MERCEDES-BENZ CL-CLASS 2000 Owners Manual

216 Tele Aid
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Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approx. 10 seconds
during the system self-check after turning electronic
key in starter switch to position 2 (together with the
“SOS” button and the Roadside Assistance button•).
See system self-check on page 210 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Information call
(e.g. the relevant cellular phone network is not
available). The message “info – CALL FAILED” appears
in the multifunction display.
Information calls can be terminated using the
ìbutton on the multifunction steering wheel.Important!
If the indicator lamps do not start flashing after
pressing one of the buttons or remain illuminated (in
red) at any time, the Tele Aid system has detected a fault
or the service is not currently active, and may not
initiate a call. Visit your Mercedes-Benz Center and
have the system checked or contact the Response Center
at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada) as soon as possible.
Upgrade Signals
Tele Aid system processes calls using the following
priority.
•Automatic emergency – First priority
•Manual emergency – Second priority
•Roadside assistance – Third priority
•Information – Fourth priority
Should a higher priority call be initiated while you are
connected, an upgrade (alternating) tone will be heard,
and the appropriate indicator lamp will flash. If certain
information such as vehicle identification number or
client information is not available, the operator may
need to retransmit.
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217 Tele Aid
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cluster displayPractical hints Car care Index During this time you will hear a chirp and voice contact
will be interrupted. Voice contact will resume once the
retransmission is completed. Once a call is concluded, a
chirp will be heard and the appropriate indicator lamp
will stop flashing. The COMAND system operation will
resume.
Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Client Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.Notes:
The indicator lamp in the respective button flashes until
the call is concluded. Calls can only be terminated by a
Response Center or Client Assistance Center
representative except Roadside Assistance and
Information calls, which can also be terminated by
pressing ìbutton on the multifunction steering
wheel.
When a Tele Aid call has been initiated, the COMAND
system audio is muted and the selected mode (radio,
tape or CD) pauses. The optional cellular phone (if
installed) switches off. If you must use this phone, the
vehicle must be parked. Disconnect the coiled cord and
place the call. The navigation system (if engaged) will
continue to run. The display in the instrument cluster is
available for use and spoken commands are only
available by pressing the RPT button on the COMAND
unit. A pop-up window will appear in the COMAND
display to indicate that a Tele Aid call is in progress.
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218 Tele Aid
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Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and the reserve key is not
handy, contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and press trunk lock for
minimum of 20 seconds until the “SOS” button is
flashing. The message “EMERGENCY CALL – CALL
CONNECTED” appears in the multifunction display.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.Notes:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The “SOS” button will flash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in the multifunction display to indicate receipt of the
door unlock command.
Once the vehicle is unlocked, a Response Center
specialist will attempt to establish voice contact with the
vehicle occupants.
If the trunk button was pressed for more than
20 seconds before door unlock authorization was
received by the Response Center, you must wait
15 minutes before pressing the trunk button again.
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219 Tele Aid
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cluster displayPractical hints Car care Index Stolen vehicle tracking services
In the event your vehicle was stolen, report the incident
to the police who will issue a numbered incident report.
Pass this number on to the Mercedes-Benz Response
Center.
The Response Center will then attempt to covertly
contact the vehicle’s Tele Aid system. Once the vehicle
is located, the Response Center will contact the local
Law Enforcement and you. The vehicle’s location will
only be provided to Law Enforcement.
Info Services (optional, except Canada)
Info Services categories include news, sports, stocks,
weather and calendar reminders. Choices can be
selected via www.mbusa.com or by calling 1-800-FOR-
MERcedes.
To request Info Services, press the SVC button on the
COMAND system, then select “SEND NEW REQUEST
FOR INFO SERVICE”. “NEW INFO SERVICE REQUEST
TRANSMITTED” will appear in the COMAND display
and call status messages will appear in the
multifunction display.Once information is available, the message “NEW INFO
RECEIVED – READ LATER WHEN STOPPED?” will
appear. Select “Yes”. With the vehicle stopped in a safe
location press SVC, then select “View Info Service of
mm.dd.yyyy hh.mm”. Messages will be retained for
30 minutes once the ignition is switched off.
Important!
Tele Aid utilizes the cellular network for
communication and the GPS (Global Positioning
System) satellites for vehicle location. If either of these
signals are unavailable, the Tele Aid system may not
function and if this occurs, assistance must be
summoned by other means.
Wa r n i n g !
If the indicator lamp in the “SOS” button does not
illuminate during or remains illuminated after the
system self-check or if the message “TELE AID –
VISIT WORKSHOP” appears in the multifunction
display, have the system checked at the nearest
Mercedes-Benz Center as soon as possible.
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220 Catalytic converter
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Catalytic converter
Your Mercedes-Benz is equipped with monolithic type
catalytic converters, an important element in
conjunction with the oxygen sensors to achieve
substantial control of the pollutants in the exhaust
emissions. Keep your vehicle in proper operating
condition by following our recommended maintenance
instructions as outlined in your Service Booklet.
Caution!
To prevent damage to the catalytic converters, use only
premium unleaded gasoline in this vehicle.
