAS PLUS can also react to
stationary objects. Examples of stationary
objects are stopped or parked vehicles.
i If BAS PLUS demands particularly high
braking force, preventative passenger protection measures (PRE-SAFE
®
) are
activated simultaneously.
X Keep the brake pedal depressed until the
emergency braking situatio nis over.
ABS prevents the wheels from locking.
BAS PLUS is deactivated and the brakes
function as usual again, if:
R you release the brake pedal
R there is no longer a risk of collision
R no obstacle is detected in front of your
vehicle ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes"
section (Y page 65).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tires and
the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. The engine output is also modified to
keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
ETS/4ETS (Electronic Traction System) i
Observe the "Important safety notes"
section (Y page 65).
ETS/4ETS traction control is part of ESP ®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. In addition, more drive torque is
transferred to the wheel or wheels with
traction.
Traction control remains active, even if you
deactivate ESP ®
. Driving safety systems
67Safety Z

Important safety notes
i
Observe the "Importan tsafety notes"
sectio n(Ypage 65). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further
driving safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! When testing the electric parking brake
on a braking dynamometer, switch off the
ignition. Application of the brakes by
ESP ®
may otherwise destroy the brake
system.
Vehicles without 4MATIC: observe the notes
on ESP ®
(Y page 309) when towing the
vehicle with a raised rear axle.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. Before you
operate the vehicle on such a
dynamometer, please consult a qualified
workshop. You could otherwise damage
the drive train or the brake system.
ESP ®
is deactivated if the 0015warning lamp
in the instrument cluster lights up
continuously when the engin eis running.
If the 000D warning lamp and the 0015
warning lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 252) and displaym essages which
may be shown in the instrument cluster
(Y page 223).
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly. Characteristics of ESP General information
If the
000D ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the 000DESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any
circumstances.
X Only depress the accelerator pedal as far
as necessary when pulling away.
X Adapt your driving style to suit the
prevailing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving. The engine starts
automatically when the driver wants to pull
away again. ESP ®
remains in its previously
selected status. Example:if ESP®
was
deactivated before the engin ewas switched
off, ESP ®
remains deactivated when the
engine is switched on again.
Deactivating/activating ESP ®
(except
AMG vehicles) Important safety notes
i
Observe the "Important safety notes"
sectio n(Ypage 65).
You can select between the following
statuses of ESP:
R ESP ®
is activated.
R ESP ®
is deactivated. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following. 68
Driving safet
ysystemsSafety