check engine MERCEDES-BENZ C-Class SEDAN 2015 W205 Owner's Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: C-Class SEDAN, Model: MERCEDES-BENZ C-Class SEDAN 2015 W205Pages: 406, PDF Size: 7.62 MB
Page 165 of 406
Problems with the engine
Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in the ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go out.
X Try to start the engine again (Y page 159). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 349).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Try to start the engine again (Y page 159).
If the engine still does not start: X Consult a qualified specialist workshop. The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture gauge shows a
value above 248 ‡
(120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 327). Observe the warning
notes as you do so and add coolant if necessary. Driving
163Driving and parking Z
Page 168 of 406
With the Start/Stop button:
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Pull the Start/Stop button out of the igni-
tion.
X Insert the SmartKey into the ignition lock.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.
Engaging drive position D X
If the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance. Transmission position and drive pro-
gram display
! If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether the desired transmission position is
engaged. Ideally, you should select trans-
mission position Dand drive program Eor
S. 0043
Status symbol drive program
0044 Transmission position
0087 Gear The current transmission position and drive
program appear in the multifunction display.
The arrows in the transmission position dis-
play show how and into which transmission
positions you can change using the DIRECT
SELECT lever. Transmission positions
0045 Park position
This prevents the vehicle from roll-
ing away when stopped.
Do not shift the transmission into
position P(Y page 164) unless the
vehicle is stationary. The parking
lock should not be used as a brake when parking. Always apply the
electronic parking brake in addi-
tion to the parking lock in order to
secure the vehicle.
The automatic transmission shifts
to Pautomatically if you:
R remove the SmartKey
R switch off the engine when in R
or Dand open one of the front
doors
If the vehicle electronics are mal-
functioning, the transmission may
be locked in position P. Have the
vehicle electronics checked imme- diately at a qualified specialist
workshop. 0046 Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. 166
Automatic transmissionDriving and parking
Page 173 of 406
Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans- mitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0or 1) if:
R the electric parking brake is being tested
on a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
171Driving and parking
Z
Page 183 of 406
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi- cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm upthe brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
R
In order to prevent any salt build-up, apply
the brakes occasionally while paying atten- tion to the traffic conditions.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrument cluster and you hear a warn-
ing tone while the engine is running, the
brake fluid level may be too low. Observe
additional warning messages in the multi-
function display.
The brake fluid level may be too low due to brake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. This work should be carried out at a
qualified specialist workshop.
! A function or performance test should
only be carried out on a 2-axle dynamom- eter. If you wish to operate the vehicle on
such a dynamometer, please consult an
authorized Mercedes-Benz Center in
advance. You could otherwise damage the
drive train or the brake system.
! The ESP ®
system operates automatically.
The engine and the ignition must therefore be switched off (the SmartKey must be in
position 0or 1in the ignition lock or the
Start/Stop button must be in position 0or
1) if the electric parking brake is tested on a brake dynamometer.
Braking triggered automatically by ESP ®
may cause severe damage to the brake
system.
All checks and maintenance work on the
brake system must be carried out at a quali-
fied specialist workshop. Consult a qualified
specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the function-
ality of your brakes at regular intervals.
Information on BAS (Brake Assist) (Y page 67)
and BAS PLUS (Brake Assist PLUS)
(Y page 67).
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake
disks and brake pads/linings:
R brake disks that have been approved by
Mercedes-Benz
R brake pads/linings that have been
approved by Mercedes-Benz or that are of
an equivalent standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake disks and brake
pads/linings on an axle at the same time.
Always install new brake pads/linings when
replacing brake disks.
The vehicle is equipped with lightweight
brake disks to which the wheel assembly with rim and threaded connection is matched. Driving tips
181Driving and parking Z
Page 209 of 406
R
you are driving faster than 6 mph (10 km/h)
R a wheel spins, ESP ®
intervenes or fails. The
00E5 warning lamp lights up in the instru-
ment cluster.
A warning tone sounds. The parking symbol
disappears and the multifunction display
shows the Park Assist Canceled
Park Assist Canceled mes-
sage.
