technical data MERCEDES-BENZ CL-Class 2011 C216 Owner's Manual

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.2165840082
É2165840082QËÍ

Index ....................................................... 4Introduction ......................................... 23At a glance ........................................... 29Safety ................................................... 39Opening and closing ...........................71Seats, steering wheel and mirrors ....91COMAND ............................................ 105Lights and windshield wipers ..........243Climate control ................................. 255Driving and parking ..........................265On-board computer and displays ....327Loading, stowing and features ........383Maintenance and care ......................403Roadside Assistance ........................419Tires and wheels ............................... 437Technical data ................................... 465
Contents3

Brake lampsAdaptive ........................................... 63
Brakes
ABS .................................................. 61
BAS .................................................. 62
BAS PLUS ........................................ 62
Brake fluid (notes) .........................472
Display message ............................ 351
High-performance brake system ....290
Important safety notes ..................288
Maintenance .................................. 289
Warning lamp ................................. 375
Breakdown
see Flat tire
Bulbs
High-beam spot lamp ..................... 251
Overview ........................................ 251
C
CAC (Customer Assistance Center) .........26
California
Important notice for retail
customers and lessees ....................24
Call
Accepting ...................................... 184
Connecting .................................... 184
Rejecting ....................................... 184
Calling up a malfunction
see Display messages
Calling voicemail ............................... 185
Call list Opening and selecting an entry .....192
Saving an entry in the address
book .............................................. 193
Call lists ............................................. 192
Displaying details ........................... 188
Storing an entry which has not yet
been stored ................................... 193
Call waiting ........................................ 185
Capacities see Technical data
Care
Carpets .......................................... 417
Car wash ........................................ 410
Display ........................................... 415
Gear or selector lever ....................416
Headlamps ..................................... 414
Matte finish ................................... 413
Night View Assist Plus ...................415
Notes ............................................. 410
Paint .............................................. 412
Plastic trim .................................... 415
Power washer ................................ 412
Rear view camera .......................... 414
Roof lining ...................................... 417
Seat belt ........................................ 416
Seat covers .................................... 416
Sensors ......................................... 414
Steering wheel ............................... 416
Tail pipes ....................................... 414
Trim strips ..................................... 416
Washing by hand ........................... 411
Wheels ........................................... 412
Windows ........................................ 413
Wiper blades .................................. 413
Wooden trim .................................. 416
cargo compartment
Power closing feature ......................80
Cargo tie down rings ......................... 386
Car pool lanes .................................... 154
Category Satellite radio ................................ 202
CD
Copy protection ............................. 212
Data medium ................................. 212
General information .......................212
Inserting ........................................ 204
Multisession .................................. 211
Playback options ........................... 211
Selecting a medium .......................208
Selecting a track ............................ 208
CD player/CD changer
Operation (COMAND) ....................204
Center console ..................................... 35
Central locking Activating/deactivating
(COMAND) ..................................... 233
SmartKey ......................................... 72
Changing bulbs
Headlamps ..................................... 250
Changing direction
Announcement phase ....................152
Change of direction phase .............152
Preparation phase .........................1526Index

