MERCEDES-BENZ C-CLASS SEDAN 2021 Owner's Manual

Depe
nding onthesour ce,youcan perform
va rious updates: Sour
ceofthe
updat e Up
dat etype
Up dat esvia mobile
phone Sy
stem updat es,Digi‐
ta lOpera tor's Manua l
Up dat esvia anexter‐
nal stor ag emedium,
e.g. anSD card Na
vig ation maps %
Softwareupd ates via mobil ephone requ ire
an act ive Int erne tcon nection forth eve hicle.
This isno tav ailable inall coun tries. Forfur‐
th er information oncon nect ingtotheInt er‐
ne t,see (/page27 9).
Ad vantag esofsof twareupd ates
Sof twareupdat esensur eyo ur vehicle's tech nol ‐
ogy isup -to-d ate.
In orde rto cons tantl yimpr ovethequ alit yof our
ser vices youwill recei vefutur esof twareupd ates
fo ryo ur mult imed iasystem, theMer cedes me
con nect services andyour vehicle's communica‐
tion module. Thesewillbesent toyouvia the mobil
ephone connection inyour vehicle and,as
an option, installed automat ically.Yo ucan mon i‐
to rth est atus ofyour sof twareupdat eson the
Mer cedes mePortal and find informa tionab ou t
po tentia linno vatio ns.
Yo ur adv antages ataglanc e:
R Con venie ntly recei vesof twareupda tesvia
th emobile phonenetwork
R Improve sth equ alit yand availabilit yof
Mer cedesme connectser vices
R Keeps your mult imed iasystem and comm uni‐
cation module up-to-dat e
Fu rther information aboutsoftwareupdat escan
be found athttp s:// me. secure.m erced es-
ben z.co m
Car rying out softwareupd ates
Re quirement s:
R Ther eis an Interne tcon nection
(/ page27 9).
R Foraut omat icso ftwa reupdat es:your
ve hicle hasaper manent lyins talled com mu‐
nic ation module. Multim
ediasystem:
4 System 5
Soft ware Update
Au tomatic softwa reupdat es #
Activate0073 Auto matic Onl ine Update.
Th esof twareup dateswill bedownloaded
and installed automat ically.
The current status ofthesof twareupdat eis
displa yed.
Manu alsof twareupd ates #
Switc hof f0053 Auto matic OnlineUpdate. #
Select asof twareupdat efrom thelis tand
st ar tth eupdat e.
Ac tiv atin gaso ftwa reupdat e #
Restar tth esy stem.
Fu nction ofimpor tant system updates
Im por tant system updat esma ybe neces saryfo r
th esecur ityofyour mult imed iasystem's data.
Please installth ese updat es,other wise the
secur ityofyour mult imed iasystem cann otbe
ensur ed. Multimedia
system 229

%
Ifaut omatic onlineupdatesar eactiv ated,
th esy stem updat eswill bedownloaded auto‐
maticall y(/ page229).
As soon asasy stem updat eis available for
do wnload, acor responding messageappea rson
th emedia display.
Yo uha ve thefo llo wing selectionoption s:
R Down load
The system updat ewill bedownloaded inthe
bac kground .
R Detail s
In fo rm atio nabout thepending system
updat eis displa yed.
R Later
The system updat ecan bedownloaded man‐
uall yat alat er time (/page229).
Yo uwill beinformed when thedo wnload iscom‐
ple teand thesy stem updat eis ready forins talla‐
tion .
% Park theve hicle safely inasuit able location
bef orest ar tin gth eins tallation . Re
quiremen tsforth eins tallation :
R The ignit ionisswitc hedon.
R The engin eis no tru nning .
R Notesand warnings have been read and
acc epted.
R The parkingbr ak eis applied.
If all requ iremen tsareme t,th esy stem updat eis
ins talled. Themultim ediasystem cann otbe
oper ated dur ing theins tallation andvehicle func‐
tions arere strict ed.
If er ro rs should occurduring theins tallation ,th e
multime diasystem automaticall yatt em ptsto
re stor eth epr ev ious version. Ifre stor ation ofthe
pr ev ious version isno tpossible ,a symbol
appear son themultimedia system displa y.Con ‐
sult aqu alif ied spec ialistwo rkshop toresol ve
th epr oblem. Re
setfunction Multimedia
system:
4 System 5
Reset
Pe rsonal datais dele ted, forex am ple:
R Statio npr ese ts
R Con nectedmobile phones #
Select Yes.
If PIN protect ion isactiv ated, apr om ptappear s
ask ing ifyo ualso wish torestor eth is to thefa c‐
to ry settin gsdur ing are se t. #
Select Yes. #
Enterthecur rent PIN .
The PINisrese t.
or #
Select No.
The current PIN stay sth esame afte rre se t‐
ting.
% Ifyo uha ve forg ottenyo ur PIN ,an aut hor ized
Mer cedes-Ben zCen tercan deactivateth e
PIN protect ion foryo u. 230
Multimed iasystem

