navigation MERCEDES-BENZ C-Class SEDAN 2016 W205 Comand Manual

Problems with the navigation system
ProblemPossible causes/consequences andMSolutions
The multimedia system
does not resume route
guidance after the jour-
ney has been interrup-
ted.Route guidance is canceled if you interrupt the journey for more than
two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching the multimedia sys-
tem back on and driving on.
XContinue route guidance manually (Ypage 77).
ProblemPossible causes/consequences andMSolutions
The multimedia system
is unable to determine
the vehicle's position.The multimedia system must identify the vehicle’s position again after
it has been transported.
Example:
RAfter transporting the vehicle by ferry
RAfter transporting the vehicle by motorail
XStart the vehicle and pull away.
The multimedia system calculates the vehicle's position. Depending
on the driving situation, this may take some time.
Route guidance may be restricted during the determination of the
vehicle's position.
When positioning is complete, route guidance is resumed with nav-
igation announcements and route guidance displays.
ProblemPossible causes/consequences andMSolutions
TheNavigationUnavailable Pleaserefer to the Opera‐tor's Manual.mes-
sage appears.
The multimedia system has an integrated hard drive on which the
digital map is stored.
To protect the integrated hard drive against damage, the multimedia
system deactivates it at very high and low temperatures. The naviga-
tion system will then be temporarily unavailable.
XLet the vehicle and the multimedia system heat up or cool down to a normal temperature.
XTo hide the message: switch the multimedia system off and then
on again.
ProblemPossible causes/consequences and MSolutions
A message informs you
that the data medium
containing the digital
map is incompatible with
the vehicle software.The data medium containing the digital map cannot be used for the
update.
XTo confirm the message: press the controller.
XRemove the data medium.
XHave the system database checked at an authorized Mercedes-
Benz Center.
Problems with the navigation system93
Navigation
Z

ProblemPossible causes/consequences andMSolutions
The map software
update has failed.The data medium is dirty.
XClean the data medium.
XRestart the update.
The data medium is scratched.
XConsult an authorized Mercedes-Benz Center.
There is overheating due to excessive temperatures in the vehicle
interior.
XWait until the vehicle interior has cooled down.
XRestart the update.
The multimedia system's integral hard disk has been physically dam-
aged.
XConsult an authorized Mercedes-Benz Center.
ProblemPossible causes/consequences andMSolutions
The multimedia system
asks for an activation
code during the map
update.The digital map is secured with an activation code.
XConsult an authorized Mercedes-Benz Center.
94Problems with the navigation system
Navigation

numbers are deleted. The contact is retained in
the address book with the remaining entries.
XTo highlight a contact in the phone book: turn
the controller.
XTo selectG: slide 9the controller.
XTo select Delete Contacts: turn and press
the controller.
A prompt appears asking whether the contact
should be deleted.
XTo select Yes: turn and press the controller.
The phone number is deleted.
or
XTo select No: turn and press the controller.
The process is canceled.
Closing the phone book
XTo select &from the character bar: turn the
controller and press to confirm.
or
XPress the %button.
Address book
Introduction
Always pay attention to traffic conditions.
Familiarize yourself with the address book func-
tions before beginning your journey.
You can use the multimedia system when the
road and traffic conditions permit. You could
otherwise become involved in an accident in
which you or others could be injured.
The address book displays all the contacts from
the various sources (mobile phone, memory
card, USB device, the phone book of the multi-
media system, navigation).
You can use the contacts to make telephone
calls, navigate and to write messages.
If a mobile phone is connected to the multimedia
system and automatic calling up is activated
(
Ypage 112), the mobile phone's contacts are
displayed in the address book. If you disconnect
the mobile phone from the multimedia system,
these contacts are no longer displayed in the
address book.
When you import, save, edit or add contacts,
they will be saved in the multimedia system.
These contacts will remain available even when
you connect the multimedia system to a differ- ent mobile phone. You can view these contacts
even without a mobile phone.
iThe address book can store a total of 5000
contacts.
R2000 entries are reserved for permanently
sa
ved contacts.
R3000 entries are reserved for contacts that
you can load from the mobile phone.
iBefore selling your vehicle, delete the con-
tacts saved in the multimedia system using
the reset function (
Ypage 44).
Calling up the address book
XTo call up the telephone menu: press the
% button.
XTo display the main function bar: slide 5the
controller.
XTo select Phone: turn and press the controller.
XTo select Address Book: turn and press the
controller.
XTo browse in the address book: turn the con- troller.
An address book entry can also include a pic-
ture. This is shown to the left of the address
data. Address book entries with pictures can
only be created by importing vCards (vcf
files). Further information on importing
vCards (
Ypage 113). The quality of the pic-
ture depends on the picture's resolution.
Searching for a contact
Using the character bar
XCall up the address book (Ypage 108).
XTo switch to the menu bar: slide 6the con-
troller.
108Address book
Telephone

