towing MERCEDES-BENZ CL-Class 2014 C217 Owner's Manual

B
Back button ....................................... 113
Back support see Lumbar support
Bag hook ............................................ 403
Balance, adjusting .............................128
BAS (Brake Assist System) .................65
Basic settings see Settings
BAS PLUS (Brake Assist System
PLUS) .................................................... 66
Bass, setting ...................................... 128
Battery Checking (SmartKey) .......................78
Important safety guidelines
(SmartKey) ....................................... 78
Replacing (SmartKey) ......................78
Battery (vehicle)
Charging ........................................ 444
Display message ............................ 373
Important safety notes ..................442
Jump starting ................................. 445
Belt
see Seat belts
Bird's-eye view (navigation) .............172
Blind see Roller sunblind
Blin dSpot Assist
see Active Blind Spot Assist
Bluetooth ®
Activating/deactivating .................135
Authorizing a device (registering) ..135
Conditions (general )...................... 134
Conditions (telephone ).................. 183
Connecting another mobile phone .185
Connecting devices .......................135
De-authorizing (de-registering) a
device ............................................ 137
External authorization (general) .....136
External authorization (telephone) .185
General information .......................134
Introduction ................................... 181
Receiving vCards ........................... 192
Searching for devices ....................135
Settings ......................................... 134
Telephone basic menu ...................186Telephony
...................................... 183
Telephony notes ............................ 181
Bluetooth ®
interface
Telephony ...................................... 181
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 361
Notes ............................................. 487
Brake fluid level ................................ 425
Brake lamps Display message ............................ 368
Brakes
ABS .................................................. 65
BAS .................................................. 65
BAS PLUS ........................................ 66
Brake fluid (notes) .........................487
Display message ............................ 353
Driving tips .................................... 293
High-performance brake system ....295
Important safety notes ..................293
Maintenance .................................. 294
Parking brake ................................ 290
Warning lamp ................................. 390
Breakdown
see Flat tire
see Towing away
Brightness, setting (TV, video) .........228
Bulbs see Replacing bulbs C
California Important notice for retail
customers and lessees ....................27
Call
Accepting/ending/rejecting .......... 187
see Telephone
Calling up a malfunction
see Display messages
Calling voicemail ............................... 189
Call lists Displaying details ........................... 193
Introduction ................................... 197
Opening and selecting an entry .....197
Saving an entry in the address
book .............................................. 1986
Index

GVWR (Gross Vehicle Weight
Rating) (definition)
.........................475
Important safety notes ..................454
Increased vehicle weight due to
optional equipment (definition) ......474
Kilopascal (kPa) (definition) ...........475
Labeling (overview )........................ 470
Load bearing index (definition) ......476
Load index ..................................... 473
Load index (definition) ...................475
M+S tires ....................................... 456
Maximum loaded vehicle weight
(definition) ..................................... 475
Maximum load on a tire (definition) 475
Maximum permissible tire
pressure (definition) ....................... 475
Maximum tire loa d......................... 468
Maximum tire load (definition) .......475
MOExtended tires ..........................456
Optional equipment weight
(definition) ..................................... 476
PSI (pounds per square inch)
(definition) ..................................... 475
Replacing ....................................... 477
Service life ..................................... 456
Sidewall (definition) .......................476
Speed rating (definition) ................475
Storing ........................................... 477
Structure and characteristics
(definition) ..................................... 474
Temperature .................................. 470
TIN (Tire Identification Number)
(definition) ..................................... 476
Tire bea d(definition) ...................... 476
Tire pressure (definition) ................476
Tire pressures (recommended )...... 474
Tire size (data) ............................... 477
Tire size designation, load-bearing
capacity, speed rating .................... 471
Tire tread ....................................... 455
Tire tread (definition) .....................476
Total load limit (definition) .............476
Traction ......................................... 469
Traction (definition) .......................476
Trea dwear ..................................... 469
Uniform Tire Quality Grading
Standard s...................................... 469Uniform Tire Quality Grading
Standard
s(definition) .................... 474
Unladen weight (definition) ............475
Wea rindicato r(definition) .............476
Whee lrim (definition ).................... 474
see Flat tire
Tonal properties
see Sound settings
Top Tether ............................................ 63
Towing Important safety guidelines ...........446
Installing the towing eye ................447
Removing the towing eye. ..............448
With the rear axle raised ................448
Towing away
With both axles on the ground .......448
Tow-starting
Emergency engine starting ............449
Important safety notes ..................446
Track
Selecting (CD, DVD, MP3) .............. 213
Traffic Announcements (TA)
Switching off .................................. 127
Traffic jam function ........................... 159
Traffic jam message see Dynami croute guidance/TMC
Traffic reports
Real-time traffic report ..................165
Switching on/off ........................... 162
Transfer case ..................................... 286
Transmission see Automatic transmission
Transporting the vehicle ..................448
Treble ,adjusting (sound) ..................128
Trim pieces (cleaning instructions) .433
Trip computer (on-board computer) 340
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 340
Resetting (on-board computer) ......341
Trunk
Automatic opening ........................... 85
Emergency release ..........................87
Important safety guidelines .............84
Limiting the opening angle ............. 239 Index
23

