Keyless go MERCEDES-BENZ C300 4MATIC 2010 W204 Service Manual

Be careful not to apply wax to rear view
camera lens : when waxing the vehicle. If
necessary, remove the wax using the
Mercedes-Benz approved Car Shampoo with
plenty of water.
! Do not clean the camera and the area
around the camera
R with a high-pressure cleaner
R with a dry cloth and strong pressure
R with aggressive cleaning agents
You could otherwise damage the camera.
Cleaning the windows and the wiper
blades
! The windshield wipers must be in a
vertical position before folding them away
from the windshield. They could otherwise
damage the hood.
Never open the hood when the wiper arms
are folded forward.
XMake sure the hood is fully closed.XSwitch on the ignition.XTurn combination switch to wiper setting
° (Y page 96).XWith wiper arms in vertical position, switch
off the ignition.GWarning!
For safety reasons, switch off wipers and
remove SmartKey from starter switch before
cleaning the windshield and/or the wiper
blades. Vehicles with KEYLESS-GO: Make
sure the vehicle’s on-board electronics have
status 0. Otherwise, the wiper motor could
suddenly turn on and cause injury.
! Do not pull on the wiper blade inserts.
They could tear.
XFold the wiper arms forward until they snap
into place.XClean the windshield and the wiper blade
inserts with a clean cloth and mild
detergent solution.XUse a soft, clean cloth and a mild window
cleaning solution on all outside and inside
glass surfaces.
An automotive glass cleaner is
recommended.
! Fold the windshield wiper arms back onto
the windshield before turning the SmartKey
in the starter switch or pressing the
KEYLESS-GO start/stop button.
Hold on to the wiper when folding the wiper
arm back. If released, the force of the
impact from the tensioning spring could
crack the windshield.
! To clean the window interior, do not use
a dry cloth, abrasives, solvents or cleaners
containing solvents. Do not touch the
inside of the windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
Cleaning the panorama roof with power
tilt/sliding panel
The rear part of the tilt/sliding panel has a
protective layer on the inside.
XUse a soft, clean cloth and a mild window
cleaning solution.
An automotive glass cleaner is
recommended.
! Do not use a dry cloth, abrasives, solvents
or cleaners containing solvents. Do not
touch the protective layer with hard objects
such as an ice scraper or ring. Never apply
strong force and only use a soft, non-
scratching cloth when cleaning the rear
part of the tilt/sliding panel.
Otherwise you may scratch or damage the
protective layer.
264Vehicle careOperation
204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 264

VehicleDisplay messagesPossible causes/consequences and M SolutionsPShift to
'P'You have turned off the engine with the KEYLESS-GO start/
stop button with the automatic transmission in neutral
position N and opened the driver’s door.
or
You have attempted to switch off the engine with the
KEYLESS-GO start/stop button with the automatic
transmission in reverse gear R or drive position D.XShift the automatic transmission to park position P.Shift to
'P' or 'N'to Start
EngineYou have attempted to start the engine while the automatic
transmission was in reverse gear R or drive position D.XShift the automatic transmission into park position P or
neutral position N. Make sure the brake pedal is depressed.
Tires
Display messagesPossible causes/consequences and M SolutionsCheck
Tire
PressureThen
Restart
Run Flat
IndicatorThere has been a warning message about a loss in the tire
inflation pressure and the tire pressure loss warning system
was not restarted yet.XMake sure the correct tire inflation pressure is set for each
tire.XThen restart the tire pressure loss warning system
( Y page 233).Run Flat
IndicatorInoperativ
eThe tire pressure loss warning system is malfunctioning.XHave the tire pressure loss warning system checked at an
authorized Mercedes-Benz Center.CheckTire
Pressure
SoonThe tire pressure loss warning system indicates that the tire
inflation pressure is too low in at least one tire.XCarefully bring the vehicle to a halt, avoiding abrupt
steering and braking maneuvers. Observe the traffic
situation around you.XCheck the tires and, if necessary, change the wheel
( Y page 317).XCheck and adjust tire inflation pressure as required
( Y page 232).XRestart the tire pressure loss warning system after
adjusting the tire inflation pressure values ( Y page 233).276Vehicle status messages in the multifunction displayPractical hints
204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 276

