ESP MERCEDES-BENZ CL-Class 2011 C216 Owner's Manual

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.2165840082
É2165840082QËÍ

Driving safety systemBAS PLUS (Brake Assist System
PLUS) ............................................... 62
Electronic Brake-force
Distribution ...................................... 65
ESP ®
(Electronic Stability
Program) .......................................... 63
ETS/4ETS (Electronic Traction
System) ........................................... 64
Important safety information ...........61
Driving safety systems
ABS (Anti-lock Braking System) .......61
ADAPTIVE BRAKE ............................. 65
Adaptive brake lamps ......................63
BAS (Brake Assist System) ..............62
Overview .......................................... 61
PRE-SAFE ®
Brake ............................. 65
Driving systems
Active Blind Spot Assist .................320
Active Body Control .......................305
Active Driving Assistance
package ......................................... 320
Active Lane Keeping Assist ............323
AIRMATIC ...................................... 304
ATTENTION ASSIST ........................315
Cruise control ................................ 291
DISTRONIC PLUS ........................... 293
HOLD function ............................... 303
Night View Assist Plus ...................316
Parking Guidance ........................... 310
PARKTRONIC ................................. 307
Rear view camera .......................... 314
Driving tips ........................................ 277
Braking .......................................... 290
DISTRONIC PLUS ........................... 301
Downhill gradients .........................288
Driving on flooded roads ................290
Wet road surface ........................... 289
Winter ............................................ 291
DTMF tones
Sending ......................................... 187
DVD
Copy protection ............................. 212
Data medium ................................. 212
Handling ........................................ 173
Inserting ........................................ 204
Selecting a track ............................ 208DVD changer ...................................... 204
DVD menu .......................................... 227
DVD playback conditions ................. 224
DVD-Video Picture settings .............................. 223
DVD-Video Operation
Automatic picture shutoff ..............222
E
EASY-ENTRY feature ............................ 99
Activating (COMAND) ....................231
EASY-EXIT feature ............................... 99
Activating (COMAND) ....................231
Crash-responsive ........................... 100
EBD (Electronic Brake force
Distribution) Display message ............................ 351
EBD (Electronic Brake-force
Distribution) Function/notes ................................ 65
ECO function ...................................... 230
ECO start/stop function Deactivating/activating .................271
General information .......................270
Electrical fuses
see Fuses
Electronic Brake-force Distribution
see EBD
Electronic Stability Program
see ESP ®

Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
Emergency release
Trunk ............................................... 84
Vehicle ............................................. 80
Emergency running mode
Automatic transmission .................281
Emergency spare wheel
Storage location ............................ 420
Emergency tensioning device
Function ........................................... 55
Safety guidelines ............................. 41
Emissions purification
Service and warranty information ....23
Index9

EngineIrregular running ............................ 273
Starting problems ..........................273
Starting the engine with the key ....269
Starting with KEYLESS-GO .............269
Switching off .................................. 284
Warning lamp Check Engine ..........380
Engine electronics
Malfunction .................................... 273
Engine emergency stop .................... 435
Engine number .................................. 467
Engine oil Adding ........................................... 406
Checking the oil level ..................... 405
Display message ............................ 361
Filling capacity ............................... 469
Lubricant additives ........................472
Notes about oil grades ................... 471
Temperature (on-board computer) . 335
Viscosity ........................................ 472
Entering characters
In the address and the phone
book .............................................. 122
Using the number pad ...................120
Entry
Deleting ......................................... 121
Saving ............................................ 123
ESP ®
(Electronic Stability
Program) Activating/deactivating ...................64
Activating/deactivating (on-
board computer) ............................ 339
Display message ............................ 344
ETS/4ETS ........................................ 64
Important safety information ...........63
Warning lamp ................................. 378
ETS/4ETS (Electronic Traction
System) ................................................ 64
Example: entering an address .......... 139
Example display Audio CD mode .............................. 206
Example of operation ........................ 118
Exhaust check ................................... 288
Exhaust tail pipe (cleaning
instructions) ...................................... 414
Exterior lighting see Exterior lighting Exterior mirror parking position
Adjusting (COMAND) .....................231
Exterior mirrors
Adjusting ....................................... 100
Dipping (automatic) .......................101
Folding in/out (automatically) .......101
Folding in/out (electrically) ...........101
Out of position ............................... 101
Storing settings (memory
function) ........................................ 102
Storing the parking position ..........101
Exterior view ........................................ 30
External authorization ...................... 134
Eyeglasses compartment ................. 385
F
Favorites (COMAND) ......................... 109
First-aid kit ......................................... 420
First list entry Accepting ...................................... 121
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 421
MOExtended run-flat system .........425
Preparing the vehicle .....................421
Raising the vehicle .........................422
Floormat ............................................. 400
Freeway information ......................... 172
Frequency input Manual ........................................... 196
Front fog lamp (display message) ... 357
Front multicontour seat
(COMAND) .......................................... 238
Front-passenger seat Adjusting from the driver's seat .......94
Fuel
Additives ........................................ 471
Notes ............................................. 470
Premium-grade unleaded gasoline . 470
Refueling ........................................ 281
Specifications ................................ 470
Tank content/reserve fuel .............469
Troubleshooting ............................. 284
Fuel consumption
Current (on-board computer) .........332
Notes ............................................. 287
Fuel filler cap (display message) ..... 362
10Index

