air condition MERCEDES-BENZ CL-Class 2011 C216 Owner's Manual

1, 2, 3 ...
12 V socket ........................................ 390
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 306
A
ABC see Active Body Control
ABS (Anti-lock Braking System)
Display message ............................ 350
Function/notes ................................ 61
Warning lamp ................................. 377
Active Blind Spot Assist ................... 320
Activating/deactivating (on-
board computer) ............................ 340
Display message ............................ 366
Active Body Control (ABC) ................ 305
Active Driving Assistance package . 320
Active Lane Keeping Assist .............. 323
Activating/deactivating (on-
board computer) ............................ 340
Display message ............................ 366
Active light function (display
message) ............................................ 358
Active multicontour seat ............ 97, 240
Active partition (USB devices only) Selecting ........................................ 221
Active service system
see Service interval display
ADAPTIVE BRAKE ................................. 65
Adaptive brake lamps ......................... 63
Adaptive Damping System (ADS) ..... 304
Adaptive Highbeam Assist Display message ............................ 359
Switching on/off ........................... 247
Switching on/off (on-board
computer) ...................................... 341
Additional speedometer ................... 341
Address book Calling up ....................................... 188
Connecting a call ........................... 191
Creating an entry ........................... 190
Deleting an entry ........................... 191
Importing contacts ........................187
Introduction ................................... 187
Starting route guidance .................191
Voice tag ....................................... 192
Address book entry
Adopting as a home address .........162
Address entry menu .......................... 139
Air bags Display message ............................ 348
Front air bag (driver, front
passenger) ....................................... 44
Important safety notes ....................42
Knee bag .......................................... 44
Safety guidelines ............................. 41
Side impact air bag ..........................45
Window curtain air bag ....................46
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 258
Air distribution
Setting ........................................... 259
Setting (COMAND) .........................235
Airflow
Setting ........................................... 260
AIRMATIC ........................................... 304
AIRMATIC (display message) ............ 364
Air nozzles see Air vents .................................. 262
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................261
Air vent
Stowage compartment ..................263
Air vents ............................................. 262
Glove box ....................................... 263
Important safety information .........262
Rear ............................................... 263
Setting the center air vents ...........262
Setting the side air vents ...............262
Alarm system
see ATA
Alertness Assistant
see ATTENTION ASSIST
Alternative route ............................... 1564Index

Driving safety systemBAS PLUS (Brake Assist System
PLUS) ............................................... 62
Electronic Brake-force
Distribution ...................................... 65
ESP ®
(Electronic Stability
Program) .......................................... 63
ETS/4ETS (Electronic Traction
System) ........................................... 64
Important safety information ...........61
Driving safety systems
ABS (Anti-lock Braking System) .......61
ADAPTIVE BRAKE ............................. 65
Adaptive brake lamps ......................63
BAS (Brake Assist System) ..............62
Overview .......................................... 61
PRE-SAFE ®
Brake ............................. 65
Driving systems
Active Blind Spot Assist .................320
Active Body Control .......................305
Active Driving Assistance
package ......................................... 320
Active Lane Keeping Assist ............323
AIRMATIC ...................................... 304
ATTENTION ASSIST ........................315
Cruise control ................................ 291
DISTRONIC PLUS ........................... 293
HOLD function ............................... 303
Night View Assist Plus ...................316
Parking Guidance ........................... 310
PARKTRONIC ................................. 307
Rear view camera .......................... 314
Driving tips ........................................ 277
Braking .......................................... 290
DISTRONIC PLUS ........................... 301
Downhill gradients .........................288
Driving on flooded roads ................290
Wet road surface ........................... 289
Winter ............................................ 291
DTMF tones
Sending ......................................... 187
DVD
Copy protection ............................. 212
Data medium ................................. 212
Handling ........................................ 173
Inserting ........................................ 204
Selecting a track ............................ 208DVD changer ...................................... 204
DVD menu .......................................... 227
DVD playback conditions ................. 224
DVD-Video Picture settings .............................. 223
DVD-Video Operation
Automatic picture shutoff ..............222
E
EASY-ENTRY feature ............................ 99
Activating (COMAND) ....................231
EASY-EXIT feature ............................... 99
Activating (COMAND) ....................231
Crash-responsive ........................... 100
EBD (Electronic Brake force
Distribution) Display message ............................ 351
EBD (Electronic Brake-force
Distribution) Function/notes ................................ 65
ECO function ...................................... 230
ECO start/stop function Deactivating/activating .................271
General information .......................270
Electrical fuses
see Fuses
Electronic Brake-force Distribution
see EBD
Electronic Stability Program
see ESP ®

Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
Emergency release
Trunk ............................................... 84
Vehicle ............................................. 80
Emergency running mode
Automatic transmission .................281
Emergency spare wheel
Storage location ............................ 420
Emergency tensioning device
Function ........................................... 55
Safety guidelines ............................. 41
Emissions purification
Service and warranty information ....23
Index9

