MERCEDES-BENZ C350S 2010 W204 Service Manual

replaced and to have any malfunctioning air
bags repaired. This will help to make sure the
air bags will continue to provide supplemental
crash protection for occupants.
Safety guidelines for the seat belt,
Emergency Tensioning Device (ETD)
and air bag GWarning!
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check with your local
government’s disposal guidelines.
California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do no change or remove any component or
part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. over the steering
wheel hub, front passenger front air bag
cover, outboard sides of the seat
backrests, door trim panels, or door frame
trims.
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only be
performed by qualified technicians.
Contact an authorized Mercedes-Benz
Center.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be
followed. These instructions are available
from any authorized Mercedes-Benz
Center.
R Given the considerable deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment.
If you sell your vehicle, we strongly
recommend that you inform the subsequent
owner that the vehicle is equipped with SRS.
Also refer them to the applicable section in
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Front air bags GObserve Safety notes, see page 37.
Driver’s front air bag : and front passenger
front air bag ; are designed to provide
increased protection for the driver and front
passenger against the risk of injuries to the
head and thorax.
Driver and front passenger front air bag and
driver’s side knee bag are deployed
Rin the event of certain frontal impacts
Rif the system determines that air bag
deployment can offer additional protection
to that provided by the seat belt
Rdepending on whether the respective seat
belt is in use
Rindependently of the side impact air bags,
pelvis air bags and/or the window curtain
air bags
The front air bags in this vehicle have been
designed to inflate in two stages. This allows
the air bags to have different rates of inflation.
The rate of inflation is based on the vehicle
deceleration rate as assessed by the air bag
control unit.
Vehicles with OCS, USA only: The front
passenger front air bag deployment is
additionally influenced by the passenger’s
weight category as identified by the Occupant
Classification System (OCS) (Y page 42).
Vehicles with OCS, USA only: The lighter the
front passenger-side occupant, the higher the
vehicle deceleration rate required for second
stage inflation of the front passenger front air
bag.
The air bags will not deploy in impacts which
do not exceed the system’s preset
deployment thresholds. You will then be
protected by the fastened seat belts.
The front air bags will not deploy in the event
of a rollover unless the vehicle’s rate of
longitudinal deceleration or acceleration
exceeds the preset deployment threshold for
the front air bags.
The front passenger front air bag will only be
deployed if
Rvehicles with OCS, USA only: the system,
based on OCS weight sensor readings,
detects that the front passenger seat is
occupied
Rthe 45 indicator lamp in the center
console is not lit (USA only: (Y page 42),
Canada only: (Y page 46))
Rthe impact exceeds a preset deployment
threshold
! Vehicles with BabySmart™ air bag
deactivation system (Canada only): Do not
place objects heavier than 20 lb (9 kg) on
the front passenger seat. This could cause
the front or side impact air bag on the front
passenger side to deploy in a crash which
exceeds the system’s deployment
threshold.
Knee bag
Knee bag = is designed to provide increased
protection for the driver against the risk of
injuries to the knees, thighs and lower legs.
Knee bag = is located on the driver side
lower instrument panel. It is designed to
operate together with the driver front air bag
in certain frontal impacts if the system
determines that air bag deployment can offer
additional protection to that provided by the
seat belt. Knee bag = operates best in
conjunction with a properly positioned and
fastened seat belt.
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Side impact air bags GObserve Safety notes, see page 37.GWarning!
The pressure sensors for side impact air bag
control are located in the doors. Do not
modify any components of the doors or door
trim panels including, for example, the
addition of door speakers.
Improper repair work on the doors or the
modification or addition of components to the
doors create a risk of rendering the side
impact air bags inoperative or causing
unintended air bag deployment. Work on the
doors must therefore only be performed by
qualified technicians. Contact an authorized
Mercedes-Benz Center.
Side impact air bags : are designed to
provide increased protection for the thorax
but not the head, neck and arms of the driver
or front passenger.
The side impact air bags : are deployed
Ron the impacted side of the vehicle
Rin instances with a high rate of lateral
vehicle deceleration or acceleration
Rregardless of whether the seat belts on the
impacted side of the vehicle are in use
Rindependently of the front air bags
Rindependently of the ETDs
Vehicles with OCS (USA only): The front
passenger side impact air bag will not deploy
if the OCS senses that the front passenger
seat is empty and the front passenger seat
belt is not fastened. With the front passenger
seat empty and the seat belt fastened, the
front passenger side impact air bag will
deploy independently of the empty seat.
Whether a seat belt is recognized as fastened
depends on whether or not the latch plate is
properly inserted into the buckle.
Side impact air bags : are not deployed in
side impacts which do not exceed the
system’s deployment threshold.