SpeedometerActivating/deactivating
additional speedometer (on-
board computer) ............................ 341
Additional speedometer (on-
board computer) ............................ 332
Setting the unit (on-board
computer) ...................................... 341
SPLITVIEW ......................................... 112
SRS (Supplemental Restraint
System) Display message ............................ 346
Introduction ..................................... 40
Warning lamp ................................. 379
Warning lamp (function) ................... 40
Standard display (on-board
computer) .......................................... 332
Starting the engine Important safety notes ..................268
State/province
Selecting ........................................ 139
Station
Selecting ........................................ 196
Storing ........................................... 197
see Radio
Station search ................................... 196
Steering (display message) .............. 373
Steering wheel Adjusting (electrically) .....................99
Buttons (on-board computer) ......... 329
Cleaning ......................................... 416
Important safety notes ....................98
Memory function (storing
settings) ........................................... 99
Steering wheel heating ....................99
Storing settings (memory
function) ........................................ 102
Steering wheel paddle shifters ........ 278
Storage options Selecting ........................................ 164
Stowage compartments
Armrest (under) ............................. 385
Glove box ....................................... 384
Rear ............................................... 385
Stowage space
Cup holders ................................... 387
Important safety information .........384Rear seat backrest ......................... 386
Rear seats (between) .....................386
Stowage well
Trunk floor (under) .........................387
Submenu (on-board computer)
Instrument cluster .........................341
Lights ............................................. 341
Standard display ............................ 332
Summer and standard time
Switching ....................................... 130
Summer opening
see Convenience opening feature
Sun visor ............................................ 388
Supplemental Restraint System see SRS
Surround sound ................................. 126
Suspension tuning ............................ 304
Active Body Control .......................306
Switching off the alarm (ATA) ............ 68
System language Setting ........................................... 135
System settings (COMAND)
Programmable button ....................109
T
Tachometer ........................................ 329
Tail lamp (display message) ............. 357
Taillight see Tail lamps
Tank content
Fuel gauge ....................................... 32
Technical data ................................... 466
CL 550 4MATIC BlueEFFICIENCY ... 474
CL 600 ........................................... 474
CL 63 AMG .................................... 474
CL 65 AMG .................................... 475
Tires/wheels ................................. 461
TELEAID
Automatic retrieval of vehicle data
(service due date) ..........................396
Call priority .................................... 395
Display message ............................ 345
Downloading destinations
(COMAND) ..................................... 395
Emergency call .............................. 392
Important safety notes ..................391
Locating a stolen vehicle ...............397
18Index

V
Vanity mirror Sun visor ........................................ 388
Vehicle
Data acquisition ............................... 27
Emergency unlocking .......................80
Equipment ....................................... 23
Exterior view .................................... 30
Individual settings (on-board
computer) ...................................... 341
Loading .......................................... 448
Lowering ........................................ 425
Maintenance .................................... 24
Parking up ..................................... 286
Raising ........................................... 422
Reporting problems .........................26
Towing away .................................. 430
Tow-starting ................................... 430
Transporting .................................. 433
Vehicle data
see Technical data
Vehicle dimensions ........................... 474
Vehicle identification number see VIN
Vehicle identification plate .............. 467
Vehicle level ...................................... 304
Active Body Control .......................305
Vehicle level (display message) ....... 364
Vehicle tool kit .................................. 420
Vehicle weights ................................. 474
Video (DVD) ........................................ 335
Video DVD Fast forward/rewind ...................... 225
Operation ....................................... 223
Pause function ............................... 226
Selecting ........................................ 225
Selecting a film/title ...................... 226
Selecting a scene/chapter ............226
Stop function ................................. 226
Video DVD (on-board computer) ...... 335
Video DVD mode Switching to ................................... 224
VIN ...................................................... 467
Voice Control System Settings ................................. 130, 131Volume
Adjusting ....................................... 124
Navigation announcements ...........124
Phone calls .................................... 124
W
Warning and indicator lamps ABS ................................................ 377
Brakes ........................................... 375
Check Engine ................................. 380
ESP ®
.............................................. 378
ESP ®
OFF ....................................... 379
Fuel tank ........................................ 380
Overview .......................................... 33
Reserve fuel ................................... 380
Seat belt ........................................ 376
SRS ................................................ 379
Tire pressure monitor ....................381
Warranty ............................................ 466
Waveband Switching (radio) ............................ 196
Wheel bolt tightening torque ........... 425
Wheel chock ...................................... 422
Wheels Changing/replacing .......................460
Changing a wheel .......................... 421
Checking ........................................ 438
Cleaning ......................................... 412
Mounting a wheel .......................... 424
Removing a wheel ..........................424
Storing ........................................... 461
Tightening torque ........................... 425
Wheel size/tire size .......................461
Window curtain air bag
Display message ............................ 347
Operation ......................................... 46
Windows
see Side windows
Windows (cleaning instructions) ..... 413
Windshield Defrosting ...................................... 260
Infrared reflective .......................... 400
Windshield washer fluid (display
message) ............................................ 373
Windshield washer system Adding washer fluid .......................408
Notes ............................................. 473
Index21