Locking separately
...........................86
Opening automatically from insid e..86
Trunk lid
Display message ............................ 386
Power closing feature ......................83
Trunk lid opening height restriction 239
Turn signals Display message ............................ 367
Switching on/off ........................... 252
TV
Automatic picture shutoff ..............228
Picture settings .............................. 228
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................83
From inside the vehicle (central
unlocking button) ............................. 82
USB
see Medi aInterface V
Vanity mirror (in the sun visor) ........ 404
Vehicle Correct us e...................................... 29
Data acquisition ............................... 30
Display message ............................ 385
Emergency locking ........................... 83
Emergency unlocking .......................83
Equipment ....................................... 26
Individua lsettings .......................... 349
Limited Warranty ............................. 30
Loading .......................................... 464
Lowering ........................................ 441
Maintenance .................................... 27
Parking for a long period ................ 291
Pulling away ................................... 275
Raising ........................................... 438
Reporting problems .........................30
Towing away .................................. 446
Transporting .................................. 448
Vehicle data ................................... 490
Vehicle battery
see Battery (vehicle) Vehicle data
....................................... 490
Vehicle dimensions ...........................490
Vehicle identification number see VIN
Vehicle identification plate ..............482
Vehicle level Active Body Control (ABC) .............310
AIRMATIC ...................................... 309
Display message ............................ 377
Vehicle level (display message) .......376
Vehicle tool kit .................................. 436
Video see Video DVD
Video AUX
Setting the picture .........................228
Video DVD
Automatic picture shutoff ..............228
DVD menu ..................................... 232
Fast forward/rewind ..................... .231
Function restrictions ......................230
Interactive content ........................234
Notes on discs ............................... 229
Operation ....................................... 229
Pause function ............................... 231
Playing conditions .......................... 229
Safety notes .................................. 229
Selecting ........................................ 231
Selecting a film/title ..................... .232
Selecting a scene/chapter ............231
Setting the audio forma t................ 233
Setting the language ......................233
Setting the picture .........................228
Showing/hiding the control menu .230
Showing/hiding the menu .............230
Stop function ................................. 231
Subtitles ........................................ 233
Switching to ................................... 230
VIN ...................................................... 482
Voice Control System Settings ......................................... 132
Volume, adjusting
COMAND ....................................... 127
Navigation messages .....................12724
Index

Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle.
If BAS PLUS is not available due to a
malfunction in the radar senso rsystem, the
brake system remains available with full
brake boosting effect and BAS. ESP
®
(Electronic Stabilit yProgram)
Important safety notes i
Observe the "Important safety notes"
sectio n(Ypage 64). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further
driving safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! Vehicles with 4MATIC: switch off the
ignition when the parking brake is being
tested on a brake dynamometer.
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
Vehicles without 4MATIC: when towing your
vehicle with the rear axle raised, it is
important that you observe the notes on
ESP ®
(Y page 448).
ESP ®
is deactivated if the åwarning lamp
in the instrument cluster lights up
continuously when the engin eis running.
If the ÷ warning lamp and the å
warning lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 393) and displaym essages which
may be shown in the instrument cluster
(Y page 353). If ESP
®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. The engine output is also modified to
keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
If ESP ®
intervenes, the ÷ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any
circumstances.
X Only depress the accelerator pedal as far
as necessary when pulling away.
X Adapt your driving style to suit the
prevailing road and weather conditions.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
ETS/4ETS (Electronic Traction System) Traction control is part of ESP
®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. On vehicles with 4MATIC, more
drive torque is also transferred to the wheel
or wheels with traction.
Traction control remains active if you
deactivate ESP ®
.
Deactivating/activating ESP ® i
Observe the "Important safety notes"
section (Y page 64). G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following. Driving safet
ysystems
67Safety Z

