MERCEDES-BENZ C320 4MATIC WAGON 2003 S203 User Guide

17 Introduction
Problems with your vehicle
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
immediately contact your authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is
not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us
at one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
849 Eglinton Avenue East
Toronto, Ontario, M4G 2L5
S203 MY03_A.book Page 17 Tuesday, January 28, 2003 2:22 PM

18 IntroductionReporting safety defects
Reporting safety defectsFor the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966”.Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 (or 366-0123 in Washington, D.C. area) or
write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor ve-
hicle safety from the Hotline.S203 MY03_A.book Page 18 Tuesday, January 28, 2003 2:22 PM

19 At a glance
Cockpit
Instrument cluster
Multifunction steering wheel
Center console
Overhead control panel
Door control panel
S203 MY03_A.book Page 19 Tuesday, January 28, 2003 2:22 PM

20 At a glanceCockpit
CockpitS203 MY03_A.book Page 20 Tuesday, January 28, 2003 2:22 PM

21 At a glance
Cockpit
Item
Page
1
Combination switch

Turn signals
47


Windshield wipers
48


High beam
47
2
Cruise control lever
190
3
Instrument cluster
22,
104
4
Multifunction steering
wheel
24,
108
5
Lever for voice control
system*, see separate
operating instructions
6
Overhead control panel
27
7
Opening glove box
203
8
Glove box
203
Item
Page
9
Center console
25
10
Starter switch
31, 44
11
Horn
12
Steering wheel adjustment
handle (manual)
37
13
Steering wheel adjustment
stalk (electrical)*
37
14
Hood lock release
234
15
Parking brake pedal
46
16
Door control panel
28
17
Parking brake release
51
18
Exterior lamp switch
47, 98
19
Exterior rear view mirror
adjustment
38, 97
20
Headlamp washer switch
143
S203 MY03_A.book Page 21 Tuesday, January 28, 2003 2:22 PM

22 At a glanceInstrument cluster
Instrument clusterS203 MY03_A.book Page 22 Tuesday, January 28, 2003 2:22 PM

23 At a glance
Instrument cluster
Item
Page
1
Left turn signal indicator
lamp
2
Speedometer
3
Right turn signal indicator
lamp
4
Fuel gauge with:Fuel reserve warning lamp
258
5
<
Seat belt nonusage
warning lamp
258
1
Supplemental re-
straint system indi-
cator lamp
56,
256
6
Multifunction display
with:Trip odometer
105
Main odometer
Item
Page
Selector lever position
44,
138
Program mode
139
Outside temperature
display
106
Digital clock
118
7
?
Engine malfunction
indicator lamp
258
v
Electronic Stability
Program (ESP)
warning lamp
75,
254
A
High beam head-
lamp indicator
47,
101
E
Indicator lamp with-
out function
1
1The indicator lamp illuminates briefly when you
turn the key in the starter switch to position2.
DTRIndicator lamp with-
out function
1
Item
Page
8
-
Antilock Brake Sys-
tem (ABS) malfunc-
tion indicator lamp
73,
255
;
Brake warning
lamp, except Cana-
da
46,
257
3
Brake warning
lamp, Canada only
9
Tachometer
10
Reset knob:

Resetting trip odome-
ter
105


Resetting individual
settings
116


Instrument cluster illu-
mination
104
S203 MY03_A.book Page 23 Tuesday, January 28, 2003 2:22 PM

24 At a glanceMultifunction steering wheel
Multifunction steering wheel
Item
Page
1
Multifunction display in
speedometer
107
Operating control sys-
tem
108
2
Selecting the submenu or
setting the volumeç
down/to decrease
æ
up/to increase
3
Telephone*: Press buttoní
to take a call
ì
to end a call
Item
Page
4
Menu systems: Press but-
tonè
for next system
ÿ
for previous system
5
Moving within a menu:
Press buttonj
for next display
k
for previous display
S203 MY03_A.book Page 24 Tuesday, January 28, 2003 2:22 PM

25 At a glance
Center console
Center console
Upper part
Item
Page
1
Seat heater*, driver’s side
94
2
Rear window
wiper/washer
49
3
ESP control switch
77
4
Hazard warning flasher
switch – switching on/off
101
5
Central locking switch
89
6
Anti-theft alarm system in-
dicator lamp
79
Tow-away alarm switch
80
Item
Page
7
Seat heater*, passenger
side
94
8
Indicator lamp
7
67
9
Audio system,
or
161
COMAND* (see separate
operating instructions)
10
Climate control
144
Automatic climate control*
152
Rear window defroster
149,
158
S203 MY03_A.book Page 25 Tuesday, January 28, 2003 2:22 PM

26 At a glanceCenter consoleLower Part
Item
Page
1
Ashtray
207
2
Selector lever for automat-
ic transmission*
138
Gearshift lever for manual
transmission
134
3
Storage compartment
205
Cup holder
204
Cigarette lighter
208
4
Armrest
206
5
Program mode selector for
automatic transmission
139
S203 MY03_A.book Page 26 Tuesday, January 28, 2003 2:22 PM