Proper use of the vehicle
To ensure proper use of the vehicle, you must
familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
with the Mercedes-Benz Center again or, if
necessary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to: http://www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain additional information
about vehicle safety from:
http://www.safercar.gov .
26Introduction

surfaces decreases significantly when the
tread depth is less than 1
/ 8 in (3 mm).
R Replace the tires after six years at the
latest, regardless of wear. This also applies
to the emergency spare wheel/spare
wheel.
The service life of tires depends, among other
things, on the following factors:
R driving style
R tire pressure
R mileage
Winter operation
Points to remember
Have your vehicle winterproofed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center, at the onset of
winter.
Observe the notes in the "Changing a wheel"
section ( Y page 460).
Winter tires
Use winter tires at temperatures below
45 ‡ (7 †) and on snow or ice-covered roads.
Only winter tires also bearing the i
snowflake symbol next to the M+S marking
provide the best-possible grip in wintry road
conditions. Only these tires will allow the ABS
and ESP ®
driving systems to function
optimally in winter, as these tires have been
designed specifically for driving on snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.
GWarning
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced. They are no
longer suitable for winter operation.
Always observe the maximum permissible
speed specified for the M+S tires you have
installed.
Once you have installed the winter tires:XCheck the tire pressures ( Y page 444).XRestart the tire pressure monitor
( Y page 445).GWarning
If you use your spare wheel when M+S tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with an M+S tire at the nearest
authorized Sprinter Dealer.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! You must drive at raised vehicle level if
snow chains have been mounted. The
vehicle could otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on an
area completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
440Winter operationTires and wheels

If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the "Tires and
wheels" section in the "Technical data"
chapter.
R mount snow chains only in pairs and only
on the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels
If you wish to mount snow chains to steel
wheels, make sure that you remove the
respective wheels' hubcaps first. The
hubcaps may otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 63) when pulling away with
snow chains installed. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Tire pressure
Tire pressure specifications
GWarning
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
You will find a table of recommended tire
pressures on the Tire and Loading
Information placard on the B-pillar on the
driver's side ( Y page 448). You will find a
table of tire pressures for various operating
conditions on the inside of your vehicle's fuel
filler flap.
Use a suitable pressure gauge. The outer
appearance of a tire does not permit any
reliable conclusion about the tire pressure.
On vehicles equipped with the electronic tire
pressure monitor, the tire pressure can be
checked using the on-board computer.GWarning
Should the tire pressure drop repeatedly:
R check the tire for foreign bodies.
R check whether the wheel is losing air or the
valve is leaking.
R make sure that only a valve cap approved
by Mercedes-Benz is installed on the tire
valve.
Tire pressures that are too low have a
negative effect on vehicle safety, which could
lead you to cause an accident.
Only correct tire pressures when the tires are
cold. The tires are cold when the vehicle has
been parked for at least three hours or driven
for less than 1 mile (1.6 km). The tire
temperature changes depending on the
outside temperature, the vehicle speed and
the tire load. If the tire temperature changes
by 18 ‡ (10 †), the tire pressure changes by
approximately 10 kPa (0.1 bar/1.5 psi). Take
this into account when checking the pressure
of warm tires and only correct the tire
pressure if it is too low for the current
Tire pressure441Tires and wheelsZ

Vehicle equipment ............................466
Genuine Mercedes-Benz parts .........466
Warranty ............................................ 466
Vehicle identification plates ............467
Service products and capacities .....468
Vehicle data ...................................... 474465Technical data

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
Genuine Mercedes-Benz parts are subjected
to stringent quality inspections. Every part
has been specifically developed,
manufactured or selected for and adapted to
Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
! The use of non-approved parts could
impair the vehicle's safety. For this reason,
Mercedes-Benz recommends genuine
Mercedes-Benz parts and approved
conversion parts and accessories for your
vehicle model.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number and engine number when ordering
genuine Mercedes-Benz parts. You will find
these numbers on your vehicle's
identification plates, for example
( Y page 467).
Warranty
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet.
Your authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Replacement parts and accessories are
subject to the Mercedes-Benz Replacement
Part and Accessory Warranties. You can
obtain these at any Mercedes-Benz Center.
i Should you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. It will be mailed to you.
466WarrantyTechnical data