service interval MERCEDES-BENZ CL-Class 2011 C216 Owner's Manual

1, 2, 3 ...
12 V socket ........................................ 390
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 306
A
ABC see Active Body Control
ABS (Anti-lock Braking System)
Display message ............................ 350
Function/notes ................................ 61
Warning lamp ................................. 377
Active Blind Spot Assist ................... 320
Activating/deactivating (on-
board computer) ............................ 340
Display message ............................ 366
Active Body Control (ABC) ................ 305
Active Driving Assistance package . 320
Active Lane Keeping Assist .............. 323
Activating/deactivating (on-
board computer) ............................ 340
Display message ............................ 366
Active light function (display
message) ............................................ 358
Active multicontour seat ............ 97, 240
Active partition (USB devices only) Selecting ........................................ 221
Active service system
see Service interval display
ADAPTIVE BRAKE ................................. 65
Adaptive brake lamps ......................... 63
Adaptive Damping System (ADS) ..... 304
Adaptive Highbeam Assist Display message ............................ 359
Switching on/off ........................... 247
Switching on/off (on-board
computer) ...................................... 341
Additional speedometer ................... 341
Address book Calling up ....................................... 188
Connecting a call ........................... 191
Creating an entry ........................... 190
Deleting an entry ........................... 191
Importing contacts ........................187
Introduction ................................... 187
Starting route guidance .................191
Voice tag ....................................... 192
Address book entry
Adopting as a home address .........162
Address entry menu .......................... 139
Air bags Display message ............................ 348
Front air bag (driver, front
passenger) ....................................... 44
Important safety notes ....................42
Knee bag .......................................... 44
Safety guidelines ............................. 41
Side impact air bag ..........................45
Window curtain air bag ....................46
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 258
Air distribution
Setting ........................................... 259
Setting (COMAND) .........................235
Airflow
Setting ........................................... 260
AIRMATIC ........................................... 304
AIRMATIC (display message) ............ 364
Air nozzles see Air vents .................................. 262
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................261
Air vent
Stowage compartment ..................263
Air vents ............................................. 262
Glove box ....................................... 263
Important safety information .........262
Rear ............................................... 263
Setting the center air vents ...........262
Setting the side air vents ...............262
Alarm system
see ATA
Alertness Assistant
see ATTENTION ASSIST
Alternative route ............................... 1564Index

Cup holder ......................................... 387
Center console .............................. 387
Rear compartment .........................388
Current fuel consumption (on-
board computer) ............................... 332
Customer Assistance Center (CAC) ............................................... 26
Customer Relations Department ....... 26
D
Dashboard see Cockpit
Data carrier
MUSIC REGISTER ........................... 213
Data medium
Audio DVD ..................................... 211
CD/DVD ........................................ 212
MP3 ............................................... 211
Date format
Setting ........................................... 130
Daytime running lamps
Display message ............................ 358
Switching on/off (on-board
computer) ...................................... 341
Delayed switch-off
Exterior lighting (COMAND) ...........232
Interior lighting (COMAND) ............232
Destination
Adopting from the list of previous
destinations ................................... 163
Destination entry
Point of interest ............................. 147
Destination information ................... 156
Destination input .............................. 138
Address ......................................... 138
Destination memory ......................144
Intermediate stop .......................... 146
Last destination ............................. 144
Map ............................................... 145
Destination memory ......................... 162
Deleting an entry ........................... 165
My address .................................... 162
Storing a destination .....................163
Digital speedometer ......................... 332
DIRECT SELECT lever see Automatic transmission
Display (cleaning instructions) ........ 415
Display messages
Brakes ........................................... 350
Calling up (on-board computer) .....343
Clearing (on-board computer) ........343
Driving systems ............................. 363
Engine ............................................ 359
KEYLESS-GO .................................. 373
Lamps ............................................ 355
Safety systems .............................. 344
Service interval display ..................409
SmartKey ....................................... 373
Tires ............................................... 369
Vehicle ........................................... 371
Distance
see Route overview
Distance recorder ............................. 332
Distance warning lamp ..................... 381
DISTRONIC PLUS ............................... 293
Deactivating ................................... 300
Display message ............................ 368
Displays in the multifunction
display ........................................... 300
Driving tips .................................... 301
Setting the specified minimum
distance ......................................... 299
Warning lamp ................................. 381
Door
Automatic locking ............................ 79
Display message ............................ 372
Emergency locking ........................... 80
Emergency unlocking .......................80
Opening (from inside) ......................79
Power closing feature ......................80
Door control panel
Overview .......................................... 37
Doors
Important safety notes ....................78
Drinking and driving ......................... 287
Drinks holder see Cup holder
Drive program
Automatic ...................................... 278
Manual ........................................... 279
Driving abroad ................................... 291
Driving on flooded roads .................. 2908Index

