Head rest MERCEDES-BENZ CL-Class 2011 C216 Owner's Manual

Fuel filler flap Opening/closing ....... 282
Fuel level Calling up the range (on-board
computer) ...................................... 332
Fuel tank
Filling capacity ............................... 469
Function buttons (COMAND) ............ 109
Function restrictions Video DVD mode ........................... 224
Fuse allocation chart (vehicle tool
kit) ...................................................... 420
Fuses Dashboard fuse box .......................434
Engine emergency stop .................435
Fuse allocation chart .....................433
Fuse box in the engine
compartment ................................. 434
Fuse box in the rear compartment . 434
Notes ............................................. 433
G
Garage door opener Clearing the memory .....................400
Notes ............................................. 397
Opening/closing the garage door ..400
Programming the remote control ...398
Gear indicator (on-board
computer) .......................................... 335
Gear or selector lever (cleaning
guidelines) ......................................... 416
Genuine Mercedes-Benz parts ......... 466
Genuine wood trim and trim strips
(cleaning instructions) ...................... 416
Glove box ........................................... 384
Gracenote Media Database .............. 209
H
Hands-free microphone Switching on/off ........................... 185
harman/kardon ®
Logic 7 ®
Surround Sound system ................... 126
Hazard warning lamps ...................... 248
HD Radio™ ......................................... 199
Headlamp cleaning system .............. 248
Adding washer fluid .......................408
Notes ............................................. 473
Headlamp mode (daytime driving)
see Daytime running lamps
Headlamps
Cleaning ......................................... 414
Misting up ...................................... 249
Head restraints
Adjusting (angle) .............................. 95
Adjusting (electrically) .....................95
Adjusting (rear) ................................ 95
Heating
see Climate control
High beam flasher ............................. 248
Hill start assist .................................. 270
HOLD function ................................... 303
HOLD function (display message) ... 365
Home address ................................... 162
Entering and saving .......................142
Selecting from the destination
memory ......................................... 144
Hood
Closing ........................................... 405
Display message ............................ 372
Opening ......................................... 404
Hydroplaning ..................................... 290
I
Immobilizer .......................................... 68
Incident (traffic report) ..................... 159
Indicator and warning lamps DISTRONIC PLUS ........................... 381
Insect protection on the radiator .... 405
Instrument cluster Overview .......................................... 32
Submenu (on-board computer) ......341
Warning and indicator lamps ...........33
Interior lighting
Ambient light (COMAND) ...............232
Automatic control ..........................249
Interior lighting .............................. 232
Manual control ............................... 250
Reading lamp ................................. 249
Intermediate stop
Deleting ......................................... 147
Intermediate top
Entering ......................................... 146
Index11

Music RegisterCopying music data .......................213
MUSIC REGISTER
Deleting all music files ...................214
Memory space info ........................215
Playback options ........................... 216
Switching to ................................... 213
My address
see Home address
N
Navigation Installing map software .................. 173
On-board computer .......................333
Navigation (also see route
guidance) Traffic report .................................. 159
Navigation announcements
Switching off ......................... 124, 155
Navigation menu
Showing/hiding ............................. 224
Navigation mode
Switching to ................................... 137
Night View Assist Plus ...................... 316
Activating/deactivating .................317
Cleaning ......................................... 415
Display message ............................ 363
Malfunction .................................... 320
Problem ......................................... 320
North up orientation ......................... 168
Notes on breaking-in a new
vehicle ................................................ 266
O
Occupant Classification System
(OCS) Faults ............................................... 50
Operation ......................................... 46
System self-test ............................... 49
Occupant safety
Children in the vehicle .....................56
System overview .............................. 40
Octane number (fuel) ........................ 470
Odometer ........................................... 332
Off-map .............................................. 158
Off-road .............................................. 158
4MATIC .......................................... 306
Oil
see Engine oil
On-board computer
AMG menu ..................................... 335
Assistance menu ........................... 339
Audio menu ................................... 334
Display messages ..........................343
Important safety notes ..................328
Instrument cluster submenu ..........341
Lighting submenu .......................... 341
Message memory .......................... 343
Navigation menu ............................ 333
Operating video DVD .....................335
Operation ....................................... 329
Overview of menus ........................331
Service menu ................................. 340
Settings menu ............................... 341
Standard display submenu ............332
Telephone menu ............................ 338
Trip menu ...................................... 332
Opening height restriction for
trunk lid .............................................. 234
Operating system see On-board computer
Orientation in direction of travel ..... 168
Outside lighting Delayed switch-off (COMAND) .......232
Outside temperature
Display ........................................... 329
Overhead control panel
Overview .......................................... 36
Override feature
Rear side windows ...........................60
P
Paint code number ............................ 467
Paintwork (cleaning instructions) ... 412
Panic alarm .......................................... 60
Parking ............................................... 284
Parking aid Parking Guidance ........................... 310
PARKTRONIC ................................. 307
Rear view camera .......................... 314
14Index

