snow chains MERCEDES-BENZ CL-Class 2011 C216 Owner's Manual

Releasing ......................................... 54
Safety guidelines ............................. 41
Special seat belt retractor ...............58
Warning lamp ................................. 376
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............98
Seats
Adjusting (electrically) .....................94
Adjusting lumbar support ................97
Adjusting the head restraint ............95
Cleaning the cover .........................416
Correct driver's seat position ........... 92
Important safety notes ....................93
Multicontour seat ............................ 97
Storing settings (memory
function) ........................................ 102
Switching seat heating on/off .........97
Switching the seat ventilation on/
off .................................................... 98
Seat ventilation
Indicator lamp (Malfunction) ............98
Sensors (cleaning instructions) ....... 414
Service indicator see Service interval display
Service interval display .................... 409
Displaying a service message (on-
board computer) ............................ 410
Service menu (on-board computer) . 340
Service products Brake fluid ..................................... 472
Capacities ...................................... 469
Coolant (engine) ............................ 473
Engine oil ....................................... 471
Fuel ................................................ 470
Important safety notes ..................468
Notes ............................................. 468
Refrigerant (air-conditioning
system) .......................................... 472
Washer fluid ................................... 473
Settings
On-board computer .......................341
Setting the air distribution
COMAND ....................................... 235
Shift ranges ....................................... 278
Showing the distance display (on-
board computer) ............................... 339
Side impact air bag ............................. 45Side marker lamp (display
message) ............................................ 358
Side windows Convenience closing feature ............86
Convenience opening feature ..........86
Important safety information ...........85
Opening/closing .............................. 86
Resetting ......................................... 87
Troubleshooting ............................... 88
Skipping back
CD/DVD mode .............................. 209
Skipping forwards
CD/DVD mode .............................. 209
Sliding sunroof
Important safety information ...........88
Opening/closing .............................. 89
Resetting ......................................... 90
Troubleshooting ............................... 90
SmartKey
Changing the battery .......................76
Changing the programming .............75
Checking the battery .......................76
Convenience closing feature ............86
Convenience opening feature ..........86
Display message ............................ 373
Important safety notes ....................72
Malfunction ...................................... 77
Starting the engine ........................269
Snow chains ...................................... 440
Socket ................................................ 390
Dashboard ..................................... 391
Trunk ............................................. 391
SOS
see mbrace
Sound
Switching on/off ........................... 124
Sound Mode ....................................... 127
Sound settings .................................. 125
Spare wheel Notes/data .................................... 464
Storage location ............................ 420
see Emergency spare wheel Index17

2. This device must withstand any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Driving safety systems
Driving safety systems overview
In this section, you will find information about
the following driving safety systems:
R ABS ( Anti-lock Braking System)
R BAS ( Brake Assist System)
R BAS PLUS ( Brake Assist System Plus*)
R Adaptive brake lamps
R ESP ®
(E lectronic Stability Program)
R EBD ( Electronic Brake force Distribution)
R ADAPTIVE BRAKE
R PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS)
Important safety notes
GWarning
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
i In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
ABS (Anti-lock Braking System)
Important safety notes
GWarning
Observe "Important safety notes"
( Y page 61).
GWarning
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal defeats the purpose of the ABS
and significantly reduces braking
effectiveness.
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about
5 mph (8 km/h) upwards, regardless of road-
surface conditions. ABS works on slippery
surfaces, even when you only brake gently.
The ! warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
Driving safety systems61SafetyZ

