Tele aid MERCEDES-BENZ C300 4MATIC 2010 W204 Owner's Manual

1, 2, 3 ...
4-ETS see ETS/4-ETS
4MATIC
see All-wheel drive (4MATIC)
911 Emergency calls ........................ 173
A
ABS (Antilock Brake System) ............. 61
Indicator lamp ................................ 298
Messages in the multifunction
display ................................... 280, 281
Accessory weight .............................. 250
Accidents ........................................... 105
Air bags ........................................... 37
Emergency calls (Tele Aid) .............212
Emergency calls (Telephone) .........173
NECK-PRO active front head
restraints ........................................ 52
Active Bi-Xenon headlamps
see Headlamps
Adaptive Brake .................................... 62
Additives
Engine oil ....................................... 353
Gasoline ......................................... 355
Address change ................................... 21
Advanced Tire Pressure
Monitoring System (Advanced
TPMS) ................................................. 234
Messages in the multifunction
display ........................................... 277
Air bags ................................................ 37
Emergency call upon deployment ..212
Front, driver and passenger .............40
Front passenger front air bag off
indicator lamp (Canada
only) ........................................ 46, 307
Front passenger front air bag off
indicator lamp (USA only) ........42, 308
Knee bag .......................................... 40
Messages in the multifunction
display ........................................... 272
OCS (Occupant Classification
System) ........................................... 42
Pelvis ............................................... 41
Safety guidelines ............................. 39
Side impact ...................................... 41
Window curtain ................................ 42
Air conditioning refrigerant and
lubricant ............................................. 354
Air distribution .................................. 194
Air pressure see Tire inflation pressure
Air pressure (tires) ............................ 250
Air recirculation mode ...................... 195
Air volume .......................................... 194
Alarm system see Anti-theft systems
All-wheel drive (4MATIC) .................. 183
Alternator
Messages in the multifunction
display ........................................... 290
Alternator (Technical data)
see Vehicle specification
AMG menu ......................................... 123
Anticorrosion/antifreeze .................. 357
Antilock Brake System see ABS
Anti-theft systems ............................... 66
Anti-theft alarm system ...................67
Immobilizer ...................................... 66
Aquaplaning
see Hydroplaning
Armrest, front
Storage compartments ..................206
Armrest, rear
Storage compartment ....................206
Ashtrays ............................................. 209
Aspect ratio (tires) ............................ 250
Audio menu ........................................ 126
Audio system ..................................... 136
Adjusting volume ........................... 144
Audio and telephone operation ......136
Audio AUX mode ............................ 166
Bluetooth ®
settings ....................... 147
CD mode ........................................ 158
Components .................................. 137
MP3 mode ..................................... 158
Operating safety ............................ 137
Radio operation ............................. 148
Satellite radio ................................ 152
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Resume function ............................ 183
Setting current speed ....................181
Cup holders ........................................ 207
Curb weight ....................................... 250
Customer Assistance Center (CAC) ... 23
Customer Relations Department ....... 23
D
Dashboard see Instrument cluster
Data recording ..................................... 23
Date, Setting ...................................... 133
Daytime running lamp mode .............. 91
Switching on or off ......................... 133
Deep water
see Standing water
Defogging (windshield) ..................... 195
Defroster
Front (Climate control system) ......194
Rear window .................................. 196
Delayed shut-off
Exterior lamps ................................ 134
Interior lighting .............................. 135
Department of Transportation
see DOT
Difficulties
While driving .................................. 104
With starting .................................. 102
Dimensions (vehicle)
see Vehicle specification
Direction of rotation (tires) .............. 242
Displays
Maintenance service indicator .......259
Messages in the multifunction
display ........................................... 270
Multifunction display .....................120
Symbol messages ..........................279
Text messages ............................... 272
Trip computer ................................ 121
Vehicle status message memory ...129
Vehicle system settings .................130
Door control panel .............................. 33
Door handles ........................................ 33
Doors
Child safety locks ............................ 59
Locking/unlocking (KEYLESS-GO) ...71
Locking/unlocking (SmartKey) ........70
Messages in the multifunction
display ........................................... 286
Opening from inside ......................... 74
Remote door lock (Tele Aid) ........... 216
Remote door unlock (Tele Aid) .......215
Unlocking (Mechanical key) ...........309
DOT (Department of
Transportation) .................................. 250
Drinking and driving ......................... 254
Driving