Releasing ......................................... 54
Safety guidelines ............................. 41
Special seat belt retractor ...............58
Warning lamp ................................. 376
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............98
Seats
Adjusting (electrically) .....................94
Adjusting lumbar support ................97
Adjusting the head restraint ............95
Cleaning the cover .........................416
Correct driver's seat position ........... 92
Important safety notes ....................93
Multicontour seat ............................ 97
Storing settings (memory
function) ........................................ 102
Switching seat heating on/off .........97
Switching the seat ventilation on/
off .................................................... 98
Seat ventilation
Indicator lamp (Malfunction) ............98
Sensors (cleaning instructions) ....... 414
Service indicator see Service interval display
Service interval display .................... 409
Displaying a service message (on-
board computer) ............................ 410
Service menu (on-board computer) . 340
Service products Brake fluid ..................................... 472
Capacities ...................................... 469
Coolant (engine) ............................ 473
Engine oil ....................................... 471
Fuel ................................................ 470
Important safety notes ..................468
Notes ............................................. 468
Refrigerant (air-conditioning
system) .......................................... 472
Washer fluid ................................... 473
Settings
On-board computer .......................341
Setting the air distribution
COMAND ....................................... 235
Shift ranges ....................................... 278
Showing the distance display (on-
board computer) ............................... 339
Side impact air bag ............................. 45Side marker lamp (display
message) ............................................ 358
Side windows Convenience closing feature ............86
Convenience opening feature ..........86
Important safety information ...........85
Opening/closing .............................. 86
Resetting ......................................... 87
Troubleshooting ............................... 88
Skipping back
CD/DVD mode .............................. 209
Skipping forwards
CD/DVD mode .............................. 209
Sliding sunroof
Important safety information ...........88
Opening/closing .............................. 89
Resetting ......................................... 90
Troubleshooting ............................... 90
SmartKey
Changing the battery .......................76
Changing the programming .............75
Checking the battery .......................76
Convenience closing feature ............86
Convenience opening feature ..........86
Display message ............................ 373
Important safety notes ....................72
Malfunction ...................................... 77
Starting the engine ........................269
Snow chains ...................................... 440
Socket ................................................ 390
Dashboard ..................................... 391
Trunk ............................................. 391
SOS
see mbrace
Sound
Switching on/off ........................... 124
Sound Mode ....................................... 127
Sound settings .................................. 125
Spare wheel Notes/data .................................... 464
Storage location ............................ 420
see Emergency spare wheel Index17

Center consoleFunctionPage:Function button for the
radio and CD/DVD/SD
card109
;Back button109=Hazard warning lamps248?Lumbar support237Multicontour seat238AFunction button for the
telephone and navigation
system137
BSwitches COMAND on/off123FunctionPageCAdjusts the volume124DProgrammable button109ETelephone keypad110FRear window roller sunblind389GRetracts the rear seat head
restraints95
HSelects the drive program277ICOMAND controller108Center console35At a glance

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Occupant safety
Overview of occupant safety
In this section you will learn the most
important facts about the restraint system
components of the vehicle.
The restraint systems are:
R Seat belts
R Child restraint systems
R LATCH-type (ISOFIX) child seat anchors
Additional protection is provided by:
R SRS (Supplemental Restraint System)
R NECK-PRO head restraints
R PRE-SAFE ®
R Air bag system components with:
- PASSENGER air bag OFF indicator lamp
- USA only: front passenger seat with
Occupant Classification System (OCS)
- Canada only: front passenger seat with
BabySmart™ air bag deactivation system
The different air bag systems work
independently of each other. The protective
functions of the systems work in conjunction
with each other. Not all air bags are deployed
in an accident.
GWarning
Modifications to or work improperly
conducted on restraint system components
or their wiring, as well as tampering with
interconnected electronic systems, can lead
to the restraint systems no longer functioning
as intended.
Air bags or Emergency Tensioning Devices
(ETDs), for example, could deploy
inadvertently or fail to deploy in accidents
although the deceleration threshold for air
bag deployment is exceeded. Therefore,
never modify the restraint systems. Do not
tamper with electronic components or their
software.
i See "Children in the vehicle"
( Y page 56) for more information on
infants and children traveling with you in
the vehicle and restraints for infants and
children.
SRS (Supplemental Restraint System)
Introduction
SRS reduces the risk of occupants coming
into contact with the vehicle's interior in the
event of an accident. It can also reduce the
effect of the forces to which occupants are
subjected during an accident.
SRS consists of:
R the 6 SRS warning lamp
R air bags
R air bag control unit (with crash sensors)
R belt tensioners
R belt force limiters
SRS warning lamps
SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The 6 SRS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out no later than a few seconds
after the engine is started.
The SRS components are in operational
readiness when the 6 SRS warning lamp
goes out while the engine is running.
40Occupant safetySafety