Releasing ......................................... 54
Safety guidelines ............................. 41
Special seat belt retractor ...............58
Warning lamp ................................. 376
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............98
Seats
Adjusting (electrically) .....................94
Adjusting lumbar support ................97
Adjusting the head restraint ............95
Cleaning the cover .........................416
Correct driver's seat position ........... 92
Important safety notes ....................93
Multicontour seat ............................ 97
Storing settings (memory
function) ........................................ 102
Switching seat heating on/off .........97
Switching the seat ventilation on/
off .................................................... 98
Seat ventilation
Indicator lamp (Malfunction) ............98
Sensors (cleaning instructions) ....... 414
Service indicator see Service interval display
Service interval display .................... 409
Displaying a service message (on-
board computer) ............................ 410
Service menu (on-board computer) . 340
Service products Brake fluid ..................................... 472
Capacities ...................................... 469
Coolant (engine) ............................ 473
Engine oil ....................................... 471
Fuel ................................................ 470
Important safety notes ..................468
Notes ............................................. 468
Refrigerant (air-conditioning
system) .......................................... 472
Washer fluid ................................... 473
Settings
On-board computer .......................341
Setting the air distribution
COMAND ....................................... 235
Shift ranges ....................................... 278
Showing the distance display (on-
board computer) ............................... 339
Side impact air bag ............................. 45Side marker lamp (display
message) ............................................ 358
Side windows Convenience closing feature ............86
Convenience opening feature ..........86
Important safety information ...........85
Opening/closing .............................. 86
Resetting ......................................... 87
Troubleshooting ............................... 88
Skipping back
CD/DVD mode .............................. 209
Skipping forwards
CD/DVD mode .............................. 209
Sliding sunroof
Important safety information ...........88
Opening/closing .............................. 89
Resetting ......................................... 90
Troubleshooting ............................... 90
SmartKey
Changing the battery .......................76
Changing the programming .............75
Checking the battery .......................76
Convenience closing feature ............86
Convenience opening feature ..........86
Display message ............................ 373
Important safety notes ....................72
Malfunction ...................................... 77
Starting the engine ........................269
Snow chains ...................................... 440
Socket ................................................ 390
Dashboard ..................................... 391
Trunk ............................................. 391
SOS
see mbrace
Sound
Switching on/off ........................... 124
Sound Mode ....................................... 127
Sound settings .................................. 125
Spare wheel Notes/data .................................... 464
Storage location ............................ 420
see Emergency spare wheel Index17

Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and Literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
Introduction23

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
24Introduction

PRE-SAFE®
systemGWarning
The PRE-SAFE ®
system reduces the impact of
an accident on vehicle occupants, as long as
their seat belts have been fastened correctly.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out. You
should therefore always drive carefully and
adapt your driving style to the prevailing road,
weather and traffic conditions.
PRE-SAFE ®
takes pre-emptive measures to
protect occupants in certain hazardous
situations.
PRE-SAFE ®
intervenes:
R in emergency braking situations, e.g. if BAS
is activated or, in vehicles with DISTRONIC
PLUS, where BAS PLUS intervenes
powerfully
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely
or when having to swerve to avoid an
obstacle at a speed
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front-passenger seat is adjusted if it is
in an unfavorable position.
R it increases the air pressure in the side
bolsters of the seat cushion and seat
backrest of the active multicontour seats in
the front.
R if the vehicle skids, the side windows and
sliding sunroof are closed so that only a
small gap remains.
If the sliding sunroof or a side window is
obstructed when closing, the closing
procedure is stopped. The obstructed sliding
sunroof or side window then opens again
slightly.
If the hazardous situation passes without
resulting in an accident, all settings made by
PRE-SAFE ®
can be reversed. The air pressure
in the side bolsters on the active multicontour
seat is reduced again.
If the seat belts are not released:XMove the backrest back slightly, but only
when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released.GWarning
Make sure that nobody can become trapped
as you adjust the seat.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
Seat belts
Important safety notes
The use of infant or child restraint systems is
required by law in all 50 states, the District of
Columbia, the U.S. territories and all
Canadian provinces.
Even where this is not the case, all vehicle
occupants should have their seat belts
fastened when the vehicle is in motion.
i See "Children in the vehicle"
( Y page 56) for more information on
infants and children traveling with you in
the vehicle and restraints for infants and
children.
GWarning!
Always fasten your seat belt before driving off.
Always make sure all of your passengers are
properly restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
Occupant safety51SafetyZ

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Correct driver's seat position
Observe the safety guidelines on
( Y page 93).
XCheck whether you have adjusted seat =
properly.
Electrical seat adjustment ( Y page 94)
When adjusting the seat, make sure:
R you are as far away from the driver's air
bag as possible.
R you are sitting in a normal upright
position.
R you can fasten the seat belt properly.
R you have moved the backrest to an
almost vertical position.R you have set the seat cushion angle so
that your thighs are gently supported.
R you can depress the pedals properly.XCheck whether the head restraint is
adjusted properly ( Y page 95).
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.
Observe the safety guidelines on
( Y page 98).
XCheck whether steering wheel : is
adjusted properly.
Adjust the steering wheel electrically
( Y page 99)
When adjusting the steering wheel, make
sure:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrument cluster clearly.
Observe the safety guidelines on
( Y page 51).
XCheck whether you have fastened seat
belt ; properly ( Y page 53).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the
hip jointsXBefore starting off, adjust the rear-view
mirror and the exterior mirrors
( Y page 100) in such a way that you have
a good view of road and traffic conditions.XVehicles with memory function: save the
seat, steering wheel and exterior mirror
settings ( Y page 102).92Correct driver's seat positionSeats, steering wheel and mirrors