XTo selectSearch: turn and press the control-
ler.
XTo select characters: turn the controller and
press to confirm.
The first contact with the selected first char-
acter is highlighted in the phone book. If there
are similar contacts, the next different char-
acter is shown. For example, with contacts
such as Jana
andJohn, the beginnings of the
names are identical. The next different char-
acter A
andOare offered for selection.
XSelect the characters of the contact you are
searching for one by one, pressing and con-
firming with the controller each time.
XTo complete the search: slide 5the con-
troller repeatedly until the character bar dis-
appears.
or
XTo select ¬: turn and press the controller.
The contacts in the address book are dis-
played.
XTo select a contact: turn and press the con-
troller.
Back to the character bar
XPress the %button repeatedly until the
character bar is displayed.
Information about character entry (
Ypage 30).
Using the touchpad
XCall up the address book (Ypage 108).
XTo switch to the menu bar: glide down.
XSelect Search.
XDraw the letter on the touchpad surface.
The first contact with the selected first char-
acter is highlighted in the address book.
Further information on handwriting recogni-
tion on the touchpad (
Ypage 26).
XDraw additional letters on the touchpad sur-
face one after another.
XTo complete the search and return to the
phone book: press the touchpad.
XTo select and call the contact: glide up or
down and press.
Adding a new contact
You can enter address data directly into the
address book. If you store telephone numbers in
the phone book of the multimedia system, these are also saved in the address book. If you store
a navigation destination, the multimedia system
creates an address book entry that includes the
complete navigable address data.
XCall up the address book (Ypage 108).
XTo switch to the menu bar: slide
6the con-
troller.
XTo select New: turn and press the controller.
The surname and first name input lines are
displayed.
XEnter characters using the controller
(Ypage 30) or the touchpad (Ypage 26).
XTo save the surname and first name: select
¬.
The details for the contact are displayed.
XTo add a desired entry (e.g. Add E-MailAddress): turn and press the controller.
Depending on the type of entry, the corre-
sponding input menu appears.
XEnter characters using the controller
(Ypage 30) or the touchpad (Ypage 26).
XTo finish and save an entry: select ¬.
Displaying contact details
XCall up the address book (Ypage 108).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
The entries can be categorized as follows:
\ Business details
6 Home details
iAn address book entry can contain the fol-
lowing information:
Rname
Rfirst name
Rcompany
Address book109
Telephone
Z

