transmission MERCEDES-BENZ C-Class SEDAN 2014 W204 Owner's Manual

Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 232
see Lights
Automatic engine start (ECO start/
stop function) .................................... 151
Automatic engine switch-off (ECO
start/stop function) ..........................151
Automatic headlamp mode ..............115
Automatic transmission Automatic drive program ...............157
Changing gea r............................... 156
Display message ............................ 244
Driving tips .................................... 156
Emergency running mode ..............161
Kickdow n....................................... 156
Manual drive program ....................159
Overview ........................................ 154
Problem (malfunction) ...................161
Progra mselecto rbutton ................ 156
Pulling away ................................... 150
Releasing the parking lock
manually ........................................ 161
Selector leve r................................ 154
Shift range s................................... 158
Starting the engine ........................149
Steering wheel paddle shifters ......157
Transmission position displa y........ 155
Transmissio npositions .................. 155
Automatic transmission
emergency mode ............................... 161 B
Backup lamp Changing bulbs .............................. 124
Display message ............................ 232
Bag hook ............................................ 266
BAS (Brake Assist System) .................66
BAS PLUS (Brake Assist System
PLUS) .................................................... 66
Battery (SmartKey) Checking .......................................... 79
Important safety notes ....................78
Replacing ......................................... 79Battery (vehicle)
Charging ........................................ 304
Display message ............................ 235
Important safety notes ..................302
Jump starting ................................. 306
Blin dSpot Assist
Activating/deactivating .................214
Display message ............................ 238
Notes/function .............................. 193
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 225
Notes ............................................. 355
Brake lamps
Changing bulbs .............................. 124
Display message ............................ 231
Brakes
ABS .................................................. 65
BAS .................................................. 66
BAS PLUS ........................................ 66
Brake fluid (notes) .........................355
Display message ............................ 223
Driving tips .................................... 168
High-performance brake system ....170
Important safety notes ..................168
Maintenance .................................. 169
Parking brake ................................ 165
Warning lamp ................................. 250
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Replacing bulbs C
California Important notice for retail
customers and lessees ....................23
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 297
Car wash ........................................ 292 Index
5

Central locking/unlocking
(SmartKey) ......................................
.76
Control panel ................................... 37
Display message ............................ 245
Emergency locking ........................... 83
Emergency unlocking .......................83
Important safety notes ....................81
Opening (from inside) ......................82
Drinking and driving .........................167
Drinks holder see Cuph older
Drive program
Automatic ...................................... 157
Display ........................................... 155
Manual .......................................... .159
SETUP (on-board computer) ..........219
Drive program selector .....................157
Driver's door see Doors
Driving abroad
Mercedes-Benz Service .................287
Symmetrical low bea m.................. 114
Driving lamps
see Daytime running lamps
Driving on flooded roads ..................170
Driving safety systems ABS (Anti-lock Braking System) .......65
ADAPTIVE BRAKE ............................. 71
BAS (Brake Assist System) ..............66
BAS PLUS (Brake Assist System
PLUS) .............................................. .66
Electroni cbrake force distribution ...70
ESP ®
(Electronic Stability
Program) .................................... 67, 68
ETS/4ETS (Electronic Traction
System) ........................................... 67
Important safety information ...........65
Overview .......................................... 65
PRE-SAFE ®
Brake ............................ .71
Driving systems
Active Blind Spot Assis t................. 196
Active Driving Assistance package 196
Active Lane Keeping Assist ............199
ATTENTION ASSIST ........................192
Blind Spot Assist ............................ 193
Cruise control ................................ 171
Display message ............................ 236DISTRONI
CPLUS ........................... 173
Dynami chandling package with
sports mod e.................................. 181
HOLD function ............................... 182
Lane Keeping Assist ......................194
Lane Tracking package ..................192
Parking Guidance ........................... 188
PARKTRONI C................................. 185
RAC ESTART (AMG vehicles) ..........183
Rea rview camera .......................... 191
Driving tips
Automatic transmission .................156
Brakes ........................................... 168
Break-in period .............................. 146
DISTRONI CPLUS ........................... 180
Downhill gradient ........................... 168
Drinking and driving .......................167
Driving abroad ............................... 114
Driving in winter ............................ .171
Driving on flooded road s................ 170
Driving on wet road s...................... 170
Exhaust check ............................... 167
Fuel ................................................ 166
General .......................................... 166
Hydroplaning ................................. 170
Icy road surfaces ........................... 171
Limited braking efficiency on
salted road s................................... 169
Snow chains .................................. 317
Symmetrical low bea m.................. 114
Wet road surface ........................... 169
DVD audio (on-board computer) ......211
DVD video (on-board computer) ......211
Dynamic handling package with
sports mode ....................................... 181 E
EASY-ENTRY feature Activating/deactivating .................218
Function/notes ............................. 106
EASY-EXIT feature
Crash-responsive ........................... 107
Function/notes ............................. 106
Switching on/off ........................... 2188
Index

