malfunction MERCEDES-BENZ C320 2002 W203 Owner's Manual

2 Contents
Instrument cluster ........................... 98
Multifunction steering wheel,
multifunction display ............... 102
Trip and main odometer
and sub menu ............................ 106
Audio systems ................................ 108
Radio ............................................ 108
CD player ..................................... 109
Cassette player ............................110
Telephone .........................................111
Navigation system ...........................116
Trip computer ..................................117
Malfunction/warning
message memory .......................119
Individual settings ......................... 121
Setting the audio volume .............. 136
Coolant temperature gauge .......... 137
Flexible service system
(FSS) ............................................ 138
Engine oil level indicator .............. 141
Engine oil consumption ................ 142
Exterior lamp switch ..................... 143
Headlamp mode ............................. 144Night security illumination ......... 146
Locator lighting .......................... 147
Headlamp cleaning system .......... 147
Combination switch ...................... 148
Hazard warning flasher
switch .......................................... 151
Climate control ...............................152
Automatic climate control .............160
Front center console storage
compartment ventilation .......... 171
Rear passenger compartment
adjustable air outlets ............... 172
Operation Audio and telephone .. 173
Operating safety ............................ 173
Operating and display elements .. 174
Button and soft key operation ...... 176
Operation ......................................... 176
Switching on and off ...................... 176
Adjusting the volume ................... 177
Audio functions ............................. 177
Bass ................................................. 177
Treble .............................................. 177
Balance ............................................ 178
Centering all audio functions ...... 178Audio system
tone level selection ................... 179
Radio mode ..................................... 179
Selecting radio mode ..................... 179
Selecting the band ......................... 179
Manual tuning ................................ 180
Seek tuning ..................................... 180
Scan tuning ..................................... 180
Weather Band ................................. 181
Station memory .............................. 181
Storing stations automatically
(Autostore) ................................. 181
Storing stations .............................. 182
Retrieving a station
from memory ............................. 182
Direct frequency input
AM and FM only ....................... 182
Cassette mode ................................ 182
Playing cassettes ............................ 182
Cassette eject .................................. 183
Track selection ............................... 184
Track search
forwards/backwards ................. 184
Fast forward/reverse ..................... 184
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3 ContentsScanning ......................................... 185
Scanning ......................................... 185
Dolby NR 1
noise reduction system ............ 185
CD mode .......................................... 186
General notes on CD mode ........... 186
CD changer installed ..................... 187
Loading/emptying
the CD magazine ....................... 187
Playing CDs .................................... 188
Skipping tracks
forward/backward .................... 188
Fast forward/reverse ..................... 189
Scanning ......................................... 189
Random play/repeat function ...... 189
Direct track selection .................... 190
Track and time display ................. 190
Telephone operation ...................... 190
Switching the telephone
on and off ................................... 190
Adjusting the volume .................... 191
Entering telephone number
and starting dialing process .... 191
Calling up the phone book ........... 191Switching between
name search and
number search ........................... 191
Searching and selecting
phone book entries
by number ..................................192
Placing a call ...................................192
Manual repeat dialing
(redial) .........................................193
Automatic repeat dialing
(redial) .........................................193
Speed dialing ..................................193
Turbo-dialing ..................................194
Multi party call ...............................194
Accepting incoming call in
telephone mode .........................194
Accepting incoming call
in tape, CD or radio mode ........194
Terminating call .............................195
Muting a call ...................................195
Component malfunctions ..............195
Power windows ...............................197
Sliding/pop-up roof ....................... 200
Interior lighting ............................. 203Rear window sunshade .................205
Sun visors .......................................206
Vanity mirrors ................................206
Interior ............................................207
Storage compartments
and armrests ..............................207
Glove box .....................................208
Cup holder ...................................... 211
Ashtrays .......................................... 213
Lighter ............................................. 215
Parcel net in
front passenger footwell .......... 216
Ski sack ........................................... 216
Enlarged cargo area ....................... 221
Split folding rear seat bench ........ 221
Loading instructions
(vehicle with
enlarged cargo area) .................223
Cellular telephone .........................224
Telephone, general ........................225
Garage door opener .......................226
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4 Contents
DrivingControl and operation of
radio transmitters .....................232
The first 1 000 miles
(1 500 km) .................................233
Maintenance ...................................233
Tele Aid ...........................................234
Catalytic converter ........................244
Emission control ............................245
Starter switch .................................246
Starting and turning off
the engine ..................................248
Manual transmission ....................249
Automatic transmission ............... 251
Parking brake .................................260
Driving instructions ...................... 261
Drive sensibly – Save Fuel ........ 261
Drinking and driving ................. 261
Pedals ........................................... 261
Power assistance ........................262
Brakes ..........................................262
Driving off ...................................263