VehicleDisplay messagesPossible causes/consequences and M SolutionsNThe trunk is open.XClose the trunk ( Y page 76).MYou are driving with the hood open.XStop the vehicle in a safe location as soon as it is safe to
do so.XClose the hood ( Y page 225).
There is otherwise danger of an accident.
;You are driving with at least one door open. The display
symbol shows you which doors are open.XClose all doors._Rear Left
Backrest
Not
Latched
or
Rear
Right
Backrest
Not
LatchedThe left or right rear seat backrest is not engaged.XAdjust the rear seat backrest until it is fully engaged in
position.+Key
Detected
In VehicleA SmartKey with KEYLESS-GO left in the vehicle was
recognized while trying to lock the vehicle from the outside.XTake the SmartKey out of the vehicle.+Don’t
Forget
Your KeyThis message appears for a maximum of 60 seconds if the
driver’s door is opened with the engine turned off and no
SmartKey in the starter switch. This message is only a
reminder.XTake the SmartKey with you when leaving the vehicle.+Take Your
Key From
IgnitionYou have forgotten to remove the SmartKey.XRemove the SmartKey from the starter switch.+Obtain A
New KeyThe SmartKey is malfunctioning.XContact an authorized Mercedes-Benz Center.286Vehicle status messages in the multifunction displayPractical hints
204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 286

Display messagesPossible causes/consequences and M Solutions+Close
Doors To
Lock
VehicleYou tried to lock the vehicle but not all doors were closed.XClose doors and lock the vehicle again.+Key Does
Not
Belong to
VehicleThe SmartKey in the starter switch does not belong to the
vehicle.XRemove the SmartKey from the starter switch.+Replace
Key
BatteryThe batteries in the SmartKey with KEYLESS-GO are
discharged.XReplace the batteries ( Y page 312).+Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because the SmartKey is not in the vehicle.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XSearch for the SmartKey.
The vehicle cannot be locked centrally nor can the engine
be started again after the engine is stopped.+Key Not
Detected
(message
appears in
red)The SmartKey with KEYLESS-GO is not detected while the
engine is running because there is strong radio-frequency
interference.XStop the vehicle as soon as it is safe to do so.XEngage the parking brake.XRemove the KEYLESS-GO button from the starter switch
( Y page 78).XOperate the vehicle with the SmartKey in the starter switch.+Key Not
Detected
(message
appears in
white)The SmartKey with KEYLESS-GO is momentarily not detected.XChange the position of the SmartKey in the vehicle.XIf necessary, remove the KEYLESS-GO button from the
starter switch ( Y page 78).XOperate the vehicle with the SmartKey in the starter switch.+Remove
'Start'
Button
and
Insert KeyThe KEYLESS-GO system is malfunctioning.XRemove the KEYLESS-GO button from the starter switch
( Y page 78).XOperate the vehicle with the SmartKey in the starter switch.Vehicle status messages in the multifunction display287Practical hints204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 287Z

Display messagesPossible causes/consequences and M SolutionsbCheck
Left
License
Plate Lamp
or
Check
Right
License
Plate LampThe left or right license plate lamp is malfunctioning.XContact an authorized Mercedes-Benz Center as soon as
possible.bAuto Lamp
Function
Inoperativ
eThe light sensor is malfunctioning. The headlamps come on
automatically.XContact an authorized Mercedes-Benz Center as soon as
possible.
To switch off the headlamps (U.S. vehicles only):
XSwitch off the daytime running lamp mode in the control
system ( Y page 133).XSwitch off the headlamps using the exterior lamp switch
( Y page 90).bCheck
Left Low
Beam
or
Check
Right Low
BeamThe left or right low-beam lamp is malfunctioning.XHalogen headlamp: Replace the bulb as soon as possible
( Y page 313).XBi-Xenon headlamp: Contact an authorized Mercedes-
Benz Center as soon as possible.bCheck
Rear Left
Fog LampThe rear fog lamp is malfunctioning.XReplace the bulb as soon as possible ( Y page 313).bSwitch
Off LightsYou have removed the SmartKey from the starter switch,
opened the driver’s door and left the headlamps on or
removed the SmartKey with KEYLESS-GO from the vehicle
and left the headlamps on.XTurn the exterior lamp switch to $ or c
( Y page 90).
or
XWith the rear fog lamp switched on: Push in the exterior
lamp switch to its stop.294Vehicle status messages in the multifunction displayPractical hints
204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 294

