phone MERCEDES-BENZ C300LUX 4MATIC 2010 W204 Service Manual

Selecting subentriesXSelect an entry with the symbol G from
the list and press W.
Symbol G changes to I and the
subentries appear.
:Phone book entry with subentriesXSlide ZVÆ or rotate cVd the audio
controller until the desired subentry is
highlighted.
XPress W to confirm and a call will be
initiated.
Depending on the mobile phone and the
entries in the mobile phone book, the phone
numbers are assigned to categories. The
categories are indicated by category
symbols.
Number categoryDisplayNot classified°Home@Work\Phone categoryDisplayNot classified°Mobile¢Car^PagerïDisplaying details on an entry
The audio system can also fully display an
abbreviated entry.
XSelect entry.XSlide VY to select Options.XPress W to confirm.XSelect Details.
A popup screen with the details of the
selected entry appears.
XClosing popup screen: Slide ZVÆ, XVY,
rotate cVd, press W, or press button
2 or k.
Deleting entry
XSelect entry.XSlide VY to select Options.XPress W to confirm.XSelect Delete.
You will be prompted to confirm that you
really want to delete the entry.
XSelect Yes or No.
If you select Yes the actual entry is deleted
from the phone book.
Call lists
The audio system displays the calls received
(including missed calls) or made during phone
mode in their own lists.
iThe particular menu item can only be
selected if calls have already been received
or made from audio system.
Displaying missed calls in the audio system
display is not possible with all mobile
phones.
The control system displays the list of
dialed numbers in the multifunction
display.
iThe audio system’s call lists are not
synchronized with the call lists on your
mobile phone. If you make a call from your
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mobile phone and only use the audio
system’s hands-free device, these calls will
not be listed.
Calling up the list
X% Q Call Lists.XSelect Calls Received or Calls
Dialed.
The appropriate list appears.
iIf there is a symbol with a telephone
receiver in front of the phone number or the
name, then you have missed this call (e.g.
in the highlighted line of the following
figure).
XSlide ZVÆ or rotate cVd the audio
controller until the desired entry is
highlighted.
XInitiating call: Press button W or 6.XTo close the lists: Press button k.
Deleting call lists
iThe saved call lists are retained in the
audio system, even if you use the audio
system with another mobile phone. For this
reason you should delete any call lists
before handing over or selling the vehicle.
XIn the phone main menu select Call
Lists.
XSelect Delete Call Lists.
You will be prompted to confirm that you
really want to delete the entry. The
question Do you want to delete the
call lists appears in the display.
XSelect Yes or No.XPress W to confirm.
If you select Yes both lists are deleted.
Making calls
XPress button % on the audio control unit
to call up the telephone mode.
When the mobile phone is ready for
operation, the display will look similar like
this:
Initiating an outgoing call
Entering phone number via the audio
control unit
You can enter numbers and special
characters via the telephone keypad.
XEntering: Use x to s, m and
l to enter characters.
You can enter the * character by pressing
button l once. You can enter the +
character by pressing button l once
and then again within approx. 1.5 seconds.
XInitiating a call: Press button 6.XDeleting individual digits: Briefly press
button 2 in the audio control unit.
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XDeleting an entire entry: Press and hold
button 2 until the entire entry has been
deleted.
or
XPress button ~.
Entering phone number via the audio
controller
In addition to the actual menu bar, the
telephone main menu features a second bar
containing numbers, the number menu.
When the bar is active (highlighted), you can
select elements.
XEntering digits: Slide XVY or rotate
cVd the audio controller to select the
required digit.
XPress W to confirm.XRepeat the procedure, until you have select
all digits for the necessary phone number.
XDeleting individual digits: Slide XVY or
rotate cVd to select 2 and briefly press
W.
or
XPress button 2 next to the audio
controller.
XDeleting entire phone number: Slide
XVY or rotate cVd to select 2, press
and hold W until the phone number has
been deleted.
or
XPress and hold button 2 until the entire
entry has been deleted.
orXPress button ~.XInitiating a call: Slide XVY or rotate
cVd the audio controller to select ö.
XPress W to confirm.
or
XPress button 6.
Initiating a call to a phone book entry
X% Q Name.XSelect entry (Y page 175).XPress button 6 or W.
Initiating a call to a call list entry
X% Q Call Lists.XSelect Calls Received or Calls
Dialed.
The appropriate list appears.
XSelect entry (Y page 176).XPress button 6 or W.
Redialing
iIn order to use the redial function, no
numbers may have been entered.
XPress button 6.
or
XSelect ö and press W.
The dialed calls list appears. The call dialed
last will be at the top of the list.
XSelecting a call: Slide ZVÆ or rotate
cVd the audio controller until the desired
entry is highlighted.
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Aborting dial or ending a callX% Q ¢ and press W.
or
XPress button ~ on the audio control unit
or on the multifunction steering wheel.
