MERCEDES-BENZ C350 4MATIC 2007 W203 Owner's Manual

310 Operation
Maintenance
We strongly recommend that you have
your vehicle serviced by an authorized
Mercedes-Benz Center, in accordance with
the Maintenance Booklet at the times
called for by the maintenance service
indicator display.
Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times /mileage will result in
vehicle damage not covered by the
Mercedes-Benz Limited Warranty.Maintenance service indicator
message
The maintenance service indicator will
notify you when your next maintenance
service is due.
Starting approximately 1 month before
your next maintenance service is due, one
of the following messages will appear in
the multifunction display while you are
driving or when you switch on the ignition
(example service A):
Service A in XXXXX miles(km)
Service A in XXX Days
Service A due now
The type of maintenance service due is
indicated in the multifunction display:
9Basic service (A)
½Extended service (B)

311 Operation
Maintenance
Clearing the maintenance service
indicator message
The maintenance service indicator is
automatically cleared

after approximately 10 seconds when
you switch on the ignition or when
reaching the maintenance service
threshold while driving

after approximately 30 seconds, once
the suggested maintenance service
term has passed
You can also clear it yourself.1Reset button
Press reset button1 on the
instrument cluster.
The maintenance service indicator
message is cleared and the standard
display appears in the multifunction
display (
page 126).
iVehicles equipped with Maintenance
System (U.S. vehicles. Canada vehicles, depend-
ing on vehicle production date):
The Maintenance System in your vehicle tracks
distance driven and the time elapsed since your
last maintenance service and calculates other
maintenance service work required.
iVehicles equipped with FSS (Flexible Service
S
ystem) only (Canada vehicles, depending on ve-
hicle production date):

FSS evaluates engine temperature, oil level,
vehicle speed, engine speed, distance driven
and the time elapsed since your last service
and calculates other maintenance service
work required.

The interval between maintenance services
depends on your driving habits. A gentle
driving style, moderate engine speeds and
the avoidance of short-distance trips will
lengthen the interval between services.

312 Operation
Maintenance
Maintenance service term exceeded
If you have exceeded the suggested
maintenance service term, you will see the
following message in the multifunction
display:
Service A exceeded by XXXX miles(km)
Service A exceeded by XXX Days
In addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance
service.Calling up the maintenance service
indicator display
Switch on the ignition (page 32).
Press buttonè orÿ on the mul-
tifunction steering wheel repeatedly
until the standard display appears in
the multifunction display (
page 121).
Press buttonk orj until the
maintenance service indicator display
with the service symbol9 or½
and the service deadline appears in the
multifunction display.Resetting the maintenance service
indicator
In the event that the maintenance service
on your vehicle is not carried out by an
authorized Mercedes-Benz Center, you can
have the maintenance service indicator
reset. The automotive maintenance facility
carrying out the maintenance service will
find the information for resetting the
maintenance service indicator in the
maintenance-relevant information for your
vehicle. Such information is available from
either your authorized Mercedes-Benz
Center or directly from Mercedes-Benz.
iIf the battery is disconnected, the days of
disconnection will not be included in the count
shown by the maintenance service indicator. To
arrive at the true maintenance service deadline,
you will need to subtract these days from the
days shown in the maintenance service indicator
message or maintenance service indicator dis-
play.
Do not confuse the maintenance service indica-
tor with the engine oil level indicatorN.
iIf the maintenance service indicator was in-
advertently reset, have an authorized
Mercedes-Benz Center correct it.
Only reset if the proper maintenance service has
been performed. Resetting the system without
performing the proper service as called for by
the maintenance service indicator will result in
engine damage and/or other vehicle damage not
covered by the Mercedes-Benz Limited Warran-
ty.