It may be best to deactivate ESP®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravelGWarning!
Switch on the ESP immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the ESP will not stabilize
the vehicle when it is starting to skid or a
wheel is spinning.
When you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels can spin. The spinning of
the wheels results in a cutting action, which
provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ warning lamp in the
instrument cluster flashes. In such situations,
ESP ®
will not stabilize the vehicle.
XTo deactivate: (Y page 339).
The å warning lamp in the instrument
cluster lights up.GWarning
When the å ESP®
OFF warning lamp is lit,
ESP ®
is deactivated.
If the ÷ ESP®
warning lamp and the
å ESP®
OFF warning lamp remain lit,
ESP ®
is not available due to a malfunction.
When ESP ®
is deactivated or not operational,
vehicle stability in standard driving
maneuvers is reduced.
Adapt your speed and driving to the prevailing
road conditions and to the non-operating
status of the ESP ®
.
! Avoid spinning a drive wheel for an
extended period with ESP ®
switched off.
This could cause serious damage to the
drive train.XTo activate: (Y page 339).
The å warning lamp in the instrument
cluster goes out.
EBD (Electronic Brake force
Distribution)
GWarning
Observe "Important safety notes"
( Y page 61).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking.
GWarning
If the EBD malfunctions, the brake system will
still function with full brake boost. However,
the rear wheels could lock up during
emergency braking situations, for example.
You could lose control of the vehicle and
cause an accident.
Adapt your driving style to the changed
driving characteristics.
Adaptive Brake
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In
addition to the braking function, ADAPTIVE
BRAKE also has the HOLD function
( Y page 303) and hill start assist
( Y page 270). For further information, see
Driving tips ( Y page 288).
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS)
PRE-SAFE ®
Brake can help you to minimize
the risk of a frontal collision with a vehicle
Driving safety systems65SafetyZ

Winter driving
General information
Have your vehicle winterproofed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center, at the onset of
winter.
Observe the notes in the "Winter operation"
section ( Y page 291).
Slippery road surfaces
GWarning
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monoxide
(CO) gases may enter vehicle interior
resulting in unconsciousness and death.
To assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.
GWarning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
You should drive particularly carefully on
slippery road surfaces. Avoid sudden
acceleration, steering and braking
maneuvers. Do not use cruise control or
DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:XShift the transmission to position N.
i
For more information on driving with
snow chains, see ( Y page 440).
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Service24h" section of the Service
Booklet.
Driving systems
Cruise control
Important safety notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must select shift range
1 , 2 or 3 in good time. By doing so, you will
make use of the braking effect of the engine,
which relieves the load on the brake system
and prevents the brakes from overheating
and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
GWarning
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
Driving systems291Driving and parkingZ

Rthe electrical system in the engine
compartment, the battery or the fuses are
tampered with.
Rthe battery is disconnected.
AIRMATIC
Vehicle level
Your vehicle regulates its height
automatically. All-round self-leveling ensures
the best possible suspension and constant
ground clearance, even with a laden vehicle.
When you drive fast, the vehicle is lowered
automatically to improve driving safety and to
reduce fuel consumption.
The following vehicle levels are possible:
Rnormal.
Rraised: the vehicle is raised above the
normal level by 1.20 in (30 mm).
Rlowered: the vehicle is lowered beyond the
normal level by 0.40 in (10 mm).
The "Normal" and "Raised" vehicle levels can
be set manually.
The "Lowered” vehicle level is set
automatically at speeds over 60 mph
(100 km/h).
Setting the vehicle level
Select the "Normal" setting for normal road
surfaces and "Raised" for driving with snow
chains or on particularly poor road surfaces.
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
GWarning!
To help avoid personal injury, keep hands and
feet away from wheel housing area, and stay
away from under the vehicle when lowering
the vehicle chassis.
Setting raised level
XStart the engine.
If indicator lamp ; is not lit:
XPress button :.
Indicator lamp ; lights up. The vehicle
height is adjusted to raised level.
The Vehicle rising message appears in
the multifunction display.
The "Raised Level" setting is canceled if you:
Rdrive at speeds above approximately
75 mph (120 km/h)
Rdrive about 3 minutes at speeds above
50 mph (80 km/h)
The "Raised Level" remains saved when you
are not driving within these speed ranges.
Setting the normal level
XStart the engine.
If indicator lamp ; is lit:
XPress button :.
Indicator lamp ; goes out. The vehicle is
adjusted to normal level.
Suspension tuning
The Adaptive Damping System (ADS)
automatically controls the calibration of the
dampers and springs.
304Driving systemsDriving and parking