Problems with the navigation system
Problem Possible causes/consequences and
M Solutions
COMAND is unable to
continue route
guidance after the
journey has been
interrupted. Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle and
switching off COMAND. "Continuing route guidance" refers to
switching COMAND back on and driving on.
X
Continue route guidance (Y page 157).
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays. COMAND is unable to
determine the vehicle's
position. COMAND has to redetermine the position of the vehicle if the
vehicle has been transported (e.g. by ferry, by motorail or after
towing).
X
Start the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays. The
Navigation function
unavailable message
appears. COMAND has an integrated hard drive on which the digital map is
stored.
To protect the hard drive from damage, COMAND switches it off
at very high temperatures. The navigation system will then be
temporarily unavailable.
X
Let the vehicle and COMAND cool down.
X To hide the message: switch COMAND off and then on again. If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area, for example when
calculating a route.
X
To hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.
X Consult an authorized Mercedes-Benz Center. 180
NavigationCOMAND

Neutral N with EC
Ostart/stop function
activated The ECO start/stop functio
nswitches the
engine off automatically if:
R the vehicle is braked until stationary while
in neutral Nand
R you continue to apply th ebrakes.
Further information on the ECO start/stop
function ( Ypage 276).
Shifting to neutral N X
When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT leve rup or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically
switches to N.
Remaining in neutral N
If the automatic transmission is to remain in
neutral N, e.g. for washing the vehicle in car
washes with a towing device, please observe
the following instructions: G
WARNING
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an acciden tand/o rserious personal
injury.
Using the SmartKey:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if the electric parking brake is engaged,
release it.
R switch off the ignition and leave the
SmartKey in the ignition lock. Using KEYLESS-GO:
R
make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R engage park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
R depress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
R if the electric parking brake is engaged,
release it.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Drive position D with ECO start/stop
function activated The ECO start/stop function switches the
engine off automatically if:
R
the vehicle is braked until stationary while
in transmission position Dand
R you continue to apply the brakes.
Further information on the ECO start/stop
function (Y page 276).
Engaging drive position D X
When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever down past
the first point of resistance. Transmission position display
The curren ttransmission position is show nin
the multifunctio ndisplay. 280
Automatic transmissionDriving and parking

with your own braking. This will result in
potentially dangerous emergency braking
which will not always result in an impac tbeing
avoided.
Tailgating increases the risk of an accident. G
WARNING
DISTRONIC PLUS brakes your vehicle with a
maximum deceleration of 13 ft/s 2
(4 m/s 2
).
This corresponds to approximately 40% of
your vehicle's maximum braking force.
To avoid a collision, you must apply the brakes
yourself. DISTRONIC PLUS brakes the vehicle
just enough to restore the preset speed or the
preset distance to the vehicle in front. G
WARNING
If you do not receive visual or acoustic
warning signals during a critical traffic
situation, DISTRONIC PLUS has either not
recognized the collision risk, has been
deactivated or is malfunctioning.
Remember, whether or not DISTRONIC PLUS
is operating, it is ultimately always the drivers
responsibility to apply the brakes in order to
control the vehicle and avoid a collision.
Cruise control lever :
To store the curren tspeed or a higher
speed
; To store the curren tspeed or a lower
speed
= To deactivate DISTRONIC PLUS ?
Storing the curren tspeed or calling up the
last stored speed
A Setting the specified minimum distance
Switching on DISTRONIC PLUS, storing
and maintaining the current speed Important safety notes
G
WARNING
The vehicle can be braked when DISTRONIC
PLUS is activated. For this reason, deactivate
DISTRONIC PLUS if the vehicle is to be set in
motion by other means (e.g. in a car wash or
by towing).
In order to activate DISTRONIC PLUS, the
following conditions must be fulfilled:
R the engine must be started. It may take up
to two minutes after pulling away before
DISTRONIC PLUS is operational.
R the electric parking brake must be
released.
R ESP ®
must be active, but not intervening.
R the transmission must be in position D.
R the hood must be closed.
R the driver's door must be closed when you
shift from Pto Dor your seat belt must be
fastened.
R the front-passenger door must be closed.
R the vehicle must not skid.
Activating while driving
When driving at speeds below 20 mph
(30 km/ h),y ou can only activate DISTRONIC
PLUS if the vehicle in front has been detected
and is shown in the multifunction display .If
the vehicle in front is no longe rdetected and
displayed, DISTRONIC PLUS switches off and
a tone sounds. Driving systems
301Driving and parking Z