313 Operation
Vehicle care
Vehicle care
Cleaning and care of the vehicle
Regular and proper care will help to
maintain the value of your vehicle. The
best way to protect your vehicle from
harmful environmental influences is to
wash it and use protective treatments reg-
ularly.While in operation, even while parked, your
vehicle is subjected to varying external
influences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by
extreme and varying climatic conditions,
but also by:

Air pollution

Road salt

Tar

Gravel and stone chipping
To avoid paint damage, you should
immediately remove:

Grease and oil

Fuel

Coolant

Brake fluid

Bird droppings

Insects

Tree resins, etc.Frequent washing reduces and/or
eliminates the aggressiveness and
potency of the above adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:

near the ocean

in industrial areas (smoke, exhaust
emissions)

during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a
thorough check is a washing of the
underbody followed by a thorough
inspection. Damaged areas need to be
re-undercoated.Warning!G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle’s doors or windows when cleaning
the inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.

314 Operation
Vehicle care
Your vehicle has been treated at the
factory with a wax-base rustproofing in the
body cavities which will last for the lifetime
of the vehicle. Post-production treatment
is neither necessary nor recommended by
Mercedes-Benz because of the possibility
of incompatibility between materials used
in the production process and others
applied later.
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an
authorized Mercedes-Benz Center.The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.
Power washer
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months,
depending on the climate and washing
detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).
!Follow the instructions provided by the
power washer manufacturer on maintaining a
distance between the vehicle and the nozzle of
the power washer.
Never use a round nozzle to power-wash tires.
The intense jet of water can result in damage to
the tire.
Always replace a damaged tire.
Always keep the jet of water moving across the
surface. Do not aim directly at electrical parts,
electrical connectors, seals, or other rubber
parts.
!Affixing stickers, magnets, adhesive tape or
similar materials to painted body components
may damage the paintwork.

315 Operation
Vehicle care
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical
components and connectors from contact
with water and cleaning agents.
Corrosion protection, such as MB
Anticorrosion Wax, should be applied to
the engine compartment after every
engine cleaning. Before applying, all
control linkage bushings and joints should
be lubricated. The poly-V-belt and all
pulleys should be protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a
diffused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.Automatic car wash
You can have your car washed in an
automatic car wash from the start.
Automatic car washes without brushes are
preferable.
To protect the filter system, switch the
climate control or automatic climate
control to air recirculation mode, see
“Air recirculation” (
page 165) for
climate control or (
page 175) for
automatic climate control.
If the vehicle is very dirty, prewash it
before running it through the automatic
car wash.
!Do not use scouring agents on these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the vehicle.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you nay scratch or damage the paint.
!Do not clean your vehicle in an automatic
touchless car wash which uses caustic spray.
Otherwise the caustic spray will damage the
paint or ornamental moldings.

316 Operation
Vehicle care
Ornamental moldings
For regular cleaning and care of
ornamental moldings, use a damp cloth.Headlamps, tail lamps, side markers,
turn signal lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car
Shampoo, with plenty of water.
!Make sure that the windshield wiper switch
is set to0 (
page 51). Otherwise, e.g. the rain
sensor could activate and cause the wipers to
move unintentionally. This may lead to vehicle
damage.
Due to the width of the vehicle, fold in exterior
rear view mirrors prior to running the vehicle
through an automatic car wash to prevent
damage to the mirrors.
iAfter running the vehicle through an
automatic car wash, wipe any wax off of the
windshield (
page 317). This will prevent
smears and reduce wiping noise which can be
caused by residual wax on the windshield.
When leaving the car wash, make sure that the
mirrors are folded out. Otherwise they may
vibrate.
!Do not use chrome cleaner on ornamental
moldings. Although ornamental moldings may
have chrome appearance, they could be made of
anodized aluminum that will be damaged when
cleaned with chrome cleaner. Instead, use a
damp cloth to clean those ornamental moldings.
For very dirty ornamental moldings of which you
are sure are chrome-plated, use a chrome
cleaner. If in doubt whether an ornamental
molding is chrome-plated, contact an authorized
Mercedes-Benz Center.
!Only use window cleaning solutions that are
suitable for plastic lamp lenses. Window
cleaning solutions which are not suitable may
damage the plastic lamp lenses of the
headlamps. Therefore, do not use abrasives,
solvents or cleaners that contain solvents.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the lenses.
Do not attempt to wipe dirty lenses with a dry
cloth or sponge.
Otherwise you may scratch or damage the lens
surface.