V
Vanity mirror Sun visor ........................................ 388
Vehicle
Data acquisition ............................... 27
Emergency unlocking .......................80
Equipment ....................................... 23
Exterior view .................................... 30
Individual settings (on-board
computer) ...................................... 341
Loading .......................................... 448
Lowering ........................................ 425
Maintenance .................................... 24
Parking up ..................................... 286
Raising ........................................... 422
Reporting problems .........................26
Towing away .................................. 430
Tow-starting ................................... 430
Transporting .................................. 433
Vehicle data
see Technical data
Vehicle dimensions ........................... 474
Vehicle identification number see VIN
Vehicle identification plate .............. 467
Vehicle level ...................................... 304
Active Body Control .......................305
Vehicle level (display message) ....... 364
Vehicle tool kit .................................. 420
Vehicle weights ................................. 474
Video (DVD) ........................................ 335
Video DVD Fast forward/rewind ...................... 225
Operation ....................................... 223
Pause function ............................... 226
Selecting ........................................ 225
Selecting a film/title ...................... 226
Selecting a scene/chapter ............226
Stop function ................................. 226
Video DVD (on-board computer) ...... 335
Video DVD mode Switching to ................................... 224
VIN ...................................................... 467
Voice Control System Settings ................................. 130, 131Volume
Adjusting ....................................... 124
Navigation announcements ...........124
Phone calls .................................... 124
W
Warning and indicator lamps ABS ................................................ 377
Brakes ........................................... 375
Check Engine ................................. 380
ESP ®
.............................................. 378
ESP ®
OFF ....................................... 379
Fuel tank ........................................ 380
Overview .......................................... 33
Reserve fuel ................................... 380
Seat belt ........................................ 376
SRS ................................................ 379
Tire pressure monitor ....................381
Warranty ............................................ 466
Waveband Switching (radio) ............................ 196
Wheel bolt tightening torque ........... 425
Wheel chock ...................................... 422
Wheels Changing/replacing .......................460
Changing a wheel .......................... 421
Checking ........................................ 438
Cleaning ......................................... 412
Mounting a wheel .......................... 424
Removing a wheel ..........................424
Storing ........................................... 461
Tightening torque ........................... 425
Wheel size/tire size .......................461
Window curtain air bag
Display message ............................ 347
Operation ......................................... 46
Windows
see Side windows
Windows (cleaning instructions) ..... 413
Windshield Defrosting ...................................... 260
Infrared reflective .......................... 400
Windshield washer fluid (display
message) ............................................ 373
Windshield washer system Adding washer fluid .......................408
Notes ............................................. 473
Index21

Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and Literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
Introduction23

Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty of
Daimler AG.
Data stored in the vehicle
Information regarding electronic
recording devices
(Including California Code Supplement
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data.
If your vehicle is equipped with mbrace 2
data
is transmitted in the event of an accident.
This information serves, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in arbitration of disputes that
involve Daimler AG, its subsidiaries or its
sales and service organizations
R as otherwise required or permitted by law
Please observe the mbrace 2
order agreement
regarding further details on data that this
system records and transmits.
2 The system is called TELEAID in Canada.Introduction27Z

Warning and indicator lampsFunctionPage:Turn signal246;Electric parking brake, red375! Electric parking
brake, red (Canada only)375
=Electric parking brake,
yellow375
! Electric parking
brake, yellow (Canada only)375
?Seat belt376AESP®378BDistance warning381FunctionPageCBrakes (USA only)375J Brakes (Canada only)375DESP® OFF378ETire pressure monitor381FEngine diagnostics380GABS377HSRS379IHigh-beam headlamps246JReserve fuel380Instrument cluster33At a glance

ROnly hold the steering wheel by the rim.
Placing hands and arms inside the rim can
increase the risk and potential severity of
hand/arm injury when the driver front air
bag inflates.
R Adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door or the rear side trim
panel where the side impact air bag
inflates. This could result in serious injuries
or death should the side impact air bag be
deployed. Always sit as upright as possible,
wear the seat belt properly and use an
appropriately sized child restraint, infant
restraint or booster seat recommended for
the size and weight of the child.
Failure to follow these instructions can result
in severe injuries to you or other occupants.
If you sell your vehicle, it is important that you
make the buyer aware of this safety
information. Be sure to give the buyer this
Operator's Manual.GWarning!
Accident research shows that the safest place
for children in an automobile is in a rear seat.
There is a possibility for a side impact air bag-
related injury if occupants, especially
children, are not properly seated or restrained
when next to a side impact air bag which
needs to deploy rapidly in a side impact in
order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1)Occupants, especially children,
should never place their bodies or
lean their heads in the area of the
door where the side impact air bag
inflates. This could result in
serious injuries or death shouldthe side impact air bag be
deployed.(2)Always sit as upright as possible,
wear the seat belt properly and use
an appropriately sized infant
restraint, toddler restraint, or
booster seat recommended for the
size and weight of the child. and
for children 12 years old and
under, use an appropriately sized
infant restraint, toddler restraint,
or booster seat recommended for
the size and weight of the child.(3)Always wear seat belts properly.
If you believe that, even with the use of these
guidelines, it would be safer for your rear seat
occupants to have the rear mounted side
impact air bags deactivated, then
deactivation can be carried out upon your
written request at an authorized Mercedes-
Benz Center at an additional cost.
Please contact an authorized Mercedes-Benz
Center or call the Customer Assistance
Center (in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100 for details.
The air bags are only deployed if the airbag
control unit detects the need for deployment.
Only in the event of such a situation will they
provide their supplemental protection.
The driver and passenger should always wear
their seat belts. Otherwise, it is not possible
for the air bags to provide their supplemental
protection.
In the event of other types of impacts and
impacts below air bag deployment
thresholds, air bags will not deploy. The driver
and passengers will then be protected to the
extent possible by a properly fastened seat
belt. A properly fastened seat belt is also
needed to provide the best possible
protection in a rollover.
Air bags provide additional protection; they
are not, however, a substitute for seat belts.
All vehicle occupants must fasten their seat
Occupant safety43SafetyZ