A
pr om ptappear sag ain asking whe ther you
re all ywish torese t. #
Select Yes.
The multimedia system isrese tto thefa ct or y
se ttings. Na
vig ation Inser
ting/r emoving anSD cardwith digital
map data &
DANG ER Risk offata linj uryfrom swal‐
lo wing SDcards
SD cardsaresmall parts.
The ycould beswallo wedand lead tochok‐
ing. #
Keep SD cardsout ofthere ac hof chil‐
dr en. #
Seek medic alatt ent ion immed iatelyif
an SD cardhas been swallo wed. *
NO
TEDama gefrom manua lch ang es Man
ualchang escan damag eth eSD card. #
Donotch ang eor man ipulat eth econ ‐
te nts oftheSD cardmanuall y.
This excludes mapupdat es. *
NO
TEDama gedue tohigh temp eratur es High
temp eratur esma ydamag eth eSD card. #
Remo vetheSD cardaf te ruse and take
it out oftheve hicle. Inser
ting
The multimedia connection unitislocat edinthe
st ow agecom partment unde rth ear mr est. #
Inser tth eSD cardwit hth edigit almap data
in theSD cardslo tuntil iteng ages. The side
wit hth econ tacts mus tfa ce down wards.
When insertinganSD cardint oth eSD card
slo tfo rth efirs ttim e,youwill see ames sage
on themedia display.
Sub sequently ,th eSD cardwill bemade
av ailable exclusiv elyto your vehicle. Itis then
no long erpossible touse itin ano ther vehi‐
cle. #
Conf irm themessag e.
The navig ation system isactiv ated.
% Ifamalfunct ionmessag eis displa yeddur ing
th eins tallation saying that theSD cardis
loc ked, theSD cardma ybe damag ed.Con‐
sult anaut hor ized Mercedes- BenzCenter.
Re mo ving #
Pres sth eSD card. #
Remo vetheSD card. Multimedia
system 23
1

Switc
hingnavig ation on Multimedia
system:
4 Navigation #
Alternativ ely:press the00CB button.
The map appear sand showscurrent vehicle
position 1.
% Ifaclimat econt rolse tting isch ang ed, acli‐
mat ebar appear sbr ief ly. Sho
wing/ hiding thena vig ation menu Re
quirement s:
R The map showstheve hicle's current posi‐
tio n.
Mu ltimed iasystem:
4 Navigation #
Tosho w:swipe lefton theto uc hpad orthe
To uc hCon trol.
or #
Slid eth econ troller tothelef t. #
Tohide: swiperight ontheto uc hpad orthe
To uc hCon trol.
or #
Slid eth econ troller totheright.
% Tosho wor hide lowe rmenu leve ls, swipe or
slide tothelef tor right asman ytimes as
necessar y. Des
tinat ion entry Ent
ering aPOI oraddress &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the 232
Multimedia system

tr
af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Re quirement s:
R Forthe online search :Me rcedes mecon‐
nect isavailable.
R Youha ve auser accoun tfo rth eMer cedes
me Portal.
R The serviceis available.
R The servicehas been activat ed atan aut hor ‐
ize dMer cedes-Ben zCent er.
Fu rther information canbefound at:ht tp s://
www .merced es.me Mult
imed iasystem:
4 Navigation #
Sho wthena vig ation menu. #
Select ªEnter Dest ination . The
stat eor prov inc ein whic hth eve hicle is
locat edisset1.
Ther ear etw oav ailable methods ofdes tinat ion
entr y:
R Free sear ch2
R Sea rchstep-b y-step 3 Me
thod 1:free sear ch #
EnterthePOI oraddr essin2. The entries
can bemade inanyor der .
Dur ing destinat ionentry,sugg estion sar e
made bythemultimedia system. Aselect ion
of des tinat ions appear sin alis t.
En terth ese addr esselement s,forex am ple:
R City ,st re et,house number
R Street,cit y
R ZIP code
R POI name
R POI categor y,e.g. Gas Station
R City ,POI name #
Toswitc hto handwr itingrecognit ion:
selec tv 5. #
Write th ech aract eron theto uc hpad. #
Toswitc hto charact ersel ection :pr ess the
0038 button.
or #
Press theto uc hpad. Mult
imed iasystem 233

