Key MERCEDES-BENZ CL-Class 2012 C216 Service Manual

Problems with the seat heating
The seat heating has switched itself off
prematurely. The vehicle's electrical system
voltage is too low because too many electrical
consumers are switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Switching the seat ventilation on/off
Switching on/off
The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
i If the battery voltage is too low, the seat
ventilation may switch off.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on: press button : repeatedly
until the desired ventilation level is set.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature ( Y page 87). The seat
ventilation of the driver's seat
automatically switches to the highest level.
XTo switch off: press button : repeatedly
until all the indicator lamps go out.Problems with the seat ventilation
The seat ventilation has switched off
prematurely. The vehicle's electrical system
voltage is too low because too many electrical
consumers are switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Steering wheel
Important safety notes
GWARNING
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving
could cause the driver to lose control of the
vehicle.
The electrical steering wheel adjustment
feature can be operated at any time.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. A child's unsupervised access to a
vehicle could result in an accident and/or
serious personal injury.
Adjusting the steering wheel
:To adjust the steering wheel position
(fore-and-aft adjustment);To adjust the steering wheel height98Steering wheelSeats, steering wheel and mirrors

iOther topics:
R EASY-ENTRY/EXIT feature
( Y page 99)
R storing settings ( Y page 102)
R operating the on-board computer
( Y page 331)
Steering wheel heating
Switching on/off
The steering-wheel heating heats the leather
areas of the steering wheel.
XMake sure that the SmartKey is in position
2 in the ignition lock.XTo switch on/off: turn the lever in the
direction of arrow : or ;.
Indicator lamp = lights up or goes out.
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is deactivated.
i The steering wheel heating is deactivated
when the temperature in the vehicle
interior is higher than 86 ‡ (30 †).
i The steering wheel heating is switched off
automatically after about 24 minutes.
EASY-ENTRY/EXIT system
Important safety notes
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using COMAND
( Y page 232).
GWARNING
You must make sure no one can become
trapped or injured by the moving steering
wheel and driver's seat when the EASY-
ENTRY/EXIT feature is activated.
To stop steering wheel and seat movement,
do one of the following:
R move the seat adjustment switch.
R move the steering column adjustment
switch.
R press one of the memory function position
buttons or memory button M.
Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Children could open the driver's door and
unintentionally activate the EASY-ENTRY/
EXIT feature. This could result in an accident
and/or serious personal injury.
GWARNING
Let the system complete the adjustment
procedure before setting the vehicle in
motion. All steering wheel adjustment must
be completed before setting the vehicle in
motion. Driving off with the steering wheel
still adjusting could cause the driver to lose
control of the vehicle.
! Do not activate the EASY-ENTRY/EXIT
feature, if the seat backrest is reclined too
far backwards. This can damage the front
or rear seats. You must first move the
backrest to a vertical position.
Steering wheel99Seats, steering wheel and mirrorsZ

Position of the steering wheel and the
driver's seat when the EASY-ENTRY/
EXIT feature is active
The steering wheel tilts upwards and the
driver's seat moves backwards if you:
R remove the SmartKey from the ignition lock
R open the driver's door when the SmartKey
is in the ignition lock or KEYLESS-GO is in
position 1
i The steering wheel only moves upwards if
it has not already reached the upper end
stop. The driver's seat only moves
backwards if it is not already in the
rearmost position.
Position of the steering wheel and the
driver's seat for driving
If you insert the SmartKey into the ignition
lock with the driver's door closed, depending
on the setting, the position of the steering
wheel and the driver's seat will be changed to
the previously set position.
The last position of the steering wheel or seat
is stored if:
R the ignition is switched off or
R the setting is stored with the memory
function.
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened. This occurs irrespective of the
position of the SmartKey in the ignition lock.
This makes it easier to exit the vehicle and
rescue the occupants.
The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY
feature is activated in the on-board computer.
Mirrors
Exterior mirrors
Adjusting the exterior mirrors
GWARNING
Exercise care when using the passenger-side
exterior rear view mirror. The mirror surface
is convex (outwardly curved surface for a
wider field of view). Objects in mirror are
closer than they appear. Check your interior
rear view mirror and glance over your
shoulder before changing lanes.
The exterior mirrors are automatically heated
if the rear window defroster is switched on
and the outside temperature is low.
XMake sure that the SmartKey is in position
1 or 2 in the ignition lock.XPress button ; for the right-hand exterior
mirror or button = for the left-hand
exterior mirror.
The indicator lamp lights up in the button
that has been pressed.XPress adjustment button : up, down, to
the right or to the left until the exterior
mirror is set to a position that provides you
with a good overview of traffic conditions.100MirrorsSeats, steering wheel and mirrors

