service indicator MERCEDES-BENZ C32AMG 2003 W203 Owner's Manual

ContentsOperation......................................... 221
The first 1 000 miles (1 500 km) ......... 222
Driving instructions ............................ 223
Drive sensibly – save fuel ............. 223
Drinking and driving ..................... 223
Pedals .......................................... 223
Power assistance ......................... 224
Brakes .......................................... 224
Driving off..................................... 225
Parking ......................................... 225
Tires ............................................. 226
Hydroplaning ................................ 227
Tire traction .................................. 227
Tire speed rating .......................... 227
Winter driving instructions ........... 228
Standing water ............................. 229
Passenger compartment .............. 230
Driving abroad .............................. 230
Control and operation of
radio transmitter .......................... 230
Catalytic converter ....................... 231
Emission control........................... 231
Coolant temperature .................... 232At the gas station .............................. 233
Check regularly and before
a long trip ..................................... 234
Engine compartment ......................... 235
Hood ............................................ 235
Engine oil ..................................... 236
Transmission fluid level ................ 238
Coolant level ................................ 238
Battery ......................................... 240
Windshield washer system and
headlamp cleaning* system ......... 241
Tires and wheels ................................ 242
Important guidelines .................... 242
Life of tire..................................... 243
Direction of rotation ..................... 243
Checking tire inflation pressure ... 243
Rotating wheels ........................... 244
Winter driving .................................... 245
Winter tires .................................. 245
Block heater (Canada only) .......... 246
Snow chains ................................. 246Maintenance...................................... 247
Clearing the service indicator ...... 247
Service term exceeded ................ 247
Calling up the service indicator .... 248
Resetting the service indicator .... 248
Vehicle care....................................... 249
Cleaning and care of vehicle ........ 249

79 Safety and Security
Anti-theft systems
Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating

Removing the key from the starter
switch activates the immobilizer.
Deactivating


Inserting the key in the starter switch
deactivates the immobilizer.
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens

a door


the trunk


the hood
The alarm system will also be triggered
when


someone attempts to raise the vehicle


the vehicle is opened with the mechan-
ical keyArming the alarm system
The alarm system is armed after locking
the vehicle with the remote control. The
turn signal lamps blink three times to
indicate that the alarm system is activated.
A red indicator lamp in the switch for the
tow-away alarm (
page 80) will blink after
approximately ten seconds when the alarm
system is completely armed.
iIn case the engine cannot be started
(yet the vehicle’s battery is charged),
the system is not operational. Contact
an authorized Mercedes-Benz Center
or call 1-800-FOR-MERCedes (in the
USA), or 1-800-387-0100 (in Canada).
iIf the alarm stays on for more than
20 seconds, an emergency call is
initiated automatically by the Tele Aid
system* (
page 209) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.
iIf the turn signal lamps do not blink
three times, the tow-away sensor* is
malfunctioning or one of the following
elements may not be properly closed:

a door


the trunk lid


the hood
Close the respective element and lock
the vehicle again.

212 Controls in detailUseful featuresThe Tele Aid system is available if

it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
terInitiating an emergency call manually
1Cover
2SOS button

Briefly press on cover1.
The cover will open.

Press SOS button2 briefly.
The indicator lamp in the SOS button2
will flash until the emergency call is
concluded.

Wait for a voice connection to the Re-
sponse Center.

Close cover1 after the emergency call
is concluded.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approx. ten seconds.
Should this occur, assistance must be sum-
moned by other means.

215 Controls in detail
Useful features
Upgrade signals
The Tele Aid system processes calls using
the following priority:

Automatic emergency – First priority


Manual emergency – Second priority


Roadside assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND* system operation will
resume. See system self-check (
page 210)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.

216 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your Acquaintance Call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the CO-
MAND* display to indicate that a
Tele Aid call is in progress.

217 Controls in detail
Useful features
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
objects.
1Indicator lamp
2, 3, 4Signal transmitter key
5Hand-held remote control trans-
mitter
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must
wait 15 minutes before pulling the
trunk recessed handle again.

218 Controls in detailUseful features
Programming or reprogramming the in-
tegrated remote control
Turn key in the starter switch to
position1 or2.

Hold the end of the hand-held transmit-
ter of the device you wish to train ap-
proximately 2in to 5in (5cm to 12cm)
away from the surface of the integrated
remote control located on the inside
rear view mirror, keeping the indicator
lamp in view.