Parking ........................................264Tires ............................................. 265
Snow chains ............................... 267
Winter driving
instructions ................................ 268
Deep water .................................. 270
Passenger compartment ............271
Traveling abroad .........................271
Cruise control ................................ 272
Brake assist system (BAS) ............ 275
Antilock brake system
(ABS) ...........................................276
Electronic stability program
(ESP) ........................................... 278
What you should know
at the gas station ...................... 282
Check regularly and
before a long trip ...................... 284
Instrument cluster displayMalfunction and indicator lamps
in the instrument cluster ........ 286
On-board diagnostic system ........ 286
Check engine malfunction
indicator lamp ............................ 286Brake warning lamp ..................288
Supplemental restraint
system (SRS) indicator lamp ....289
Fuel reserve warning .................290
ABS malfunction
indicator lamp ............................. 291
Electronic stability program
(ESP) — warning lamp ...............292
Seat belt nonusage
warning lamp ............................292
Malfunction and
indicator lamp in
the center console .....................292
AIRBAG OFF indicator lamp .....292
Malfunction and
warning messages in the
multifunction display ...............293
DISPLAY DEFECTIVE ................295
BATTERY / ALTERNATOR ........296
ANTILOCK BRAKE SYSTEM ....297
BRAKE ASSIST ...........................297
BRAKE PAD WEAR ....................298
BRAKE FLUID .............................298
PARKING BRAKE .......................299
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9 IntroductionImportant notice for California retail buyers of Mercedes-Benz automobiles
Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease
price, if Mercedes-Benz USA, LLC and / or its authorized repair or service facilities fail to fix one ore more substantial
defects or malfunctions in the vehicle that are covered by its express warranty after a reasonable number of repair
attempts. During the period of 18 months from original delivery of the vehicle or the accumulation of 18 000 miles on
the odometer of the vehicle, whichever occurs first, a reasonable number of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs: (1) the same substantial defect or malfunction results in a
condition that is likely to cause death or serious bodily injury if the vehicle is driven, that defect or malfunction has
been subject to repair two or more times, and you have directly notified Mercedes-Benz USA, LLC in writing of the
need for its repair and have given us a direct opportunity to perform a repair ourselves, (2) the same substantial defect
or malfunction of a less serious nature than category (1) has been subject to repair four or more times and you have
directly notified us of the need for its repair and given us the opportunity to repair ourselves, or (3) the vehicle is out
of service by reason of repair of the same or different substantial defects or malfunctions for a cumulative total of
more than 30 calender days. Written notification should be sent to us, not a dealer, at Mercedes-Benz USA, LLC,
Customer Assistance Center, One Mercedes Drive, Montvale, NJ 07645-0350.
Maintenance
The Service Booklet describes all the necessary maintenance work which should be performed at regular intervals.
Always have the Service Booklet with you when you take the vehicle to your authorized Mercedes-Benz Center for
service. The service advisor will record each service in the booklet for you.
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27 Contents - Operation
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Malfunction/warning
message memory .......................119
Individual settings ......................... 121
Setting the audio volume .............. 136
Coolant temperature gauge .......... 137
Flexible service system
(FSS) ............................................ 138
Engine oil level indicator .............. 141
Engine oil consumption ................ 142
Exterior lamp switch ..................... 143
Headlamp mode ............................. 144
Night security illumination ......... 146
Locator lighting .......................... 147
Headlamp cleaning system .......... 147
Combination switch ...................... 148
Hazard warning flasher
switch .......................................... 151Climate control ...............................152
Automatic climate control .............160
Front center console storage
compartment ventilation .......... 171
Rear passenger compartment
adjustable air outlets ............... 172
Operation Audio and telephone .. 173
Operating safety ............................ 173
Operating and display elements .. 174
Button and soft key operation ...... 176
Component malfunctions ..............195
Power windows ...............................197
Sliding/pop-up roof ....................... 200
Interior lighting ............................. 203
Rear window sunshade ................ 205
Sun visors ....................................... 206
Vanity mirrors ............................... 206Interior ............................................207
Storage compartments
and armrests ..............................207
Glove box .....................................208
Cup holder ...................................... 211
Ashtrays .......................................... 213
Lighter ............................................. 215
Parcel net in
front passenger footwell .......... 216
Ski sack ........................................... 216
Enlarged cargo area ....................... 221
Split folding rear seat bench ........ 221
Loading instructions
(vehicle with
enlarged cargo area) .................223
Cellular telephone .........................224
Telephone, general ........................225
Garage door opener .......................226
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38 Central locking system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
If the vehicle has previously been locked from the
outside, opening a door from the inside will trigger the
alarm. When opening a front door while the central
locking system is in the:
•selective unlocking mode, only that individual door
is unlocked. The remaining doors, the trunk and
fuel filler flap remain locked.
•global unlocking mode, all doors, the trunk and fuel
filler flap are unlocked.
Notes:
In case of a malfunction in the central locking system
the doors can be locked and unlocked individually.
To lock, push down lock buttons or turn mechanical key
in driver’s door lock to position 3. In addition lock the
trunk.To unlock, pull inside door handles or turn mechanical
key in driver’s door lock to position 2.
Rear doors can only be opened from inside by first
pulling up the door lock button.
When unlocking the driver’s door with the mechanical
key, the exterior lamps will flash and the alarm will
sound.