Any noticeable irregularities in engine operation should
be repaired promptly. Otherwise, excessive unburned
fuel may reach the catalytic converter causing it to
overheat, which could start a fire.
Wa r n i n g !
As with any vehicle, do not idle, park or operate
this vehicle in areas where combustible materials
such as grass, hay or leaves can come into contact
with the hot exhaust system, as these materials
could be ignited and cause a vehicle fire.
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221 Emission control
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cluster displayPractical hints Car care Index Emission control
Certain systems of the engine serve to keep the toxic
components of the exhaust gases within permissible
limits required by law.
These systems, of course, will function properly only
when maintained strictly according to factory
specifications. Any adjustments on the engine should,
therefore, be carried out only by qualified Mercedes-
Benz Center authorized technicians. Engine
adjustments should not be altered in any way. Moreover,
the specified service jobs must be carried out regularly
according to Mercedes-Benz servicing requirements.
For details refer to the Service Booklet.
Wa r n i n g !
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon monoxide,
and inhaling it can cause unconsciousness and
lead to death.Do not run the engine in confined areas (such as a
garage) which are not properly ventilated. If you
think that exhaust gas fumes are entering the
vehicle while driving, have the cause determined
and corrected immediately. If you must drive under
these conditions, drive only with at least one
window fully open.
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222 Starter switch
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Starter switch
0The electronic key can be withdrawn in this position
only. The electronic key can be removed only with
the selector lever in position “P”. After removing the
electronic key or with the electronic key in starter
switch position 0 or 1 the selector lever is locked in
position “P”.1Most electrical consumers can be operated. For
detailed information see respective subjects.
2Driving position.
Gear selector lever is unlocked.
3Starting position.
See page 227 for instructions on starting and turning off
the engine.
See page 44 for instructions on the simultaneous use of
the electronic key and the KEYLESS-GO-function.
Wa r n i n g !
When leaving the vehicle always remove the
electronic key from the starter switch, take the
KEYLESS-GO-card (if so equipped) with you and
lock the vehicle. Do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. Unsupervised use of vehicle equipment
may cause serious personal injury.
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223 Starter switch
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data Instruments
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cluster displayPractical hints Car care Index Important!
If the electronic key is left in the starter switch
position 0 for an extended period of time, it can no
longer be turned in the lock. In this case, remove
electronic key from starter switch and reinsert.
Caution!
To prevent accelerated battery discharge and a possible
dead battery, always remove the electronic key from the
starter switch. Do not leave the electronic key in starter
switch position 0.Notes:
A warning sounds when the driver’s door is opened
with the electronic key in starter switch position 1 or 0.
With the engine at idle speed, the charging rate of the
alternator (output) is limited.
It is therefore recommended that you turn off
unnecessary electrical consumers while driving in stop-
and-go traffic. This precaution helps to avoid draining of
the battery.
Unnecessary strain on the battery and charging system
may be minimized by turning off the following power
consumers, for example:
Heated seats, rear window defroster. In addition, the
automatic climate air volume control should be set to
the lowest position.
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224 Starter switch — KEYLESS-GO
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Start-/Stop button (vehicles with KEYLESS-GO)
See page 227 for instructions on starting and turning off
the engine.
See page 44 for instructions on the simultaneous use of
the electronic key and the KEYLESS-GO-function.Pressing the start-/stop button (1) on the gear selector
lever without depressing the brake pedal will
sequentially activate the starter switch positions 1 (on)
and 2 (operation) and 0 (off).
The engine can be started with the starter switch in any
position (on, operation or off), as long as the gear
selector lever is in position “P” or “N” and the brake
pedal depressed.
Wa r n i n g !
When leaving the vehicle always take the electronic
key and the KEYLESS-GO-card with you, and lock
the vehicle. Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Unsupervised use of vehicle equipment may cause
serious personal injury.
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225 Starter switch — KEYLESS-GO
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index “On” position (starter switch position 1, see page 222).
Most electrical consumers can be operated. For detailed
information see respective subjects.
Operation / driving position (starter switch position 2,
see page 222).
All electrical consumers can be operated. Gear selector
is unlocked.
“Off” position (electronic key removable from starter
switch).
Most electrical consumers cannot be operated.
The selector lever is locked in position “P”.
Notes:
For improved recognition of the KEYLESS-GO-card the
doors should be closed when pressing the start-/stop
button.
The gear selector lever can only be moved with the
vehicle battery charged and connected, and the starter
switch in the Operation position. With the gear selector
lever in position “P”, the brake pedal must also be
depressed.Important!
For the KEYLESS-GO-system to function properly, the
operator should observe the following:
•If the KEYLESS-GO-card is positioned farther away
from the vehicle (e.g. inside clothing or a briefcase),
the vehicle cannot be locked (see page 40) or started
with the start-/stop button (see page 227).
•If the KEYLESS-GO-card is removed from the vehicle
while the engine is running, or by placing the card
in front of the center armrest (see page 190), the
message “CHIP-CARD – NOT RECOGNIZED!” will
appear repeatedly while driving in the
multifunction display, see page 38.
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