Using both hands, simultaneously push
the hand-held transmitter button and
the desired integrated remote control
button. Do not release the buttons until
completing next step.

The indicator lamp on the integrated
remote control will flash, first slowly
and then rapidly. The rapid flashing
lamp indicates successful program-
ming of the new frequency signal.

When the indicator lamp flashes rapid-
ly, release both buttons.
Warning!
G
When programming a garage door opener,
the door moves up or down.
When programming or operating the remote
control make sure there is no possibility of
anyone being injured by the moving door.iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
iFor operation in the USA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.


247 Operation
Maintenance
Maintenance
We strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Center, in accordance with
the Service Booklet at the times called for
by the FSS (Flexible Service System).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS may result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
FSS will notify you when your next service
is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):SERVICE A IN XX DAYS
SERVICE A IN XX MILES (KM)
SERVICE A DUE NOW!
The type of service due is indicated in the
speedometer display field:9
Minor service (A)
½
Major service (B)
Clearing the service indicator
The service indicator is automatically
cleared

after ten seconds when you switch on
the ignition or when reaching the ser-
vice threshold while driving


after 30 seconds, once the suggested
service term has passed
You can also clear it yourself.

Press the reset knob on the instrument
cluster (
page 22).
Service term exceeded
If you have exceeded the suggested ser-
vice term, you will see the following mes-
sage in the multifunction display:SERVICE A EXCEEDED BY XX DAYS
SERVICE A EXCEEDED BY XX MILES (KM)The Mercedes-Benz Center will reset the
service indicator following a completed
service.
iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short distance trips will
lengthen the interval between services.

248 OperationMaintenanceCalling up the service indicator
Switch ignition on.
The standard display of the control sys-
tem appears (
page 116).

Press button
k
or
j
on the mul-
tifunction steering wheel until the FSS
indicator appears in the multifunction
display.
Resetting the service indicator
In the event that the service on your vehi-
cle is not carried out by an authorized
Mercedes-Benz Center, you can reset the
service indicator yourself.
Switch ignition on.
The standard display of the control sys-
tem appears (
page 116).

Press button
k
or
j
on the mul-
tifunction steering wheel until the FSS
indicator appears in the multifunction
display.

Press the reset knob for about four
seconds.
This message appears in the tachome-
ter:DO YOU WANT TO RESET SERVICE INTER-
VAL? CONFIRM BY PRESSING RESET (R)
BUTTON

To confirm, hold down the reset knob
until you hear a signal.The service indicator now displays the
reset interval.
iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the service indica-
tor. To arrive at the true service dead-
line, you will need to subtract these
days from the days shown in the ser-
vice indicator.
Do not confuse the service indicator
with the engine oil level indicator
:
.
iIf the service indicator was inadvertent-
ly reset, have a Mercedes-Benz Center
correct it.
Only reset if the proper service has
been performed. Resetting the system
without performing proper service as
called for by the FSS will cause the FSS
to incorrectly determine the next
service interval which will result in
engine damage not covered by the
Mercedes-Benz Limited Warranty.

259 Practical hints
What to do if …
Problem
Possible cause
Suggested solution
?
The yellow “CHECK ENGINE”
malfunction indicator lamp
comes on while driving.
There is a malfunction in:

The fuel management system


The ignition system


The emission control system


Systems which affect emissions
Such malfunctions may result in excessive
emissions values and may switch the engine
to its limp-home (emergency operation)
mode.

Have the vehicle checked as soon as
possible by an authorized
Mercedes-Benz Center.
An on-board diagnostic connector is
used by the service station to link the
vehicle to the shop diagnostics sys-
tem. It allows the accurate identifica-
tion of system malfunctions through
the readout of diagnostic trouble
codes. It is located in the front left
area of the footwell next to the park-
ing brake pedal.
The fuel cap is not closed tight.

Check the fuel cap.
Your gas tank is empty.

After refuelling start the engine three
or four times in succession.
The limp-home mode is canceled. You do
not need to have your vehicle checked.
<
The red seat belt warning lamp
blinks for a brief period after
starting the engine.
The warning lamp reminds you to fasten seat
belts.

Fasten your seat belt.
The yellow fuel tank reserve warning lamp
lights while driving.
The fuel level has gone below the reserve
mark.

Refuel at the next gas station
(page 233).