The damping is tuned individually to each
wheel and depends on:
Ryour driving style, e.g. sporty
Rthe road surface condition, e.g. bumps
Ryour individual selection, i.e. sports or
comfort
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
Sports tuning
The firmer suspension tuning in Sport mode
ensures even better contact with the road.
Select this mode when employing a sporty
driving style, e.g. on winding country roads.
XIf indicator lamp ; is not lit: press
button :.
Indicator lamp ; lights up. You have
selected the suspension for a sporty driving
style.
The AIRMATIC SPORT message appears in
the multifunction display.
Comfort tuning
In comfort mode, the driving characteristics
of your vehicle are more comfortable. Select
this mode if you prefer a more comfortable
driving style, but also when driving fast on
straight roads, e.g. highways.
XIf indicator lamp ; is lit: press
button :.
Indicator lamp ; goes out. You have
selected the suspension for a comfortable
driving style.
The AIRMATIC COMFORT message appears
in the multifunction display.
Active Body Control (ABC)
Vehicle level
Your vehicle automatically adjusts its ride
height to improve driving safety and reduce
fuel consumption.
Depending on the vehicle height that has
been set, the vehicle automatically adjusts its
height, depending on the current speed. As
the speed is increased, the vehicle is lowered
up to 0.4 in (10 mm). As the speed is reduced,
the vehicle is raised up to the set vehicle
height.
GWarning
The vehicle is lowered when the engine is
switched off. Therefore, make sure that
nobody is in the vicinity of the wheel housing
or under the vehicle when you switch off the
engine. Otherwise, limbs could become
trapped.
! The vehicle is lowered when the engine is
switched off. Make sure when parking that
you position your vehicle so that it does not
make contact with the curb as the vehicle
is lowered. Your vehicle could otherwise be
damaged.
iAMG vehicles: the vehicle is lowered by
about 0.2 in (5 mm) when the engine is
switched off.
Setting the vehicle level
Select the "Normal" setting for normal road
surfaces and "Raised" for driving with snow
chains or on particularly poor road surfaces.
GWarning!
To help avoid personal injury, keep hands and
feet away from wheel housing area, and stay
away from under the vehicle when lowering
the vehicle chassis.
Driving systems305Driving and parkingZ

whenever a drive wheel spins due to
insufficient grip.
GWarning!
If a drive wheel is spinning due to insufficient
traction:
RWhile driving off, apply as little throttle as
possible.
RWhile driving, ease up on the accelerator
pedal.
RAdapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The 4MATIC cannot prevent accidents
resulting from excessive speed.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
iIn wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires (M+S tires), with snow
chains if necessary.
PARKTRONIC
Important safety notes
GWarning!
The PARKTRONIC is a supplemental system.
It is not intended to, nor does it replace, the
need for extreme care. The responsibility
during parking and other critical maneuvers
always remains with the driver.
GWarning!
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is activated automatically when
you:
Rswitch on the ignition.
Rshift the transmission to position D, R or
N.
Rrelease the electric parking brake.
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
PARKTRONIC monitors the area around your
vehicle using six sensors in the front bumper
and four sensors in the rear bumper.
:Sensors in the front bumper, left-hand
side (example)
Range of the sensors
The sensors must be free of dirt, ice and
slush; otherwise they may not function
correctly. Clean the sensors regularly, taking
care not to scratch or damage them
(Y page 414).
Driving systems307Driving and parkingZ

GWarning!
The system cannot detect objects located
above the area that the sensors scan. These
objects, e.g. protruding load, overhang, or
truck tail lifts, will be ignored when computing
the parking procedure. The Parking Guidance
might therefore provide untimely steering
instructions. This could cause a collision.
Thus, do not use the Parking Guidance in such
situations.
GWarning!
Make sure no persons or animals are in the
area in which you are maneuvering. You could
otherwise injure them.
! Pay particular attention to low objects or
objects with flat surfaces, such as trailer
drawbars, posts, cross beams and curbs.
These types of objects cannot be detected
by Parking Guidance and may damage the
vehicle.
When PARKTRONIC is deactivated, Parking
Guidance is also unavailable.
Use Parking Guidance for parking spaces:
Rthat are parallel to the direction of travel
Rthat are on straight roads, not bends
Rthat are on the same level as the road, i.e.
not on the pavement, for example. Parking
Guidance may not detect flat curbs
Parking tips:
ROn narrow roads, drive as close to the
parking space as possible.
RParking spaces that are littered, overgrown
or partially occupied by trailer drawbars
might be identified incorrectly or not at all.
RSnowfall or heavy rain may lead to a parking
space being measured inaccurately.
RPay attention to the PARKTRONIC warning
messages during the parking procedure
(Y page 308).
RWhen transporting a load which protrudes
from your vehicle, you must not use Parking
Guidance.
RNever use Parking Guidance with snow
chains or an emergency spare wheel
installed.
RMake sure that the tire pressures are
always correct. This has a direct effect on
the steering instructions.
RThe way your vehicle is positioned in the
parking space after parking is dependent
on various factors. These include the
position and shape of the vehicles parked
in front and behind it and the conditions of
the location. In some cases, Parking
Guidance may guide you too far or not far
enough into a parking space. In some
cases, it may also lead you across or onto
the curb. If necessary, cancel the parking
procedure with Parking Guidance.
! If unavoidable, you should drive over
obstacles such as curbs slowly and not at
a sharp angle. Otherwise, you may damage
the wheels or tires.
Detecting a parking space
:Detected parking space on the left;Parking symbol=Detected parking space on the right
Parking Guidance is automatically activated
when you drive forwards. The system is
operational at speeds of up to approximately
22 mph (35 km/h). While in operation, the
system independently locates and measures
parking spaces on both sides of the vehicle.
At speeds below 19 mph (30 km/h), you see
white parking symbol ; in the instrument
cluster as a status indicator. Parking
Guidance only shows parking spaces on the
passenger side in the default setting. Parking
spaces on the driver's side are displayed as
Driving systems311Driving and parkingZ

