service MERCEDES-BENZ C-Class SEDAN 2016 W205 Comand Manual

Publication details
Internet
Further information about Mercedes-Benz vehi-
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Editorial office
You are welcome to forward any queries or sug-
gestions you may have regarding this Operator's
Manual to the technical documentation team at
the following address:
Daimler AG, HPC: CAC, Customer Service,
70546 Stuttgart, Germany
©Daimler AG: Not to be reprinted, translated or
otherwise reproduced, in whole or in part, with-
out written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
In this Operator's Manual you will find the fol-
lowing symbols:
GWARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
HEnvironmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
!Notes on material damage alert you to dan-
gers that could lead to damage to your vehi-
cle.
iPractical tips or further information that
could be helpful to you.
X This symbol indicates an instruction
that must be followed.
X Several of these symbols in succession
indicate an instruction with several
steps.
(Y
page) This symbol tells you where you can find
more information about a topic.
Dis‐
playThis text indicates a message on the
multifunction display.
Parts of the software in the vehicle are protected
by copyright
©2005 The FreeType Project
http://www.freetype.org. All rights reserved.
As at 09.10.2015

This data is of an exclusively technical nature
and can be used to:
Rassist in detecting and rectifying malfunc-
tions and defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory and malfunction data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranty events
Rquality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using special diagnostic testers. You can obtain more
information there, if required.
After a malfunction has been rectified, the infor-
mation is deleted from the malfunction memory
or is continually overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, after
consultation with an authorized expert), could
be traced to a person.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have been con- tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem. For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed in certain
crash or near crash-like situations, such as dur-
ing air bag deployment or when hitting a road
obstacle. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as:
Rhow various systems in your vehicle are oper-
ating
Rwhether or not the driver and passenger seat
belts are fastened
Rhow far (if at all) the driver is depressing the
accelerator and/or brake pedal and
Rhow fast the vehicle is traveling
This data can help provide a better understand-
ing of the circumstances in which crashes and
injuries occur. NOTE: EDR data is recorded by
your vehicle only if a non-trivial crash situation
occurs; no data is recorded by the EDR under
normal driving conditions and no personal data
(e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law
enforcement, can combine the EDR data with
the type of personal identification data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special equip- ment is required, and access to the vehicle or
the EDR is needed. In addition to the vehicle
manufacturer, other parties that have the spe-
cial equipment, such as law enforcement, can
read the information by accessing the vehicle or
the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims, and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
16Introduction

Defining theposition for th ePOI searc h
SelectionInstructions
NearDestination
(whe nrout eguidanc eis
active )
XCall up th ePOI men u (Ypage 63).
XTo selectNea rDestination:turn and press th econtroller .
XSelect aPOI category (Ypage 65).
CurrentPosition
Searches in th evicinit yof
th ecurren tvehicle posi-
tion .
XCall up th ePOI men u (Ypage 63).
XTo selectCurren tPosition:turn and press th econtroller .
XSelect aPOI category (Ypage 65).
Other City
Afterenterin g acity, th e
search is performed
within th ecity' sbounda-
rie s
Option 1
XCall up th ePOI men u (Ypage 63).
XTo selectOther Cit y:turn and press th econtroller .
XSelectth estate/province (Ypage 60), if desired.
XEnterth ecity (Ypage 59).
XSelec t aPOI category (Ypage 65).
Option 2
XEnter acity in th eaddress entr ymen u (Ypage 59).
XTo selec tPOI s:slid e6 ,turn and press th econtroller .
XSelect aPOI category (Ypage 65).
Search By Nam e
Searches forall POI son
th edigita lmap or around
on eof th ethree previ-
ousl yspecifie dposition s
XCall up th ePOI men u (Ypage 63).
XTo selectSearch By Nam e:turn and press th econtroller .
XSelectAllPOI sor on eof th ethree previously selecte dpositions.
The POI list wit hcharacte rbar appears .
XEnter aname.
or
XTo selec tMercedes-Ben zService:turn and press th econtroller .
Search By Phone Num ‐ber
AllPOI swit h a telephon e
number can be selected.
XCall up th ePOI men u (Ypage 63).
XTo selectSearch By Phone Number:turn and press th econtrol-
ler .
You will see alist of phone numbers.
XEnte rth etelephon enumber .
The telephon enumber consist sof :
Rth ecountry code (international dialing code)
Rth eare acode
Whe nenterin gth eare acode, omit th eleadin g"0"
Rth etelephon enumber of th eparticipatin gcaller
64Destination entry
Navigation

