reset MERCEDES-BENZ C-CLASS SEDAN 2018 Owner's Manual

Rear ...............................................133
Setting ...........................................1 33
Setting the center air vents ........... 133
Setting the side air vents ...............1 33
Air-conditioning system
see Climate control
Airbag
Warning lamp ................................. 264
AIRMATIC
Display message ............................ 247
Function/notes .............................1 81
Setting the normal vehicle level ..... 182
Setting the raised vehicle level ...... 182
AIRPANEL
Cleaning instructions ..................... 312
Alarm
ATA (Anti-Theft Alarm system) ......... 76
Switching off (ATA) .......................... 76
Switching the function on/off
(ATA) ................................................ 76
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
see 4MATIC (permanent four-
wheel drive)
AMG
Adaptive sport suspension sys-
tem ................................................ 183
Performance Seat .......................... 104
Switchable performance exhaust
system ...........................................1 42
AMG menu (on-board computer) ..... 226
Animals
see Pets in the vehicle
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
AppCode
see QR code
Armrest
Stowage compartment .................. 281
Ashtray ............................................... 291
Assistance display (on-board com-
puter) ..................................................2 21Assistance menu (on-board com-
puter)
..................................................2 22
Assistance system
see Driving systems
ASSYST PLUS
Displaying a service message ........3 07
Driving abroad ............................... 308
Hiding a service message .............. 307
Resetting the service interval dis-
play ................................................ 308
Service message ............................ 307
Spe cial se
rvice requirements ......... 308
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 76
Function ........................................... 76
Switching off the alarm .................... 76
ATTENTION ASSIST
Activating/deactivating ................. 223
Display message ............................ 247
Displaying level .............................. 199
Function/notes ............................. 198
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 242
see Lights
Automatic car wash (care) ............... 308
Automatic engine start (ECO start/
stop function) .................................... 141
Automatic engine switch-off (ECO
start/stop function) .......................... 141
Automatic headlamp mode .............. 113
Automatic transmission
Accelerator pedal position ............. 149
Changing gear ............................... 149
DIRECT SELECT lever ..................... 146
Display message ............................ 254
Double-clutch function .................. 149
Drive program ................................ 150
Drive program display .................... 148
Driving tips .................................... 149
DYNAMIC SELECT switch .............. 144
Emergency running mode .............. 155
Engaging drive position .................. 147
Engaging neutral ............................ 147
Index5

Refuelingprocess .......................... 15 6
see Fue l
Remote contro l
Garag edoo ropener ...................... .299
Programming (garage door
opener) .......................................... 300
Replacing bulbs
Backup lamp .................................. 119
High-beam headlamps ................... 118
Important safety notes .................. 117
Installing/removing the cover
(front wheel arch) .......................... 119
Low-beam headlamps .................... 118
Opening/closing side trim panels .. 119
Overview of bulb types .................. 118
Replacing front bulbs (vehicles
with halogen headlamps) ............... 118
Turn signals (front) ......................... 119
Turn signals (rear) .......................... 119
Reporting safety defects .................... 32
Rescue card ......................................... 33
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 245
Warning lamp ................................. 265
Residual heat (climate control) ........ 131
Restraint system
Display message ............................ 238
Introduction ..................................... 44
Warning lamp ................................. 264
Warning lamp (function) ................... 45
Reversing feature
Panorama sliding sunroof ................ 95
Roller sunblinds ............................... 97
Side windows ................................... 91
Sliding sunroof ................................. 95
Trunk lid ........................................... 86
Roadside Assistance (breakdown) .... 30
Roll away protection
see HOLD function
Roller sunblind
Operating ......................................... 97
Panorama roof with power tilt/
sliding panel ..................................... 96
Rear side windows ......................... 290
Rear window .................................. 291
Resetting ......................................... 97 Roof carrier
........................................ 288
Roof lining and carpets (cleaning
guidelin es)
......................................... 315
Ro

of load (maximum) ........................ 367
Route guidance
see also Digital Operator's Man-
ual .................................................. 270
Route guidance active ...................... 216
S
Safety
Children in the vehicle ..................... 60
see Occupant safety
see Operating safety
Safety system
see Driving safety systems
SD card
Inserting/removing ........................ 279
Selecting ........................................ 219
SD memory card
see also Digital Operator's Man-
ual .................................................. 270
Search & Send
see also Digital Operator's Man-
ual .................................................. 270
Seat
Correct driver's seat position ........ 100
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 48
Adjusting the height ......................... 48
center rear-compartment seat ......... 48
Cleaning ......................................... 315
Correct usage .................................. 47
Fastening ......................................... 48
Important safety guidelines ............. 46
Introduction ..................................... 45
Releasing ......................................... 48
Warning lamp ................................. 259
Warning lamp (function) ................... 49
Seat function
see Seat
Seats
Adjusting (AMG Performance
Seat) .............................................. 104
Adjusting (electrically) ................... 102
Index19