surfaces decreases significantly when the
tread depth is less than 1
/ 8 in (3 mm).
R Replace the tires after six years at the
latest, regardless of wear. This also applies
to the emergency spare wheel/spare
wheel.
The service life of tires depends, among other
things, on the following factors:
R driving style
R tire pressure
R mileage
Winter operation
Points to remember
Have your vehicle winterproofed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center, at the onset of
winter.
Observe the notes in the "Changing a wheel"
section ( Y page 460).
Winter tires
Use winter tires at temperatures below
45 ‡ (7 †) and on snow or ice-covered roads.
Only winter tires also bearing the i
snowflake symbol next to the M+S marking
provide the best-possible grip in wintry road
conditions. Only these tires will allow the ABS
and ESP ®
driving systems to function
optimally in winter, as these tires have been
designed specifically for driving on snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.
GWarning
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced. They are no
longer suitable for winter operation.
Always observe the maximum permissible
speed specified for the M+S tires you have
installed.
Once you have installed the winter tires:XCheck the tire pressures ( Y page 444).XRestart the tire pressure monitor
( Y page 445).GWarning
If you use your spare wheel when M+S tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with an M+S tire at the nearest
authorized Sprinter Dealer.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! You must drive at raised vehicle level if
snow chains have been mounted. The
vehicle could otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on an
area completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
440Winter operationTires and wheels

If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the "Tires and
wheels" section in the "Technical data"
chapter.
R mount snow chains only in pairs and only
on the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels
If you wish to mount snow chains to steel
wheels, make sure that you remove the
respective wheels' hubcaps first. The
hubcaps may otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 63) when pulling away with
snow chains installed. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Tire pressure
Tire pressure specifications
GWarning
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
You will find a table of recommended tire
pressures on the Tire and Loading
Information placard on the B-pillar on the
driver's side ( Y page 448). You will find a
table of tire pressures for various operating
conditions on the inside of your vehicle's fuel
filler flap.
Use a suitable pressure gauge. The outer
appearance of a tire does not permit any
reliable conclusion about the tire pressure.
On vehicles equipped with the electronic tire
pressure monitor, the tire pressure can be
checked using the on-board computer.GWarning
Should the tire pressure drop repeatedly:
R check the tire for foreign bodies.
R check whether the wheel is losing air or the
valve is leaking.
R make sure that only a valve cap approved
by Mercedes-Benz is installed on the tire
valve.
Tire pressures that are too low have a
negative effect on vehicle safety, which could
lead you to cause an accident.
Only correct tire pressures when the tires are
cold. The tires are cold when the vehicle has
been parked for at least three hours or driven
for less than 1 mile (1.6 km). The tire
temperature changes depending on the
outside temperature, the vehicle speed and
the tire load. If the tire temperature changes
by 18 ‡ (10 †), the tire pressure changes by
approximately 10 kPa (0.1 bar/1.5 psi). Take
this into account when checking the pressure
of warm tires and only correct the tire
pressure if it is too low for the current
Tire pressure441Tires and wheelsZ