towing MERCEDES-BENZ C280 2007 W203 Owner's Manual

Contents
Maximum tire inflation pressure .. 301
Uniform Tire Quality Grading
Standards (U.S. vehicles) ............. 302
Tire ply material ........................... 304
Tire and loading terminology ........ 304
Rotating tires ............................... 307
Winter driving .................................... 308
Winter tires .................................. 308
Block heater (Canada only) .......... 309
Snow chains................................. 309
Maintenance ...................................... 310
Maintenance service indicator
message....................................... 310
Calling up the maintenance
service indicator display............... 312
Resetting the
maintenance service indicator ..... 312
Vehicle care ....................................... 313
Cleaning and care of the vehicle .. 313
Practical hints.................................. 321
What to do if … ................................... 322
Lamps in instrument cluster ......... 322
Lamp in center console................. 331
Vehicle status messages
in the multifunction display........... 333
Where will I find ...? ............................ 356
First aid kit .................................... 356
Vehicle tool kit .............................. 356
Minispare wheel............................ 359
Spare wheel bolts ......................... 360
Unlocking/locking in an emergency... 361
Unlocking the vehicle.................... 361
Locking the vehicle ....................... 362
Manually unlocking the
transmission gear selector lever ... 363
Opening/closing in an emergency ..... 364
Power tilt/sliding sunroof* ........... 364
Resetting activated head restraints .... 365
Resetting
activated head restraints .............. 365
Replacing SmartKey batteries ............ 366
SmartKey ...................................... 366Replacing bulbs .................................. 367
Bulbs............................................. 368
Replacing bulbs for front lamps .... 370
Replacing bulbs for rear lamps ..... 373
Replacing wiper blades ...................... 375
Removing and installing
wiper blades ................................. 375
Flat tire............................................... 377
Preparing the vehicle .................... 377
Mounting the Minispare wheel...... 377
MOExtended system* ................... 382
Battery ............................................... 383
Disconnecting the battery ............ 384
Removing the battery ................... 384
Charging and
reinstalling the battery.................. 385
Reconnecting the battery ............. 385
Jump starting...................................... 386
Towing the vehicle.............................. 388
Installing towing eye bolt .............. 390
Fuses.................................................. 391
Main fuse box
in passenger compartment ........... 392
Fuse box
in engine compartment................. 392
Fuse box in trunk .......................... 394

250 Controls in detail
Useful features
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency
call is concluded.Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
Open the storage compartment under
the center armrest (
page 238).
Press and hold button (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting call will appear in the
multifunction display.
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:

Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Warning!G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
iWhile the call is connected you can change
to the navigation menu by pressing NAVI button
on the audio system or COMAND* System unit.

286 Operation
Tires and wheels
Steps for determining correct load limit
The following steps have been developed
as required of all manufacturers under
Title 49, Code of U.S. Federal Regulations,
Part 575 pursuant to the “National Traffic
and Motor Vehicle Safety Act of 1966”.
Step 1
Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on
your vehicle’s placard.
Step 2
Determine the combined weight of the
driver and passengers that will be
riding in your vehicle.Step 3
Subtract the combined weight of the
driver and passengers from XXX kilo-
grams or XXX lbs.
Step 4
The resulting figure equals the avail-
able amount of cargo and luggage load
capacity. For example, if the “XXX”
amount equals 1400 lbs and there will
be five 150 lbs passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lbs
(1400-750 (5 x 150) = 650 lbs).
Step 5
Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in step 4.Step 6 (if applicable)
If your vehicle will be towing a trailer,
load from your trailer will be trans-
ferred to your vehicle. Consult this
manual to determine how this reduces
the available cargo and luggage load
capacity of your vehicle (
page 288).
The following table shows examples on
how to calculate total and cargo load
capacities with varying seating configura-
tions and number and size of occupants.
The following examples use a load limit
of 1500 lbs. This is for illustration
purposes only. Make sure you are using
the actual load limit for your vehicle stated
on the vehicle’s placard (
page 285).