Rup to five telephone numbers
Rtwo emailaddresses
RInternet address
Rtwoaddr esses
Rtwo navigation addresses (transferred from
navigation(Ypage 60))
Rgeo-coordinates
Adding information to a contact
XCall up the address book (Ypage 108).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo add a desired entry (e.g. Add E-MailAddress): turn and press the controller.
Dependin g on the type of entry, the corre-
spondin g input menu appears.
XEnter characters using the controller
(Ypage 30) or the touchpad (Ypage 26).
XTo finish and save an entry: select ¬.
A maximum of five telephone numbers can be
saved for one contact.
Starting route guidance to an address
or geo-coordinates
If an addr esswith a ZIP co de issaved,the
addr ess can beused for route guidance. Ifthe
ZIP co decannot be assigned to an exact
addr ess, you can adjust the destination subse-
quently using the controller.
XCall up the address book (Ypage 108).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo select an address: turn and press the con-
troller.
or
XTo select an entry with geo-coordinates: turn
and press the controller.
The navigation menu is displayed.
XTo select Start:slide 6and press the con-
troller.
The route to the destination addressiscalcu-
lated and route guidance starts.
Making a call
XCall up the address book (Ypage 108).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo select a telephone number: turn and press
the controller.
The number isdialed. Further information
about the functions during a call
(
Ypage 102).
Sending text messages
XCall up the address book (Ypage 108).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
XTo highlight the telephone number: turn the
controller.
XTo selectG: slide 9the controller.
XTo select Send Text Message: turn and
press the controller.
The entry fields for a text message are dis-
played (
Ypage 120).
Observe the requirements for the message func-
tion (
Ypage 117).
Sending an e-mail
XCall up the address book (Ypage 108).
XSelect an entry: turn and press the controller.
The details for the contact are displayed.
XTo select an e-mail address: turn and press
the controller.
The entry fields for an e-mail are displayed
(
Ypage 121).
Observe the requirements for the message func-
tion (
Ypage 117).
Displaying sub-entry information
XCall up the address book (Ypage 108).
XSelect an entry: turn and press the controller.
The details for the contact are displayed.
XTo highlight the desired entry: turn the con-
troller.
110Address book
Telephone

vCards can now be received by a device (PC,
mobile phone) via Bluetooth®.
External device
XStart the data transfer (see the manufactur-
er's operating instructions).
The number of vCards received is displayed in the multimedia system.
Multimedia system
XTo cancel the transfer: press the controller.
If a mobile phone was connected, the con-
nection to the mobile phone is established
again.
Received vCards are identified by the ®
symbol in the address book.
iIf you switch to another main function, e.g.
navigation, while receiving vCards, the recep- tion of vCards will be terminated.
Deleting imported contacts
XTo change to the menu bar when in the
address book or the telephone menu: slide
6 the controller.
XTo select Options: turn and press the con-
troller.
XTo select Delete Contacts: turn and press
the controller.
XSelect one of the following options:
RInternal Contacts
RImported from Storage Device
RImported from Bluetooth Devices
RDownloaded from Phone
Turn and press the controller.
XTo select Yes: turn and press the controller.
The contacts are deleted.
or
XTo select No: turn and press the controller.
The process is canceled.
Closing the address book
XPress the %button one or more times.
Call lists
Introduction
If your mobile phone supports the PBAP Blue-
tooth®profile, the call lists from the mobile
phone are displayed in the multimedia system.
When connecting the mobile phone, you may
have to confirm the connection for the PBAP
Bluetooth
®profile.
If your mobile phone does not support the PBAP
Bluetooth
®profile, the multimedia system gen-
erates its own call lists. These are not the same
as the call lists in your mobile phone.
The call lists option is not available unless a
mobile phone is connected to the multimedia
system.
If the contact for an incoming call is not saved in
the address book, you can use the call list to
save the telephone number. You can save this
telephone number as a new contact in the
address book or add it to an existing contact
(
Ypage 115).
iIf you connect a different mobile phone to
the multimedia system, the call lists from the
new mobile phone are displayed.
Opening the call list and selecting an
entry
Example: list of selected phone numbers
:
Date and time (if available)
;Telephone number of the highlighted entry
and symbols (if assigned)
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Call Lists: turn and press the
controller.
114Call lists
Telephone

