key MERCEDES-BENZ C-CLASS SEDAN 2019 Service Manual

Ac
tiv atin g/deac tivatin gful l-scree nmode
Mu ltimed iasystem:
0018 Media 0019
à Media Sources 0007
Select adat ast or ag emedium.
Pla yable video files arepla yedbac k. 0007
Toactiv atefull-s cree nmode: select0008
Full Screen. 0007
Todeac tivatefull -screen mod e:press the
to uc hpad.
Cha nging videosettings
Mult imed iasystem:
0018 Media 0019
Z Option s
0019 Picture Format
The follo wing picturefo rm ats areav ailable:
R Automat ic
R 16:9
R 4:3
R Zoom 0007
Select apict urefo rm at. Ad
jus tingthe brightne ssmanu ally
If th eAutom aticpictur efo rm atisswit ched off,
yo ucan adjustth ebr ightn essyourself . 0007
Select Bright ness. 0007
Adjus tth ebr ightn ess. Media
search St
arting themed iasear ch
Multimedia system:
0018 Media 0019
ª Search
Depen dingonthecon nect edmedia sourcesand
fi les, thefo llo wing categor iesarelis ted:
R Current TrackList
R Keyword Search
R Playlists
R Artists
R Albums
R Track s
R Folders
R Music Genres
R Year R
Composers
R Videos
R Podcast s(Apple ®
de vices)
R Audiobook s(Apple ®
de vices) 0007
Select acat egor y.
0009 The categor iesareav ailable assoon asthe
ent ire media content hasbe en read inand
anal yzed . Med
iaInt erface Inf
orma tion abou tth eMed iaInt erface
Media Inte rface isauniv ersal interface forth e
connecti onofmob ile au dio equipm ent.Themul‐
time diasy stem has twoUSB ports.The USB
por tsarelocat edinthestow agecom partment
unde rth ear mr est.
Supp ortedde vic es
The Med iaInt erface allo ws youto connect the
fo llo wing datast or ag emedia:
R iPod ®
R iPhone ® 336
Multimedia system

Cleani
ngand care Inf
orma tion onwashing theve hicl ein acar
wa sh 000A
WARNIN GRisk ofacci dent dueto
re duced braking effect afte rwa shing the
ve hicle
The braking effect isreduced afte rwa shing
th eve hicle. 0007
Afterth eve hicle hasbeen washed,
br ak ecar efully whilepaying attention to
th etraf fic condi tions untilth ebr aking
ef fect hasbee nful lyrestor ed. 000E
NO
TEDama gedue touns uitable car
wa sh 0007
Beforedr iving intoacar wash mak e
sur eth at thecar wash issuit able for
th eve hicle dimensions. 0007
Ensur eth er eis suf ficie ntgrou nd clear‐
ance between theunderbody andthe
guide rails ofthecar wash. 0007
Ensur eth at theclear ance widthof the
car wash, inpar ticular thewidt hof the
guide rails, issuf ficie nt. To
avo iddamag eto your vehicle when usinga
car wash, ensur eth efo llo wing beforehand:
R ActiveDis tance AssistDIS TRONI Cand the
HOLD functio nar edea ctivated.
R the360° Camer aor there ar vie wcam erais
swit ched off.
R theside windo wsand slidin gsun roof are
com pletely clos ed.
R theblo werfo rth eve ntil ation/he ating is
sw itched off.
R thewindshield wiperswitchis in position 005A.
R incar washes withacon veyo rsy stem: neu‐
tra l005C iseng aged.
R theSmar tKey isat amin imum distance of
10 ft(3 m) away from theve hicle, other wise
th etrunk lidcould openunintentionally .
0009 Ifyo uwo uld liketo lea vetheve hicle while it
is being washed, makesur eth eSmar tKey is locat
edintheve hicle. The005Dgear isother‐
wise automaticall yeng aged.
0009 If,afte rth ecar wash, youre mo vethewa x
fr om thewindshield andwiper rubber s,this
will preve ntsme aring and reduce wiper
noise. Inf
ormat iononusing apo we rwa sher 000A
WARNIN GRisk ofacci dent whenus ing
hig h-pr essurecle ani ng equipm entwith
ro und -spr ay nozzl es
The waterje tfr om aro und -spr ay nozzl e(d irt
gr ind er) maycau sedama getotires and sus‐
pe nsi on components that isno tvisi ble.
Com ponentsdamag edinthis wa yma yfa il
une xpec tedly. 0007
Donotus ehigh- pres su re cle ani ng
eq uipme ntwith round -spr ay nozzl esto
cle an your vehicle. 0007
Damag edtires orsuspension compo‐
nent smus tbe replaced immediat ely. Maint
enance andcare359