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Introduction
Operating safety
General notes
GWarning
Any alterations of electronic components or
software can cause malfunctions.
Radio, satellite radio, amplifier, DVD changer,
navigation module, telephone and Voice
Control systems are interconnected.
Therefore, if one of the components is not
operational, or has not been removed/
replaced properly, the function of other
components could be impaired.
Such conditions might seriously impair the
operating safety of your vehicle.
We recommend to have any service work on
electronic components carried out by an
authorized Mercedes-Benz Center.
GWarning
In order to avoid distraction which could lead
to an accident, the driver should enter system
settings while the vehicle is at a standstill, and
operate the system only when permitted by
road, weather and traffic conditions.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your car covers a
distance of 44 feet (approximately 14 m) every
second.
COMAND supplies you with information to
help you select your route more easily and
guide you conveniently and safely to your
destination. For safety reasons, we
encourage the driver to stop the vehicle in a
safe place before answering or placing a call,
or consulting the COMAND screen to read
navigational maps, instructions, or
downloaded information.GWarning
While the navigation system provides
directional assistance, the driver must remain
focused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their
observance always remains in the driver’s
personal responsibility. DVD maps do not
cover all areas nor all routes within an area.
This device complies with Part 15 of the FCC
Rules. Both of the following conditions must
be fulfilled to be approved for use:
(1) This device may not cause harmful
interference, and(2) This device must accept all external
interference, including interference that may
cause undesired operating problems.GWarning
Change or modification not expressly
approved by the party responsible for
compliance could void the user's authority to
operate this equipment.
! Note: This equipment has been tested
and found to comply with the limits for a
Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed
to provide reasonable protection against
harmful interference when the equipment
is operated in a commercial environment.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
106IntroductionCOMAND

COMAND display
Display overview
The COMAND display shows the function currently selected and its associated menus. The
COMAND display is divided into several areas.
The radio display is shown in the example.
:Status bar;To call up the audio menu=Main function bar?Display/selection windowARadio menu barBAir conditioning function bar
Status bar : shows the current settings for radio and telephone operation.
The main functions navigation, audio, telephone and video feature additional menus. This is
indicated by triangle ;. The following table lists the available menu items.
Main function bar = allows you to call up the desired main function.
In the example, the Audio main function is set to radio mode and display/selection
window ? is active.
Radio menu bar A allows you to operate the radio functions.
The air-conditioning functions can be operated in air-conditioning function bar B.
Menu overview
The table lists the menus available after calling up the main navigation, audio, telephone, video
or system function in the main function bar.
At a glance111COMANDZ

If you select Yes, another prompt appears
asking whether you really wish to reset.XSelect Yes or No and press W to confirm.
If you select Yes, a message will be shown.
COMAND is reset and restarted.
If you select No, the process will be aborted.
Navigation
Vehicle equipment
i These Operating Instructions describe all
standard and optional equipment available
for your vehicle at the time of purchase.
Please note that your vehicle may not be
equipped with all features described.
Introduction
Important safety notes
GWarning
For safety reasons, only enter a destination
when the vehicle is stationary. When the
vehicle is in motion, a passenger should enter
the destination. Study manual and select
route before driving.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
COMAND calculates the route to the
destination without taking account of the
following:
R Traffic lights
R Stop and right-of-way-signs
R Lane merging
R Parking or stopping prohibited areas
R Other road and traffic rules and regulations
R Narrow bridges
GWarning
COMAND may give incorrect navigation
commands if the data in the digital map does
not correspond with the actual road/traffic
situation. Digital maps do not cover all areas
nor all routes within an area. For example, if
the traffic routing has been changed or the
direction of a one-way road has been
reversed.
For this reason, you must always observe
applicable road and traffic rules and
regulations during your journey. Road and
traffic rules and regulations always have
priority over the navigation commands
generated by the system.GWarning
Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving.
Please always use this feature instead of
consulting the map display for directions.
Looking at the icons or map display can
distract you from traffic conditions and
driving, and increase the risk of an accident.
General information
Operational readiness of the navigation
system
The navigation system must determine the
position of the vehicle before first use or
whenever operational status is restored.
Therefore, you may have to drive for a while
before precise route guidance is possible.
GPS reception
Among other things, correct functioning of
the navigation system depends on GPS
reception. In certain situations, GPS
reception may be impaired, there may be
interference or there may be no reception at
all, e.g. in tunnels or parking garages.
Input restriction
On vehicles for certain countries, there is a
restriction on entering data.
The restriction is active at vehicle speeds
above approximately 3 mph (5 km/h). The
136NavigationCOMAND