Rejecting or accepting calls
You will be notified of an incoming call by the
ringing tone and a message on the display.
iDepending on the mobile phone you are
using, the audio system’s ringing tone may
differ from the one you have set on your
mobile phone. You may hear
Rthe ringing tone set on the mobile phone
Rthe audio system’s preset ringing tone
Rthe audio system’s preset ringing tone
and the ringing tone set on the mobile
phone
If the caller’s name and number are among
the entries in the audio system’s phone book
and the caller has not withheld this
information, it will appear on the display. If
the caller withholds this information, you will
see:
XAccepting: Press button 6 on audio
control unit or on the multifunction steering
wheel.
or
XPress W.XRejecting: Press button ~ on audio
control unit.
or
XSlide XV or rotate cVd the audio
controller to select Reject, and press W
to confirm.
The call is rejected.
If you have accepted the call using the audio
control unit, audio controller, or the
multifunction steering wheel, the call will be
conducted via the hands-free system. The
volume of the call can be adjusted
(Y page 144).
Further operating functions can be found in
the “Functions during a single-call” section
(Y page 179).
You can also accept a call if the audio display
is showing a screen other than the telephone
mode screen. After accepting the call, the
display switches to the phone display. Once
the call is over, the display for the previous
mode will appear again.
Functions during a single call
Switching hands-free microphone on or
off
The menu bar changes when you make or
receive a call. Instead of the Call Lists
menu item, Mic Off or Mic On will appear.
XSwitching off: Select Mic Off.
The following message will flash up on the
display: The microphone is off.
When the microphone is switched off the
symbol Q appears in the main area.
XSwitching on: Select Mic On.
The following message will flash up on the
display: The microphone is on.
The microphone is switched on and the
symbol Q disappears in the main area.
iYou can also switch the microphone on or
off by pressing button 8.
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Sending DTMF tones
iThis function is not possible with all
mobile phones.
Answering machines or other devices can be
controlled via DTMF tones, e.g. for remote
query functions.
XTransmitting individual characters:
During a call select the required
characters.
or
XPress the corresponding button on the
audio control unit.
Every selected character is transmitted
immediately.
XTransmitting a phone number of a
phone book entry as a sequence of
characters: Select Name.
XSelect the desired phone book entry.
The entry is transmitted immediately as a
sequence of characters.
XSwitching back to call display: Select
Back.
Driving systems
Introduction
This section describes the following driving
systems of your vehicle:
RCruise control
RHill-start assist system
RAll-wheel drive (4MATIC)
RDynamic handling package with sport
driving mode
RParktronic system, Canada only
RRear view camera
The driving safety systems ABS, Adaptive
Brake, BAS, EBP and ESP® are described in
the “Safety and security” section
(Y page 60).
Cruise control
The cruise control maintains the speed you
set for your vehicle automatically.
The use of the cruise control is recommended
for driving at a constant speed for extended
periods of time.
The currently set speed or last set speed
(“Resume” function) appears in the
multifunction display for approximately
5 seconds. The corresponding cruise control
speed segments : from the selected speed
to the vehicle maximum speed in the
multifunction display are illuminated.
GWarning!
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
remain responsible for the vehicle’s speed
and for safe brake operation.
Only use the cruise control if the road, traffic,
and weather conditions make it advisable to
travel at a constant speed.
RThe use of the cruise control can be
dangerous on winding roads or in heavy
traffic because conditions do not allow safe
driving at a constant speed.
RThe use of the cruise control can be
dangerous on slippery roads. Rapid
changes in tire traction can result in wheel
spin and loss of control.
RDeactivate the cruise control when driving
in fog.
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XSwitch on the ignition.XOpen cover : (Y page 209).XPush in cigarette lighter ;.
Cigarette lighter ; will pop out
automatically when hot.
XTake out cigarette lighter ;.XReinsert cigarette lighter ; in its socket
after use.
Power outlets
The power outlets can be used to
accommodate 12V DC electrical accessories
(e.g. auxiliary lamps, mobile phone chargers)
up to a maximum of 15 A (180 W).
If the engine is off and the power outlets are
being used extensively, the vehicle battery
may become discharged.
XSwitch on the ignition.
Power outlet in glove box
XOpen glove box (Y page 205).Power outlet in rear passenger
compartment
XPull at top of cover :.
Compass
i In order to receive an accurate reading in
the interior rear view mirror :, the
compass must be calibrated and the
magnetic field zone set.
XCalling up the compass: Press button
= briefly.
The compass displays the direction into
which the vehicle is currently traveling: N,
NE, E, SE, S, SW, W, or NW.
XCompass adjustment: Determine your
location on the basis of the following zone
maps.
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access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
XPress button W or X on the
multifunction steering wheel.
or
XUse the rotary control on the audio system
( Y page 144).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the Roadside
Assistance button F does not come on
during the system self-test.
R The indicator lamp in the Information
button ï does not come on during the
system self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button F, or
Information button ï remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button ï to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
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1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled.
An emergency call can also be initiated
manually (Y page 213).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
COMAND system is muted. When the
connection is established, the message
Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
iIf no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately.
GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
XBriefly press on cover : to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover : after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
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XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
Roadside Assistance button
XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the audio system or the
COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
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Information button XPress and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
iIf the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the audio system or the
COMAND system.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the audio system or the COMAND system.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND system
is muted. The mobile phone is no longer
connected to the COMAND system. If you
must use this phone, we recommend that
you use it only with the vehicle at a
standstill in a safe location.
Search & Send
“Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
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