When Active Parking Assist is canceled, you
must steer and brake again yourself.
If a system malfunction occurs, the vehicle is
braked to a standstill. To drive on, depress the
accelerator again. Rear view camera
General notes Rear view camera
0043is in the trunk lid handle.
Rear view camera 0043is an optical parking and
maneuvering aid. It shows the area behind
your vehicle with guide lines in the Audio 20/ COMAND display.
The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
i The text shown in the Audio 20/COMAND
display depends on the language setting.
The following are examples of rear view
camera messages in the Audio 20/
COMAND display.
Important safety notes The rear view camera is only an aid. It is not a
replacement for your attention to your imme- diate surroundings. You are always responsi-
ble for safe maneuvering and parking. When
maneuvering or parking, make sure that there
are no persons, animals or objects in the area in which you are maneuvering.
Under the following circumstances, the rear
view camera will not function, or will function
in a limited manner:
R if the trunk lid is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter
R if the camera lens is dirty or obstructed.
Observe the notes on cleaning
(Y page 334)
R if the rear of your vehicle is damaged. In this
event, have the camera position and setting checked at a qualified specialist workshop
The field of vision and other functions of the
rear view camera may be restricted due to
additional accessories on the rear of the vehi-
cle (e.g. license plate holder, bicycle rack).
i The rear view camera is protected from
raindrops and dust by means of a flap.
When the rear view camera is activated,
this flap opens.
The flap closes again when:
R you have finished the maneuvering proc-
ess
R you switch off the engine
R you open the trunk
Observe the notes on cleaning
(Y page 334).
For technical reasons, the flap may remain
open briefly after the rear view camera has been deactivated. Driving syste
ms
207Driving an d parking Z
Page 260 of 406
Display messages
Possible causes/consequences and
0050
0050Solutions 0027(USA
only)004D
(Canada
only)
Check Brake Fluid Check Brake Fluid
Level Level There is not enough brake fluid in the brake fluid reservoir.
In addition, the
0027(USA only)/ 004D(Canada only) warning
lamp lights up in the instrument cluster and a warning tone
sounds.
G WARNING
The braking effect may be impaired.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away (Y page 174).
X Consult a qualified specialist workshop.
X Do not add brake fluid. This does not correct the malfunction. 0026
Check Brake Pad Check Brake Pad
Wear Wear The brake pads/linings have reached their wear limit.
USA only: the red
0027brake system warning lamp also lights up
while the engine is running.
X Visit a qualified specialist workshop. 0053
Inoperative Inoperative One or more main features of the mbrace system are malfunc-
tioning.
X Have the mbrace system checked immediately at a qualified
specialist workshop. Collision Preven‐ Collision Preven‐
tion Assist Plus tion Assist Plus
Currently Unavail‐ Currently Unavail‐
able See Opera‐ able See Opera‐
tor's Manual tor's Manual COLLISION PREVENTION ASSIST PLUS is temporarily not opera-
tional. Possible causes are:
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
When the causes stated above no longer apply, the display mes-
sage disappears.
COLLISION PREVENTION ASSIST PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 174).
X Restart the engine. 258
Display
messagesOn-board computer and displays
Page 269 of 406
Display messages
Possible causes/consequences and
0050
0050Solutions 0049
Switch Off Lights Switch Off Lights The lights are still switched on when you leave the vehicle. A
warning tone also sounds.
X Turn the light switch to 0058.Adaptive Highbeam Adaptive Highbeam
Assist Inoperative Assist Inoperative Adaptive Highbeam Assist is faulty.
X
Visit a qualified specialist workshop. Adaptive Highbeam Adaptive Highbeam
Assist Currently Assist Currently
Unavailable See Unavailable See
Operator's Manual Operator's Manual Adaptive Highbeam Assist is deactivated and temporarily inoper-
ative. Possible causes are:
R the windshield in the camera's field of vision is dirty.
R visibility is impaired due to heavy rain, snow or fog.
X Clean the windshield.