To
avo iddamag eto your vehicle, observethefo l‐
lo wing when usingapo we rwa sher :
R keep theSmar tKey atleas t10 ft(3 m) away
fr om theve hicle. Other wise thetrunk lid
could openunintentionall y.
R maint ainadis tance ofat leas t11 .8 in
(30 cm) totheve hicle.
R vehicl eswith decorativ efo il: par tsof your
ve hicle areco veredwit hadecora tivefo il.
Maint ainadis tance ofat leas t27 .6 in
(70 cm) between thefo il-c ove redpar tsof the
ve hicle andthenoz zleofthepo we rwa sher .
Mo vethepo we rwa sher nozzlearound whilst cleaning.
Thewaterte mp eratur eof the
po we rwa sher mustno texc eed 140°F
(60 °C).
R obse rveth einf ormation onthecor rect dis‐
tan ceintheeq uipment manufacturer'soper‐
ating instruction s.
R donotpoint thenoz zleofthepo we rwa sher
dir ectl yat sensitiv epar tssuc has tires, slits,
electr icalcom ponents, batteries, light bulbs
and ventil ation slot s. Wa
shing theve hicl eby hand Obser
vetheleg alrequ iremen ts,e.g. inanumb er
of coun tries, washing byhand isonl yper mitt ed
in specially designatedwash bays. 0007
Use amild cleaning agent, e.g.carsham poo. 0007
Washtheve hicle withluk ewa rmwaterusi ng
a sof tcar spong e.When doingso,donot
ex pose theve hicle todirect sunlight . 0007
Carefully hosetheve hicle offwit hwa terand
dr yusi ng ach amois .Ta ke car eno tto point
th ewa terje tdir ectl yto wa rdsth eair inle t
gr ille. 360
Maintenanc eand care

Smar
tKey Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
00AF Key NotDetected (red dis‐
pla ymessag e) *T
heSmar tKey canno tbe detected and mayno long erbe intheve hicle.
The Smar tKey isno long erintheve hicle andyouswit choffth eengine:
R Youcan nolongerst ar tth eengine.
R Youcan notcen trally lockth eve hicle. 0007
Ensur eth at theSmar tKey isin theve hicle.
If th eSmar tKey detection functi onhasa mal functi ondueto ast ro ng radio signal source: 0007
Pull overand stop theve hicle safely assoon aspossible, paying attention toroad and traf fic condi tions. 0007
PlacetheSmar tKey inthemar kedspace forst ar tin gth eengine withth eSmar tKey (0013 page14 5).
00AF
Ob tainaNew Key *T
heSmar tKey nee dstobe replaced. 0007
Visit aqu alif ied spec ialistwo rkshop.
00AF Key NotDetect ed(whit e
displa ymessag e) *T
heSmar tKey iscur rently undetect ed. 0007
Chang eth elocation oftheSmar tKey intheve hicle. 0007
Ifth eSmar tKey isstill no tre cogni zed,star tth eengine withth eSmar tKey inthemar kedspace
(0013 page14 5). Displ
aymessa gesand warning/ indic ator lam ps 47
1

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
00AF Replace KeyBattery *T
heSmar tKey batt eryis disc harged. 0007
Replace thebatt ery(0013 page66).
00AF
Place theKey inthe
Marked SpaceSeeOpera-
tor' sManual *T
heSmar tKey detection functi onismal functi oning. 0007
Chang eth elocation oftheSmar tKey intheve hicle. 0007
Startth eve hicle withth eSmar tKey intheslo t(0013 page14 5).
00AF Don't Forget YourKey *A
warning tone also sou nds. Thismes sage reminds youto take your Sm artK ey wit hyo uwhen youlea vetheve hicle. 47
2
Display messa gesand warning/ indic ator lam ps

