remove MERCEDES-BENZ C-Class SEDAN 2015 W205 Owner's Manual

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental concerns and recom-
mendations
Wherever the operating instructions require
you to dispose of materials, first try to regen-
erate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for these restraint systems, may be installed inthe following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at a qualified specialist workshop. 22
Introduction

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372 )or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage
or parts of the chassis Introduction
25 Z

Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con- tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc. 98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty. Introduction
27 Z

Center console
Center console, upper section
Function Page
0043
Climate control systems 138
0044
002F
Hazard warning
lamps 127
0087
Vehicle functions/system
settings button (see the
separate Operator's Man-
ual)
0085
Telephone button (see the
separate Operator's Man-
ual)
0083
PASSENGER AIR BAG indi-
cator lamp
43
ATA indicator lamp 76 Function Page
0084
Analog clock
006B
Media button (see the sep-
arate Operator's Manual)
006C
Radio button (see the sep-
arate Operator's Manual)
006D
Navigation button (see the
separate Operator's Man-
ual)
006E
00F8
Inserts/removes a
CD/DVD; see the separate
Operator's Manual) 36
Center consoleAt a glance

action or accelerate significantly, the vehicle
may perform automatic emergency braking,
up to the point of full brake application. Auto- matic emergency braking is not performed
until immediately prior to an imminent acci-
dent.
You can prevent the intervention of the PRE-
SAFE ®
Brake at any time by:
R depressing the accelerator pedal further.
R activating kickdown.
R releasing the brake pedal.
The braking action of PRE-SAFE ®
Brake is
ended automatically if:
R you maneuver to avoid the obstacle.
R there is no longer a risk of collision.
R there is no longer an obstacle detected in
front of your vehicle. STEER CONTROL
General information STEER CONTROL helps you by transmitting a
noticeable steering force to the steering
wheel in the direction required for vehicle
stabilization.
This steering assistance is provided in partic-
ular if:
R both right wheels or both left wheels are on
a wet or slippery road surface when you
brake.
R the vehicle starts to skid.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 66).
No steering support is provided from STEER
CONTROL, if:
R ESP ®
is malfunctioning.
R the lighting is faulty.
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering. Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey. X To activate with the SmartKey: remove
the SmartKey from the ignition lock.
X To activate with KEYLESS-GO start-
function or KEYLESS-GO: switch the igni-
tion off and open the driver's door.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Any-
one can start the engine if a valid SmartKey
has been left inside the vehicle.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be star-
ted (yet the vehicle's battery is charged),
the system is not operational. Contact an
authorized Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada). ATA (anti-theft alarm system)76
Protection against theftSafety

X
To arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp 0043flashes. The alarm sys-
tem is armed after approximately
15 seconds.
X To disarm: unlock the vehicle with the
SmartKey or KEYLESS-GO.
or X Insert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid
R the hood
X To turn the alarm off with the SmartKey:
press the 0036or0037 button on the
SmartKey.
The alarm is switched off.
or
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(Y page 157).
X Insert the SmartKey into the ignition lock.
The alarm is switched off.
X To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The Smart-
Key must be outside the vehicle.
The alarm is switched off.
or
X Press the Start/Stop button on the dash-
board. The SmartKey must be inside the
vehicle.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that triggered it, for
example. i
If the alarm stays on for more than
30 second s,the mbrace emergency call
system automatically sends a message to
the Customer Assistance Center. This is
done either by text message or data con-
nection. The emergency call system sends
the message or data provided that:
R you have subscribed to the mbrace ser-
vice.
R the mbrace service has been activated
properly.
R the necessary mobile phone network is
available. Protection against theft
77Safety Z

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 26). SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident. Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the SmartKey: R with electronic devices, e.g. a mobile
phone or another SmartKey
R with metallic objects, e.g. coins or metal
foil
R inside metallic objects, e.g. a metal case
This can affect the functionality of the
SmartKey.
Vehicles with KEYLESS-GO start function: do not keep the SmartKey on the parcel shelf or in the trunk. Otherwise, the SmartKey maynot be detected, e.g. when starting the engine
using the Start/Stop button.
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart- Key is in the vehicle. This occurs, for example:
R when starting the engine
R whilst driving
R when the external door handles are
touched
R during convenience closing 80
SmartKeyOpening and closing

onds until the battery check lamp flashes
twice (Y
page 84). Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered. Switch off the alarm
(Y page 76).
If you unlock the vehicle using the mechanical key, the fuel filler flap will not be unlocked
automatically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch 0043in the direction of
the arrow and at the same time remove
mechanical key 0044from the SmartKey.
For further information about: R unlocking the driver's door (Y page 88)
R unlocking the trunk (Y page 96)
R locking the vehicle (Y page 89)
Inserting the mechanical key X
Push mechanical key 0044completely into
the SmartKey until it engages and release
catch 0043is back in its basic position. SmartKey battery
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National
guidelines must be observed during disposal.
In California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
Mercedes-Benz recommends that you have
the batteries replaced at a qualified specialist workshop. SmartKey
83Opening and closing Z

Checking the battery
X
Press the 0037or0036 button.
The battery is working properly if battery
check lamp 0043lights up briefly.
The battery is discharged if battery check
lamp 0043does not light up briefly.
X Change the battery (Y page 84).
If the key battery is checked within the signal
reception range of the vehicle, pressing the
0037 or0036 button:
R locks or
R unlocks the vehicle
i You can obtain a battery from any quali-
fied specialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery.
X Take the mechanical key out of the Smart-
Key (Y page 83). X
Press mechanical key 0044into the opening
in the SmartKey in the direction of the
arrow until battery compartment cover 0043opens. Do not hold battery compartment
cover
0043closed while doing so.
X Remove battery compartment cover 0043. X
Repeatedly tap the SmartKey against your
palm until battery 0087falls out.
X Insert the new battery with the positive ter-
minal facing upwards. Use a lint-free cloth
to do so.
X Make sure that the surface of the battery is
free of lint, grease and other contaminants.
X Insert the front tabs of battery compart-
ment cover 0043into the housing first and
then press to close it.
X Insert mechanical key 0044into the Smart-
Key.
X Check the function of all SmartKey buttons
on the vehicle. 84
SmartKeyOpening and closing

X
Turn the mechanical key back and remove
it.
X Insert the mechanical key into the Smart-
Key.
X Hold the cover over the lock of the driver's
door with the thicker end towards the front of the vehicle and press to secure. Then
make sure that the slit of the cover is hor-
izontal.
Vehicles without KEYLESS-GO: X
Insert the mechanical key into opening 0043
in the protective cap.
X Pull and hold the door handle.
X Pull the protective cap on the mechanical
key as straight as possible away from the
vehicle until it releases.
X Release the door handle. X
Insert the mechanical key into the lock of
the driver's door as far as it will go.
X Turn the mechanical key counter-clockwise
as far as it will go to position 0047.
The locking knob pops up and the door
unlocks. X
Turn the mechanical key back and remove
it.
X Insert the mechanical key into the Smart-
Key (Y page 83).
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated firmly. Do not pull the door handle when
doing so.
All vehicles:
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered. Switch off the alarm
(Y page 76). Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the SmartKey or KEYLESS-GO, use the mechani-
cal key.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the trunk lid.
X Press the locking button (Y page 87).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary.
X Close the driver's door.
X Take the mechanical key out of the Smart-
Key (Y page 83).
Vehicles with KEYLESS-GO: X Insert the tip of the mechanical key into the
slit on the cover of the driver's door lock
and turn it until the cover is released. Doors
89Opening and closing Z