XTo show the menu:slide6the controller.
XTo select Route: turn and press the controller.
XSelectDetour.
XTo specify the start of the traffic jam sec-
tion: select Beginning
.
The next possible traffic jam section starting
point is marked.
XTurn the controller.
The marking moves along the route to the
next starting position.
XPress the controller.
The start of the traffic jam is set.
XTo specify the end of a traffic jam section:
select End
.
The next possible traffic jam section end point
is marked.
XTurn the controller.
The marking moves along the route to the
next end position.
XPress the controller.
The end of the traffic jam is determined.
XTo calculate the detour: selectStart.
Off-road
General notes
The navigation system may guide you to off-road
routes that your vehicle cannot drive on without
causing damage to the tires or wheels or the
vehicle itself. It is the driver’s sole responsibility to determine the suitability of the route. The
condition of the off-road routes may vary. The
navigability of off-road routes may be influenced
by various factors such as time of day, time of
year and prevailing weather conditions. The nav-
igation system cannot judge these factors or
take them into account for route guidance.
Route guidance to an off-road destina-
tion
The multimedia system can guide you to desti-
nations which are within the area of the digital
map, but which are not themselves on the map.
These destinations are known as off-road des-
tinations, which you can enter using the map, for
example. In these cases, the multimedia system
guides you for as long as possible with naviga-
tion announcements and displays on roads
known to the system. If the vehicle reaches an area which is not part of
the digital map, the display appears as a split-
screen view. On the right, an arrow appears that
points to the off-road destination. You hear the
announcement: "Please follow the arrow on the
display". As the vehicle approaches the desti-
nation, you will see a display to this effect.
Route guidance from an off-road loca-
tion to a destination
Off-road location: the vehicle's position is on the
digital map, but the map does not contain any
information about that location. The multimedia
system is able to guide you to a destination even
from an off-road location.
At the start of route guidance, you will see the
Road Not Mapped
message, an arrow and the
distance to the destination. The arrow shows
the compass heading to the actual destination.
As soon as the vehicle is back on a road known
to the system, route guidance continues in the
usual way.
Off-road during route guidance
Due to road construction, for example, there
may be differences between the data on the
digital map and the actual course of the road.
In such cases, the system will temporarily be
unable to locate the vehicle position on the dig-
ital map. The vehicle is therefore in an off-road
position.
In the display, you will then see the Road Not
Mappedmessage, an arrow and the distance to
the destination. The direction arrow shows the
compass heading to the destination.
As soon as the system can assign the vehicle
position to the map again, route guidance con-
tinues in the usual way.
Real-time traffic reports
Prerequisites
This function is currently not available for Can-
ada.
In order to receive real-time traffic reports via
satellite radio, you need to subscribe to SIRIUS
XM Satellite Radio Traffic Message Service.
Further information on satellite radio
(
Ypage 144).
Real-time traffic reports79
Navigation
Z

