tires MERCEDES-BENZ C-CLASS SEDAN 2018 Owner's Manual

ASSYST PLUS ...................................... 307
Care ..................................................... 308
Breakdown assistance.....................316
Where will I find...? .............................. 316
Flat tire ................................................ 317
Battery (vehicle) .................................. 322
Jump-starting ....................................... 325
Towing and tow-starting ...................... 327
Fuses ................................................... 330
Wheels and tires ............................... 333
Important safety notes ........................ 333
Operation ............................................ 333
Winter operation .................................. 335
Tire pressure ....................................... 336
Loading the vehicle .............................. 343
All about wheels and tires ...................3 46
Changing a wheel ................................ 352
Wheel/tire combination ......................3 57
Technical data................................... 359
Information regarding technical data ... 359
Vehicle electronics .............................. 359
Identification plates .............................3 60
Service products and filling capaci-
ties ...................................................... 361
Vehicle data ......................................... 367
Contents3

Storing and maintaining current
speed ............................................. 170
Storing the current speed or call-
ing up the last stored speed .......... 170
Cup holder
Center console .............................. 289
Important safety notes .................. 289
Rear compartment ......................... 289
Customer Assistance Center
(CAC) ..................................................... 32
Customer Relations Department ....... 32
D
Dashboard
see Instrument cluster
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Data carrier
Selecting ........................................ 219
Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Display message ............................ 242
Function/notes ............................. 113
Switching on/off (on-board com-
puter) ............................................. 225
DEF
Adding ........................................... 158
Display message ............................ 246
Displaying level and range ............. 221
Filling capacity ............................... 364
Important safety notes .................. 364
Low outside temperatures ............. 364
Purity ............................................. 364
DEF
®
Additives ........................................ 364
Diagnostics connection ...................... 32
Diesel .................................................. 363
Digital Operator's Manual
Help ................................................. 27
Introduction ..................................... 27
Digital speedometer ......................... 215
DIRECT SELECT lever
Automatic transmission ................. 146 Display
see Display messages
see Warning and indicator lamps
Display messages
ASSYST PLUS ................................ 307
Calling up (on-board computer) ..... 230
Driving systems ............................. 247
Engine ............................................ 243
General notes ................................ 229
Hiding (on-board computer) ........... 229
Introduction ................................... 229
Lights ............................................. 242
Safety systems .............................. 231
SmartKey ....................................... 257
Tires ............................................... 252
Vehicle ........................................... 254
Distance control
see Driving system
Distance Pilot DISTRONIC
Activating ....................................... 173
Activation conditions ..................... 173
Cruise control lever ....................... 173
Display Message ............................ 249
Displays in the instrument cluster .. 175
Driving tips .................................... 177
Driving with Distance Pilot
DISTRONIC .................................... 174
Function/notes ............................. 171
Important safety notes .................. 172
Setting a speed .............................. 175
Setting the spe cifie
d minimum
distance ......................................... 175
Stopping ........................................ 174
Switching off .................................. 176
with Steering Pilot ......................... 177
Distance recorder ............................. 214
Distance warning (warning lamp) .... 267
Distance warning function
Function/notes ................................ 68
Distance warning system
see Active Brake Assist
Doors
Automatic locking (switch) ............... 85
Central locking/unlocking
(SmartKey) ....................................... 78
Control panel ................................... 43
Display message ............................ 256
Emergency locking ........................... 85
Index9

Warning lamp ................................. 261
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 69
Exhaust
see Exhaust pipe
Exhaust check ................................... 165
Exhaust pipe
Cleaning ......................................... 313
Exterior lighting
Cleaning ......................................... 312
Setting options .............................. 113
see Lights
Exterior mirrors
Adjusting ....................................... 108
Dipping (automatic) ....................... 109
Folding in/out (automatically) .......1 09
Folding in/out (electrically) ........... 109
Out of position (troubleshooting) ... 109
Setting ........................................... 109
Storing settings (memory func-
tion) ............................................... 111
Storing the parking position .......... 110
Eyeglasses compartment ................. 281
F
Favorites
Overview ........................................ 273
Features ............................................. 289
Filler cap
see Refueling
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 352
MOExtended tires .......................... 318
Preparing the vehicle ..................... 317
TIREFIT kit ...................................... 319
Floormats ........................................... 302
Frequencies
Mobile phone ................................. 359
Two-way radio ................................ 359
Front wheel arch
Removing/installing the cover ....... 119
Front wheel arch cover
Installing/removing ....................... 119
Front-passenger seat
see Seat Fuel
Additives ........................................ 363
Consumption statistics .................. 215
Diesel ............................................ 363
Displaying the current consump-
tion ................................................ 215
Displaying the range ...................... 215
Driving tips .................................... 164
Fuel gauge ....................................... 37
Grade (gasoline) ............................ 362
Important safety notes .................. 362
Low outside temperatures ............. 364
Problem (malfunction) ................... 158
Quality (diesel) ............................... 363
Refueling ........................................ 155
Tank content/reserve fuel ............. 362
Fuel filler flap
Closing ........................................... 157
Fuel filter (display message) ............ 246
Fuel level
Calling up the range (on-board
computer) ...................................... 215
Fuel tank
Capacity ........................................ 362
Problem (malfunction) ................... 158
Fuses
Allocation chart ............................. 332
Before changing ............................. 331
Dashboard fuse box ....................... 331
Fuse box in the engine compart-
ment .............................................. 331
Fuse box in the front-passenger
footwell .......................................... 331
Fuse box in the trunk ..................... 332
Important safety notes .................. 330
G
G-Meter (on-board computer,
Mercedes-AMG vehicles) .................. 226
Garage door opener
Clearing the memory ..................... 302
General notes ................................ 299
Important safety notes .................. 300
Opening/closing the garage doo r..3 02
Problems when programming ........3 01
Programming (button in the rear-
view mirror) ................................... 300
12Index

