ESP MERCEDES-BENZ CLA 2016 Manual PDF

Display messages
Possible causes/consequences and P Solutions
Please Correc t
Tir e Pressure US A only:
The tire pressur e is to o low in at leas t on e of th e tires , or th e tire
pressur e difference between th e wheels is to o great.X
Chec k th e tire pressures at th e next opportunity ( Y
page 336).X
If necessary, correc t th e tire pressure.X
Restart th e tire pressur e monitor ( Y
page 338).
Check Tires US A only:
The tire pressur e in on e or mor e tires has dropped significantly.
The whee l position appears in th e multifunction display.
A warnin g tone also sounds.
G WARNIN G
Tir e pressures that are to o low pos e th e following hazards :R
they may burst, especially as th e load and vehicl e speed
increase . R
they may wear excessivel y and/o r unevenly, whic h may greatl y
impair tire traction .R
th e drivin g characteristics , as well as steerin g and braking, may
be greatl y impaired.
There is a ris k of an accident. X
Stop th e vehicl e without makin g any sudden steerin g or brakin g
maneuvers . Pay attention to th e traffic condition s as you do so.X
Secur e th e vehicl e against rollin g away ( Y
page 169).X
Chec k th e tires and , if necessary, follow th e instruction s fo r a
flat tire ( Y
page 310). X
Chec k th e tire pressur e ( Y
page 336).X
If necessary, correc t th e tire pressure.Display messages 25 1
On-board computer and displays Z

Problem
Possible causes/consequences and P Solutions
%
The yellow ABS warning
lamp is lit while the
engine is running. ABS (Anti-lock Braking System) is deactivated due to a malfunc-
tion. Therefore, BAS (Brake Assist), COLLISION PREVENTION
ASSIST PLUS, ESP ®
(Electronic Stability Program), the HOLD func-
tion and hill start assist are also deactivated, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident. X
Observe the additional display messages in the multifunction
display. X
Drive on carefully. X
Visit a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic trans-
mission, will not be available.Warning and indicator lamps in the instrument cluster 261
On-board computer and displays Z

Problem
Possible causes/consequences and P Solutions
%
The yellow ABS warning
lamp is lit while the
engine is running. ABS is temporarily unavailable. Therefore, BAS, COLLISION PRE-
VENTION ASSIST PLUS, ESP ®
, EBD (electronic brake force distri-
bution), the HOLD function and hill start assist are also deactiva-
ted, for example.
Possible causes are: R
Self-diagnosis is not yet complete. R
The on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is a risk of an accident. X
Carefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on: X
Observe the additional display messages in the multifunction
display. X
Drive on carefully. X
Visit a qualified specialist workshop immediately.262
Warning and indicator lamps in the instrument cluster
On-board computer and displays

Problem
Possible causes/consequences and P Solutions
%
The yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds. EBD is malfunctioning. Therefore, ABS, BAS, COLLISION PREVEN-
TION ASSIST PLUS, ESP ®
, the HOLD function and hill start assist
for example, are also not available.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-
ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident. X
Observe the additional display messages in the multifunction
display. X
Drive on carefully. X
Visit a qualified specialist workshop immediately.
' (USA only)
M (Canada only)
%

Tires Problem
Possible causes/consequences and P Solutions
w
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit. The tire pressure monitor has detected a loss of pressure in at
least one of the tires.
G WARNING
Tire pressures that are too low pose the following hazards: R
they may burst, especially as the load and vehicle speed
increase. R
they may wear excessively and/or unevenly, which may greatly
impair tire traction. R
the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident. X
Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so. X
Secure the vehicle against rolling away ( Y
page 169).X
Observe the additional display messages in the multifunction
display. X
Check the tires and, if necessary, follow the instructions for a
flat tire ( Y
page 310). X
Check the tire pressure ( Y
page 336).X
If necessary, correct the tire pressure.
w
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
approximately one
minute and then
remains lit. The tire pressure monitor is faulty.
G WARNING
The system is possibly unable to recognize or register low tire
pressure.
There is a risk of an accident. X
Observe the additional display messages in the multifunction
display. X
Visit a qualified specialist workshop immediately.270
Warning and indicator lamps in the instrument cluster
On-board computer and displays

Useful information
i This Operator's Manual describes all
models and all standard and optional equip-
ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops ( Y
page 25).
Loading guidelines
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
G WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury. Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehi-
cle are dependent on the distribution of the
load within the vehicle. For this reason, you
should observe the following notes when
transporting a load: R
Never exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
The values are specified on the vehicle
identification plate on the B-pillar of the
driver's door. R
The trunk is the preferred place to carry
objects. R
Position heavy loads as far forwards as pos-
sible and as low down in the trunk as pos-
sible. R
The load must not protrude above the
upper edge of the seat backrests. R
Always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place. R
Always place the load behind unoccupied
seats if possible. R
Use the cargo tie-down rings and the parcel
nets to transport loads and luggage. R
Use cargo tie-down rings and fastening
materials appropriate for the weight and
size of the load. R
Secure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges
for protection.272
Loading guidelines
Stowage and features