Releasing ......................................... 54
Safety guidelines ............................. 41
Special seat belt retractor ...............58
Warning lamp ................................. 376
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............98
Seats
Adjusting (electrically) .....................94
Adjusting lumbar support ................97
Adjusting the head restraint ............95
Cleaning the cover .........................416
Correct driver's seat position ........... 92
Important safety notes ....................93
Multicontour seat ............................ 97
Storing settings (memory
function) ........................................ 102
Switching seat heating on/off .........97
Switching the seat ventilation on/
off .................................................... 98
Seat ventilation
Indicator lamp (Malfunction) ............98
Sensors (cleaning instructions) ....... 414
Service indicator see Service interval display
Service interval display .................... 409
Displaying a service message (on-
board computer) ............................ 410
Service menu (on-board computer) . 340
Service products Brake fluid ..................................... 472
Capacities ...................................... 469
Coolant (engine) ............................ 473
Engine oil ....................................... 471
Fuel ................................................ 470
Important safety notes ..................468
Notes ............................................. 468
Refrigerant (air-conditioning
system) .......................................... 472
Washer fluid ................................... 473
Settings
On-board computer .......................341
Setting the air distribution
COMAND ....................................... 235
Shift ranges ....................................... 278
Showing the distance display (on-
board computer) ............................... 339
Side impact air bag ............................. 45Side marker lamp (display
message) ............................................ 358
Side windows Convenience closing feature ............86
Convenience opening feature ..........86
Important safety information ...........85
Opening/closing .............................. 86
Resetting ......................................... 87
Troubleshooting ............................... 88
Skipping back
CD/DVD mode .............................. 209
Skipping forwards
CD/DVD mode .............................. 209
Sliding sunroof
Important safety information ...........88
Opening/closing .............................. 89
Resetting ......................................... 90
Troubleshooting ............................... 90
SmartKey
Changing the battery .......................76
Changing the programming .............75
Checking the battery .......................76
Convenience closing feature ............86
Convenience opening feature ..........86
Display message ............................ 373
Important safety notes ....................72
Malfunction ...................................... 77
Starting the engine ........................269
Snow chains ...................................... 440
Socket ................................................ 390
Dashboard ..................................... 391
Trunk ............................................. 391
SOS
see mbrace
Sound
Switching on/off ........................... 124
Sound Mode ....................................... 127
Sound settings .................................. 125
Spare wheel Notes/data .................................... 464
Storage location ............................ 420
see Emergency spare wheel Index17

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
24Introduction

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Overview of climate control systems
Important safety notes
GWarning
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled replacement interval. A clogged
filter will reduce the air volume to the interior
and the windows could fog up, impairing
visibility and endangering you and others.
Have a clogged filter replaced as soon as
possible at an authorized Mercedes-Benz
Center.
GWarning
Follow the recommended settings for heating
and cooling given on the following pages.
Otherwise, the windows could fog up,
impairing visibility and endangering you and
others.
Automatic climate control regulates the
temperature and the humidity in the vehicle
interior and filters undesirable substances
from the air.
Automatic climate control is only operational
when the engine is running 15
. Optimum
operation is only achieved when you drive
with the side windows and tilt/sliding sunroof
closed.
Some functions of automatic climate control
can also be set via COMAND ( Y page 234).
i
Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 86).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can remove most
particles of dust and removes pollen
completely. A clogged filter reduces the
amount of air supplied to the vehicle
interior. For this reason, you should always
observe the interval for replacing the filter,
which is specified in the Service Booklet.
As it depends on environmental conditions,
e.g. heavy air pollution, the interval may be
shorter than stated in the Service Booklet.
i It is possible that the interior blower may
be activated automatically 40 minutes after
the SmartKey is removed. The vehicle is
then ventilated for 30 minutes to dry the
air-conditioning system.15 The "residual heat" function can only be switched on/off if the ignition is switched off.256Overview of climate control systemsClimate control

workshop, e.g. an authorized Mercedes-
Benz Center.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer
damage as a result of lack of use.XVisit a qualified specialist workshop and
seek advice.
Driving tips
General notes on driving
Important safety notes
GWarning!
Please do not forget that your primary
responsibility is to drive the vehicle. A driver’s
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you choose to use the telephone 17
while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
mobile telephone while driving a vehicle.
Only operate the COMAND 17
(Cockpit
Management and Data System) if road,
weather and traffic conditions permit.
Otherwise, you may not be able to observe
traffic conditions and could endanger yourself
and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Drive sensibly – save fuel
To save fuel, observe the following notes:
XKeep tires at the recommended inflation
pressures.XRemove unnecessary cargo.XRemove the roof rack when not in use.XMaintain a low engine speed until the
engine is warm.XAvoid frequent acceleration and
deceleration.XHave all maintenance work performed at
the service intervals specified in the
Service Booklet or indicated by the service
interval indicator.
Fuel consumption is also increased by driving
in cold weather, in stop-and-go traffic, on
short trips and in mountainous areas.
Drinking and driving
GWarning
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWarning
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
17 Observe all legal requirements.Driving tips287Driving and parkingZ