XTo select the required option: turn and press
the controller.
XTo selectEnter search term: turn and
press the controller.
The input menu for the search term is dis-
played.
XEnter characters using the controller.
XTo complete the entry and start the search,
select a: turn and press the controller.
The search results are displayed.
iGoogle™ determines how the search results
are sorted; this is not necessarily based on
the shortest distance.
Further information on how to make use of a
search result (
Ypage 131).
Using search results
XTo select a search result: turn and press the
controller.
A menu appears.
Displaying details
XSelect Details.
The address of the selected entry is dis-
played.
Using a search result as a destination
XSelect Set as Destination.
The navigation is called up. You can use the
search result as the destination for route cal-
culation.
iAt the same time the search result is stored
in the "Last destinations" memory. You can
take the destination from this memory and
save it permanently in the contacts.
Calling up a destination
XSelect Call.
The telephone menu is called up and a call is
activated.
iIf there is no phone number available, the
menu item cannot be selected.
Calling up Google Street View™
XSelect Google Street View.
Google Street View™ is called up.
iIf no Google Street View™ information is
available, a corresponding message appears. Calling up Panoramio by Google™
XSelect
Panoramio by Google.
Panoramio by Google™ is called up. You see
pictures of places worth seeing in the vicinity
of the search result.
Popular searches
You can use this function if search queries have
already been carried out.
If the vehicle is stationary, the search results
can be supplemented manually, e.g. "Hotel
Adler".
XCall up Local Search (Ypage 130).
XTo select the search position, e.g. At cur‐rent location: turn and press the control-
ler.
XTo select Popularsearches: turn and press
the controller.
The most frequent search queries are dis-
played.
Search history
You can use this function if search queries have
already been carried out.
If the vehicle is stationary, the search results
can be supplemented manually, e.g. "Hotel
Adler".
XCall up Local Search (Ypage 130).
XTo select the search position, e.g. At cur‐rent location: turn and press the control-
ler.
XTo select Search history: turn and press
the controller.
The most recent search queries are dis-
played.
Google™ local search131
Online and Internet functions
Z

Local Search settings
Calling up settings
XCall up Internet functions (Ypage 129).
XTo select Mercedes-Benz Apps: turn and
press the controller.
XTo select Google Local Search: turn and
press the controller.
XTo select G: slide 9the controller.
The current settings are displayed.
Setting the search radius
XCall up Local Search settings (Ypage 132).
XTo select Searchradius: turn and press the
controller.
A menu appears.
XTo select the desired entry: turn and press the
controller.
The selected setting is accepted.
Exiting a menu
XSelect &.
Resetting last location searches
XCall up Local Search settings (Ypage 132).
XTo select Resetlastlocationsearches:
turn and press the controller.
A prompt appears asking whether the last
location searches should be deleted.
XTo select Yes: turn and press the controller.
The search queries are deleted.
or
XTo select No: turn and press the controller.
The process is canceled.
Deleting search queries
XCall up Local Search settings (Ypage 132).
XTo select Delete all searches: turn and
press the controller.
A prompt appears, asking whether the last
search queries should be deleted.
XTo select Yes: turn and press the controller.
The last search queries are deleted.
or
XTo select No: turn and press the controller.
The process is canceled.
Destination/route download
Prerequisites
To download navigation locations you need a
Google™ account and your vehicle identification
number. Further information about the vehicle
identification number (VIN) (
Ypage 134).
To download navigation locations, the
mbrace system must be:
Ractivated
Roperational
Ractivated for the services of the system and
for Internet access
For information on the mbrace system, see the
separate vehicle Operator's Manual.
Procedure and general information
Sign into your Google™ account on the Internet.
Use the Google Maps™ website to send the
destination to a server (
Ypage 132). Using the
DownloadPOIApp, the destination is displayed
in the vehicle (Ypage 133).
The destination can be:
Rimported (Ypage 134)
Rused for route guidance (Ypage 133)
Rcalled up (Ypage 133)
Rdeleted from the server (Ypage 134)
Sending destinations to the server
XSign into your Google™ account.
XCall up the Google Maps™ website.
XEnter a destination.
132Destination/route download
Online and Internet functions