M
M+S tires............................................ 335
Malfunction message
see Display messages
Matte finish (cleaning instruc-
tions) .................................................. 311
mbrace
Call priority ....................................2 96
Display message ............................ 236
Downloading destinations
(COMAND) ..................................... 296
Downloading routes ....................... 299
Emergency call .............................. 294
General notes ................................ 293
Geo fencing ................................... 299
Info call button .............................. 295
Locating a stolen vehicle ...............2 98
Remote fault diagnosis .................. 298
Remote vehicle locking .................. 297
Roadside assistance button ........... 295
Search & Send ............................... 297
Self-test ......................................... 293
Speed alert ....................................2 99
System .......................................... 293
Triggering the vehicle alarm ........... 299
Vehicle remote unlocking .............. 297
Mechanical key
Function/notes ................................ 80
General notes .................................. 80
Inserting .......................................... 80
Locking vehicle ................................ 85
Removing ......................................... 80
Unlocking the driver's door .............. 85
Media Interface
see Digital Operator's Manual
Memory card (audio) ......................... 219
Memory function
Seats, steering wheel, exterior
mirrors ...........................................1 11
Mercedes-Benz Intelligent Drive
360°camera .................................. 194
Active Blind Spot Assist ................. 204
Active Lane Keeping Assist ............ 207
ATTENTION ASSIST ........................ 198
Blind Spot Assist ............................ 200
Distance Pilot DISTRONIC ............. 171 Distance Pilot DISTRONIC with
Steering Pilot ................................. 177
General notes ................................ 169
Lane Keeping Assist ...................... 202
Parking Assist PAR
KTRONIC .......... 188
P

arking Pilot .................................. 184
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 58
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 59
Rear view camera .......................... 191
Traffic Sign Assist .......................... 200
Message memory (on-board com-
puter) .................................................. 230
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 312
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Connecting (Bluetooth
®inter-
face) .............................................. 277
Connecting another mobile
phone ............................................ 278
Frequencies ................................... 359
Installation ..................................... 359
Menu (on-board computer) ............ 220
Transmission output (maximum) .... 359
Model type
see Vehicle identification plate
Modifying the programming
(SmartKey) ........................................... 80
MOExtended tires .............................. 318
Mounting wheels
Lowering the vehicle ...................... 357
Mounting a new wheel ................... 356
Preparing the vehicle ..................... 353
Raising the vehicle ......................... 354
Removing a wheel .......................... 356
Securing the vehicle against roll-
ing away ........................................ 353
MP3
Operation ....................................... 219
Index15