Adjusting the 4-way lumbar sup-
port ................................................ 104
Adjusting the head restraint .......... 102
Calling up a stored setting (mem-
ory function) .................................. 111
Cleaning the cover ......................... 314
Folding the backrest (rear com-
partment) forwards/back .............. 283
Important safety notes .................. 100
Seat heating .................................. 104
Seat heating problem .................... 105
Seat ventilation .............................. 105
Seat ventilation problem ................ 105
Storing settings (memory func-
tion) ............................................... 111
Securing a load
see Securing cargo
Securing cargo .................................. 285
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 314
see Automatic transmission
Sensors (cleaning instructions) ....... 312
Service center
see Qualified specialist workshop
Service Center
see Qualified specialist workshop
Service menu (on-board com-
puter) .................................................. 221
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 365
Coolant (engine) ............................ 365
DEF special additives ..................... 364
Engine oil ....................................... 364
Fuel ................................................ 361
Important safety notes .................. 361
Refrigerant (air-conditioning sys-
tem) ............................................... 367
Washer fluid ................................... 366
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 270
Setting the language
see also Digital Operator's Man-
ual .................................................. 270 Setting the time
see also Digital Operator's Man-
ual .................................................. 270
Settings
Factory (on-board computer) ......... 226
On-board computer ....................... 222
SETUP (on-b oard c
omputer,
Mercedes-AMG vehicles) .................. 227
Side impact air bag ............................. 51
Side marker lamp (display mes-
sage) ................................................... 242
Side windows
Cleaning ......................................... 311
Convenience closing feature ............ 92
Convenience opening feature .......... 92
Important safety information ........... 90
Opening/closing .............................. 91
Problem (malfunction) ..................... 93
Resetting ......................................... 93
Reversing feature ............................. 91
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 270
Ski and snowboard bag .................... 282
Sliding sunroof
Important safety notes .................... 94
Opening/closing .............................. 95
Problem (malfunction) ..................... 98
Resetting ......................................... 95
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 81
Changing the programming ............. 80
Checking the battery ....................... 81
Convenience closing feature ............ 92
Convenience opening feature .......... 92
Display message ............................ 257
Door central locking/unlocking ....... 78
Important safety notes .................... 78
KEYLESS-GO start function .............. 80
Loss ................................................. 82
Mechanical key ................................ 80
Overview .......................................... 78
Positions (ignition lock) ................. 136
Problem (malfunction) ..................... 82
Starting the engine ........................ 138
20Index

Traction systemsee ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 270
Traffic Sign Assist
Activating/deactivating the warn-
ing function .................................... 222
Display message ............................ 249
Function/notes ............................. 200
Important safety notes .................. 200
Instrument cluster display ............. 200
Transfer case ..................................... 155
Transmission
Display message ............................ 255
see Automatic transmission
Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 226
Transmission position display ......... 148
Transporting the vehicle .................. 329
Trim pieces (cleaning instruc-
tions) .................................................. 314
Trip computer (on-board com-
puter) .................................................. 215
Trip odometer
Calling up ....................................... 214
Resetting (on-board computer) ...... 216
Trunk
Important safety notes .................... 86
Locking separately ........................... 90
Opening/closing (automatically
from inside) ...................................... 89
Opening/closing (automatically
from outside) ................................... 87
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 88
Opening/closing (manually from
outside) ............................................ 86
Trunk lid
Display message ............................ 256
Object detection .............................. 86
Opening dimensions ...................... 367
Reversing feature ............................. 86
Turn signals
Display message ............................ 242 Replacing bulbs (front) ................... 119
Switching on/off ........................... 114
Two-way radio
Frequencies ................................... 359
Installation ..................................... 359
Transmission output (maximum) .... 359
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 85
From inside the vehicle (central
unlocking button) ............................. 84
USB devices
Connecting to the Media Inter-
face ............................................... 279
V
Vanity mirror (in the sun visor) ........ 290
Vehicle
Correct use ...................................... 32
Data acquisition ............................... 33
Display message ............................ 254
Electronics ..................................... 359
Equipment ....................................... 29
Individual settings .......................... 222
Limited Warranty ............................. 33
Loading .......................................... 343
Locking (in an emergency) ............... 85
Locking (SmartKey) .......................... 78
Lowering ........................................ 357
Maintenance .................................... 30
Operating safety .............................. 31
Operation outside the USA/
Canada ............................................ 30
Parking .......................................... 161
Parking for a long period ................ 164
Pulling away ................................... 139
Raising ........................................... 354
Reporting problems ......................... 32
Securing from rolling away ............ 353
Technical data ............................... 359
Towing away .................................. 327
Transporting .................................. 329
Unlocking (in an emergency) ........... 85
Unlocking (SmartKey) ...................... 78
24Index