XTo switch an area to avoid on/off:select an
area by turning and pressing the controller.
The area will be avoided Oor not ª.
XTo display/change an area: mark an area by
turning the controller.
XSlide 9the controller.
XTo select Display/Change: press the con-
troller.
The map with the crosshair appears.
The area currently blocked is displayed as a
red square.
XTo move the area to a new location: slide
1, 4,2the controller.
XTo change the size of the area: press the con-
troller.
XTurn the controller.
XTo accept changes: press the controller.
A message appears stating that the area has
been set.
Deleting one/all areas
XTo switch to navigation mode: press the
ß button.
XTo show the menu: slide6the controller.
XTo select Options: turn and press the con-
troller.
XSelect Route Settings.
XSelectAvoid Options.
XSelectAvoid Area.
A list appears.
XTo delete an area: mark an area by turning
the controller.
XSlide 9the controller.
XSelect DeleteorDelete All.
A prompt appears asking whether you wish to
delete the area.
XSelect YesorNo.
After selecting Yes, the area is deleted.
XTo delete all areas: when the list appears,
slide 9 the controller.
XSelect Delete All.
A prompt appears asking whether you wish to
delete all areas.
XSelect YesorNo.
After selecting Yes, all areas are deleted.
SIRIUS XM service
Displaying SIRIUS XM service informa-
tion
You can display the SIRIUS XM service informa-
tion.
XTo switch to navigation mode: press the
Ø button.
XTo show the menu: slide6the controller.
XTo select Traffic: turn and press the con-
troller.
XSelect SIRIUS Service.
The provider's phone number (SIRIUS XM)
and the serial number of your service module
are displayed.
iAlternatively you can call up this function
using the touchpad (Ypage 24).
Registering for the SIRIUS XM traffic
report service
XCall the provider telephone number shown on
the multimedia system display.
iYou can also have the satellite service acti-
vated online. To do so, visit the SIRIUS XM
Radio website at http://www.sirius.com
(USA).
Once the connection has been established:
XFollow the service employee's instructions.
The activation process may take up to
10 minutes.
If registration is not included when purchasing
the system, your credit card details will be
required to activate your account.
Updating the digital map
Introduction
The digital maps generated by the map software
become outdated in the same way as conven-
tional road maps. Optimal route guidance can
only be provided by the navigation system in
conjunction with the most up-to-date map soft-
ware.
Information about new versions of the digital
map can be obtained from an authorized
Mercedes-Benz Center. You can have the digital
map updated there using a data medium, or you
can update it yourself.
Map functions89
Navigation
Z

For North American countries, it is possible to
update the map data for the multimedia system
free of charge for a period of three years. Infor-
mation on the availability of this service for your
vehicle can be obtained from your authorized
Mercedes-Benz Center.
Entitlement to the free update
For the first three years after your vehicle is reg-
istered, you are entitled to all available updates
to the map software for the multimedia system.
They are usually installed during a regular vehi-
cle service. After this period, you can purchase
further updates from your authorized Mercedes-
Benz Center.
The free updates relate to the vehicle and not to
an individual. If there is a change of ownership
within the three years after first registration, the
new owner is entitled to the map software
updates.
Updating at an authorized Mercedes-
Benz Center
If an update for your map software is available,
you will receive it free of charge at your author-
ized Mercedes-Benz Center during your vehi-
cle's annual service. You can arrange a separate
appointment for this at your authorized
Mercedes-Benz Center on request.
The update can only be performed:
Rat an authorized Mercedes-Benz Center
Rfor map data for North America
The map software is not provided on DVD.
Carrying out a manual update
After the free update of the map data has
expired or when buying map data, you can
update the data yourself.
The update process may take some time (up to
45 minutes), depending on the size of the digital
map. The update will be completed more quickly if the vehicle is stationary. If you begin the
update while the vehicle is stationary and the
starter battery has insufficient power, the mul-
timedia system may switch off automatically.
This protects the battery. In order to prevent
this, a suitable power supply to the vehicle must
be maintained.
Navigation functions
Calling up the navigation system
menu
XTo switch to navigation mode: press the
ß button.
XTo show the menu: slide5the controller.
Navi
is highlighted in the main function bar.
XPress the controller.
The navigation menu appears.
XTurn the controller to display the navigation
functions one after another.
XTo change to the map: turn the controller until
Navigationis shown and then press the con-
troller.
Calling up the online map display
Requirement for online map display (USA):
mbrace must be activated for Internet access
(
Ypage 125).
Requirement for the online map display (Can-
ada): a mobile phone is connected to the multi-
media system via Bluetooth
®(Ypage 96) or
USB (Ypage 167).
90Navigation functions
Navigation