To cancel the alarm, insert the electronic key in the
starter switch or press buttonŒ or‹ on the
electronic key.
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41 Central locking system
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Trunk
The lock is located next to the recessed handle.
When the trunk is separately locked, it remains locked
when centrally unlocking the vehicle.
To deny any unauthorized person access to the trunk,
lock it separately with the mechanical key. Leave only
the electronic key less its mechanical key with the
vehicle.
Notes:
In case of a malfunction in the central locking system
the trunk can be unlocked individually.
To unlock and open the trunk lid, turn mechanical key
to position 2, hold and push to open.
The mechanical key does not operate the central locking
system or antitheft alarm system.
When unlocking the trunk with the mechanical key, the
exterior lamps will flash and the alarm will sound.
To cancel the alarm, insert the electronic key in the
starter switch or press buttonŒ or‹ on the
electronic key.
If the fuel filler flap cannot be opened, see page 360.0Neutral position
1Separate locking of trunk – remove mechanical key
in this position.
2Unlocking
Important!
Do not p lac e m echan ical key in sid e tr un k , s in ce tr unk is
locked again when closing the lid if the vehicle has been
previously centrally locked.
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73 Restraint systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Airbags
Front airbags1Driver airbag
2Front passenger airbag
The most effective occupant restraint system yet
developed for use in production vehicles is the seat belt.
In some cases, however, the protective effect of a seat
belt can be further enhanced by an airbag.
In conjunction with wearing the seat belts, the driver
and front passenger airbags can provide increased
protection for the driver and front passenger in certain
frontal impacts exceeding preset thresholds.
Sid e imp act an d head pro tec ti on win d ow curtai n air bags
can provide increased protection to belted occupants on
the impacted side of the vehicle in side impacts
exceeding its preset threshold.
The operational readiness of the airbag system is
verified by the indicator lamp “SRS” in the instrument
cluster when turning the electronic key in starter switch
to position 1. When turning the electronic key in starter
switch to position 2 the indicator lamp “SRS” in the
instrument cluster comes on. If no fault is detected, the
lamp will go out when the engine is running. After the
lamp goes out, the system continues to monitor the
components and circuitry of the airbag system and will
indicate a malfunction by coming on again.
P 91.60-2294-27
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74 Restraint systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
If the lamp does not come on at all or if it fails to
extinguish or if it comes on thereafter, a malfunction in
the system has been detected.
The following system components are monitored or
undergo a self-check: crash-sensor(s), airbag ignition
circuits, front seat belt buckles, emergency tensioning
retractors, seat sensor.
Have the system checked at your authorized
Mercedes-Benz Center immediately.
In the operational mode, after the indicator lamp has
gone out following the initial check, interruptions or
short circuits in the airbag ignition circuit and in the
driver and front passenger seat belt buckle harnesses,
and low voltage in the entire system are detected and
indicated.Note:
See page 289 for information on the supplemental
restraint system (SRS) indicator lamp.
Wa r n i n g !
In the event a malfunction of the “SRS” is indicated
as outlined above, the “SRS” may not be
operational. For your safety, we strongly
recommend that you visit an authorized
Mercedes-Benz Center immediately to have the
system checked; otherwise the “SRS” may not be
activated when needed in an accident, which could
result in serious or fatal injury, or it might deploy
unexpectedly and unnecessarily which could also
result in injury.
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78 Restraint systems
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Your vehicle was originally equipped with airbags
which are designed to activate in certain impacts
exceeding a preset threshold to reduce the potential
and severity of injury. It is important to your safety
a nd tha t of your pas sen ger t hat you repl ac e d epl oyed
airbags and repair any malfunctioning airbags to
ensure the vehicle will continue to provide crash
protection for occupants.
Wa r n i n g !
To reduce the risk of injury when the front airbags
inflate, it is very important for the driver and front
passenger to always be in a properly seated
position and to wear your seat belt.For maximum protection in the event of a collision
always be in normal seated position with your back
against the backrest. Fasten your seat belt and
ensure that it is properly positioned on your body.Since the airbag inflates with considerable speed
and force, a proper seating and hands on steering
wheel position will help to keep you at a safe
distance from the airbag. Occupants who are
unbelted, out of position or too close to the airbag
can be seriously injured by an airbag as it inflates
with great force in the blink of an eye:
• Sit properly belted in an upright position with
your back against the backrest.• Adjust the driver seat as far as possible
rearward, still permitting proper operation of
vehicle controls. The distance from the center
of the driver’s breastbone to the center of the
airbag cover on the steering wheel must be at
least ten inches (25 cm) or more. You should be
able to accomplish this by a combination of
adjustments to the seat and steering wheel. If
you have any problems, please see your
authorized Mercedes-Benz Center.• Do not lean with your head or chest close to the
steering wheel or dashboard.• Keep hands on the outside of steering wheel
rim. Placing hands and arms inside the rim
can increase the risk and potential severity of
hand / arm injury when driver front airbag
inflates.• Adjust the front passenger seat as far as
possible rearward from the dashboard when
the seat is occupied.
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