HOLD function
General notes The HOLD function can assist the drive
rinthe
following situations:
R when pulling away, especially on steep
slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
Activation conditions You can activate the HOLD function if:
R
the vehicle is stationary.
R the driver's door is closed or your seat belt
is fastened.
R the electric parking brake is released.
R the hood is closed.
R the transmission is in position R,Nor D.
The trunk lid must be closed in position R.
R DISTRONIC PLUS is deactivated.
Activating the HOLD function X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until ë appears in the instrument
cluster.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again. G
WARNING
The vehicle's brakes are applied when the
HOLD function is activated. For this reason,
deactivate the HOLD function if the vehicle is to be set in motion by other means (e.g. in a
car wash or by towing).
Deactivating the HOLD function The HOLD function is deactivated
automatically if:
R
you accelerate and the transmission is in
position Dor R.
R you shift the transmission to position P.
R you apply the brakes again with a certain
amount of pressure until ëdisappears
from the instrument cluster.
R you secure the vehicle using the electric
parking brake.
R you activate DISTRONIC PLUS.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake. G
WARNING
Never get out of the vehicle when the HOLD
function is activated.
The HOLD function must never be operated
or deactivated by a passenger or from outside
the vehicle.
The HOLD function does not replace the
electric parking brake and must not be used
for parking.
The braking effect of the HOLD function is
canceled and the vehicle could roll away if:
R the HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
If you leave the vehicle or park it, deactivate
the HOLD function and secure the vehicle
against rolling away. 308
Driving systemsDriving and parking

whenever a drive wheel spins due to
insufficient grip.
G
WARNING
If a drive wheel is spinning due to insufficient
traction:
R While driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adap tyour speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
4MATIC cannot prevent accidents resulting
from excessive speed.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires (M+S tires), with snow
chains if necessary. PARKTRONIC
Important safety notes G
WARNING
The PARKTRONIC is a supplemental system.
It is not intended to, nor does it replace, the
need for extreme care. The responsibility
during parking and other critical maneuvers
always remains with the driver. G
WARNING
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering .Otherwise, they could be
injured. PARKTRONIC is an electronic parking aid with
ultrasoni
csensors. It indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is activated automatically when
you:
R switch on the ignition
R shift the transmission to position D,Ror N
R release the electric parkin gbrake
PARKTRONIC is deactivated at speeds above
11 mph (18km/h). It is reactivated at lower
speeds.
PARKTRONIC monitors the area around your
vehicle using six sensors in the front and four
sensors in the rear. :
Example: sensors in the front bumper,
left-hand side
Range of the sensors General notes
The sensors must be free of dirt, ice and
slush. Otherwise, they may not function
correctly. Clean the sensors regularly, taking
care not to scratch or damage them
(Y
page 431). 312
Driving systemsDriving and parking

X
Press and hold Roadside Assistance
button :for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears in the
multifunction display and the COMAND
display. The audio output is muted.
If a connection can be established, the CallConnected message appears in the
multifunction display and in the COMAND
display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The multifunction display and COMAND
display show that an mbrace call is active.
You can change to the navigation menu by
pressing the Sbutton during the call,
for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
X Describe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i
The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button :is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call could not be connected! message.
Press Wto confirm the message.
X To end acall: press the ~button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the COMAND telephone
keypad.
MB Info call button X
Open the stowage compartment under the
armrest (Y page 401). X
Press and hold MB Info call button :for
more tha ntwo seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button :flashes while 410
FeaturesStowage and features