288 Operation
Tires and wheels
Certification label
Even after careful determination of the
combined weight of all occupants, cargo
and the trailer tongue load (if applicable)
(
page 288) as to not exceed the permis-
sible load limit, you must make sure that
your vehicle never exceeds the Gross Vehi-
cle Weight Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for either the
front or rear axle. You can obtain the
GVWR and GAWR from the certification la-
bel. The certification label can be found on
the driver’s door B-pillar, see “Technical
data” (
page 398).Gross Vehicle Weight Rating (GVWR): The
total weight of the vehicle, all occupants,
all cargo, and the trailer tongue load
(
page 288) must never exceed the
GVWR.
Gross Axle Weight Rating (GAWR): The to-
tal allowable weight that can be carried by
a single axle (front or rear).
To assure that your vehicle does not ex-
ceed the maximum permissible weight
limits (GVWR and GAWR for front and rear
axle), have the loaded vehicle (including
driver, passengers and all cargo and, if ap-
plicable, trailer fully loaded) weighed on a
suitable commercial scale.Trailer tongue load
The tongue load of any trailer is an impor-
tant weight to measure because it affects
the load you can carry in your vehicle. If a
trailer is towed, the tongue load must be
added to the weight of all occupants riding
and any cargo you are carrying in the
vehicle. The tongue load typically is ten
percent of the trailer weight and every-
thing loaded in it.
Your Mercedes-Benz has been designed
primarily to carry passengers and their
cargo. Mercedes-Benz does not recom-
mend trailer towing with your vehicle.

321 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Resetting activated head restraints
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses

356 Practical hints
Where will I find ...?
First aid kit
The first aid kit is located in the trunk on
the left side secured by a hook and loop
fastener.
1First aid kit
2Hook and loop fastener
Unfasten hook and loop fastener2.
Remove first aid kit1.
Vehicle tool kit
The vehicle tool kit is located in the storage
compartment underneath the trunk floor.
The following is included:

Towing eye bolt

Wheel wrench

Alignment bolt

Vehicle jack

Spare fuses

Collapsible wheel chock

A pair of gloves Removing the vehicle tool kit
Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
1Retaining screw
2Storage well casing
Loosen retaining screw1 by turning it
counterclockwise.
Remove storage well casing2.
iCheck expiration dates and contents for
completeness at least once a year and replace
missing/expired items.

388 Practical hints
Towing the vehicle
Mercedes-Benz recommends that the
vehicle be transported with all wheels off
the ground using flatbed or appropriate
wheel lift/dolly equipment. This method is
preferable to other types of towing.When circumstances do not permit the
recommended towing methods, the
vehicle may be towed with all wheels on
the ground or front wheels raised (except
vehicles with 4MATIC) only so far as
necessary to have the vehicle moved to a
safe location where the recommended
towing methods can be employed.
!Vehicles with automatic transmission*
and/or 4MATIC:
Do not tow-start the vehicle.
!Use flatbed or wheel lift/dolly equipment
with the SmartKey in the starter switch turned to
position0.
Do not tow with sling-type equipment. Towing
with sling-type equipment over bumpy roads will
damage radiator and supports.
To prevent damage during transport, do not tie
down vehicle by its chassis or suspension parts.
Switch off the automatic central locking
(
page 143).
!Vehicles with 4MATIC:
Do not tow with one axle raised. Doing so could
damage the transfer case, which is not covered
by the Mercedes-Benz Limited Warranty.
All wheels must be on or off the ground. Observe
instructions for towing the vehicle with all
wheels on the ground.
!If the vehicle is towed with the front axle
raised (not permissible for vehicles with
4MATIC), the gear selector lever* must be in po-
sition N (manual transmission: gear shift lever in
neutral position) and the engine must be shut off
(SmartKey in starter switch position0 or1). Oth-
erwise the ESP
® will immediately be engaged
and will apply the rear wheel brakes.
When towing the vehicle with all wheels on the
ground, the gear selector lever* must be in
positionN (manual transmission: gears disen-
gaged) and the SmartKey must be in starter
switch position2.
When towing the vehicle with all wheels on the
ground or the front axle raised, the vehicle may
be towed only for distances up to 30 miles
(50 km) and at a speed not to exceed 30 mph
(50 km/h).