GWarning!
If the 45 indicator lamp does not
illuminate or remains out with the weight of a
typical 12-month-old child in a standard child
restraint or less on the front passenger seat,
do not transport a child on the front
passenger seat until the system has been
repaired.
Unlocking/locking manually
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey or with KEYLESS-GO, unlock the
driver’s door and the trunk using the
mechanical key.
The anti-theft alarm system will trigger when
you
Runlock the driver’s door or the trunk with
the mechanical key
and
Ropen the driver’s door or the trunk
To cancel the alarm, insert the SmartKey into
the starter switch.
Removing the mechanical key
XMove locking tab : in the direction of
arrow.
XSlide mechanical key ; out of the housing.Unlocking the driver’s doorXInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; counterclockwise
to position 1.
XPull the door handle to open the driver’s
door.
XTurn mechanical key ; back and remove
it from the driver’s door lock.
Unlocking the trunk
A minimum height clearance of 5.9 ft (1.8 m)
is required to open the trunk lid.
XInsert mechanical key ; into the trunk lid
lock.
XTurn mechanical key ; counterclockwise
to position 1.
! When you open the trunk, the trunk lid
swings open upwards. Always make sure
there is sufficient overhead clearance.
Unlocking/locking manually309Practical hints204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 309Z

XTurn mechanical key ; back and remove
it from the trunk lid lock.
Locking the vehicle
If you cannot lock the vehicle with the
SmartKey or with KEYLESS-GO, lock it as
follows:
XOpen the driver’s door.XClose the front passenger door, the rear
doors, and the trunk.
XPress the central locking switch
(Y page 75).
The locking knobs of the front passenger
door and the rear doors move down.
XIf the vehicle battery is disconnected or
drained: Press down the locking knobs on
the front passenger door and the rear
doors.
XExit the vehicle.XClose the driver’s door.XRemove mechanical key ; from the
SmartKey (Y page 309).
XInsert mechanical key ; into the driver’s
door lock.
XTurn mechanical key ; clockwise to
position 1.
The vehicle is locked.
XTurn mechanical key ; back and remove
it from the driver’s door lock.
XCheck whether the doors and the trunk are
locked.
XIf necessary, lock the trunk with the
mechanical key (Y page 77).
iThis procedure does not arm the anti-
theft alarm system, nor does it lock the fuel
filler flap.
Fuel filler flap
GWarning!
Avoid contact with the vehicle walls as they
may contain sharp edges. Otherwise, you
could injure yourself while releasing the fuel
filler flap.
In case the central locking system does not
release the fuel filler flap, you can open it
manually.
The fuel filler flap release is located on the
passenger side in the trunk behind the cover.
XOpen the trunk (Y page 75).XOpen the fuse box cover in the trunk
(Y page 329).
XPull fuel filler flap release : in direction of
arrow.
The fuel filler flap is unlocked.
XOpen the fuel filler flap (Y page 222).XClose the cover.XClose the trunk.310Unlocking/locking manuallyPractical hints
204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 310

XFold the head restraint cushion by the top,
back firmly until it engages :.
XRepeat this procedure on the NECK-PRO
active front head restraint for the second
front seat.
For information on NECK-PRO active front
head restraints, see “NECK-PRO active front
head restraints” (Y page 52).
For information on head restraint adjustment,
see “Seats” (Y page 79).
Replacing SmartKey batteries
If the batteries in the SmartKey are
discharged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an authorized
Mercedes-Benz Center.
GWarning!
Batteries contain poisonous and corrosive
substances. Therefore, keep the batteries out
of reach of children.
If a battery is swallowed, seek medical help
immediately.
GWarning!
SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. Check with
your local government’s disposal guidelines.
California residents, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
Batteries contain materials that can harm the
environment if disposed of improperly.
Recycling of batteries is the preferred method
of disposal. Many states (USA only) or
provinces (Canada only) require sellers of
batteries to accept old batteries for recycling.
When inserting the batteries, make sure they
are clean and free of lint.
When replacing batteries, always replace
both batteries.
iThe required replacement batteries are
available at any authorized Mercedes-Benz
Center.
Replacement batteries: Lithium, type
CR 2025 or equivalent.
XRemove the mechanical key from the
SmartKey (Y page 309).
XPress mechanical key ; into the SmartKey
opening until battery compartment
cover : opens. Do not keep the cover
shut.
XRemove the battery compartment cover.XPat the SmartKey against the palm of your
hand until battery = falls out.
XInsert the new battery with the positive
terminal (+) facing up. Use a lint-free cloth.
XInsert the tabs of the battery compartment
cover into the housing and press the cover
closed.
XCheck the operation of the SmartKey as
well as the KEYLESS-GO function.
312Replacing SmartKey batteriesPractical hints
204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 312