Parking Guidance
Display message ............................ 238
Important safety notes ..................188
Parking lamps
Changing bulbs .............................. 123
Switching on/off ........................... 116
PARKTRONIC
Deactivating/activating .................187
Driving system ............................... 185
Function/notes ............................. 185
Important safety notes ..................185
Problem (malfunction) ...................188
Range of the sensors .....................186
Warning displa y............................. 186
PASSENGE RAIR BAG OFF
Problem (malfunction) .....................51
Problems (malfunction) .................. 229
PASSENGE RAIR BAG OFF indicator
lamp ...................................................... 47
Plastic trim (cleaning instructions) .296
Power washers .................................. 293
Power windows see Side windows
PRE-SAFE ®
(anticipatory occupant
protection) Display message ............................ 225
Operation ........................................ .52
PRE-SAFE ®
Brake
Activating/deactivating .................214
Display message ............................ 226
Function/notes ................................ 71
Warning lamp ................................. 259
Program selector button ..................156
Protection of the environment General notes .................................. 21
Pulling away
Automatic transmission .................150 Q
Qualifie dspecialis tworkshop ...........25 R
RACE START (AMG vehicles) .............183
RACETIMER (on-board computer) ....220 Radar sensor system
Activating/deactivating .................218
Display message ............................ 237
Radio
Selecting astation ......................... 210
see separate operating instructions
Radio-wave reception/
transmission in the vehicle
Declaratio nofconformity ................ 25
Reading lamp ..................................... 120
Rear compartment Setting the airflow .........................139
Setting the airv ents...................... 143
Rear fog lamp
Display message ............................ 231
Switching on/off ........................... 116
Rear seats
Display message ............................ 245
Folding the backres tforwards/
back ............................................... 265
Rear view camera
Cleaning instructions .....................295
Function/notes ............................. 191
Rear-view mirror
Anti-glar e(manual) ........................ 107
Dipping (automatic) .......................109
Rear window blind ............................269
Rear window defroster Problem (malfunction) ...................141
Switching on/off ........................... 140
Refrigerant (air-conditioning
system)
Important safety notes ..................357
Refueling
Fuel gauge ....................................... 31
Important safety notes ..................162
Notes for AMG vehicles .................353
Refueling proces s.......................... 162
see Fuel
Releasing the parking lock
manually (automatic transmission) 161
Remote control Garage door opene r....................... 281
Programming (garage door opener) 282
Replacing bulbs
Important safety notes ..................121
Overview of bul btypes .................. 12114
Index