#
Todel etean entr y:select %4(ifavail‐
able).
Use thefo llo wing option s:
R Press brief ly:del etes thelas tch aract er
ent ered orthelas tsugg estion adop ted.
R Press and hold: deletesth eent ire ent ry. #
Tosetth elangu age:selec t0054 8. #
Sele ctthelanguag e.
% This function isuseful forcountr iesinwhi ch
se veralch aract ersets aresuppo rted. An
ex am ple isRu ssia, whichuses Cyrillicand
Latin charact ers. #
Tocall uptheonline searchfunctio n:
sele ctOnline Search 6.
Once anInterne tconnection ises tablished, a
lis tappear s.Itsho wsonline destinat ions
re lat ed tothepr ev ious entry.
The online destinat ionissupplied byan Inte r‐
ne tpr ov ider . #
Selec tth eonline destinat ion.
or #
Enterth eonline destinat ionora3 wo rd
addr essintheinput line.
% Entera 3 wo rdaddr ess(/ page23 8).
On line sear chisno tav ailable inall coun ‐
tr ies. #
Tocall upthelis t:press the0038 button.
or #
Ifth eto pline ofthech aract erbar ishigh ligh‐
te d, navig ateupw ards. #
Select thedes tinat ioninthelis t. #
Toadop ta des tinatio n:sele ct7 Select
Destinati on.
If th er ear ese verallis tin gs fora des tination,
a lis tapp ears. #
Select thedes tinat ion.
The destinat ionaddr essissho wn.
Me thod 2:sear chstep- by-ste p #
Press 0038 button.
or #
Ifth eto pline ofthech aract erbar ishigh ligh‐
te d, navig ateupw ards.
The charact erbar ishidde n.City orZIP is
high light ed.Addition alent ryfields, e.g.for
POI, areav ailable. #
Select City orZIP .
The charact erbar appear s. #
Enterth ecity ortheZIP code.
Dur ing destinat ionentry,sugg estion sar e
made bythemultimedia system. Aselect ion
of des tinat ions appear sin alis t.
The addr essentries can bemade inany
or der ,fo rex am ple:
R City orZIP ,St reet, HouseNo.
En teran intersecting stre et,if av ailable.
R Street, CityorZIP
R POI ,e.g .Gas Statio n,City orZIP
% During destinatio nent ry,use thefo llo wing
func tions:
R Swit chtohandwr itingrecogni tion.
R Swi tchto charact erselec tion.
R Delete an ent ry. 23
4
Multimedia system

An
entr y,e.g. POI, canbedele tedwit h
£ inast ep-b y-step sear ch.Na vig ate
to thelef tto do so.
R Call uptheonline searchfunction (if
av ailable).
R Call upalis t.
The function sar edesc ribed inthefree
sear ch. #
Tochang eth est at e/ prov ince: select the
st at eor thepr ov inc e. #
Enterth est at eor thepr ov inc e.Youon ly
nee dto ent erthefirs tch aract er. #
Select thest at eor thepr ov inc ein thelis t. #
Tochang eth ecount ry:sel ect thecount ry. #
Enterthecount ry.Yo uon lyne ed toent erthe
fi rs tch aract er. #
Select thecount ryon thelis t. #
Toadop ta des tinatio n:sele ctSelect Desti-
nation.
If th er ear ese verallis tin gs fora des tination,
a dis tance-o rient ated listappear s. #
Select thedes tinat ion.
The destinat ionaddr essissho wn.
Selecting prev ious destina tions
Multime diasystem:
4 Navigation
5 ¬ Previous andOther Destination s #
Select Previous Destination s. #
Select thedes tinat ion.
The destinat ionaddr essissho wn.
or #
Iffavo urites have been save dalr eady
(/ page24 7), sele ctFrom MyFavori tes. #
Select thefa vo urite.
The destinatio naddr essissho wn.
Select ingaPOI
Mult imed iasystem:
4 Navigation
5 ¬ Previous andOther Destination s
5 POIs #
Select thecat egor y.
or #
Select AllCategories andthecat egor y.
If ro ut eguidanc eis no tactiv e:thesear ch
begins inthevicin ityofthecur rent vehicle
position. Thelistis sor tedby distance in
as cend ingorde r.
The POIs showthefo llo wing informatio n:
R Name ofPOI
R Linear distance tothePOI
R The direct ion ofthelinear distance tothe
POI (arrow )is displa yedwhen searching
fo rth eve hicle's current positio n #
Select thePOI. #
Routeguidanc eis activ e:sele ctthesear ch
position prior tochoosing aPOI (see exam‐
ple). #
Ifint ermedi atedes tinatio nsarese t,th ese
can also beselect edasthesear chposition
af te rsele cting NearDestination .
Fi lter ing disp lays forPO Is #
Enterthesear chterm inª Search:.
The results listsho wsreleva nt POI s. Mu
ltimed iasystem 235

