tow MERCEDES-BENZ C320S 2004 W203 Owner's Guide

224 Controls in detailUseful featuresSystem self-check
Initially, after turning the SmartKey in
starter switch to position2, malfunctions
are detected and indicated (the indicator
lamps in the SOS button, the Roadside
Assistance button• and the Informa-
tion button¡ stay on longer than ten
seconds or do not come on). The message TELE AID MALFUNCTION – DRIVE TO
WORKSHOP!
appears for approximately ten
seconds in the multifunction display.Emergency calls
An emergency call is initiated
automatically


following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy.


if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm
system (
page 78) and tow-away
alarm (
page 79).
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled “SOS”,
then briefly pressing the button located
under the cover. See (
page 226) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message EMERGENCY CALL –
CONNECTING CALL
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message TELE AID MALFUNCTION – DRIVE TO
WORKSHOP!
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

227 Controls in detail
Useful features
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE

appears in the multifunction display.

Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may
apply. Refer to the Roadside Assistance
manual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This
function permits the Mercedes-Benz
Roadside Assistance dispatcher to
download malfunction codes and
actual vehicle data.Information button¡
Located below the center armrest cover is
the Information button¡.

Press and hold button (for longer than
two seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of
cellular and GPS signals).
iThe indicator lamp on the Roadside
Assistance button• remains illumi-
nated in red for approximately ten sec-
onds during the system self-check after
turning the SmartKey in the starter
switch to position2 (together with the
SOS button and the Information
button¡).
See system self-check (
page 224)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
TELE DIAGNOSIS – CALL
FAILED
appears in the multifunction
display.
Roadside Assistance calls can be
terminated using the ìbutton on
the multifunction steering wheel.

241 Operation
Driving instructions
After hard braking, it is advisable to drive
on for some time, rather than immediately
parking, so that the air stream will cool
down the brakes faster.Driving off
Apply the brakes to test them briefly after
driving off. Perform this procedure only
when the road is clear of other traffic.
Warm up the engine smoothly. Do not
place full load on the engine until the
operating temperature has been reached.When starting off on a slippery surface, do
not allow a drive wheel to spin for an
extended period with the ESP switched off.
Doing so may cause serious damage to the
drive train which is not covered by the
Mercedes-Benz Limited Warranty.
Parking
!When driving down long and steep
grades, relieve the load on the brakes
by shifting into a lower gear to use the
engine’s braking power. This helps
prevent overheating of the brakes and
reduces brake pad wear.
!Simultaneously depressing the
accelerator pedal and applying the
brake reduces engine performance and
causes premature brake and drivetrain
wear.!Set the parking brake whenever park-
ing or leaving the vehicle. In addition,
move gear selector lever to positionP
(manual transmission: first or reverse
gear).
When parking on hills, always turn front
wheels towards the road curb.
Warning!
G
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury as a re-
sult of vehicle movement, before turning off
the engine and leaving the vehicle always:

Keep right foot on brake pedal.


Firmly depress parking brake pedal.


Move the gear selector lever to
positionP (manual transmission: first or
reverse gear).


Slowly release brake pedal.


When parked on an incline, turn front
wheels towards the road curb.


Turn the SmartKey to starter switch
position0 and remove.


Take the SmartKey with you and lock
vehicle when leaving.

242 OperationDriving instructionsTires
Tread wear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and
become visible at a tread depth of
approximately
1/16
in (1.6 mm), at which
point the tire is considered worn and
should be replaced.The tread wear indicator appears as a solid
band across the tread.
Specified tire pressures must be main-
tained. This applies particularly if the tires
are subjected to high loads (e.g. high
speeds, heavy loads, high ambient temper-
atures).
Hydroplaning
Depending on the depth of the water layer
on the road, hydroplaning may occur, even
at low speeds and with new tires. Reduce
vehicle speed, avoid track grooves in the
road and apply brakes cautiously in the
rain.
Warning!
G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
tion to an area which is a safe distance from
the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have it towed to the nearest
Mercedes-Benz Center or tire dealer for
repairs.
Warning!
G
Although the applicable federal motor
vehicle safety laws consider a tire to be
worn when the tread wear indicators (TWI)
become visible at approximately
1/16in
(1.6 mm), we recommend that you do not
allow your tires to wear down to that level.
As tread depth approaches
1/8in (3 mm),
the adhesion properties on a wet road are
sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
Warning!
G
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
may lose control of the vehicle. Continued
driving with a flat tire or driving at high
speed with a flat tire will cause excessive
heat build-up and possibly a fire.

249 Operation
At the gas station
At the gas station
RefuelingThe fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the SmartKey automatically locks/unlocks
the fuel filler flap.

Turn the engine off by turning the
SmartKey to position0.