XTo activate the call on hold: selectwResume.
The call on hold is activated. If you select
=
HangUp, the call on hold is also ended.
iOn some mobile phones, the call on hold is
activated as soon as the active call is ended.
Conference call
You can interconnect active and held calls. This
permits several parties to hear one another and
speak with one another. This function depends
on your mobile phone network provider and the
mobile phone (see the manufacturer's operating
instructions).
XAdd a call (Ypage 102).
or
XAnswer an incoming call (Ypage 104).
XTo select Conferencein the telephone menu:
turn and press the controller.
The new participant is included in the confer-
ence call. Conference
is displayed in the tele-
phone menu.
Incoming call during an existing call
(call waiting)
The call waiting function depends on your
mobile phone network provider and your mobile
phone. Depending on the mobile phone used,
behavior when answering a call may vary (see
the manufacturer's operating instructions).
Call waiting: if you receive a call while already
in a call, a message is shown. You also hear a
tone. You can decide whether to accept or reject
the call. Accepting
XTo select
wAccept: press the controller.
or
XPress 6on the multifunction steering
wheel.
The incoming call is active, the previously
active call is on hold. You can switch back and
forth between both calls (call waiting)
(
Ypage 103).
iDepending on the mobile phone, you may
also be able to accept the incoming call (call
waiting) on your mobile phone. This function
and behavior depends on your mobile phone
network provider and the mobile phone (see
the manufacturer's operating instructions).
Rejecting
XTo select =Reject: turn and press the
controller.
or
XPress ~on the multifunction steering
wheel.
The behavior after the call is rejected depends
on your mobile phone and mobile phone net-
work provider.
Option 1: The originally active call is contin-
ued and the incoming call is rejected.
Option 2: The originally active call is ended
and the incoming call is accepted.
Option 3: Both calls are ended.
Ending an active call
XTo select =in the telephone menu: turn
and press the controller.
or
XPress ~on the multifunction steering
wheel.
The active call is ended.
Mobile phone voice recognition
You can start or end voice recognition on your
mobile phone with this function. Further infor-
mation on the voice recognition service; see the
manufacturer's operating instructions.
To start the mobile phone voice recognition:
104Mobile phone voice recognition
Telephone

Explanation of the access data
Input fieldMeaning
Phone Num‐ber:Access number for estab-
lishing the connection
The access number
depends on the mobile
phone used. For GSM/
UMTS mobile phones,
*99***1#
is used as a
standard.
AccessPoint:APN network access point
(Access PointName)
You can obtain this infor-
mation from your mobile
phone network provider.
Entry is not necessary for
all mobile phone network
providers and mobile
phones.
PDP Type:Internet protocol used.
You can obtain this infor-
mation from your mobile
phone network provider.
User ID:The user identification can
be obtained from your
mobile phone network pro-
vider.
Entry is not necessary for
all mobile phone network
providers.
Password:The password can be
obtained from your mobile
phone network provider.
Entry is not necessary for
all mobile phone network
providers.
Auto DNS:Automatic allocation of
DNS servers is activated. If
the function is deactivated,
the DNS server addresses
must be entered manually.
DNS (Domain Name
Service)
DNS1:
DNS2:
Fields for entering the DNS
server addresses manually.
The address can be
obtained from your mobile
phone network provider.
Managing existing access data
Calling up the device list
XCall up Internet functions (Ypage 129).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Settings: turn and press the con-
troller.
XTo select Configure Internet Settings:
turn and press the controller.
The device list is displayed.
Editing the access data
The mobile phone must be connected with the
system for the access data to be changed.
When the Internet connection is active, you can-
not edit or delete the access data of the cur-
rently set mobile phone network provider.
XCall up the device list (Ypage 128).
XTo highlight the desired mobile phone in the
device list: turn the controller.
XTo select G: slide 9the controller.
XTo select Change Configuration: turn and
press the controller.
XSelect Predefined SettingsorManualSettings.
The provider settings are displayed.
128Setting up an Internet connection (Canada)
Online and Internet functions