#
Select ¡.
The firs tPOI inthelis tis highlight ed. #
Select thePOI.
Ex am ple: setting thesear chpos ition forthe
par kingca tegor ydur ing activ ero uteguid‐
ance #
Select Inthe Vicini ty,Near Destinatio nor
Along theRou te.
The listsho wsthelocat edPOIs oropens an
ove rview of thero utedes tinatio naf te r
selecting NearDestination. #
Select thePOI. #
Select NearDestination: selecttheint er‐
mediat edes tinat ionorthedes tinat ion.
St arting anaut omatic gasst ation search
Re quirement s:
R The automat icga sst atio nsear chisact ivat ed
0073 (/ page24 2).
Dr ivin gsituati on
Ro uteguidan ceisact ive. The fuel leve lin the
fuel tank reac hes there ser vefuel leve l. The
Reserv eFuel Doyou want tostar ta searc h
for surro undin ggas stations ?mess ageis sho wn. #
Selec tYes.
The automat icga sst atio nsear chbegins. The
av ailable gasst atio nsalon gth ero uteor in
th evicinit yof theve hicle's current positio n
ar edispl ayed. #
Select thega sst atio n.
The addr essofthega sst atio nis displa yed. #
Ifro uteguidan ceisno tact ive, sele ctStart
Rout eGuidan ce.
The selected gasst atio nis setas thedes ti‐
nation .Ro uteguidan cebegin s.
or #
Ifro uteguidan ceisact ive, sele ctStart New
Rout eGuidan ceorSet asNex tWay Point.
St art New RouteGuidan ce:th eselect edgas
st atio nis setas ane wdes tinatio n.The prev i‐
ous destination sand intermediat edes tina‐
tion sar edele ted. Ro uteguidan cetothega s
st atio nbegin s.
Set asNex tWay Point:theselect edgasst a‐
tio nis setas thene xt int ermediat edes tina‐
tion .Ro uteguidan cebegin s. #
Ifth erear ealr ead yfo ur intermediat edes‐
tinatio ns:sele ctYes inthepr om pt.
The select edgasst atio nis ent ered intoposi‐
tio n1 of theint ermediat edes tinat ions menu.
Int ermediat edes tinat ion4is dele ted. Ro ute
guidan cebegin s.
Ent ering anintermed iatedes tination
Re quirement s:
R Ades tination isent ered.
Multime diasystem:
4 Navigation 5
Way Point sand Info #
Select Search forWay Point . #
Enterth eint ermediat edes tinat ionasaPOI
or addr ess(/ page232). #
Select theint ermediat edes tinat ion. #
Select SetasDest ination.
or #
Select anintermediat edes tinat ionusing
ª Enter Dest ination during routeguid‐
anc e. #
Select Set asNex tWay Pointaf te rent ering
th edes tinat ion. 236
Multimedia system