Diagnostics connection
The diagnosticsconnection is only intended fo r
th econnection of diagnostic equipmen tat a
qualified specialis tworkshop .
GWARNING
If you connec tequipmen tto adiagnostic s
connection in th evehicle, it may affec tth e
operation of vehicle systems .As aresult ,th e
operatin gsafet yof th evehicle could be affec -
ted. There is aris kof an accident.
Only connec tequipmen tto adiagnostic scon-
nection in th evehicle, whic his approved fo r
your vehicle by Mercedes-Benz.
GWARNING
Objects in th edriver's footwell can restric tth e
peda ltrave lor obstruct adepressed pedal.
The operatin gand road safet yof th evehicle is
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicle are
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormat s
securely and as specifie din order to ensur e
sufficien tclearanc efo rth epedals. Do no tuse
loose floormat sand do no tplac efloormat son
to pof on eanother.
!If th eengin eis switched of fand equipmen t
on th ediagnostic sconnection is used ,th e
starter battery may discharge.
Connectin gequipmen tto th ediagnostic scon-
nection can lead to emission smonitorin ginfor-
mation bein greset ,fo rexample. Thi smay lead
to th evehicle failin gto mee tth erequirements of
th enext emission stest durin gth emain inspec-
tion .
Qualified specialist workshop
An authorized Mercedes-Ben zCente ris aquali-
fie dspecialis tworkshop .It has th enecessary
specialis tknowledge ,tools and qualification sto
correctl ycarry out th ewor krequire don your
vehicle. Thi sis especially th ecas efo rwor krel -
evant to safety.
Observ eth enote sin th eMaintenance Booklet .Always hav
eth efollowin gwor kcarrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkon electronic component s
Correct use
If you remov eany warnin gstickers ,you or oth-
ers could fail to recogniz ecertain dangers.
Leave warnin gstickers in position .
Observ eth efollowin ginformation when drivin g
your vehicle:
Rth esafet ynote sin this manual
Rtechnical dat afo rth evehicle
Rtraffic rule sand regulation s
Rlaws and safetystandard spertainin gto moto r
vehicles
Problem swit hyou rvehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethat you believe may
affec tit s saf eoperation ,we urg eyou to contact
an authorized Mercedes-Ben zCente rimmedi-
ately to hav eth eproblem diagnosed and recti -
fied. If th eproblem is no tresolved to your sat -
isfaction ,please discus sth eproblem again wit h
an authorized Mercedes-Ben zCente ror ,if nec-
essary, contact us at on eof th efollowin g
addresses.
In th eUSA
Customer Assistanc eCente r
Mercedes-Ben zUSA, LL C
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation sDepartmen t
Mercedes-Ben zCanada, Inc.
98 Vanderhoo fAvenue
Toronto ,Ontario M4 G4C9
Reporting safet ydefect s
USAonly:
32Operating safety
Introduction

GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from traveling
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side windowonly opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi-
tute for your attention when closing a side win-
dow.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rwhile resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each
door for the corresponding side window.
The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position 1or2 in the
ignition lock.
XTo open manually: press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
pressure point and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the switch beyond the
pressure point and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
If you press the switch beyond the pressure
point and release, automatic operation is star-
ted in the corresponding direction. You can stop
automatic operation by pressing/pulling the
switch again.
You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function remains active for five
minutes or until you open a front door.
When the override feature for the side windows
is activated, the side windows cannot be oper-
ated from the rear (
Ypage 65).
Side windows91
Opening and closing
Z

XTouch recessed sensor surface:on the
door handle until the side windows and the
sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
Make sure you only touch recessed sensor
surface :.
XMake sure that all the side windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel are closed.
XVehicles with panorama roof with power
tilt/sliding panel: touch recessed sensor
surface :on the door handle again until the
roller sunblinds of the panorama roof with
power tilt/sliding panel close.
XTo interrupt convenience closing: release
recessed sensor surface :on the door han-
dle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
XClose all the doors.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPull the corresponding switch on the door
control panel until the side window is com-
pletely closed (
Ypage 91).
XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch on
the door control panel until the side window is
completely closed (
Ypage 91).
XHold the switch for an additional second.
XIf the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above.
Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
Side windows93
Opening and closing
Z