Replacing bulbs for rear lamps
Before you start to replace a bulb for a rear
lamp, do the following:
XSwitch off the ignition.XTurn the exterior lamp switch to position
$.
XOpen the trunk.
Tail lamp unit
XDriver’s side: Lift up the bottom and pull out
the trim panel covering the driver side rear
light.
XPassenger side: Open the fuse box in the
trunk (Y page 329).
XDisconnect electrical connector ;.XPull tabs : in direction of arrows.XRemove the bulb carrier.
Bulb carrier
=Side marker lamp?Rear fog lamp (driver’s side only), side
marker lamp
ABackup lampBTail lamp, brake lampCTail lamp, brake lamp, parking and
standing lamp
DTurn signal lamp
Side marker lamp
XTurn the bulb socket on backside of tail
lamp unit counterclockwise and remove
side marker lamp = with bulb socket.
XTurn the new bulb with socket on backside
of tail lamp unit clockwise until it engages.
Other lamps
XDepending on which bulb needs to be
replaced, press gently onto the respective
bulb and turn it counterclockwise out of its
bulb socket.
XGently press the new bulb into its bulb
socket and turn it clockwise until it
engages.
Reinstall bulb carrier
XReinstall the bulb carrier and let tabs :
(Y page 316) engage.
XConnect the electrical connector ;
(Y page 316) until it engages.
XReinstall trim panel.
Replacing wiper blades
Safety notes
GWarning!
For safety reasons, switch off the wipers and
remove the SmartKey from the starter switch
(vehicles with KEYLESS-GO: Make sure the
vehicle’s on-board electronics have status 0)
before replacing a wiper blade. Otherwise, the
wiper motor could suddenly turn on and cause
injury.
316Replacing wiper bladesPractical hints
204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 316

GWarning!
Wiper blades are components that are subject
to wear and tear. Replace the wiper blades
twice a year, preferably in the spring and fall.
Otherwise the windshield will not be wiped
properly. As a result, you may not be able to
observe surrounding traffic conditions and
could cause an accident.
! Never open the hood when a wiper arm is
folded forward.
Hold on to the wiper when folding a wiper
arm back. If released, the force of the
impact from the tensioning spring could
crack the windshield.
Do not allow a wiper arm to contact the
windshield glass without a wiper blade
inserted.
Mercedes-Benz recommends that you have
this work carried out at an authorized
Mercedes-Benz Center.
XRemove the SmartKey from the starter
switch.
Vehicles with KEYLESS-GO:
XMake sure the vehicle’s on-board
electronics have status 0 (Y page 78).
Removing wiper blades
! Do not pull on the wiper blade inserts.
They could tear.
XFold the wiper arm forward until it snaps
into place.
XTurn the wiper blade in direction of
arrow :.
XSlide the wiper blade sideways out of the
retainer in the direction of arrow ;.
Installing wiper blades
XSlide the wiper blade onto the wiper arm
until it locks in place.
XRotate the wiper blade into a position
parallel to the wiper arm.
XFold the wiper arm backward to rest on the
windshield.
Make sure you hold on to the wiper when
folding the wiper arm back.
! Make sure the wiper blades are installed
properly. Improperly installed wiper blades
may cause windshield damage.
Flat tire
Safety notes
GWarning!
The dimensions of the spare wheel are
different from those of the road wheels. As a
result, the vehicle handling characteristics
change when driving with a spare wheel
mounted. Adapt your driving style
accordingly.
The spare wheel is for temporary use only.
When driving with a spare wheel mounted,
ensure proper tire inflation pressure and do
Flat tire317Practical hints204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 317Z