317 Operation
Vehicle care
Cleaning the windows and the wiper
blades
Make sure the hood is fully closed.
Switch off the ignition (page 32).
Fold the wiper arms forward until they
snap into place.
Clean the wiper blade inserts with a
clean cloth and detergent solution.
Use a soft, clean cloth and a mild win-
dow cleaning solution on all outside
and inside glass surfaces.
An automotive glass cleaner is recom-
mended.Light alloy wheels
If possible, clean wheels once a week.
Use Mercedes-Benz approved Wheel
Care, a soft bristle brush and a strong
spray of water for cleaning the light
alloy wheels.!Never open the hood when the wiper arms
are folded forward.
Warning!G
For safety reasons, switch off wipers and
remove SmartKey from starter switch
before cleaning the windshield and/or the
wiper blades. Otherwise, the wiper motor
could suddenly turn on and cause injury.
!Do not pull on the wiper blade inserts. They
could tear.
!Fold the windshield wiper arms back onto
the windshield before turning the SmartKey in
the starter switch.
Hold on to the wiper when folding the wiper arm
back. If released, the force of the impact from
the tensioning spring could crack the windshield.
!To clean the window interior, do not use a
dry cloth, abrasives, solvents or cleaners
containing solvents. Do not touch the inside of
the front, rear or side windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
!Only use acid-free cleaning materials. Acid
may cause corrosion or damage the clear coat.
!The vehicle should not be parked for an
extended period of time immediately after it has
been cleaned, especially not after the wheel rims
have been cleaned with wheel rim cleaner.
Wheel rim cleaners can lead to increased
corrosion of the brake disks and brake pads.
Non-approved wheel cleaners may also damage
the wheel paint if the car is not driven after
cleaning. Therefore, the vehicle’s brake system
should always be warmed-up before it is parked
after cleaning. To do so, please drive your vehicle
for several minutes to allow the brakes to dry.
When applying Mercedes-Benz approved Tire
Care and Mercedes-Benz approved Wheel Care
products, take care not to spray them on the
brake disks.

318 Operation
Vehicle care
Plastic and rubber parts
Use a gentle dishwashing detergent or
mild detergent for delicate fabrics as a
washing solution.
Wipe with a cloth moistened in a
lukewarm solution.
The surface may temporarily change
color. If this is the case, wait for it to
dry.Hard plastic trim items
Use Mercedes-Benz approved Interior
Care, a soft, lint-free cloth and apply
with light pressure.
Warning!G
Do not use cleaners or cockpit care sprays
containing solvents to clean the cockpit or
the steering wheel. Cleaners containing sol-
vents will make the surface porous and vehi-
cle occupants could suffer serious injuries
from plastic parts coming loose in the event
of air bag deployment.
!Do not use oil, wax or scouring agents on
these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the surface.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the
surface.
!Never apply strong force and only use a soft,
non-scratching cloth when cleaning the surface.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the
surface.

319 Operation
Vehicle care
Steering wheel and gear selector lever
Wipe with a damp cloth and dry
thoroughly or clean with
Mercedes-Benz approved Leather
Care.
Carpets
Use Mercedes-Benz approved Carpet
and Fabric Care for cleaning the
carpets.Headliner and shelf below rear window
Use a soft bristle brush or a
dry-shampoo cleaner in case of
excessive dirt. Seat beltsOnly use clear, lukewarm water and
soap.
!The seat belts must not be treated with
chemical cleaning agents. Do not dry the seat
belts at temperatures above 176°F (80°C) or in
direct sunlight.
Warning!G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.