Edit
ingintermed iatedes tinations
Re quirement s:
R The destination andatleas tone intermediat e
des tination have been entered.
Multimedia system:
4 Navigation 5
Way Point sand Info #
Tocall upthema p:highlig htthedes tinat ion
or theint ermediat edes tinat ion. #
Select ¥Map. #
Tochang eth eor der ofdes tina tions :high‐
light thedes tinat ionortheint ermediat edes‐
tinat ion. #
Select ¥Move . #
Movetheint ermediat edes tinat iontothe
desir edposition . #
Press theTo uc hCon trol, thecon troller orthe
to uc hpad. #
Todel eteades tina tion: highlig htthedes ti‐
nation ortheint ermediat edes tinat ion. #
Select ¥Delete. Calculating
aro ut ewith intermediat edes ti‐
nation s
Re quirement s:
R The destination andatleas tone intermediat e
des tination have been entered.
Multimedia system:
4 Navigation 5
Way Point sand Info #
Select Start New Route Guidance.
The routeis calc ulatedwithth ese tint er‐
mediat edes tinat ions.
Selecting acontact fordes tinatio nen try
Re quirement s:
R Amobile phoneis con nectedto themultime‐
dia system (/ page258).
R The "Navigat eto cont act" onlineser vice is
av ailable andactivat ed. Mult
imed iasystem:
4 Navigation
5 ¬ Previous andOther Destination s
5 Contac ts #
Select thecon tact.
The cont actdetails aredispla yed. #
Select theaddr ess.
The Please Wait...messag eappear s.The
sear chiscar ried out online. #
Select thedes tinat ion.
Fi lter ing disp lays forco ntac ts #
Enteranam eor telephon enumb er,fo rex am‐
ple, intoth esear chfield. #
Select ¡.
The firs tcont actinthelis tis highlight ed. #
Select thecon tact. #
Sele cttheaddr ess.
% Routeguidan cetoacon tact address isrelia‐
ble inthefo llo wing cases :
R The contact address iscom plet e.
R The contact data matc hesthemap data
in thedigit almap. Multimedia
system 23
7

Ent
ering geo-coor dinates
Multimedia system:
4 Navigation
5 ¬ Previous andOther Destination s
5 Geo-coor dinates #
Enterge o-coor dinatesaslatitude andlongi‐
tude coordinat esindegr ees, minut esand
seconds.
The map showstheposition . #
Conf irm theent ry. #
Tocalcu latearo ut e: sele ctStart Route
Gu ida nce. #
Ifaro utehas already been creat ed, sele ct
St art New RouteGuidan ceorSet asWay
Poin t.
Ent ering thedes tina tion asa3 wo rdaddr ess
Re quirement s:
R Sear ching fora des tination using 3wo rd
addr esse sis poss ibleintheonline search
( / pag e232) .
R Ther eis an Interne tcon nection . %
Sear ching fora des tination using 3wo rd
addr esse sis no tposs ibleinall coun tries.
Mult imed iasystem:
4 Navigation 5
ª Enter Dest ination #
Select Online Search. #
Enterth edes tinat ionaddr essasa3 wo rd
addr ess. Separateeac hof thewo rdswit ha
full stop.
The sear chresults aredispla yed. #
Select thedes tinat ioninthelis t.
The destinat ionaddr essissho wn. The route
can becalc ulated.
% 3wo rdaddr esse sfrom what 3words arean
alt ernat ive addr essingsystem formulti lin‐
gua lge orefer encin gof global locations with
a re solution ofthre eme ters.Usi ngthis grid,
locat ionsontheEar th's sur face areincl uded
whi chdo notha ve abuildin gaddr esssuch
as ast re et and house number,fo rex am ple.
The EmpireSt ateBuild inghas this languag e
depen dent3wo rdaddr ess:
R English: parade.he lp.bleat
R Frenc h:commu n.verbe.bisq uer R
Spanish: suertes.dig a.pesca
3 wo rdaddr esse sar euniq ue,easy to
re member andsuffice formos tro utin eappli‐
cat ions.
Yo ucan conve rtaddr esse sto 3wo rd
addr esse sand backag ain:
R Atthewe bsit ehtt ps:/ /what3 words.com
R Inthewhat3w ords apps
Selecting ades tinat iononthema p
Multi media system:
4 Navigation 5
Z Option s #
Select MapMenu.
or #
Ifth emap isdispla yedin full screen mode,
pr ess thecent ralcon trol elemen t.
The map menuappear s. #
Selec t"mo vemap" inmap menu 2
(/ page250) . #
Swipe inanydir ection ontheTo uc hCon trol
or touc hpad.
or 238
Multimed iasystem