Se
tting <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 217
Sy stem limit ations ........................... ....2 15
At tention assistant
see ATTENTION ASSIST
Au dio mode
Ac tivati ng med iamod e........... .............331
Co nnecti ngUSB devic es ........... .......... 333
Co pyrights ............ ...............................3 30
Inf ormatio n....... ................................... 329
Inser ting/r emoving anSD card....... .... 331
Medi asea rch ....................................... 336
Ov ervie w .................. ........................ ... 332
Pa use and playbac kfun ction ...............3 33
Selecti ngatrac k ....... .......................... 333
Selecti ngplayba ckoptions ............ ...... 333
Tr ac klis t.............................................. 333
Au thorized Mercedes- BenzCenter
see Qualif iedspec ialistwo rkshop
Au thorized workshop
see Qualif iedspecialis two rkshop
Au tomatic distanc eco ntr ol
se eAc tiveDis tance AssistDIS TRONI C
Au tomatic drivin glights ........... ..............123 Au
tomatic engine star t(E CO star t/
sto pfunc tion) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> .......150
Au tomatic engine sto p(E CO star t/
sto pfunc tion) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> .......150
Au tomatic fron tpass engerfr on tair‐
bag shutoff <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 43,44
Fu nctio nof theaut omatic front
passeng erfront airbag shutoff......... ..... 43
PA SSENGER AIRBAGind icat orlam p.....4 4
Au tomatic fron tpass engerfr on tair‐
bag shutoff
see Automatic front pass engerfront
airb agshut off
Au tomatic mirrorfo lding function
Ac tivati ng/d eactiv ating ........... ............136
Au tomatic trans mis sion
DIR ECT SELEC Tleve r..... .................... ..154
Dr ive pr ogr am disp lay ............. ............. 153
Dr ive pr ogr ams............. .......................153
DY NA MIC SELE CTswitc h.................... 153
Eng aging drive po sitio n............. .......... 156
Eng aging neu tral ............. .....................155
Eng aging park position .................. ...... 155
Eng aging reve rsege ar .................... .....1 55 Kic
kdo wn ....... ......................................157
Manual gearshif ting.............................1 56
St eer ing wheel paddle shifters ............ 156
Tr ans miss ionposit iondispla y.............. 154
Tr ans miss ionposit ions........................ 154
Au tomatic trans mis sion (problem)
se eTr ans miss ion(problem ) B
Ba ghook .................................................. 109
BA S(Br akeAssis tSy stem) .....................1 72
Batt ery
Ch arging (Remo teOnline) .................... 146
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 66
Batt ery
see Battery(v ehi cle)
Batt ery(v ehi cle) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 381
Ch arging <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 379
Char ging(R emo teOnline) .................... 146
No tes ................................................... 376
No tes(s ta rting assis tance and
ch argin g) .............................................3 77
Re placing .............................................3 81
St artin gassis tance <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> ......379 496
Index

Calls
.......................................................... 308
Ac cep ting <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> ...............308
Ac tivati ng functio nsduring acal l........ 308
Ca lls wi th severalpar ticipant s.............3 08
Declini ng....... ......................................308
Ending acall ................................... ..... 308
Incoming callduring anexistin gcall .... 309
Makin g................................................ 308
Vi ath eove rhead control panel
(Mer cedes meconnect )....................... 319
Cam era
see 360° Camera
see Rear vie wcam era
Car key
see Smar tKey
Car wash
see Care
Car wash (car e)......... .............................. 359
Car e..........................................................3 65
Air -water duct ......................................358
Au tomatic carwash ........................ ..... 359
Car pet.................................................3 65
Decor ativefo il ................................ .....3 62
Displ ay<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 365EAS
Y-PA CK trunk box...................... .... 365
Ex terior lighting .............................. ..... 364
Headliner ............................................. 365
Matt efinis h<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> ...............361
Pa int wo rk <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 361
Pl as tic trim <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 365
Po we rwa sher ................................. ..... 359
Re alwo od/tr imelements ............... ....3 65
Re ar vie wcam era ................................ 364
Seat belts...................................... ...... 365
Seat cover..... ................................... ... 365
Sensor s..... ........................................ .. 364
Ta ilpipes .............................................. 364
Wa shing byhand .............................. ... 360
Wheels/r ims....................................... 364
Wi ndo ws <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 364
Wi per blades .......................................3 64
Car gotie- down rings ...............................1 09
Car pet(C are) ....... ....................................365
Chang eof addr ess ....................................23
Cha ngeof ow ner ship ................................ 23
Changing awheel
Pr epar ation .......................................... 415
Ra ising theve hicle ........................... ....4 16 Cha
nging bulbs........................................ 128
No tes ................................................... 128
Ov ervie w ............................................. 129
Re versing light s...................................1 31
Tu rn signal lights(rear) ........................ 131
Cha nging gears ....... ................................. 156
Manually ..............................................1 56
Chang inghub caps .................................. 416
Cha racter ent ry
On theto uc hpad .................................2 63
Using thecon troller ............................. 262
Char ging
Batt ery(v ehicle) ..................................3 79
Chil dsaf etyloc k
Ac tivati ng/d eactiv ating (mu ltimed ia
sy stem) ............................................... 269
Re ar door ...............................................6 1
Re ar side windows <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 62
Chi ldseat
At tach ing (notes) ................................... 53
Basic instructions ..................................4 8
fr ont-passe nger sea t(no tes) ................. 59
LA TC H-type (ISOFIX )(ins talling) ............ 54
No teson risk sand dang ers ...................4 9 498
Index