Local Search settings
Calling up settings
XCall up Internet functions (Ypage 129).
XTo select Mercedes-Benz Apps: turn and
press the controller.
XTo select Google Local Search: turn and
press the controller.
XTo select G: slide 9the controller.
The current settings are displayed.
Setting the search radius
XCall up Local Search settings (Ypage 132).
XTo select Searchradius: turn and press the
controller.
A menu appears.
XTo select the desired entry: turn and press the
controller.
The selected setting is accepted.
Exiting a menu
XSelect &.
Resetting last location searches
XCall up Local Search settings (Ypage 132).
XTo select Resetlastlocationsearches:
turn and press the controller.
A prompt appears asking whether the last
location searches should be deleted.
XTo select Yes: turn and press the controller.
The search queries are deleted.
or
XTo select No: turn and press the controller.
The process is canceled.
Deleting search queries
XCall up Local Search settings (Ypage 132).
XTo select Delete all searches: turn and
press the controller.
A prompt appears, asking whether the last
search queries should be deleted.
XTo select Yes: turn and press the controller.
The last search queries are deleted.
or
XTo select No: turn and press the controller.
The process is canceled.
Destination/route download
Prerequisites
To download navigation locations you need a
Google™ account and your vehicle identification
number. Further information about the vehicle
identification number (VIN) (
Ypage 134).
To download navigation locations, the
mbrace system must be:
Ractivated
Roperational
Ractivated for the services of the system and
for Internet access
For information on the mbrace system, see the
separate vehicle Operator's Manual.
Procedure and general information
Sign into your Google™ account on the Internet.
Use the Google Maps™ website to send the
destination to a server (
Ypage 132). Using the
DownloadPOIApp, the destination is displayed
in the vehicle (Ypage 133).
The destination can be:
Rimported (Ypage 134)
Rused for route guidance (Ypage 133)
Rcalled up (Ypage 133)
Rdeleted from the server (Ypage 134)
Sending destinations to the server
XSign into your Google™ account.
XCall up the Google Maps™ website.
XEnter a destination.
132Destination/route download
Online and Internet functions

XIn radio mode: slide6the controller.
XTo select Information: turn and press the
controller.
Information on the currently received pro-
gram is displayed.
If available, you will see:
Rthe track that is currently being played
Rthe artist of the track that is currently being
played
Rthe album name
Rthe channel abbreviation
Rthe logo of the station or Artist Experience®
Back to radio display:
XTo select Info: slide6and press the con-
troller.
Satellite radio
General notes
The satellite radio mode requires satellite radio
equipment and registration with a satellite radio
provider.
Note that the categories and channels shown in
the illustrations depend on the program content
offered by the provider. The illustrations and
descriptions in these operating instructions may
therefore differ from the channels and catego-
ries offered by the provider.
Satellite radio mode may be temporarily unavail-
able or interrupted for a variety of reasons.
These include environmental or topographical
conditions as well as other factors beyond the
control of Mercedes-Benz USA, LLC. This means
operation may not be possible in certain areas.
These include:
Rtunnels
Rparking garages
Rlocations inside or next to buildings
Rlocations in the vicinity of other structures
Sirius XM®Satellite Radio offers more than 140
digital-quality radio channels, providing 100%
commercial-free music, sports, news and enter-
tainment.
Sirius XM
®Satellite Radio uses a fleet of high-
performance satellites to broadcast around the
clock throughout the USA and Canada.
The satellite radio program is available for a
monthly fee. Details are available from the Sirius XM
®Service Center and at
http://www.siriusxm.com (USA) or
http://www.siriusxm.ca (Canada).
Your new Mercedes-Benz vehicle comes with
Sirius XM
®Satellite Radio pre-installed at the
factory. This service is free for a six-month trial
period. About a month before the trial period
ends, information will be provided on how to
extend this subscription. An acoustic signal
sounds and a message is shown, describing how
the subscription can be extended.
iSirius, XM and all related marks and logos
are trademarks of Sirius XM Radio Inc. and its
subsidiaries. All other marks, channel names
and logos are the property of their respective
owners. All rights reserved.
Registering satellite radio
:Phone number of provider
;Sirius XM®ID of your satellite receiver
XSwitch on satellite radio mode (Ypage 145).
The satellite radio main menu appears show-
ing the preview channel. You cannot select
any other stations.
XTo select Optionsin the radio menu bar: turn
and press the controller.
XTo select Service: turn and press the con-
troller.
The service information screen appears.
Once the telephone connection has been estab-
lished:
XFollow the instructions of the service staff.
The activation process may take up to
ten minutes. If the activation is completed
successfully, the Updating Channels...
message appears in the display, followed by
the satellite radio main menu.
144Satellite radio
Radio