Side impact air bags : will not deploy in the
event of a rollover unless the vehicle’s rate of
lateral deceleration or acceleration exceeds
the preset deployment threshold for side
impact air bags :.
! Vehicles with BabySmart™ air bag
deactivation system (Canada only): Do not
place objects heavier than 20 lb (9 kg) on
the front passenger seat. This could cause
the front or side impact air bag on the front
passenger side to deploy in a crash which
exceeds the system’s deployment
threshold.
GWarning!
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using other seat covers may
interfere with or prevent the deployment of
the side impact air bags and/or pelvis air
bags. Contact an authorized Mercedes-Benz
Center for availability.
Pelvis air bags
GObserve Safety notes, see page 37.
Pelvis air bags are not available on C 63 AMG.
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Pelvis air bags : are designed to provide
increased protection for the pelvis.
Pelvis air bags : are deployed
Rin instances with a high rate of lateral
vehicle deceleration or acceleration
Ron the impacted side of the vehicle
Rindependently of whether the seat belt is in
use
Rindependently of the front air bags
Rindependently of the ETDs
Vehicles with OCS, USA only: Front
passenger pelvis air bag : will not deploy if
the OCS senses that the front passenger seat
is empty and the front passenger seat belt is
not fastened. With the front passenger seat
empty and the seat belt fastened, front
passenger pelvis air bag : will deploy
independently of the empty seat. Whether a
seat belt is recognized as fastened depends
on whether or not the latch plate is properly
inserted into the buckle.
Pelvis air bags : are not deployed in side
impacts which do not exceed the system’s
deployment threshold.
Pelvis air bags : will not deploy in the event
of a rollover unless the vehicle’s rate of lateral
deceleration or acceleration exceeds the
preset deployment threshold for pelvis air
bags :.
GWarning!
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using other seat covers may
interfere with or prevent the deployment of
the side impact air bags and/or pelvis air
bags. Contact an authorized Mercedes-Benz
Center for availability.
Window curtain air bags
GObserve Safety notes, see page 37.
Window curtain air bags : are designed to
provide increased protection for the head but
not the chest or arms.
Window curtain air bags : are deployed
Ron the impacted side of the vehicle
Rin instances with a high rate of lateral
vehicle deceleration or acceleration
Rindependently of the front air bags
Rregardless of whether the front passenger
seat is occupied
Rregardless of whether the seat belt on the
impacted side of the vehicle is in use
Window curtain air bags : are not deployed
in impacts which do not exceed the system’s
deployment threshold.
Window curtain air bags : deploy in the area
indicated by the arrows.
Occupant Classification System
The Occupant Classification System (OCS) is
standard equipment in USA.
The OCS activates or deactivates the front
passenger front air bag automatically. The
respective status is based on the classified
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occupant weight category determined by
weight sensor readings from the front
passenger seat.
The system does not deactivate
R the front passenger side impact air bag
R the pelvis air bag
R the window curtain air bag
R the Emergency Tensioning Devices (ETDs)
To be classified correctly, the front passenger
must sit
R with the seat belt properly fastened
R in a position that is as upright as possible
with the back against the seat backrest
R with the feet on the floor
If the occupant’s weight is transferred to
another object in the vehicle (e.g. by leaning
on armrests), the OCS may not be able to
properly approximate the occupant’s weight
category.
If your seat, including the trim cover and
cushion, needs to be serviced in any way, take
the vehicle to an authorized Mercedes-Benz
Center.
Only seat accessories approved by
Mercedes-Benz may be used.
Both the driver and the front passenger
should always use the 45 indicator
lamp as an indication of whether or not the
front passenger is properly positioned.GWarning!
If the 45 indicator lamp illuminates
when an adult or someone larger than a small
individual is in the front passenger seat, have
the front passenger reposition himself or
herself in the seat until the 45
indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front passenger front air bag
deployment when the OCS has classified the
front passenger seat occupant as weighting
as much as or less than a typical 12-month-
old child in a standard child restraint or if the
front passenger seat is classified as being
empty.
When the OCS senses that the front
passenger seat occupant is classified as
being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the 45 indicator lamp will
illuminate when the engine is started and
remain illuminated, indicating that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat is classified as being empty,
the 45 indicator lamp will illuminate
when the engine is started and remain
illuminated, indicating that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat occupant is classified as
being heavier than the weight of a typical
12-month-old child seated in a standard child
restraint or as being a small individual (such
as a young teenager or a small adult), the
45 indicator lamp will illuminate for
approximately 6 seconds when the engine is
started and then, depending on occupant
weight sensor readings from the seat, remain
illuminated or go out. With the 45
indicator lamp illuminated, the front
passenger front air bag is deactivated. With
the 45 indicator lamp out, the front
passenger front air bag is activated.
When the OCS senses that the front
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 45 indicator lamp will
illuminate for approximately 6 seconds when
the engine is started and then goes out,
indicating that the front passenger front air
bag is activated.