GWarning
The SRS self-check has detected a
malfunction if the 6 SRS warning lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. Otherwise the SRS
may not be activated when it is needed in an
accident, which could result in serious or fatal
injury. The SRS might also deploy
unexpectedly and unnecessarily which could
also result in injury.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: Call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Safety guidelines for the seat belt, the
Emergency Tensioning Device (ETD)
and the air bag
GWarning
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced. PRE-
SAFE ®
has electrically operated reversible
belt tensioners in addition to the
pyrotechnic ETDs.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. to the:
- padded steering wheel boss
- knee bag covers
- front-passenger air bag cover
- outer side of front seat bolsters
- side trim next to the rear seat backrest
- roof lining trim
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.Occupant safety41SafetyZ

RNever place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only be
performed by qualified technicians.
Contact an authorized Mercedes-Benz
Center.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be
followed. These instructions are available
from any authorized Mercedes-Benz
Center.
R Given the considerable deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment.
If you sell your vehicle, Mercedes-Benz
strongly recommends that you inform the
subsequent owner that the vehicle is
equipped with SRS. Also refer them to the
applicable section in the Operator's Manual.
Air bags
Important safety notes
GWarning
Air bags are designed to reduce the incidence
of injuries and fatalities in certain situations:
R frontal impacts (driver's and front-
passenger front air bags and driver's knee
bag)
R side impacts (side impact air bags and
window curtain air bags)
R rollover (window curtain air bags)
However, no system available today can
completely eliminate injuries and fatalities.
When the air bags are deployed, a small
amount of powder is released. The powder
generally does not constitute a health hazard
and does not indicate that there is a fire in the
vehicle. In order to prevent potential
breathing difficulties, you should leave the
vehicle as soon as it is safe to do so. If you
have any breathing difficulty but cannot get
out of the vehicle after the air bag inflates,
then get fresh air by opening a window or
door.GWarning
To reduce the risk of injuries during front air
bag inflation, the driver and front-passenger
must always be seated correctly and have
their seat belts fastened accordingly.
For maximum protection in the event of a
collision, you must always be in the normal
seat position with your back against the
backrest. Fasten your seat belt and make sure
that it is correctly positioned on your body.
Since the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel will help to keep you at a safe
distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag as it
inflates with great force instantaneously:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R Move the driver's seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver's chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm) or more.
You should be able to accomplish this by
adjusting the seat and steering wheel. If
you have any difficulties, please contact an
authorized Mercedes-Benz Center.
R Do not lean your head or chest close to the
steering wheel or dashboard.
42Occupant safetySafety

ROnly hold the steering wheel by the rim.
Placing hands and arms inside the rim can
increase the risk and potential severity of
hand/arm injury when the driver front air
bag inflates.
R Adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door or the rear side trim
panel where the side impact air bag
inflates. This could result in serious injuries
or death should the side impact air bag be
deployed. Always sit as upright as possible,
wear the seat belt properly and use an
appropriately sized child restraint, infant
restraint or booster seat recommended for
the size and weight of the child.
Failure to follow these instructions can result
in severe injuries to you or other occupants.
If you sell your vehicle, it is important that you
make the buyer aware of this safety
information. Be sure to give the buyer this
Operator's Manual.GWarning!
Accident research shows that the safest place
for children in an automobile is in a rear seat.
There is a possibility for a side impact air bag-
related injury if occupants, especially
children, are not properly seated or restrained
when next to a side impact air bag which
needs to deploy rapidly in a side impact in
order to do its job.
To help avoid the possibility of injury, please
follow these guidelines:
(1)Occupants, especially children,
should never place their bodies or
lean their heads in the area of the
door where the side impact air bag
inflates. This could result in
serious injuries or death shouldthe side impact air bag be
deployed.(2)Always sit as upright as possible,
wear the seat belt properly and use
an appropriately sized infant
restraint, toddler restraint, or
booster seat recommended for the
size and weight of the child. and
for children 12 years old and
under, use an appropriately sized
infant restraint, toddler restraint,
or booster seat recommended for
the size and weight of the child.(3)Always wear seat belts properly.
If you believe that, even with the use of these
guidelines, it would be safer for your rear seat
occupants to have the rear mounted side
impact air bags deactivated, then
deactivation can be carried out upon your
written request at an authorized Mercedes-
Benz Center at an additional cost.
Please contact an authorized Mercedes-Benz
Center or call the Customer Assistance
Center (in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372), or Customer Service (in
Canada) at 1-800-387-0100 for details.
The air bags are only deployed if the airbag
control unit detects the need for deployment.
Only in the event of such a situation will they
provide their supplemental protection.
The driver and passenger should always wear
their seat belts. Otherwise, it is not possible
for the air bags to provide their supplemental
protection.
In the event of other types of impacts and
impacts below air bag deployment
thresholds, air bags will not deploy. The driver
and passengers will then be protected to the
extent possible by a properly fastened seat
belt. A properly fastened seat belt is also
needed to provide the best possible
protection in a rollover.
Air bags provide additional protection; they
are not, however, a substitute for seat belts.
All vehicle occupants must fasten their seat
Occupant safety43SafetyZ