Abroad ........................................... 257
Hydroplaning ................................. 257
Instructions ........................... 101, 254
In winter ........................................ 253
Problems ....................................... 104
Safety systems ................................ 60
Systems ......................................... 180
Through standing water .................257
Driving and parking
Safety notes .................................. 101
Driving off .................................. 103, 257
Driving safety systems ....................... 60
ABS .................................................. 61
Adaptive Brake ................................ 62
BAS .................................................. 61
EBP .................................................. 62
ESP ®
................................................ 62
ETS/4-ETS ....................................... 63
Driving systems
All-wheel drive (4MATIC) ................ 183
Cruise control ................................ 180
Dynamic handling package with
sport driving mode .........................184
Hill-start assist system ..................183
Parktronic system ..........................185
Rear view camera .......................... 188
Driving tips, automatic
transmission ...................................... 110
Dynamic handling package with
sport driving mode ............................ 184
E
E85 (ethanol fuel) .............................. 355
Easy-entry/exit feature .............. 85, 136
EBP (Electronic Brake
Proportioning) ...................................... 62
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Electrical system
Improper work on or
modifications ................................... 22
Power outlets ................................. 210
Electrical system (Technical data)
see Vehicle specification
Electronic Stability Program
see ESP ®

Electronic Traction System
see ETS/4-ETS
Emergency, in case of
First aid kit ..................................... 268
Flat tire .......................................... 317
Hazard warning flasher ....................93
Roadside Assistance ................ 21, 214
Towing the vehicle .........................325
Emergency calls
Tele Aid .......................................... 212
Telephone ...................................... 173
Emergency operations
Remote door lock (Tele Aid) ........... 216
Remote door unlock (Tele Aid) .......215
Trunk lid, emergency release ...........76
Emergency Tensioning Device
see ETD
Emission control ............................... 258
Information label ............................ 333
System warranties ...........................20
Engine
Break-in recommendations ............222
Cleaning ......................................... 262
Compartment ................................ 224
Malfunction indicator lamp ............305
Messages in the multifunction
display ........................................... 288
Number .......................................... 333
Starting .......................................... 101
Turning off ..................................... 106
Engine (Technical data)
see Vehicle specification
Engine coolant
see Coolant
Engine oil
Adding ........................................... 226
Additives ........................................ 353
Checking level ............................... 226
Consumption ................................. 225Messages in the multifunction
display ........................................... 291
Oil dipstick ..................................... 226
Recommended engine oils and oil
filter ............................................... 353
ESP ®
(Electronic Stability
Program) .............................................. 62
ETS/4-ETS ....................................... 63
Messages in the multifunction
display ........................... 280, 281, 283
Warning lamp ................................. 302
ETD (Emergency Tensioning
Device) ................................................. 52
Safety guidelines ............................. 39
Ethanol fuel (E85) .............................. 355
ETS/4-ETS (Electronic Traction
System) ................................................ 63
Express operation
Panorama roof ............................... 200
Power windows ................................ 98
Tilt/sliding sunroof ........................196
Exterior lamp switch ........................... 90
Exterior rear view mirrors .................. 86
Fold-in function ................................ 88
Parking position ............................... 87
Power-folding ................................... 88
Switching fold-in function on or
off .................................................. 136
Exterior view of vehicle ...................... 26
F
Fastening the seat belts ..................... 50
First aid kit ......................................... 268
Flat tire ............................................... 317
Lowering the vehicle ......................321
Mounting the spare wheel .............318
Preparing the vehicle .....................318
Spare wheel ........................... 317, 349
Flexible Fuel Vehicles ....................... 355
Floormats ........................................... 220
Fluids
Automatic transmission fluid .........350
Brake fluid ..................................... 351
Capacities ...................................... 349
Engine coolant ............................... 351
Engine oil ....................................... 350
Manual transmission oil .................350
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M
Maintenance ........................................ 21
Maintenance System
Service indicator display ................259
Service indicator message .............259
Service term exceeded ..................259
Manual headlamp mode (Low-
beam headlamps) ................................ 91