Chec
kTire Pressur eSoon ...................4 66
Che ckTire Pressur eThen Restar t
Ru nFla tIndi cator <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> .......470
0077 CheckTire s ................................. 467
00B2Chec kWa sher Fluid ..................... 475
00AC Coolan tTo oHo tSt op Vehicle
Tu rn Engi neOff............ ........................ 459
Cr uise Contr olInop erati ve <0011001100110011001100110011001100110011001100110011001100110011
00110011> 456
Cr uise Contr olOff<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 456
0025C urrentl yUna vailable SeeOper‐
at or's Manual .......................................4 41
00E5 Currentl yUna vailable SeeOper‐
at or's Manual ...................................... 434
Dec rease Speed.................................. 470
00AF Don't Forget Your Key.................. 472
Dr ive More Slowly ............ ...................448
Dr iver' sDoo rOp en &Trans miss ion
No tin PRisk ofVehicle Rolling Away ..465
00B3Engi neOil LevelCann otBe
Mea sured <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>.....461 00B2Engine
OilLevelLo wStop Vehi‐
cle Turn Engi neOff............ ..................461
00B2Engi neOilPr ess ureSt op Switc h
Of fEngin e...........................................4 62
00B2Engine OilReduce OilLevel.........4 61
0075 Front LeftMalfunction Service
Re quired (Exam ple) .............................4 46
Fr ont Passeng erAirbag Disabled See
Oper ator's Manual .............................. 444
Fr ont Passeng erAirbag Enabled See
Oper ator's Manual .............................. 443
00B6 FuelLevelLo w ............................ 460
00B6Gas CapLoose ............................ 460
0025In operativeSee Opera tor's
Manua l...... .......................................... 442
00E5 Inoper ativeSee Oper ator's
Manua l..... ...........................................4 42
007AInope rativ eSee Operator' s
Ma nua l........... .....................................439
0053Ino perativ e ........... .......................446 0049Int
ell.Ligh tSy stem Inoperativ e... 476
00AF KeyNo tDe tected (whit edis‐
pl ay messa ge)...................................... 471
00AF KeyNo tDe tected (red displ ay
messa ge).............................................4 71
0075 LeftSide Curtain Air bag Mal‐
func tion Service Required (Exam ple) ...4 43
¢ Lowe ring <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> ............454
Ma lfunctio nDr ive at Ma x.50 mph...... 453
0049Malfunction SeeOper ator ’s
Manual ................................................ 477
Mer cedes meconn ectServices Limi‐
te dSee Oper ator's Manual .................4 45
N Pe rm anen tly Ac tiveRi sk ofRo lling
Aw ay <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 464
00AFOb tain aNe wKe y........................ 471
ç Off............................................... 455
00D9Of f............................................... 452
Onl yShif tto 'P' when Vehicle isSta‐
tio nar y.................................................4 65 Inde
x503