Folding the exterior mirrors in or out
electricallyXMake sure that the SmartKey is in position
1 or 2 in the ignition lock.XBriefly press button :.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while the vehicle is
in motion, as they may otherwise vibrate.
Folding the exterior mirrors in or out
automatically
When the "Automatic mirror folding" function
is activated in COMAND ( Y page 232):
R the exterior mirrors fold in automatically as
soon as you lock the vehicle from the
outside.
R the exterior mirrors fold out again
automatically as soon as you unlock the
vehicle and then open the driver's or front-
passenger door.
i The mirrors do not fold out if they have
been folded in manually.
Exterior mirror out of position
If an exterior mirror has been pushed out of
position, proceed as follows:
XPress the mirror-folding button
( Y page 101) repeatedly until you hear the
mirrors engage in position.
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
( Y page 100).
Automatic anti-glare mirrors
GWARNING
If incident light from headlamps is prevented
from striking the sensor in the rear-view
mirror, for instance, by luggage piled too high
in the vehicle, the mirror's automatic anti-
glare function will not operate.
Incident light could then blind you. This may
distract you from the traffic conditions and,
as a result, you may cause an accident.
The rear-view mirror and the exterior mirror
on the driver's side automatically go into anti-
glare mode if the ignition is switched on and
incident light from headlamps strikes the
sensor in the rear-view mirror.
The mirrors do not go into anti-glare mode if
reverse gear is engaged or the interior lighting
is switched on.
Parking position for the exterior
mirror on the front-passenger side
Setting and storing the parking position
You can position the front-passenger side
exterior mirror in such a way that you can see
the rear wheel on that side as soon as you
engage reverse gear. You can store this
position.
Mirrors101Seats, steering wheel and mirrorsZ

XMake sure that the vehicle is stationary and
that the SmartKey is in position 2 in the
ignition lock.XPress button = for the exterior mirror on
the front-passenger side.XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the preset parking position.XUse adjustment button ; to adjust the
exterior mirror to a position that allows you
to see the rear wheel and the curb.
The parking position is stored.
i If you shift the transmission to another
position, the exterior mirror on the front-
passenger side returns to the driving
position.
i You can also store the parking position
using memory button M : .
XMake sure that the SmartKey is in
position 2 in the ignition lock.XWith the exterior mirror on the front-
passenger side activated, use
adjustment button ; to adjust the
exterior mirror to a position which
allows you to see the rear wheel and
the curb.XPress memory button M : and one of
the arrows on adjustment button ;
within three seconds.
The parking position is stored if the
exterior mirror does not move.
If the mirror moves out of position, repeat
the steps.
Calling up a stored parking position
settingXTurn the SmartKey to position 2 in the
ignition lock.XAdjust the exterior mirror on the front-
passenger side with the corresponding
button ( Y page 100).XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger
side moves back to its original position:
R as soon as you exceed a speed of 9 mph
(15 km/h).
R about ten seconds after you have
disengaged reverse gear
R if you press button ? for the exterior
mirror on the driver's side
Memory function
Storing settings
With the memory function, you can store up
to three different settings, e.g. for three
different people.
The following settings are stored as a single
memory preset:
R seat, backrest, head restraint position and
contour of the backrest in the lumbar
region
R active multicontour seat: activated/
deactivated
R multicontour seat: the side bolsters of the
seat cushion and the backrest as well as
the contour of the backrest in the lumbar
and shoulder regions
R driver's side: steering wheel position
R driver's side: position of the exterior
mirrors on the driver's and front-passenger
sides
GWARNING
Do not activate the memory function while
driving. Activating the memory function while
102Memory functionSeats, steering wheel and mirrors

At a glance
COMAND operating system
Overview
FunctionPage:COMAND display112;COMAND controller and
function buttons
108
=Telephone keypad110
Components of COMAND
COMAND consists of:
R the COMAND display/SPLITVIEW
R the DVD changer
R the COMAND controller
R the COMAND function buttons
R
the telephone keypad
R connections in the glove box (USB,
additional USB, jack plug and iPod ®
connection)
R a remote control for the front passenger
R cordless headphones for the front
passenger
You can use COMAND to operate the
following main functions:
R the navigation system
R the audio function with radio and satellite
radio modes, disk (audio CD/DVD and MP3
mode), memory card (MP3 mode), MUSIC
REGISTER, Media Interface and audio AUX
R the telephone and the address book
R the video function with video DVD and
video AUX modes
R the system settings
You can call up the main functions:
R using the corresponding function buttons
or
R using the main function bar in the COMAND
display
COMAND controller
You can use the COMAND controller to select
the menu items in the COMAND display.
You can call up menus or lists, scroll through
menus or lists and exit menus or lists.
108At a glanceCOMAND