Manual shift program ....................... 113
Manual transmission ........................ 107
Gearshift lever ............................... 107
Hill-start assist system ..................183
Maximum engine speed
see Vehicle specification
Maximum loaded vehicle weight ..... 251
Maximum load rating (tires) ............. 251
Maximum permissible tire
inflation pressure .............................. 251
Mechanical key see Key, Mechanical
Media interface ................................. 205
Memory function ................................. 89
Menus see Control system menus
Minispare wheel
see Spare wheel
Mirrors .................................................. 86
Auto-dimming rear view mirrors ....... 87
Exterior rear view mirror parking
position ............................................ 87
Exterior rear view mirrors ................86
Interior rear view mirror ...................86
Memory function .............................. 89
Power-folding exterior rear view
mirrors ............................................. 88
Vanity mirror .................................. 208
MON (Motor Octane Number) .......... 354
Motor Octane Number see MON
MP3 mode .......................................... 158
Multifunction display ........................ 120
Symbol messages ..........................279
Text messages ............................... 272
Vehicle status messages ...............270
Multifunction display messages
ABS ....................................... 280, 281
Active headlamps .......................... 292Advanced TPMS ............................. 277
Air bags ......................................... 272
Alternator ...................................... 290
Backrests ....................................... 286
Battery ........................................... 290
Brake fluid ..................................... 282
Brake pads ..................................... 279
Child seat ...................................... 275
Coolant .......................................... 288
Corner-illuminating front fog
lamps ............................................. 295
Cruise control ................................ 275
Doors ............................................. 286
EBP ................................................ 281
Engine oil ....................................... 291
ESP ®
............................. 280, 281, 283
Fog lamps .............................. 292, 294
Front passenger front air bag ........272
Gas cap .......................................... 291
High-beam lamps ........................... 293
Hood .............................................. 286
License plate lamps .......................294
Light sensor ................................... 294
Low-beam lamps ............................ 294
Parking brake ................................ 281
Parking lamps ................................ 293
Power steering ............................... 288
Reserve fuel ................................... 291
Reverse lamp ................................. 292
Side marker lamps .........................293
SmartKey ....................................... 286
SmartKey with KEYLESS-GO ..........286
SRS ................................................ 284
Tail lamps ...................................... 295
Tele Aid .......................................... 284
Tire inflation pressure ............276, 296
Tire pressure monitor ....................277
Tires ...................................... 276, 296
Trunk ............................................. 286
Turn signals ................................... 296
Multifunction steering wheel
Adjustment ...................................... 84
Buttons .......................................... 118
Cleaning ......................................... 265
Easy-entry/exit feature ...........85, 136
Gearshift control ............................ 112
Memory function .............................. 89
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Power assistance .............................. 255
Power outlets .................................... 210
Power seats see Seats
Power steering
Messages in the multifunction
display ........................................... 288
Power tilt/sliding sunroof
Operation ....................................... 196
Synchronizing ................................ 199
Power washer .................................... 261
Power windows ................................... 98
Cleaning ......................................... 264
Operation ......................................... 98
Rear door window, override
switch .............................................. 59
Synchronizing .................................. 99
Practical hints ................................... 268
Problems
While driving .................................. 104
With vehicle ..................................... 23
With wipers ...................................... 97
Product information ............................ 20
Production options weight ............... 251
Program mode selector switch
Automatic shift program ................111
Manual shift program ............113, 114
Proximity key
see Key, SmartKey
PSI (air pressure unit) ....................... 251
R
RACETIMER ........................................ 124
Radio .................................................. 148
Satellite radio ................................ 152
Selecting stations ..........................126
Radio transmitters ............................ 258
Rain sensor see Intermittent wiping
Rear axle oil ....................................... 351
Rear center console ashtray see Ashtrays
Rear doors
Child safety locks ............................ 59
Rear door window
Override switch ................................ 59
Rear fog lamp
see Fog lamps
Rear lamps
see Tail lamps
Rear seat head restraints
see Head restraints
Rear view camera .............................. 188