00CA
Operation OnlyPo ssible in
Tr ans miss ionPosition P....................... 473
0049 Parking Brak eSee Opera tor's
Manua l..... ..................... ...................... 435
00AFPla cetheKe yin theMar ked
Spa ceSee Operator's Manua l..... ...... ..472
0077 Please Correct Tire Pressur e.......4 68
0049Ple aseRelease Parking Brak e.....4 38
PRE-S AFEInoper ativeSee Oper a‐
to r's Manua l..... ........... ........................ 445
Ra dar SensorsDir tySee Oper ator's
Manual ................................................ 440
006F Rear Lef tBac kres tNo t
La tched (Exam ple) ...............................4 73
00AF Replace KeyBat tery <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 472
Re versing NotPo ssible Service
Re quired .............................................. 465
Ru nFla tIndi catorInop erati ve .............. 470
003D SeeOperato r's Manua l...... .......... 457 Ser
vice Required Do NotShif tGear s
Vi sit Dealer .......................................... 464
0075SRS Malfunction Service
Re quired .............................................. 447
00CC Steer ing Malfunct ionIncreased
Ph ysical Effort See Operator's Man‐
ua l...... .................................................. 474
00CC Steer ing Malfunct ionStop
Immediat elySee Oper ator's Manual ....4 73
St op Vehicle LeaveEngi neRunning
Wa itTrans miss ionCoolin g.................. 464
003DSt opVehicle LeaveEngi neRun‐
ning <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> ...458
003DSt opVehicle SeeOper ator's
Manual ................................................ 459
00CCSt opVehicle Vehicle TooLo w ...... 453
çSuspended ..................................4 55
0049Switc hOf fLigh ts....... ..................477
0049 SwitchOn Hea dlamps <0011001100110011001100110011001100110011001100110011001100110011
0011> 477 0077
Tire Press. Monit orCur rently
Un available .......................................... 468
0077Ti rePress. Monit orInopera tive ... 469
0077Ti rePressur eMonit orInopera ‐
tiv eNo Wheel Sensors ........................ 469
Ti re sOv erheat ed................................. 469
To Dese lect Por N, Dep ress Brak e
and StartEn gin e.................................. 464
To Eng ageTr ans miss .Po sition RFir st
Dep ress theBr ak e ...............................4 65
Tr af fic Sign AssistCamer aVi ew
Re strict ed See Operator's Manua l..... ..452
Tr af fic Sign AssistCur rently Unavail‐
able SeeOperat or'sMan ual................ 451
Tr af fic Sign AssistInoper ative.... .........4 51
Tr ans miss ionMalfun ction Stop ........... 463
0049Tu rnOn theIgnit iontoRelease
th ePa rking Brak e................................ 434
00CCVe hicleRising Please Wait.......... 449
00CC Vehicle Rising .............................. 452 50
4
Inde x

0077
Warning Tire Malfunction ............ 467
0077Wheel Sensor(s)Missing.............4 69
Di spla yon thewindsh ield
see Head- upDis play
Dis tance control
see ActiveDis tance AssistDIS TRONI C
Di stance recor der
see Trip dis tance
DI ST RO NIC
see ActiveDis tance AssistDIS TRONI C
Do or
Ch ild sa fety lock (rear door) ............ .......6 1
Loc king (emerg encykey) ................ .......7 2
Opening (from theinside) ......................6 9
Un loc kin g(emer gency key) .................... 72
Un loc kin g(fr om theinside) ...................6 9
Door controlpan el.....................................1 6
DO T,Tire Iden tificat ionNumbe r(TI N) ... 404
Dr aw bar
see Tow- bar system
Dr inking anddriving ................................ 148
Dr ive Awa yAssis t.... ................................ 214 Dr
ive pos ition
In ser ting ........................................ ...... 156
Dr ive pr og ram dis pla y........... ............ ......153
Dr ive pr og rams
se eDY NA MIC SELE CT
Dr iver's seat
see Seat
Dr iving lights
see Automatic driving lights
Dr ivin gsaf etysy stem .............................1 70
ABS (Anti-loc kBr aking System) ........... 171
Ac tiveBr ak eAssi st<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 175
BA S(Br akeAssi stSystem) ............... ....1 72
EBD (electr oni cbr ak efo rc edis tribu‐
tion )..................................................... 175
ESP ®
Cr oss wind Assi st<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 175
Ov ervie w .......................................... ....1 71
Ra dar sensor s...................................... 171
Re sponsibili ty...................................... 170
ST EER CONTR OL............. ....................175
Dr ivin gsy stem
DY NA MIC BODY CONTR OL............ ...... 196 Dr
ivin gsy stem
see 360° Camer a
see ActiveBli nd Spo tAssi st
see ActiveDis tance AssistDIS TRONI C
see ActiveEmerg encyStop Assis t
see ActiveLa ne Chang eAssi st
see ActiveLa ne Keeping Assist
see ActivePa rking Assist
see ActiveSpe edLimi tAssi st
see ActiveSt eer ing Assis t
see AIRMA TIC
see ATTENTION ASSIST
see Blind SpotAssis t
see Cruise control
see Driving safetysy stem
see HOLD function
see Parking AssistPA RK TRONI C
see Rear vie wcam era
see Traf fic Sign Assist
Dr ivin gtips
Dr ink ing and drivin g............................ 148
Gene raldr ivin gtips .............................1 48
No teson breaking-in ane wvehicle ..... 147
Dr ow siness detection
see ATTENTION ASSIST Inde
x505