the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid-
ing sunroof lifts during opening.
Sliding sunroof reversing feature
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/slid-
ing panel. In this section, the term "sliding sun-
roof" refers to both types of sliding sunroof.
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts the sliding sunroof during the closing
process, the sliding sunroof opens again auto-
matically. The automatic reversing feature is
only an aid and is no substitute for your attention
when closing the sliding roof.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in (4 mm) of the closing
movement
Rduring resetting
Rwhen closing the sliding sunroof again man- ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the sliding sunroof
Opening and closing
:To raise
;To open
=To close/lower
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPress or pull the 3switch in the corre-
sponding direction.
If you press or pull the 3switch beyond the
pressure point, automatic operation is started in the corresponding direction. You can stop auto-
matic operation by pressing or pulling again.
When opening and raising the roof, automatic
operation is only available if the sliding sunroof
is in the closed position.
The sun protection cover automatically opens
along with the sliding sunroof. You can open or
close the sun protection cover manually when
the sliding sunroof is raised or closed.
You can continue to operate the sliding sunroof
after switching off the engine or removing the
SmartKey from the ignition lock. This function isavailable for up to five minutes or until the driv-
er's or front-passenger door is opened.
Resetting
!If the sliding sunroof still cannot be opened
or closed fully after resetting, contact a quali- fied specialist workshop.
Reset the sliding sunroof if it does not move
smoothly.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XRaise the sliding sunroof fully at the rear
(Ypage 95).
Sliding sunroof95
Opening and closing
Z

If somebody becomes trapped:
Rrelease the switch immediately, or
Rduring automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
The roller sunblinds shield the vehicle interior
from sunlight. The roller sunblinds can only be
opened and closed when the panorama roof
with power tilt/sliding panel is closed.
Roller sunblind reversing feature
The roller sunblinds are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a roller sunblind during the closing
process, the roller sunblind opens again auto-
matically. However, the automatic reversing
feature is only an aid and is not a substitute of
your attentiveness when closing the roller sun-
blind.
GWARNING
The reversing feature does not react in par-
ticular to soft, light and thin objects, e.g. small
fingers. This means that the reversing feature
cannot prevent someone being trapped in
these situations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep area.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Opening and closing the roller sun-
blinds
:To open
;To open
=To close
You can only close the roller sunblinds when the
panorama roof with power tilt/sliding panel is
closed.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPress the 3switch in direction :.
Both roller sunblinds open, then the pano-
rama roof with power tilt/sliding panel is
raised.
XPull the 3switch in direction ;.
The sunblinds open.
XPull the 3switch in direction =.
The roller sunblinds close when the panorama
roof with power tilt/sliding panel is closed.
If you press or pull the 3switch beyond the
pressure point, automatic operation is started in the corresponding direction. You can stop auto-
matic operation by pressing or pulling again.
Resetting the panorama roof with
power tilt/sliding panel or the front
roller sunblind
!
If the panorama roof with power tilt/sliding
panel and the roller sunblinds cannot be fully
opened or closed after resetting, contact a
qualified specialist workshop.
Sliding sunroof97
Opening and closing
Z

Reset thepanoram aroo fwit hpower tilt/slidin g
panel or th eroller sunblinds if th epanoram a
roo fwit hpower tilt/slidin gpanel or th efron t
roller sunblin ddoes no tmov esmoothly.
XTurn th eSmartKey to position 1or2 in th e
ignition lock.
XPull th e3 switch repeatedly to th epoin tof
resistanc ein th edirection of arrow :until
th epanoram aroo fwit hpower tilt/slidin g
panel is fully closed.
XKee pth e3 switch pulled for an additional
second.
XPull th e3 switch several times in th e
direction of arrow :until th eroller sunblinds
are closed.
XKee pth e3 switch pulled for an additional
second.
XMak esur ethat th epanoram aroo fwit hpowe r
tilt/slidin gpanel and th eroller sunblinds can
be fully opened and closed again .
XIf this is notth ecase, repeat th esteps abov e
again .
Problems with the sliding sunroof
Your vehicl emay be equipped wit h asliding sunroo for apanoram aroo fwit hpowe rtilt/slidin g
panel. In this section ,th eterm "sliding sunroof" refers to bot htypes of sliding sunroof.
GWARNIN G
If you close th esliding sunroo fagain immediately after it has been blocke dor reset ,th esliding
sunroo fcloses wit hincreased or maximum force .The reversing feature is then no tactive .Part s
of th ebody could be trapped in th eclosin garea in th eprocess. This poses an increased ris kof
injury or eve nfatal injury.
Mak esur ethat no part sof th ebody are in th eclosin garea.
If somebod ybecome strapped :
Rrelease th eswitch immediately, or
Rpress th eswitch in any direction during th eautomatic closin gprocess
The closin gprocess is stopped.
!If th esliding sunroo fstill canno tbe opened or closed as aresult of amalfunction ,contact a
qualified specialist workshop.
98Sliding sunroof
Opening and closing