Cleaning the camera lens ..............263
Rear window defroster ..................... 196
Recommended tire inflation
pressure ..................................... 230, 251
Refrigerant, air conditioning ............ 354
Refueling ............................................ 222
Regular checks .................................. 224
Reminder, Seat belt see Seat belts, Telltale
Remote control
see Key, SmartKey
Remote door lock (Tele Aid) ............. 216
Remote door unlock (Tele Aid) ......... 215
Replacing
Key .................................................. 74
Replacing bulbs ................................. 313
Reporting safety defects .................... 23
Research Octane Number see RON
Reserve fuel
Messages in the multifunction
display ........................................... 291
Warning lamp ................................. 304
Restraint systems
see Occupant safety
Retaining hooks ................................. 203
Rims ........................................... 251, 344
Roadside Assistance ................... 21, 214
Roller sunblinds ................................. 199
RON (Research Octane Number) ..... 354
Roof rack ............................................ 203
Rubber parts, cleaning ...................... 265
S
Safety
Driving safety systems .....................60
Occupant safety ............................... 36
Reporting defects ............................ 23
Safety belts
see Seat belts
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Satellite radio .................................... 152
Seat belt force limiter ......................... 52
Seat belts ............................................. 48
Children in the vehicle .....................54
Cleaning ......................................... 265
Fastening ......................................... 50
Height adjustment ...........................51
Proper use of ................................... 49
Safety guidelines ............................. 39
Safety notes ..................................... 48
Telltale ........................................... 301
Seat heating ......................................... 84
Seating capacity ................................ 239
Seats ..................................................... 79
Adjustment ...................................... 79
Easy-entry/exit feature ....................85
Heating ............................................ 84
Memory function .............................. 89
Messages in the multifunction
display ........................................... 286
Split rear seat bench .....................204
Securing cargo
Cargo tie-down rings ...................... 203
Selective setting
see Key, SmartKey
Selector lever
see Gear selector lever
Self-test
BabySmart™ .................................... 47
OCS (Occupant Classification
System) ........................................... 46
Tele Aid .......................................... 212
Service
see Maintenance
Service, parts .................................... 332
Service and warranty information ..... 20
Service intervals see Maintenance System, Service
indicator message
Service life (tires) .............................. 243
Service menu ..................................... 129
Settings
Factory setting (KEYLESS-GO) .........73
Factory setting (SmartKey) ..............71
Memory function .............................. 89
Menu ............................................. 130Selective setting (KEYLESS-GO) .......73
Selective setting (SmartKey) ............71
Shelf below rear window, cleaning .. 265
Side impact air bags ........................... 41
Side marker lamps
Cleaning lenses ............................. 263
Messages in the multifunction
display ........................................... 293
Replacing bulbs ............................. 314
Sidewall (tires) .................................. 252
SmartKey see Key, SmartKey
SmartKey with KEYLESS-GO
see Key, SmartKey
Snow chains ...................................... 253
Snow tires see Winter tires
Spare wheel ....................................... 344
Mounting ....................................... 318
Storage location ............................ 270
Speedometer ....................................... 28
Speed settings
Cruise control ................................ 181
Resume function ............................ 183
SRS (Supplemental Restraint System)
Indicator lamp ......................... 36, 302
Messages in the multifunction
display ........................................... 284
Standing water, driving through ...... 257
Starter switch positions
KEYLESS-GO .................................... 78
SmartKey ......................................... 77
Starting difficulties (engine) ............ 102
Starting the engine ........................... 101
Steering column see Multifunction steering wheel,
Adjustment
Steering wheel
see Multifunction steering wheel
Steering wheel gearshift control ..... 112
Stolen Vehicle Recovery Services ... 216
Storage compartments ..................... 205
Storing tires ....................................... 244
Sunroof see Power tilt/sliding sunroof
Sunshade
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Sun visors .......................................... 208
T
Tachometer .................................. 28, 117
Overspeed range ........................... 117
Tail lamps ........................................... 314
Cleaning lenses ............................. 263
Messages in the multifunction
display ........................................... 295
Replacing bulbs ............................. 314
Tar stains ........................................... 261
Technical data
Air conditioning refrigerant ....352, 354
Brake fluid ............................. 351, 354
Capacities fuels, coolants,
lubricants etc. ................................ 349