389 Practical hints
Towing the vehicle
Warning!G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:

the engine will not run

there is a malfunction in the power
supply or in the vehicle’s electrical
system
as that will be necessary to adequately
control the towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make sure the SmartKey is in
starter switch position2.
If the SmartKey is left in starter switch
position0 for an extended period of time, it
can no longer be turned in the switch. In this
case, the steering is locked. To unlock,
remove SmartKey from starter switch and
reinsert.
iTo signal turns while being towed with the
hazard warning flasher in use, switch on the igni-
tion and activate the combination switch for the
left or right turn signal in the usual manner – only
the selected turn signal will operate.
Upon canceling the turn signal, the hazard warn-
ing flasher will operate again.
Warning!G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle. Adapt your driving accordingly.
!When towing the vehicle with all wheels on
the ground, please note the following:
With the automatic central locking activated and
the SmartKey in starter switch position2, the ve-
hicle doors lock if the left front wheel as well as
the right rear wheel are turning at vehicle speeds
of approx. 9 mph (15 km/h) or more.
To prevent the vehicle doors from locking, deac-
tivate the automatic central locking
(
page 143).
Towing of the vehicle should only be done using
the properly installed towing eye bolt. Never at-
tach tow cable, tow rope or tow rod to vehicle
chassis, frame or suspension parts.
iIf the battery is disconnected or discharged

the SmartKey will not turn in the starter
switch. For more information, see “Battery”
(
page 383) and “Jump starting”
(
page 386).

the gear selector lever will remain locked in
positionP. For information on manually un-
locking the transmission gear selector lever
see (
page 363).

390 Practical hints
Towing the vehicle
Installing towing eye bolt
1Cover on right side of front bumper2Cover on right side of rear bumperRemoving cover
Press mark on cover1 or2 in
direction of arrows.
Lift cover off to reveal the threaded
hole for towing eye bolt.
The towing eye bolt is supplied with the
tool kit (located in the compartment under-
neath the trunk floor).
Screw towing eye bolt in to its stop and
tighten with lug wrench.
Reinstalling cover
Fit cover1 or2 and snap into place.

424 Index
Emergency, in case of
Battery, Jump starting 386
First aid kit 322, 356
Flat tire, Changing 377
Fuses 391
Hazard warning flasher 115
Instrument cluster,
Indicator lamps 322–330
Roadside Assistance 12, 250
Towing the vehicle 388
Emission control 270
Information label 399
System warranties 10
Engine
Belt layout 400
Block heater (Canada only) 309
Brake-in recommendations 260
Cleaning 315
Compartment 274
Malfunction indicator lamp 25, 325
Maximum engine speed 401
Number 399
Starting 46, 47
Tachometer 25
Technical data 401
Turning 55Engine coolant see coolant
Engine oil 276, 412
Adding 277
Additives 412
Changing 409
Checking level (Dipstick) 276
Consumption 276
Filler neck 277
Recommended engine
and oil filter 348
ESP
®85
Four wheel electronic traction system
with ESP
®88
Messages in display 335–336
Warning lamp 25, 327
ETD 72
Safety guidelines 62
Ethanol fuel
At the gas station 271
Switching fuels 415
Exterior lamp switch 50, 109
Exterior rear view mirrors 42F
Fahrenheit see
Temperature display mode 133
Filler neck, Engine oil 277
First aid kit 356
Flat tire 377
Jacking up the vehicle 378
Lowering the vehicle 381
Minispare wheel 359
Mounting the spare wheel 377
Preparing the vehicle 377
Flexible fuel vehicles 414
At the gas station 271
Switching fuels 415
Flexible Service System see FSS
Fluids
Automatic
transmission fluid 277, 409
Brake fluid 273, 412
Capacities 409
Engine coolant 273, 416
Engine oil 276, 412
Power steering fluid 410
Windshield washer and headlamp
cleaning system* 280, 418