SmartphoneStarting the engine ........................ 139
SMS
see also Digital Operator's Man-
ual .................................................. 270
Snow chains ...................................... 336
Socket (12 V)
Center console .............................. 292
General notes ................................ 292
Rear compartment .........................2 92
Sound
Switching on/off ........................... 271
Special seat belt retractor .................. 60
Specialist workshop ............................ 32
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 225
Digital ............................................ 215
In the Instrument cluster ................. 37
Segments ...................................... 210
Selecting the display unit ...............2 25
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 71
Warning lamp ................................. 263
Sports exhaust system
AMG ............................................... 142
Standing lamps
Display message ............................ 242
Switching on/off ........................... 114
Start button
Display message ............................ 258
Start/Stop button
Key positions ................................. 137
Starting the engine ........................ 138
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 138
Starting the engine
see Starting (engine)
STEER CONTROL .................................. 75
Steering
Display message ............................ 257
Warning lamps ............................... 269 Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering Pilot
Display message ............................ 251
with Distance Pilot DISTRONIC ...... 177
Steering wheel
Adjusting (electrically) ................... 106
Adjusting (manually) ...................... 106
Button overview ............................... 38
Buttons (
on-board computer) ......... 211
Cleaning ......................................... 314
EASY ENTRY/EXIT feature ............. 107
Important safety notes .................. 105
Storing settings (memory func-
tion) ............................................... 111
Steering wheel heating
Problem (malfunction) ................... 107
Switching on/off ........................... 106
Steering wheel paddle shifters ........ 152
Stopwatch (RACETIMER) ................... 228
Stowage areas ................................... 280
Stowage compartments
Armrest (under) ............................. 281
Center console .............................. 281
Cup holders ................................... 289
Door ............................................... 282
Eyeglasses compartment ............... 281
Glove box ....................................... 281
Important safety information ......... 280
Map pockets .................................. 282
Rear ............................................... 282
Stowage net ................................... 282
see Stowage areas
Stowage net ....................................... 282
Stowage well beneath the trunk
floor .................................................... 287
Summer opening
see Convenience opening feature
Summer tires
In winter ........................................ 335
Sun visor ............................................ 290
Suspension setting
AIRMATIC ...................................... 182
AMG adaptive sport suspension
system ........................................... 183
Index21

Suspension tuningSETUP (on-board computer,
Mercedes-AMG vehicles) ............... 227
Switching air-recirculation mode
on/off .................................................1 30
Switching on media mode
Via the device list .......................... 279
T
Tachometer ........................................ 211
Tail lamps
Display message ............................ 242
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 37
Technical data
Capacities ...................................... 361
Information .................................... 359
Vehicle data ................................... 367
Telephone
Accepting a call (multifunction
steering wheel) .............................. 220
Authorizing a mobile phone (con-
necting) ......................................... 278
Connecting a mobile phone (gen-
eral information) ............................ 277
Display message ............................ 257
Introduction ................................... 220
Menu (on-board computer) ............ 220
Number from the phone book ........ 220
Redialing ........................................ 221
Rejecting/ending a call ................. 220
see also Digital Operator's Man-
ual .................................................. 270
Switching between mobile
phones ........................................... 278
see Mobile phone
Temperature
Coolant (display in the instrument
cluster) .......................................... 211
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 226
Outside temperature ...................... 211
Setting (climate control) ................ 128
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 226 Through-loading feature
................... 283
Timing (RACETIMER) ......................... 228
Tire pressure
Calling up (on-board computer) ..... 340
Checking manually ........................ 339
Display message ............................ 252
Maximum ....................................... 339
Not reached (TIREFIT) .................... 321
Notes ............................................. 337
Reached (TIREFIT) .......................... 321
Recommended ............................... 336
Using the TIREFIT kit ...................... 320
Tire pressure loss warning system
General notes ................................ 339
Important safety notes .................. 339
Restarting ...................................... 340
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 342
Function/notes ............................. 340
Genera l note
s ................................ 340
Important safety notes .................. 340
Radio type approval for the tire
pressure monitor ........................... 343
Restarting ...................................... 342
Warning lamp ................................. 268
Warning message .......................... 342
Tire pressure sensors
Display message ............................ 253
Tire-change tool kit ........................... 317
TIREFIT kit
Important safety notes .................. 319
Storage location ............................ 317
Tire pressure not reached .............. 321
Tire pressure reached .................... 321
Using ............................................. 320
Tires
Aspect ratio (definition) ................. 352
Average weight of the vehicle
occupants (definition) .................... 350
Bar (definition) ............................... 350
Changing a wheel .......................... 352
Characteristics .............................. 350
Checking ........................................ 334
Curb weight (definition) ................. 351
Definition of terms ......................... 350
Direction of rotation ...................... 353
Display message ............................ 252
22Index