Remove the SmartKey from the starter
switch.
Warning!
G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
injury. Whenever you are around gasoline,
avoid inhaling fumes and skin contact,
extinguish all smoking materials. Never
allow sparks, flame or smoking materials
near gasoline!
Warning!
G
Flexible Fuel Vehicles only (identified by a
label reading Premium gasoline or E85
only! on fuel filler flap):
Ethanol fuel (E85) and its vapors are highly
flammable, poisonous and burn easily. Etha-
nol fuel can cause serious injuries if ignited
or if you come into contact with it or inhale
fumes of it. Avoid inhalation of Ethanol
fumes and skin contact with Ethanol. Extin-
guish all open flames before fueling. Never
smoke or create sparks close to Ethanol.


269 Operation
Vehicle care
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from the intrusion of
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax, should be applied to the
engine compartment after every engine
cleaning. Before applying, all control
linkage bushings and joints should be
lubricated. The poly-V-belt and all pulleys
should be protected from any wax.Vehicle washing
Do not use hot water or wash your vehicle
in direct sunlight. Only use a mild car wash
detergent, such as Mercedes-Benz
approved Car Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water. Direct only a very weak
spray towards the ventilation intake. Use
plenty of water and rinse the sponge and
chamois frequently.
Rinse with clear water and thoroughly dry
with a chamois. Do not allow cleaning
agents to dry on the finish.
Due to the width of the vehicle, fold in
outside mirrors prior to running the vehicle
through an automatic car wash to prevent
damage to the mirrors.
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the underbody, do not
forget to clean the inner sides of the
wheels.Ornamental moldings
For regular cleaning and care of very dirty
chrome-plated parts, use a chrome
cleaner.
Headlamps, tail lamps, side markers,
turn signal lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
To prevent scratches, never apply strong
force and only use a soft, non-scratchy
cloth when cleaning the lenses. Do not
attempt to wipe dirty lenses with a dry
cloth or sponge.

273 Practical hints
What to do if …
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses

300 Practical hintsWhere will I find ...?
Where will I find ...?First aid kit
The first aid kit is located in the trunk on
the left side secured by a velcro strap.
Unfasten velcro strap.

Remove first aid kit.
Vehicle tool kit
The vehicle tool kit is located in the storage
compartment underneath the trunk floor.
The following is included:

Towing eye bolt


Wheel wrench


Alignment bolt


Vehicle jack


Wheel bolts


Special fuse extractor


Spare fusesRemoving the vehicle tool kit

Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
1Retaining screw
2Storage well casing

Loosen retaining screw1 in the
middle of storage well casing2.

Remove storage well casing2.
iCheck expiration dates and contents
for completeness at least once a year
and replace missing/expired items.

308 Practical hintsUnlocking/locking in an emergency
Slide mechanical key1 back into the
SmartKey.
Fuel filler flap
In case the central locking system does
not release the fuel filler flap, you can open
it manually.
Open the trunk lid.

Fold away right-side tail lamp trim.

Reach inside through opening2 in
direction of arrow.

Turn release knob1 clockwise
(arrow).
The fuel filler flap can now be opened.
Manually unlocking the transmission
gear selector lever
In the case of power failure the transmis-
sion gear selector lever can be manually
unlocked, e.g. to tow the vehicle.
1Coin holder
2Tool

Open the storage compartment in front
of the center armrest (
page 218).

Release coin holder1 (e.g. using a
small coin).

Swing coin holder1 aside.

Insert a tool2 (e.g. flat blade
screwdriver) into the opening.

Perform the following two steps
simultaneously:
Push tool2 down.

Move gear selector lever from
positionP.

Reinstall coin holder1 after removing
tool2 from the opening.
iWhen inserting the batteries, make
sure they are clean and free of lint.
iThe gear selector lever is locked again
when moving it to positionP.


314 Practical hintsReplacing bulbs
Twist bayonet socket5 counterclock-
wise to the stop (do not remove).

Pull the bulb out of the socket.

Insert the new bulb so that the base
locates in the recess in bayonet
socket5.

Twist bayonet socket clockwise until
you hear it snap into place.

Plug the connector onto the bulb.

Align lamp cover2 and click into
place.
Front turn signal lamp bulb

Switch off the lights.

Open the hood (
page 252).

Twist bulb socket1 counterclockwise
and pull out.

Push bulb into socket, turn counter-
clockwise and remove.

Insert new bulb in socket, push in and
twist clockwise.

Reinsert bulb socket in lamp and twist
clockwise.
Parking and standing lamp bulb

Switch off the lights.

Open the hood (
page 252).

Press the clamp and remove headlamp
cover2.

Pull out bulb socket6 with the bulb.

Pull the bulb out of bulb socket.

Insert a new bulb in the socket.

Reinstall bulb socket.

Align headlamp cover2 and click into
place.
Side marker lamp bulb
Switch off the lights.

Carefully slide lamp towards rear.

Remove front end first.

Twist bulb socket counterclockwise
and pull out.

Pull bulb out of the bulb socket.

Insert new bulb in socket.

Reinstall bulb socket, push in and twist
clockwise.

To reinstall lamp, set rear end in
bumper and let front end snap into
place.