XClick"More" at the destination.
XClick "Send".
XEnter the corresponding information inthe
boxes shown.
XSelect "Send to car ".
XSelect Mercedes-Benz as the veh iclebrand.
XEnter the mbrace e-mail address or the veh i-
cle iden tification number.
Further information about the veh icle identi-
fication number (
Ypage 134).
XClick "Send".
The destination issent to the server.
The availab ility of the destination/r outedown -
load function iscountry-dependent.
Displaying destinations in the vehicle
XTo call up Internet functions (Ypage 129).
XTo select Mercedes-Benz Apps: turn and
press the controller.
XTo select Download POI: turn and press the
controller.
Av ailable destinations are shown in thelist.
XTo select and download a destination: turn
and press the controller.
XTo exit destination download: select Exit.
Further information on how to use the destina-
tion for route guidance (
Ypage 133).
Further information on importing the destina-
tion (
Ypage 134).
Further information on deleting the destination
(
Ypage 134).
You can save up to 50 destinations for your
veh icle on the server and display these inthe
list .If you send further destinations to the
server, the oldest entries are deleted from the
list .
Using destinations
Displaying details
XDisplay the destination inthe vehicle
(Ypage 133).
XTo highlight a destination: turn the controller.
XTo select G: slide 9the controller.
XTo select Details: turn and press the con-
troller.
The destination address is shown.
Using a destination for route guidance
XDisplay the destination inthe vehicle
(Ypage 133).
XTo highlight a destination: turn the controller.
XTo select G: slide 9the controller.
XTo select Set as Destination: turn and
press the controller.
You then switch to navigation mode and can
start route calculation.
The destination isentered inthe list of last
destinations.
Calling up the destination
You can use the function if:
Ra mobile phone isconnected (Ypage 96)
Rthe destination address contains a telephone
number
XDisplay the destination inthe vehicle
(Ypage 133).
XTo highlight a destination: turn the controller.
XTo select G: slide 9the controller.
XSelect Call.
You then switch to the telephone function and
make the call (
Ypage 101).
Destination/route download133
Online and Internet functions
Z

XIn media mode, slide6the controller.
The media menu bar is shown.
XTo select Devices: turn and press the con-
troller.
The available media sources will be shown.
The #dot indicates the current setting.
XSelect the media source.
If the media source contains music or video
files, these will be played. The corresponding
basic menu will be shown.
Switching on automatically
After inserting a CD/DVD, this media mode is
automatically switched on by the multimedia
system.
If playable music files are found, they will be
played by the multimedia system.
If a media function is already switched on in the
multimedia system, this will be interrupted and
the basic display of the CD/DVD mode will
appear. If another function, such as navigation,
is being operated, the basic display will not
change. Only the music from the last inserted
CD/DVD will be played.
Audio/video mode
Important safety notes
GWARNING
The CD/DVD drive is a class 1 laser product.
If you open the housing of the CD/DVD drive,
there is a risk of exposure to invisible laser
radiation. This laser radiation could damage
your retina. There is a risk of injury.
Never open the housing. Always have main-
tenance and repair work carried out at a quali- fied specialist workshop.
GWARNING
Handling discs while driving may distract you from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Handle discs only when the vehicle is station-
ary.
Notes on audio/video mode
Permissible data carriers
RCD-R, CD-A and CD-RW
RDVD-R, DVD-V and DVD-RW
RSD memory card
RUSB storage device
Permissible file systems
RISO 9660/Joliet standard for CDs
RUDF for video DVDs
RFAT16, FAT32, exFAT and NTFS for SD mem-
ory card and USB storage media
Multisession CDs
For multisession CDs, the content of the first
session determines how the multimedia system
processes the CD. The multimedia system plays
only one session and gives priority to the audio
CD session.
File structure of a data carrier
When you create a disc with compressed music
files, the tracks can be organized in folders. A
folder may also contain subfolders. The disc
may contain no more than eight directory levels.
Files beyond the eighth level will not be recog-
nized by the system.
iThe multimedia system supports up to
50,000 files from one data medium. For data
media with more than 64 GB, only files in the
following folders are supported: Music, Pic-
tures, Video.
Track and file names
When you create a disc with compressed music
files, you can assign names to the tracks and
folders.
If MP3 or WMA files are stored in the root direc-
tory itself, the root directory will also be treated as a folder.
150Audio/video mode
Media