During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Coasting with the engine switched offGWarning!
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust check
GWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Brakes
Important safety notes
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the cargo on the brakes by shifting
to a lower gear in good time. This allows
you to take advantage of engine braking
and helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine
braking, a drive wheel may not turn for
some time, e.g. on a slippery road surface.
This could cause damage to the drive train.
Such damage is not covered by the
Mercedes-Benz warranty.
Heavy and light loads
GWarning
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
cargo, do not stop the vehicle immediately,
288Driving tipsDriving and parking

The selected unit of measurement for
distance applies to:
R the analog speedometer
R the digital speedometer in the Trip menu
R the odometer and the trip odometer
R the trip computer
R the navigation instruction in the Navi menu
R DISTRONIC PLUS
R ASSYST PLUS service interval display
The digital speedometer shows alternative
speed units ( Y page 341).XPress the = or ; button on the
steering wheel to select the Settings
menu.XPress 9 or : to select Units.XPress the a button to confirm.XPress the a button to save the setting.
The unit switches km/h and mph.
Activating/deactivating the acoustic
locking confirmation
If you activate the Acoustic Lock Feedb.
function, an audible signal sounds when the
vehicle is locked or unlocked. When
unlocking, the signal sounds once. When
locking, it sounds three times.
XPress the = or ; button on the
steering wheel to select the Settings
menu.XPress 9 or : to select Acoustic
Lock Feedb. .XPress the a button to confirm.XTo activate/deactivate: press a
again.
Activating/deactivating the radar
sensor system
The following systems are switched off when
the radar sensor system is deactivated:
R DISTRONIC PLUS ( Y page 293)
R BAS PLUS ( Y page 62)
R
PRE-SAFE ®
Brake ( Y page 65)
R Active Blind Spot Assist ( Y page 320)
i USA only: This device has been approved
by the FCC as a “Vehicular Radar System”.
The radar sensor is intended for use in an
automotive radar system only. Removal,
tampering, or altering of the device will void
any warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. This device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.XPress the = or ; button on the
steering wheel to select the Settings
menu.XPress 9 or : to select Radar
Sensors .XPress the a button to confirm.XTo activate/deactivate: press a
again.342Menus and submenusOn-board computer and displays

The following causes engine failure or
damage to the exhaust system:
Rusing engine oils and oil filters that are
not specifically approved for the service
system
Rreplacing the engine oil and oil filter after
having exceeded the interval for
replacement prescribed by the
maintenance system
Rusing engine oil additives
Engine oil cap (example)
Engine oil cap (AMG vehicles, example: 8-cylinderengine)
XTurn cap : counter-clockwise and remove
it.
XAdd the amount of oil required.
Observe the specifications in the on-board
computer when doing so or fill carefully to the
maximum mark on the oil dipstick.
iVehicles with a dipstick: the difference in
quantity between the MIN mark and the
MAX mark on the dipstick is (depending on
the engine) approximately 1.6 to
2.1 US qt (1.5 to 2 l).
iAMG vehicles with 8-cylinder engines: the
difference in quantity between the MIN
mark and the MAX mark on the dipstick is
approximately 1.6 US qt (1.5 l).
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off.
Further information on engine oil
(Y page 471).
XReplace cap : on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely.
Checking and adding other service
products
Check coolant level
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
XTurn the key to position 2 (Y page 267) in
the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 267).
XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
GWarning
In order to avoid any potentially serious burns:
Ruse extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
Rdo not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
Engine compartment407Maintenance and careZ

and windshield washer concentrate (e.g.
MB SummerFit).XAt temperatures below freezing: fill the
washer fluid reservoir with a mix of water
and MB SummerFit windshield washer
concentrate. For information on the mixing
ratio, see (Y page 473) or use the premixed
windshield washer solution with antifreeze
available in specialist stores.XTo open: pull cap : upwards by the tab.XAdd the premixed washer fluid.XTo close: press cap : onto the filler neck
until it engages.
Brake fluid level
! If you discover that the brake fluid level in
the brake fluid reservoir has fallen to the
MIN mark or below, check the brake
system for leaks immediately. Also check
the brake lining thickness. Contact a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center
immediately.
Do not top up the brake fluid. This will not
rectify the malfunction.
Only check the brake fluid level when the
vehicle is stationary and on a level surface.
The brake fluid level is correct if it is between
MIN marking ; and MAX marking : on the
brake fluid reservoir.
Maintenance
Service interval display
Service messages
Information on the type of service and service
intervals (see separate Service Booklet).
Further information can be obtained at an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
The service interval display informs you of the
next service due date.
If a service due date has been exceeded, you
also hear an acoustic signal.
The multifunction display shows a service
message for a few seconds, e.g.
Next Service A Due in .. days
Service A Due
Service A Exceeded By .. days
The letter indicates how much time the
workshop will require to carry out the service
work. The letters displayed range from A for
a short service duration to H for a long service
duration.
The service interval display does not take into
account any periods of time during which the
battery is disconnected.
Maintaining the time-dependent service
schedule:
XNote down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
XSubtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
Hiding a service message
XPress % or a on the steering wheel.Maintenance409Maintenance and careZ