Coolant .................................. 351, 356
Engine oil additives ........................353
Engine oils ............................. 350, 353
Fuel requirements .......................... 354
Gasoline additives .......................... 355
Identification labels .......................332
Premium unleaded gasoline ...........354
Rims and tires ................................ 344
Spare wheel ................................... 349
Vehicle specification C 250 ...........334
Vehicle specification
C 250 4MATIC ............................... 335
Vehicle specification
C 250 4MATIC Sport ...................... 336
Vehicle specification C 250 Sport .. 334
Vehicle specification C 300 ...........337
Vehicle specification
C 300 4MATIC ............................... 339
Vehicle specification
C 300 4MATIC Sport ...................... 340
Vehicle specification C 300 Sport .. 338
Vehicle specification C 350 ...........341
Vehicle specification
C 350 4MATIC ............................... 343
Vehicle specification C 350 Sport .. 342
Vehicle specification C 63 AMG ..... 343
Washer and headlamp cleaning
system ................................... 352, 358
Technical data (dimensions)
see Vehicle specification
Technical data (electrical system)
see Vehicle specification
Technical data (engine)
see Vehicle specification
Technical data (weights)
see Vehicle specification
Tele Aid ............................................... 211
Emergency calls ............................. 212
Information button .........................215
Initiating an emergency call
manually ........................................ 213
Messages in the multifunction
display ........................................... 284
Remote door lock .......................... 216
Remote door unlock ......................215
Roadside Assistance button ..........214
Search & Send ............................... 215
SOS button .................................... 213
Stolen Vehicle Recovery Services ..216
System self-test ............................. 212
Telephone .......................................... 167
Answering/ending a call ................128
Call lists ......................................... 176
Emergency calls “911” ..................173
Hands-free microphone ...................33
Making calls ................................... 177
Menu ............................................. 128
Operation ....................................... 128
Phone book ........................... 128, 174
Redialing ........................................ 129
Temperature
Coolant .......................................... 117
Interior temperature ......................192
Outside .......................................... 118
Tether anchorage points
see Children in the vehicle
Tie-down rings ................................... 203
Tightening torque
Wheels ........................................... 321
Time setting ....................................... 132
TIN (Tire Identification Number) ...... 252
Tire and Loading Information
placard ............................................... 238
Tire and loading terminology ........... 250
Tire Identification Number see TIN 16Index204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 16

Proper use of the vehicle
Proper use of the vehicle requires that you are
familiar with the following information and
rules:
R the safety precautions in this manual
R the “Technical data” section in this manual
R traffic rules and regulations
R motor vehicle laws and safety standardsGWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself. Removing
warning labels may cause you and others to
be unaware of certain risks which may result
in an accident and/or personal injury.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and corrected if required. If the matter is not
handled to your satisfaction, please discuss
the problem with the Mercedes-Benz Center
management or, if necessary, contact us at
one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
For the USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act
of 1966”.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
www.safercar.gov .
Vehicle data recording
Information regarding electronic
recording devices
( Including notice pursuant to California Code
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data
and, if equipped with the Tele Aid system, may
transmit some data in certain accidents.
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This information helps, for example, to
diagnose vehicle systems after a collision and
to continuously improve vehicle safety.
Daimler may access the information and
share it with others
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in dispute resolution involving
Daimler, its affiliates or sales/service
organization and/or
R as otherwise required or permitted by law
Please check the Tele Aid subscription
service agreement for details regarding the
information that may be recorded or
transmitted via that system.24Introduction204_AKB; 5; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T17:54:06+02:00 - Seite 24

Lower part FunctionPage:Ashtray209Cigarette lighter209;Gear shift lever for manual
transmission107
Gear selector lever for
automatic transmission108
=Cup holder207?Front armrest storage
compartments206
AAudio controller140COMAND controller (see
separate operating
instructions)
BProgram mode selector
switch for automatic
transmission111
Overhead control panelFunctionPage:Rear interior lighting on/off95;Interior lighting control95=Right reading lamp on/off95?Power tilt/sliding sunroof
switch196
orPower tilt/sliding panel
switch200
AInformation button (Tele
Aid system)215
BSOS button (Tele Aid
system)213
CInterior rear view mirror86DIntegrated electronic
compass210
EGarage door opener 21632Overhead control panelAt a glance
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