seat belt is not fastened (the belt tongue is
not engaged in the seat belt buckle), the side
impact air bag on the front-passenger side
will not deploy. The side impact air bag on the
front-passenger side will deploy if the front-
passenger seat belt is fastened, regardless of
whether the front-passenger seat is occupied
or not.
Window curtain air bags
GWarning
Observe "Important safety notes"
(Y page 42).
The window curtain air bags enhance the level
of protection for the head (but not chest or
arms) of the vehicle occupants on the side of
the vehicle on which the impact occurs.
The window curtain air bags are integrated
into the side of the roof frame and deploy in
the area extending from the front door (A-
pillar) to the rear sidewall (C-pillar).
Window curtain air bags : are deployed:
Ron the side on which an impact occurs
Rat the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
Rregardless of whether the front-passenger
seat is occupied
Rindependently of seat belt use
Rif the vehicle overturns and the system
determines that window curtain air bag
deployment can offer additional protection
to that provided by the seat belt
Rindependently of the front air bags
Window curtain air bags : will not deploy in
impacts with deceleration rates which do not
exceed the system’s preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the seat belt.
Occupant classification system (OCS)
Operating principles of the Occupant
Classification System
OCS categorizes the occupant on the front-
passenger seat by means of a weight sensor.
The front-passenger front air bag is
automatically deactivated for certain weight
categories. The respective status can be
recognized by the 42 indicator
lamp. With the 42 indicator
lamp illuminated, the front-passenger front
air bag is deactivated.
The system does not deactivate:
Rthe side impact air bag
Rthe window curtain air bag
Rthe Emergency Tensioning Devices
To be classified correctly, the front passenger
must sit:
Rwith the seat belt properly fastened
Rin a position that is as upright as possible
with the back against the seat backrest
Rwith their feet on the floor
If the front-passenger's weight is transferred
to another object in the vehicle (e.g. by
leaning on armrests), OCS may not be able to
approximate the occupant's weight category.
If the front passenger seat, the seat cover, or
the seat cushion are damaged, have the
necessary repair work carried out at an
authorized Mercedes-Benz Center.
For reasons of safety, Mercedes-Benz
recommends that you only use seat
46Occupant safetySafety

seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect
as intended if the occupants are properly
wearing their seat belts.GWarning
Never ride in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. That could cause serious
or even fatal injuries. The seat backrest and
seat belt provide the best restraint when the
wearer is in a position that is as upright as
possible and the seat belt is properly
positioned on the body.
GWarning
Never let more people ride in the vehicle than
there are seat belts available. Make sure
everyone riding in the vehicle is correctly
restrained with a separate seat belt. Never
use a seat belt for more than one person at a
time.
GWarning
Damaged seat belts or seat belts that have
been subjected to stress in an accident must
be replaced and their anchoring points must
also be checked.
Only use seat belts which have been approved
by Mercedes-Benz.
Do not make any modifications to the seat
belts. This can lead to unintended activation
of the ETDs or to their failure to activate when
necessary.
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Have all work carried out only by qualified
technicians. Contact an authorized
Mercedes-Benz Center.
Correct use of the seat beltGWarning
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly. Never wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, driver's side knee
bag, front-passenger front air bag, side
impact air bags, window curtain air bags for
the side windows), Emergency Tensioning
Devices, seat belt force limiters, and front
seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags,
driver's side knee bag and ETDs) and side
(side impact air bags, window curtain air
bags, and ETDs) impacts which exceed
preset deployment thresholds and in
certain rollovers (window curtain air bags
and ETDs).
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder.
In a frontal crash, your body would move
too far forward. That would increase the
chance of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
52Occupant safetySafety