You can assign the following predefined
functions to the h programmable button:
R ECO : you can activate or deactivate the ECO
start/stop function.
R Massage, Driver's Seat : you can switch
the massage function for the driver's seat
on and off.
R Massage, Front Passenger's Seat :
you can switch the massage function for
the front-passenger seat on and off.
R Massage, Driver's and Front
Passenger's Seat : you can switch the
massage function for the driver's and front-
passenger seats on and off.
R Display OFF : you can switch the
COMAND display off or on.
R Tow-away Alarm : you can arm or
deactivate the tow-away alarm.
R Interior Motion Sensor : you can arm or
deactivate the interior motion sensor.
R Tow-away Alarm and Interior Motion
Sensor : you can arm or deactivate the tow-
away alarm and the interior motion sensor.
R Repeat Navigation Command : you can
have the most recent recommendation by
the navigation system repeated.XTo assign the programmable button:
select Vehicle by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.XSelect System and press W to confirm.XSelect Favorites Button and press W to
confirm.
The list of predefined functions appears.
The # dot in front of the list entry indicates
the current setting.XTo change the setting: turn cVd the
COMAND controller and select the desired
function.XTo store the setting and exit the menu:
press W the COMAND controller.Telephone keypad:Telephone keypad;Folding cover110At a glanceCOMAND

switch SPLITVIEW on and off
( Y page 115).
The SPLITVIEW screen remains on for
approximately 30 minutes after the SmartKey
has been turned to position 0 in the ignition
lock. After this time or after the SmartKey has
been removed, the settings on the front-
passenger side are saved for approximately
30 minutes longer. After this period,
reactivation on the front-passenger side
means that the settings from the driver's side
will be used.
Swiveling the COMAND display and
setting the brightness
You can swivel the COMAND display 4
. The
buttons are located beside the COMAND
display.
Swiveling
:To swivel the display to the left;To swivel the display to the rightSetting the brightness:Brightness of the instrument cluster
lighting;Brightness of the COMAND display
Brighter or dimmer:
XTurn control : or ; clockwise or counter-
clockwise.
i If Night View Assist Plus is activated, only
the brightness of the multifunction display
is adjusted with control :.
Display design
When the default settings are selected, the
display automatically switches between day
design and night design.
You can change these settings using
COMAND ( Y page 127).
Cleaning instructions
! Do not touch the COMAND display. The
display has a very sensitive high-gloss
surface; there is a risk of scratching. If you
have to clean the screen, however, use a
mild cleaning agent and a soft, lint-free
cloth.
The display must be switched off and have
cooled down before you start cleaning. Clean
the display screen, when necessary, with a
commercially available microfiber cloth and
cleaning agent for TFT/LCD displays. Then,
dry the surface with a dry microfiber cloth.
4 Not with SPLITVIEW.114At a glanceCOMAND

Functions with the E and F button
You can use the remote control to execute the same functions as the COMAND control panel.
ModeFunctionAudio modeSelects a station using the station search function ( Y page 196)Selects a track by skipping to a track ( Y page 208)Fast forward/rewind ( Y page 209)Video modeSelects a scene or chapter (video DVD mode) ( Y page 227)Fast-forward/rewind (video DVD mode) ( Y page 226)
Functions of the number keypad
You can use the remote control to execute the same functions as the COMAND control panel.
ModeFunctionAudio modeSelects stations via the station presets ( Y page 196)Sets stations by entering the frequency manually ( Y page 196)Stores stations manually ( Y page 197)Selects a track ( Y page 208)Selects a data medium via the media list ( Y page 208)Telephone modeTelephone number entry ( Y page 184)Character entryEnters characters (direct entry) ( Y page 120)Operating COMAND
Selecting a main function
Initial situation
You would like to change from the telephone
menu to the vehicle settings, for example.
XSlide ZV the COMAND controller and
switch to the main function bar.XSelect Vehicle in the main function bar by
turning cVd the COMAND controller and
press W to confirm.
The "Vehicle" menu appears.:"Vehicle" menu;Display/selection windowAt a glance117COMANDZ

You can enter the characters using either the
character bar or the number keypad. In the
selection list, you select an entry to copy it to
the address entry menu.
Option 1: city list with character barXCall up the city list with character bar
( Y page 137).
The alphabetically sorted city list shows the
first available entries.
Entering characters using the character
bar
XSelect N by turning COMAND controller
cVd and confirm with W.:N character entered by user;ANTICOKE characters automatically
added by COMAND=List entry that most closely resembles the
current entry by the user?To switch to the selection listATo delete an entryBCharacters not currently availableCCharacters currently availableDCurrently selected characterECharacter barFTo cancel an entryGList
The list G shows all available town names
beginning with N. The list entry that is best
suited to previous user entries is always
highlighted in the first position =,
NANTICOKE in the example.
All characters that have been entered are
displayed in black, the letter N in the
example :. The letters that are added
automatically by COMAND are displayed in
gray ;, ANTICOKE in the example.
Character bar E shows the letters still
available for selection in black C. These can
be selected; in the example, the letter O is
highlighted D. Which characters remain
available depends on the characters already
entered by the user and on the data stored in
the digital map. Characters that are no longer
available are shown in gray B.
XSelect E, W , space, Y in order and confirm
each with W.
Entering characters using the number
keypad
XPress the telephone keypad's number key
p twice in quick succession, to enter
the letter N.
The character appears at the bottom of the
display when the key is pressed. The first
available letter is highlighted.120At a glanceCOMAND