Reporting safety defects
....................26
Reserve (fuel tank) see Fuel
Reserve fuel
Display message ............................ 236
Warning lamp ................................. 256
see Fuel
Residual heat (climate control) ........141
Restraint system see SRS (Supplemental Restraint
System)
Reverse gear
Engaging (automatic transmission) 154
Reversing feature
Panorama sliding sunroo f................ 91
Roller sunblinds ............................... 93
Side windows ................................... 88
Sliding sunroo f................................. 91
Trunk lid .......................................... .84
Roadside Assistance (breakdown) ....23
Roller blind see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 93
Rea rside windows ......................... 269
Rea rwindow .................................. 269
Roof carrier ........................................ 267
Roof lining and carpets (cleaning
guidelines) ......................................... 297
Roof load (maximum) ........................358
Route (navigation) see Route guidance (navigation)
Route guidance (navigation) ............209 S
Safety Childre ninthe vehicle ..................... 59
Child restraint systems ....................59
Occupant Classification System
(OCS) ............................................... 47
Overview of occupant safety
systems ........................................... 40
Safety system
see Driving safety systems Seat belts
Adjusting the driver's and front-
passenger sea tbelt ......................... 56
Adjusting the height ......................... 56
Belt force limiters ............................ 58
Cleaning ......................................... 297
Correct usage .................................. 55
Emergency Tensioning Devices ....... .58
Fastening ......................................... 56
Important safety guidelines .............54
Releasing ......................................... 57
Safety guidelines ............................. 41
Switching belt adjustment on/off
(on-board computer) ......................218
Warning lamp ................................. 248
Warning lamp (function) ................... 57
Seats
Adaptive sea tbackrests (AMG
vehicles) ........................................ 103
Adjusting (electrically). ..................100
Adjusting (manually and
electrically). ................................... 100
Adjusting lumba rsuppor t.............. 103
Adjusting the 4-way lumbar
support .......................................... 103
Adjusting the head restraint ..........101
Cleaning the cover .........................297
Correct driver's seat position ........... 98
Important safety notes ....................99
Seat heating problem ....................105
Seat ventilation problem ................105
Storing settings (memory function) 110
Switching sea theating on/off .......104
Switching seat ventilation on/off ..105
Sensors (cleaning instructions) .......295
Service menu (on-board computer) .215
Service products Brake fluid ..................................... 355
Coolant (engine) ............................ 356
Engine oil ....................................... 354
Fuel ................................................ 351
Important safety notes ..................351
Refrigerant (air-conditioning
system) .......................................... 357
Washer fluid .................................. .357
Service work
see ASSYST PLUS Index
15

Average weight of the vehicle
occupants (definition)
....................335
Bar (definition) ............................... 335
Changing awheel .......................... 338
Characteristics .............................. 335
Checking ........................................ 315
Definition of terms .........................335
Direction of rotatio n...................... 338
Display message ............................ 242
Distributio nofthe vehicle
occupants (definition) ....................337
DOT, Tire Identification Number
(TIN) .............................................. .334
DOT (Department of
Transportation) (definition) ............335
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 336
GVW (Gross Vehicle Weight)
(definition) ..................................... 336
GVWR (Gross Vehicle Weight
Rating) (definition) .........................336
Important safety notes ..................314
Increased vehicle weight due to
optional equipment (definition) ......335
Kilopascal (kPa) (definition) ...........336
Labeling (overview )........................ 331
Load bearing index (definition) ......337
Load index ..................................... 334
Load index (definition) ...................336
M+S tires ....................................... 316
Maximum loaded vehicle weight
(definition) ..................................... 336
Maximum load on a tire (definition) 336
Maximum permissible tire
pressure (definition) ....................... 336
Maximum tire loa d......................... 329
Maximum tire load (definition) .......336
MOExtended tires ..........................301
Optional equipment weight
(definition) ..................................... 337
PSI (pounds per square inch)
(definition) ..................................... 336
Replacing ....................................... 338
Service life ..................................... 316
Sidewall (definition) .......................337
Speed rating (definition) ................336
Storing ........................................... 338Structure and characteristics
(definition)
..................................... 335
Summer tires ................................. 316
Temperature .................................. 331
TIN (Tire Identification Number)
(definition) ..................................... 337
Tire bea d(definition) ...................... 337
Tire pressure (definition) ................337
Tire pressures (recommended )...... 335
Tire size (data) ............................... 342
Tire size designation, load-bearing
capacity, speed rating .................... 332
Tire tread ....................................... 315
Tire tread (definition) .....................337
Total load limit (definition) .............337
Traction ......................................... 330
Traction (definition) .......................337
Trea dwear ..................................... 330
Uniform Tire Quality Grading
Standard s...................................... 330
Uniform Tire Quality Grading
Standard s(definition) .................... 335
Unladen weight (definition) ............336
Wea rindicato r(definition) .............337
Whee lrim (definition ).................... 335
see Flat tire
Top Tether ............................................ 63
Towing Important safety guidelines ...........308
Installing the towing eye ................309
Removing the towing eye. ..............309
With the rear axle raised ................309
Towing away
With both axles on the ground .......309
Tow-starting
Emergency engine starting ............310
Important safety notes ..................308
Transfer case ..................................... 161
Transmission see Automatic transmission
Transporting the vehicle ..................310
Trim pieces (cleaning instructions) .296
Trip computer (on-board computer) 207
Trip odometer Calling up ....................................... 207
Resetting (on-board computer) ......208 18
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 0001of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. Introduction
21 Z

