service indicator MERCEDES-BENZ CL600 2004 C215 Owner's Manual

Contents
Maintenance ...................................... 282
Clearing the service indicator ...... 282
Service term exceeded ................ 282
Calling up the service indicator .... 283
Resetting the service indicator..... 283
Vehicle care ....................................... 284
Cleaning and care of vehicle ........ 284
Practical hints.................................. 291
What to do if …? ................................. 292
Lamps in instrument cluster ......... 292
Lamp in center console................. 298
Messages in the display ................ 299
Where will I find...? ............................. 329
First aid kit .................................... 329
Vehicle jack, vehicle tool kit,
luggage bowl, spare wheel ............ 329
Unlocking/locking in an emergency... 331
Unlocking the vehicle.................... 331
Locking the vehicle ....................... 332
Replacing batteries in
the SmartKey/ SmartKey with
KEYLESS-GO* ............................... 332
Fuel filler flap ................................ 334
Opening/closing in an emergency ..... 335
Sliding/pop-up roof ...................... 335
Replacing bulbs .................................. 336
Bulbs ............................................. 336
Replacing bulbs for front lamps .... 338
Replacing bulbs for rear lamps ..... 340Replacing wiper blades ...................... 341
Removing wiper blades ................. 341
Installing wiper blades .................. 342
Flat tire............................................... 343
Preparing the vehicle .................... 343
Mounting the spare wheel ............ 343
Battery ............................................... 348
Disconnecting the battery ............ 349
Removing the battery ................... 349
Charging and reinstalling the
battery .......................................... 349
Reconnecting the battery ............. 350
Jump starting...................................... 351
Towing the vehicle.............................. 353
Installing towing eye bolt .............. 355
Fuses.................................................. 356
Fuse boxes in passenger
compartment ................................ 356
Fuse boxes in engine
compartment ................................ 357
Emergency engine shut-down ....... 358

83 Safety and Security
Anti-theft systems
Arming the alarm system
The alarm system is armed after locking
the vehicle with the SmartKey or
KEYLESS-GO*. The turn signal lamps flash
three times to indicate that the alarm sys-
tem is activated. The indicator lamp in the
central locking switch (
page 106) will
flash after approximately ten seconds
when the alarm system is completely
armed .Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the SmartKey or
KEYLESS-GO*. The turn signal lamps flash
once to indicate that the alarm system is
deactivated.Canceling the alarm
To cancel the alarm:
With the SmartKey

Insert the SmartKey in the starter
switch.
or

Press the Œ or ‹ button on the
SmartKey.
With KEYLESS-GO*

Grasp the outside door handle.
or

Press the KEYLESS-GO* start/stop
button.
iIf the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem (
page 230) provided Tele Aid
service was subscribed to and properly
activated, and that necessary cellular
service and GPS coverage are avail-
able.
iIf the turn signal lamps do not flash
three times one of the following ele-
ments may not be properly closed:

a door


the trunk lid


the hood
Close the respective element and lock
the vehicle again.

84 Safety and SecurityAnti-theft systemsTow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.Arming tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms automatical-
ly.
Disarming tow-away alarm
To prevent triggering the tow-away alarm,
switch off the tow-away alarm feature be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.The switch is located on the center con-
sole.
1Indicator lamp
2Tow-away alarm off switch

Switch off the ignition and remove the
SmartKey.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem (
page 230) provided Tele Aid
service was subscribed to and properly
activated, and that necessary cellular
service and GPS coverage are avail-
able.
iYou cannot disarm the tow-away alarm
if the ignition is switched on.

232 Controls in detailUseful featuresEmergency calls
An emergency call is initiated automatical-
ly:

following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy


if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds, see “Anti-theft systems”
(page 82) and tow-away alarm
(page 84)
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover.
For more information, see “Initiating an
emergency call manually” (
page 233).Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
EMERGENCY CALL –
CONNECTING CALL
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
EMERGENCY CALL –
CALL CONNECTED
appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established the
audio system mutes and the message
TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle.The Tele Aid system is available if


it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
CenteriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the Re-
sponse Center.

234 Controls in detailUseful featuresRoadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover. 
Press and hold the button • (for
longer than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and / or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and real
time vehicle data.iThe indicator lamp on the Roadside As-
sistance button• remains illumi-
nated in red for approximately
ten seconds during the system
self-check after turning the ignition on
(together with the SOS button and the
Information button¡).

235 Controls in detail
Useful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold the button (for longer
than two seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system muted and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display.
Information regarding the operation of
your vehicle, the nearest auuthorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). See system self-check (
page 231)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button• is illuminated
continuously and no voice connection
to the Response Center was estab-
lished, then the Tele Aid system could
not initiate a Roadside Assistance call
(e.g. the relevant cellular phone net-
work is not available). The message
ROADSIDE ASSISTANCE – CALL FAILED

appears in the multifunction display.
Roadside Assistance calls can be ter-
minated using the tbutton on the
multifunction steering wheel.

236 Controls in detailUseful features
Upgrade Signals
The Tele Aid system processes calls using
the following priority:

Automatic emergency – First priority


Manual emergency – Second priority


Roadside Assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the respective
indicator lamp will stop flashing. The
COMAND system operation will resume.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after turning the
ignition on (together with the SOS but-
ton and the Roadside Assistance
button•).
See System self-check (
page 231)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the tbutton on the multifunc-
tion steering wheel.!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit an
authorized Mercedes-Benz Center and
have the system checked or contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.

237 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and press
the trunk lock for a minimum of
20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your Acquaintance Call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonton the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio, tape or
CD) pauses. The optional cellular
phone (if installed) switches off. If you
must use this phone, the vehicle must
be parked. Disconnect the coiled cord
and place the call. The COMAND navi-
gation system (if engaged) will contin-
ue to run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND
unit. A pop-up window will appear in
the COMAND display to indicate that a
Tele Aid call is in progress.

239 Controls in detail
Useful features
Remote control integrated into the interior
rear view mirror1Indicator lamp
2 3 4Signal transmitter button
5Hand-held transmitter button
6Hand-held remote control trans-
mitter (not part of the vehicle
equipment)
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate op-
erator, make sure that people and objects
are out of the way of the device to prevent
potential harm or damage.
When programming a garage door opener,
the door moves up or down. When program-
ming a gate operator, the gate opens or
closes.
Do not use the integrated remote control
with any garage door opener that lacks safe-
ty stop and reverse features as required by
U.S. federal safety standards (this includes
any garage door opener model manufac-
tured before April 1, 1982). A garage door
that cannot detect an object - signaling the
door to stop and reverse - does not meet
current U.S. federal safety standards.
iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact an authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.

258OperationAt the gas station
Replace the fuel cap by turning it to the
right.
You will hear when the fuel cap is tight-
ened.

Close the fuel filler flap.
Check regularly and before a long trip
1Windshield washer and headlamp
cleaning system
2Brake fluid
3Coolant level
Warning!
G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.
iOnly use premium unleaded gasoline
with a minimum Posted Octane Rating
of 91 (average of 96 RON / 86 MON).
Information on gasoline quality can
normally be found on the fuel pump.
More information on gasoline can be
found in the Factory Approved Service
Products pamphlet.iLeaving the engine running and the fuel
cap open can cause the ? malfunc-
tion indicator lamp to illuminate.
For more information, see “Practical
hints” (
page 294).
iOpening the hood, see (
page 260).