If the 45 indicator lamp is illuminated,
the front passenger front air bag is
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If the 45 indicator lamp is not
illuminated, the front passenger front air bag
is activated and will be deployed
R in the event of certain frontal impacts
R if impact exceeds a preset deployment
threshold
R independently of the side impact air bags
or pelvis air bag
If the front passenger front air bag is
deployed, the rate of inflation will be
influenced by
R the rate of relevant vehicle deceleration as
assessed by the air bag control unit
R the front passenger’s weight category as
identified by the OCS
For more information on air bag display
messages in the multifunction display, see
( Y page 272).GWarning!
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child.
The infant or child restraint must be properly
secured with the vehicle’s seat belt, the seat
belt and top tether strap, or lower anchors and
top tether strap, fully in accordance with the
child seat manufacturer’s instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the front
passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front passenger seat.
R A child in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to
completely eliminate this risk is to never
place a child in a rear-facing child restraint
in the front seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint in a backseat.
R If you must install a rear-facing child
restraint on the front passenger seat
because circumstances require you to do
so, make sure the 45 indicator lamp
is illuminated, indicating that the front
passenger front air bag is deactivated.
Should the 45 indicator lamp not
illuminate or go out while the restraint is
installed, please check installation.
Periodically check the 45 indicator
lamp while driving to make sure the
45 indicator lamp is illuminated. If
the 45 indicator lamp goes out or
remains out, do not transport a child on the
front passenger seat until the system has
been repaired.
A child in a rear-facing child restraint on the
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injured or even killed if the front passenger
front air bag inflates.
RIf you have to place a child in a forward-
facing child restraint on the front passenger
seat, move the seat as far back as possible,
use the proper child restraint
recommended for the age, size and weight
of the child, and secure child restraint with
the vehicle’s seat belt according to the child
seat manufacturer’s instructions. For
children larger than the typical 12-month-
old child, the front passenger front air bag
may or may not be activated.
Deployment of the driver front air bag does
not mean that the front passenger front air
bag also should have deployed.
The OCS may have determined
Rthat the seat was empty or occupied by the
weight up to or less than that of a typical
12-month-old child seated in a standard
child restraint – both of which are instances
where the system suppresses deployment
of the front passenger front air bag even
though the impact met the criteria and was
of sufficient severity to deploy the driver
front air bag
Rthat the seat was occupied by a small
individual (such as a young teenager or a
small adult) or a child who weighs more
than the weight of a typical 12-month-old
child in a standard child restraint – both of
which are instances where the system may
suppress deployment of the front
passenger front air bag even though the
impact met the criteria and was of
sufficient severity to deploy the driver front
air bag
45 indicator lamp : will be
illuminated, except with the SmartKey
removed from the starter switch or with the
starter switch in position 0.
GWarning!
If the red SRS indicator lamp 6 in the
instrument cluster and the 45
indicator lamp are lit at the same time, there
is a malfunction in the OCS. The front
passenger front air bag will be deactivated in
this case. Have the system checked by
qualified technicians as soon as possible.
Contact an authorized Mercedes-Benz
Center.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
RSit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
RWhile seated, an occupant should not
position him/herself in such a way as to
cause the occupant’s weight to be lifted
from the seat bottom as this may result in
the OCS being unable to correctly
approximate the occupant’s weight
category.
RRead and observe all warnings in this
chapter.
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OCS Self-test
After turning the SmartKey in the starter
switch to position 1 or 2 or pressing the
KEYLESS-GO start/stop button once or
twice, the 45 indicator lamp
illuminates. If an adult occupant is properly
sitting on the front passenger seat and the
system classifies the occupant as an adult,
the 45 indicator lamp will illuminate
and go out after approximately 6 seconds.
If the seat is not occupied and the system
classifies the front passenger seat as being
empty, the 45 indicator lamp will
illuminate and not go out.
GWarning!
If the 45 indicator lamp does not
illuminate, the system is not functioning. You
must contact an authorized Mercedes-Benz
Center before seating any child on the front
passenger seat.
For more information, see the “Practical
hints” section ( Y page 308).
GWarning!
Never place anything between seat cushion
and child seat (e.g. pillow), since it reduces
the effectiveness of the OCS. The bottom and
back of the child seat must make full contact
with the passenger seat cushion and
backrest.
If necessary, adjust the tilt of the passenger
seat backrest.
An incorrectly mounted child seat could cause
injuries to the child in case of an accident,
instead of increasing protection for the child.
Follow the manufacturer’s instructions for
installation of child seats.
BabySmart™ air bag deactivation
system
The BabySmart™ air bag deactivation system
is standard equipment in Canada.
GWarning!
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child.