G
WARNING
Infants and small children should never share
a seat beltw ith another occupant .Inthe event
of an accident, they could be crushed
between the occupant and seat belt.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
Children that are too large for a child restraint
must travel in seats using normal seat belts.
Position the shoulder belt across the chest
and shoulder, not the face or neck.Ab ooster
seat may be necessary to achieve proper seat
belt positioning for children over 41 lbs
(18 kg) until they reach a height where alap/
shoulder belt fits properly without a booster
seat.
When the child restraint is no tinuse, remove
it from the vehicle or secure it with the seat
belt to prevent the child restraint from
becoming a projectile in the event of an
accident. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot.
Children may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight.
Protect it with a blanket, for example. If the
child restraint system has been exposed to
direct sunlight, let it cool down before
securing the child in it. Never leave children
unattended in the vehicle.
If an infant or child is traveling in the vehicle:
X Secure the child with a child or infant seat
restraint system appropriate to the age and
weight of the child.
X Make sure that the infant or child is
properly secured at all times while the
vehicle is in motion.
Special seat belt retractor All seat belts except the driver's seat belt are
equipped with a special seat belt retractor.
When activated, the special seat belt
retractor ensures that the seat belt will not
slacken once the child restraint system has
been secured.
Installing a child restraint system:
X
Always comply with the manufacturer's
installation instructions.
X Pull the seat belt smoothly from the seat
belt retractor.
X Engage the seat belt tongue in the belt
buckle. Children in the vehicle
61Safety Z

Recognition by the radar sensor system is
also impaired in the event of:
R dir tont he sensors or anything else
covering the sensors
R interference by other radar sources
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
relative to the center of your vehicle
Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle.
Function To avoid a collision, BAS PLUS calculates the
brake force necessary if:
R you approach an obstacle, and
R BAS PLUS has detected arisk of collision
When driving at a speed under 20 mph
(30 km/h):ify ou depress the brake pedal,
BAS PLUS is activated. The increase in brake
pressure will be carried out at the last
possible moment.
When driving at a speed above 20 mph
(30 km/h) :ifyou depress the brake pedal
sharply, BAS PLUS automatically raises the
brake pressure to a value adapted to the
traffic situation.
BAS PLUS provides braking assistance in
hazardous situations with vehicles in front
within a speed range between 4mph
(7 km/h) and 155 mph (250 km/ h).
At speeds of up to approximately 40 mph
(70 km/h), BAS PLUS can also react to
stationary objects. Examples of stationary
objects are stopped or parked vehicles.
i If BAS PLUS demands particularly high
braking force, preventative passenger protection measures (PRE-SAFE
®
) are
activated simultaneously.
X Keep the brake pedal depressed until the
emergency braking situatio nis over.
ABS prevents the wheels from locking.
BAS PLUS is deactivated and the brakes
function as usual again, if:
R you release the brake pedal
R there is no longer a risk of collision
R no obstacle is detected in front of your
vehicle ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes"
section (Y page 65).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tires and
the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. The engine output is also modified to
keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
ETS/4ETS (Electronic Traction System) i
Observe the "Important safety notes"
section (Y page 65).
ETS/4ETS traction control is part of ESP ®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. In addition, more drive torque is
transferred to the wheel or wheels with
traction.
Traction control remains active, even if you
deactivate ESP ®
. Driving safety systems
67Safety Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be
unintentionally turned in the ignition lock .This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings
before inserting the SmartKey into the
ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
R Do not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects e.g. a metal case
This can affect the functionality of the
SmartKey. SmartKey functions
The SmartKey centrally locks/unlocks:
R the doors
R the trunk lid
R the fuel filler flap 76
SmartKeyOpening and closing

Problem Possible causes/consequences and
0001 Solutions
The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 302).
or
X Jump-start the vehicle (Y page 306).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X
Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Y page 262). Doors
81Opening and closing Z