If the system detects that the camera is fully operational, display
message Adaptive Highbeam Assist Now Available Adaptive Highbeam Assist Now Available is dis-
played.
Adaptive Highbeam Assist is operational again. Engine
Display messages
Possible causes/consequences and
0050
0050Solutions 00BD
Check Coolant Check Coolant
Level See Opera‐ Level See Opera‐
tor's Manual tor's Manual The coolant level is too low.
! Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Add coolant, observing the warning notes before doing so
(Y page 327).
X If coolant needs to be added more often than usual, have the
engine coolant system checked at a qualified specialist work-
shop. 00AC 00AC The fan motor is faulty.
X At coolant temperatures below 248 ‡ (120 †), drive to the
nearest qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in moun-
tainous terrain, and stop-and-go traffic. Display
messages
267On-board computer and displays Z
Page 271 of 406
Display messages
Possible causes/consequences and
0050
0050Solutions 003D
Stop Vehicle See Stop Vehicle See
Operator's Manual Operator's Manual The battery is no longer being charged and the battery charge level
is too low.
A warning tone also sounds.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 174).
X Observe the instructions in the 003DSee SeeOperator's
Operator's Manual
Manual
display message.
X Consult a qualified specialist workshop. 003D
Start Engine See Start Engine See
Operator's Manual Operator's Manual The engine is off and the battery charge level is too low.
X Switch off electrical consumers that you do not need, such as
the rear window defroster and interior lighting.
X Leave the engine running for a few minutes or drive a long dis-
tance.
The battery is being charged. 00B2
Check Engine Oil Check Engine Oil
At Next Refueling At Next Refueling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X Check the oil level when next refueling, at the latest
(Y page 325).
X If necessary, add engine oil (Y page 326).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.co m. Display
messages
269On-board computer and displays Z
Page 272 of 406
Display messages
Possible causes/consequences and
0050
0050Solutions 00B2
Check Engine Oil Check Engine Oil
Level Level
(Add
(Add1
1quart)
quart) Display message only for AMG vehicles:
The engine oil level has dropped to the minimum level.
X Check the oil level when next refueling, at the latest
(Y page 325).
X If necessary, add engine oil (Y page 326).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.co m.00B2
Engine Oil Level Engine Oil Level
Low Stop Vehicle Low Stop Vehicle
Turn Engine Off Turn Engine Off The engine oil level is too low. There is a risk of engine damage.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 174).
X Check the engine oil level (Y page 325).
X If necessary, add engine oil (Y page 326).00B6
Fuel Level Low Fuel Level Low The fuel level has dropped into the reserve range.
X Refuel at the nearest gas station. 00A8
00A8 There is only a very small amount of fuel in the fuel tank.
X Refuel at the nearest gas station without fail. 00B6
Gas Cap Loose Gas Cap Loose The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed: X Close the fuel filler cap.
If the fuel filler cap is correctly closed: X Visit a qualified specialist workshop. 270
Display messagesOn-board computer and displays
Page 276 of 406
Display messages
Possible causes/consequences and
0050
0050Solutions Active Parking Assist is unavailable or faulty.
X Switch off the ignition and restart the engine.
If Active Parking Assist continues to be unavailable (the 005Dsymbol
is not shown in the multifunction display):
X Visit a qualified specialist workshop. 00D9
Off Off The HOLD function is deactivated. The vehicle is skidding.
A warning tone also sounds.
X Reactivate the HOLD function later (Y page 196). The HOLD function is deactivated. When the brake pedal is firmly
depressed, an activation condition is not fulfilled.
A warning tone also sounds.
X Check the activation conditions for the HOLD function
(Y page 196). DISTRONIC PLUS Off DISTRONIC PLUS Off DISTRONIC PLUS has been deactivated (Y
page 185).
If it was not deactivated by the driver, a warning tone also sounds. DISTRONIC
DISTRONIC
PLUS
PLUSNow
Now
Available
Available DISTRONIC PLUS is operational again after having been tempo-
rarily unavailable. You can now reactivate DISTRONIC PLUS
(Y
page 185). 274
Display
messagesOn-board computer and displays