Distribution of the vehicle occu-
pants (definition) ............................ 352
DOT (Department of Transporta-
tion) (definition) ............................. 350
DOT, Tire Identification Number
(TIN) ............................................... 350
GAWR (Gross Axle Weight Rating)
(definition) .....................................351
GVW (Gross Vehicle Weight) (def-
inition) ...........................................3 51
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 351
Important safety notes .................. 333
Increased vehicle weight due to
optional equipment (definition) ...... 351
Information on driving .................... 333
Kilopascal (kPa) (definition) ........... 351
Labeling (overview) ........................ 347
Load bearing index (definition) ...... 352
Load index ..................................... 349
Load index (definition) ................... 351
Maximum load on a tire (defini-
tion) ............................................... 351
Maximum loaded vehicle weight
(definition) ..................................... 351
Maximum permissible tire pres-
sure (definition) ............................. 351
Maximum tire load ......................... 349
Maximum tire load (definition) ....... 351
MOExtended tires .......................... 335
Optional equipment weight (defi-
nition) ............................................ 352
PSI (pounds per square inch) (def-
inition) ........................................... 352
Replacing ....................................... 352
Service life ..................................... 334
Sidewall (definition) ....................... 352
Snow chains .................................. 336
Speed rating (definition) ................ 351
Storing ........................................... 353
Structure and characteristics
(definition) ..................................... 350
Summer tires in winter .................. 335
Temperature .................................. 347
TIN (Tire Identification Number)
(definition) ..................................... 352
Ti re b
ead (definition) ...................... 352
Tire pressure (definition) ................ 352 Tire pressures (recommended) ...... 351
Tire size (data) ............................... 357
Tire size designation, load-bearing
capacity, speed rating .................... 347
Tire tread ....................................... 334
Tire tread (definition) ..................... 352
Total load limit (definition) ............. 352
Traction ......................................... 346
Traction (definition) ....................... 352
Tread wear ..................................... 346
Uniform Tire Quality Grading
Standards ...................................... 346
Uniform Tire Quality Grading
Standards (definition) .................... 351
Wear indicator (definition) ............. 352
Wheel and tire combination ........... 357
Wheel rim (definition) .................... 351
see Flat tire
Top Tether ............................................ 62
Touchpad
Changing the station/music
track .............................................. 273
Character suggestions ................... 272
Deleting characters ....................... 272
Entering a space ............................ 272
Entering characters ....................... 272
Gesture control .............................. 272
Handwriting recognition ................ 272
Operating the touchpad ................. 272
Overview ........................................ 272
Quick access for Audio .................. 273
Switching ....................................... 272
Switching input line ....................... 272
Tow-starting
Emergency engine starting ............ 330
Important safety notes .................. 327
Towing a trailer
ESP
®(Electronic Stability Pro-
gram) ............................................... 72
Towing away
Important safety guidelines ........... 327
Installing the towing eye ................ 328
Notes for 4MATIC vehicles ............ 330
Removing the towing eye ............... 329
Transporting the vehicle ................ 329
With both axles on the ground ....... 329
With the rear axle raised ................ 329
Towing eye ......................................... 317
Index23

Vehicle data ................................... 367
Vehicle battery
see Battery (vehicle)
Vehicle data
Roof load (maximum) .....................3 67
Vehicle dimensions ........................... 367
Vehicle emergency locking ................ 85
Vehicle identification number
see VIN
Vehicle identification plate .............. 360
Vehicle level
AIRMATIC ...................................... 182
Display message ............................ 247
Video
Operating the DVD ......................... 219
see also Digital Operator's Man-
ual ..................................................2 70
VIN
Seat ............................................... 361
Type plate ...................................... 360
W
Warning and indicator lampsABS ................................................ 261
Active Brake Assist ........................ 267
Airbag ............................................ 264
Brakes ...........................................2 60
Coolant .......................................... 265
Distance warning ........................... 267
Engine diagnostics ......................... 265
ESP
®.............................................. 261
ESP®OFF ....................................... 263
Fuel tank ........................................ 265
General notes ................................ 258
Overview .......................................... 37
Parking brake ................................ 264
PASSENGER AIR BAG ......................4 5
Reserv efuel .................................. .265
Restraint system ............................ 264
Seat belt ........................................ 259
SPORT handling mode ................... 263
Steering ......................................... 269
Tire pressure monitor .................... 268
Warranty .............................................. 29
Washer fluid
Display message ............................ 257 Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 270
Wheel and tire combinations
Tires ............................................... 357
Wheel bolt tightening torque ........... 357
Wheel chock ...................................... 353
Wheels
Changing a wheel .......................... 352
Checking ........................................ 334
Cleaning ......................................... 311
Important safety notes .................. 333
Information on driving .................... 333
Interchanging/changing ................ 352
Mounting a new wheel ................... 356
Mounting a wheel .......................... 353
Removing a wheel .......................... 356
Snow chains .................................. 336
Storing ........................................... 353
Tightening torque ........................... 357
Wheel size/tire size ....................... 357
Window curtain air bag
Display message ............................ 239
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 129
Win dshie
ld washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 307
Important safety notes .................. 366
Windshield wipers
Problem (malfunction) ................... 123
Replacing the wiper blades ............ 121
Switching on/off ........................... 120
Winter driving
Important safety notes .................. 335
Slippery road surfaces ................... 169
Snow chains .................................. 336
Winter operation
Radiator cover ............................... 304
Summer tires ................................. 335
Winter tires
M+S tires ....................................... 335
Wiper arm
Moving to a vertical position .......... 121
Index25

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to
dispose of materials, first try to regenerate or re-
use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
28Genuine Mercedes-Benz parts
Introduction

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 360).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the substantial defect or malfunction can result in death or serious injuries for the
Service and vehicle operation29
Introduction
Z