The infant or child restraint must be properly
secured with the vehicle’s seat belt, the seat
belt and top tether strap, or lower anchors and
top tether strap, fully in accordance with the
child seat manufacturer’s instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front
passenger seat:
R Children 12 years old and under must never
ride in the front seat, except in a Mercedes-
Benz authorized BabySmart™ compatible
child seat, which operates with the
BabySmart™ system installed in the vehicle
to deactivate the front passenger front air
bag when it is installed properly. Otherwise
they will be struck by the air bag when it
inflates in a crash. If this happens, serious
or fatal injury will result.
R A child in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to
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completely eliminate this risk is to never
place a child in a rear-facing child restraint
in the front seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint in a backseat.
RIf you must install a BabySmart™
compatible rear-facing child restraint on
the front passenger seat because
circumstances require you to do so, make
sure the 45 indicator lamp is
illuminated, indicating that the front
passenger front air bag is deactivated.
Should the 45 indicator lamp not
illuminate or go out while the restraint is
installed, please check installation.
Periodically check the 45 indicator
lamp while driving to make sure the
45 indicator lamp is illuminated. If
the 45 indicator lamp goes out or
remains out, do not transport a child on the
front passenger seat until the system has
been repaired.
A child in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates.
RIf you have to place a child in a forward-
facing child restraint on the front passenger
seat, move the seat as far back as possible,
use the proper child restraint
recommended for the age, size and weight
of the child, and secure child restraint with
the vehicle’s seat belt according to the child
seat manufacturer’s instructions.
GWarning!
When using a BabySmart™ compatible child
seat on the front passenger seat, the front
passenger front air bag will not deploy only if
the 45 indicator lamp remains
illuminated.
Please be sure to check the 45
indicator lamp every time you use a
BabySmart™ compatible child seat on the
front passenger seat. Should the 45
indicator lamp go out while the restraint is
installed, please check installation. If the
45 indicator lamp remains out, do not
use the BabySmart™ restraint to transport a
child on the front passenger seat until the
system has been repaired.
Special BabySmart™ compatible child seats,
designed for use with the Mercedes-Benz
system, are required for use with the
BabySmart™ air bag deactivation system.
Please contact an authorized Mercedes-Benz
Center for information on availability. With
the special child seat installed properly, the
front passenger front air bag will not deploy.
45 indicator lamp : will be
illuminated, except with the SmartKey
removed from the starter switch or with the
starter switch in position 0.
The system does not deactivate
Rthe side impact air bag
Rthe pelvis air bag
Rthe window curtain air bag
Rthe Emergency Tensioning Device (ETD)
Self-test BabySmart™ without special
child seat installed
After turning the SmartKey in the starter
switch to position 1 or 2 or pressing the
KEYLESS-GO start/stop button once or
twice, the 45 indicator lamp comes
on for approximately 6 seconds and then
goes out.
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If the 45 indicator lamp should not
come on or is continuously lit, the system is
not functioning. You must see an authorized
Mercedes-Benz Center before seating any
child on the front passenger seat. More
information can be found in the “Practical
hints” section ( Y page 307).GWarning!
Do not place powered-on laptops, mobile
phones, electronic tags such as those used in
ski passes and like electronic devices on the
front passenger seat. Signals from such
devices may interfere with the BabySmart™
air bag deactivation system. Such signal
interference may cause the 45
indicator lamp not to come on during self-test.
The SRS indicator lamp 6 and/or the
45 indicator lamp could be
continuously lit, indicating that the system is
not functioning. The front passenger front air
bag could deploy inadvertently or fail to
deploy in an accident.
GWarning!
The BabySmart™ air bag deactivation system
will ONLY work with a special child seat
designed to operate with it. It will not work
with child seats which are not BabySmart™
compatible.
Never place anything between seat cushion
and child seat (e.g. pillow), since it reduces
the effectiveness off the BabySmart™ air bag
deactivation system. The bottom of the child
seat must make full contact with the front
passenger seat cushion. An incorrectly
mounted child seat could cause injuries to the
child in case of an accident, instead of
protecting the child.
Follow the manufacturer’s instructions for
installation of special child seats.
Seat belts
Safety notes
The use of seat belts and infant and child
restraint systems is required by law in all 50
states, the District of Columbia, the U.S.
territories and all Canadian provinces.
Even where this is not the case, all vehicle
occupants should have their seat belts
fastened whenever the vehicle is in motion.
i See “Children in the vehicle”
( Y page 54) for information on
R infants and children traveling with you in
the vehicle
R restraint systems for infants and children
GWarning!
Always fasten your seat belt before driving off.
Always make sure all of your passengers are
properly restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect
as intended if the occupants are properly
wearing their seat belts.
GWarning!
Never ride in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. That could cause serious
or even fatal injuries. The seat backrest and
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