seat belt is not fastened (the belt tongue is
not engaged in the seat belt buckle), the side
impact air bag on the front-passenger side
will not deploy. The side impact air bag on the
front-passenger side will deploy if the front-
passenger seat belt is fastened, regardless of
whether the front-passenger seat is occupied
or not.
Window curtain air bags
GWarning
Observe "Important safety notes"
(Y page 42).
The window curtain air bags enhance the level
of protection for the head (but not chest or
arms) of the vehicle occupants on the side of
the vehicle on which the impact occurs.
The window curtain air bags are integrated
into the side of the roof frame and deploy in
the area extending from the front door (A-
pillar) to the rear sidewall (C-pillar).
Window curtain air bags : are deployed:
Ron the side on which an impact occurs
Rat the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
Rregardless of whether the front-passenger
seat is occupied
Rindependently of seat belt use
Rif the vehicle overturns and the system
determines that window curtain air bag
deployment can offer additional protection
to that provided by the seat belt
Rindependently of the front air bags
Window curtain air bags : will not deploy in
impacts with deceleration rates which do not
exceed the system’s preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the seat belt.
Occupant classification system (OCS)
Operating principles of the Occupant
Classification System
OCS categorizes the occupant on the front-
passenger seat by means of a weight sensor.
The front-passenger front air bag is
automatically deactivated for certain weight
categories. The respective status can be
recognized by the 42 indicator
lamp. With the 42 indicator
lamp illuminated, the front-passenger front
air bag is deactivated.
The system does not deactivate:
Rthe side impact air bag
Rthe window curtain air bag
Rthe Emergency Tensioning Devices
To be classified correctly, the front passenger
must sit:
Rwith the seat belt properly fastened
Rin a position that is as upright as possible
with the back against the seat backrest
Rwith their feet on the floor
If the front-passenger's weight is transferred
to another object in the vehicle (e.g. by
leaning on armrests), OCS may not be able to
approximate the occupant's weight category.
If the front passenger seat, the seat cover, or
the seat cushion are damaged, have the
necessary repair work carried out at an
authorized Mercedes-Benz Center.
For reasons of safety, Mercedes-Benz
recommends that you only use seat
46Occupant safetySafety

recommended for the size and weight of the
child.
The infant or child restraint system must be
properly secured with the vehicle's seat belt,
the seat belt and Top Tether strap, or lower
anchors and Top Tether strap, fully in
accordance with the child seat
manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriate sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front-
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the
front-passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front-passenger seat.
R A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint on the rear
seat.
R If you install a rear-facing child restraint on
the front-passenger seat, make sure the
42 indicator lamp is
illuminated, indicating that the front-
passenger front air bag is deactivated.
Should the 42 indicator lamp
not illuminate or go out while the restraintis installed, please check installation.
Periodically check the 42
indicator lamp while driving to make sure
the 42 indicator lamp is
illuminated. If the 42 indicator
lamp goes out or remains out, do not
transport a child on the front-passenger
seat until the system has been repaired.
A child in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates.
R If you place a child in a forward-facing child
restraint on the front-passenger seat:
- move the seat as far back as possible
- use the proper child restraint
recommended for the age, size and
weight of the child
- secure child restraint with the vehicle's
seat belt according to the child seat
manufacturer's instructions
R For children larger than a typical 12-month-
old child, the front-passenger front air bag
can be activated or deactivated.
Deployment of the driver front air bag does
not mean that the front-passenger front air
bag should also have deployed.
OCS may have determined:
R that the seat was unoccupied or occupied
by a weight of up to or less than that of a
typical 12-month-old child seated in a
standard child restraint
R that the seat was occupied by a small
individual (e.g. a young teenager or a small
adult) or a child who weighs more than a
typical 12-month-old child in a standard
child restraint system
These are examples of when OCS deactivates
the front-passenger front air bag. The air bag
is deactivated despite the impact fulfilling the
criteria for deploying the driver's front air bag.48Occupant safetySafety