Folding the rear seat backrest forwards
and back Folding the rear seat backres ts forwardX
Fully insert the backrest head restraints if
necessary ( Y
page 104).X
Move the driv er's or front-passenger seat
forward if necessary.X
Pull left-hand or right-hand release han-
dle D of the seat backrest forwards.
Corresponding seat backrest C is
released. X
Fo ld backrest C forwards.X
Move the driv er's or front-passenger seat
back if necessary.
X
In sert the seat belt into seat-belt holder C .
Folding the rear seat backrest back
! Make sure that the seat belt does not
become trapped when folding the rear seat
backrest back. Otherwise, it could be dam-
aged. X
Move the driv er's or front-passenger seat
forward if necessary. X
Fo ld seat backrest C back unt il it engages.
Red lock status indicator D is no longer
visible. X
Adjust the head restraints if necessary
( Y
page 104). X
Move the driver's or front-passenger seat
back if necessary.
Securing cargo
Observe the fol lowin g notes on securing
loads: R
Observe the loadin g guidelines
( Y
page 272). R
Se cure the load using the cargo tie-down
rings. R
Distribute the load on the cargo tie-down
rings evenly. R
Do not use elast ic straps or nets to secure
a load, as these are on ly intended as an
anti-slip protection for light loads. R
Do not route tie- down s across sharp edges
or corners. R
Pad sharp edges for protection.276
Stowage areas
Stowage and features

Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Emergency call Important safety notes
G WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if: R
you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident R
the vehicle is on a dangerous section of
road R
the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
( Y
page 282).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered. You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted. Once the connection has been made, the
Call Connected
message appears in the
multifunction display.
All important information on the emergency is
transmitted, for example: R
current location of the vehicle (as deter-
mined by the GPS system) R
vehicle identification number R
information on the severity of the accident
Shortly after the emergency call has been ini-
tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants. R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the
emergency. R
If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con-
tinuously.
The Call Failed message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call Features 283
Stowage and features Z

X
To initiate an emergency call manually:
press cover C briefly to open.X
Press SOS button D briefly.
The indicator lamp in SOS button D
flashes until the emergency call is conclu-
ded. X
Wait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter. X
After the emergency call, close cover C .
If the mobile phone network is unavailable,
mbrace will not be able to make the emer-
gency call. If you leave the vehicle immedi-
ately after pressing the SOS button, you will
not know whether mbrace placed the emer-
gency call. In this case, always summon assis-
tance by other means.
Roadside Assistance button
X
To call Roadside Assistance: press Road-
side Assistance button C .
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active.
The Connecting Call message appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display. If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 288).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if: R
the indicator lamp for Roadside Assistance
call button R is flashing continuously. R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display. X
To end a call: press the v button on the
multifunction steering wheel.
or X
Press the corresponding COMAND/Audio
20 button for ending a phone call.284
Features
Sto wag e an d features

Downloading destinations Downloading destinations
Downloadin g destination s gives you access
to a database wit h over 15 million points of
interes t (POIs). These can be downloaded on
th e navigation system in your vehicle. If you
know th e destination , th e address can be
downloaded. Alternatively, you can obtain th e
location of Points of Interes t (POIs)/impor -
tant destination s in th e vicinity.
Furthermore, you can download routes wit h
up to four way points .
You are prompted to confirm rout e guidanc e
to th e address entered .X
Selec t Ye s by turnin g 3 or slidin g 1
th e controller and confirm wit h 7 .
The system calculates th e rout e and sub-
sequentl y start s th e rout e guidanc e wit h
th e address entered .
If you selec t No th e address can be stored in
th e address book.
The destination download function is availa-
ble if: R
th e vehicle is equipped wit h a navigation
system. R
th e relevant mobile phone networ k is avail-
able and dat a transfe r is possible.
Route Assistance
Thi s servic e is par t of th e mbrace PLU S Pack-
age and canno t be purchased separately.
You can use th e rout e assistanc e function
eve n if th e vehicle is no t equipped wit h a nav -
igation system.
Within th e framewor k of this service, you
receiv e a professional and reliable form of
navigation suppor t without havin g to leav e
your vehicle.
The customer servic e representative finds a
suitable rout e dependin g on your vehicle' s
curren t position and th e desire d destination .
You will then be guided liv e through th e cur -
ren t rout e section . Searc h & SendGeneral notes
To use "Searc h & Send", your vehicle mus t be
equipped wit h mbrace and a navigation sys-
tem. Additionally, an mbrace servic e sub-
scription mus t be completed.
"Searc h & Send " is a destination entr y ser -
vice. A destination address whic h is found on
Google Maps ®
can be transferred via mbrace
directl y to your vehicle' s navigation system.
Specifyin g an d sending th e destination
address X
Go to th e websit e http:/ /
maps.google.co m and ente r a destination
address into th e entr y field.X
To send th e destination address to th e
e-mail address of you r mbrace account:
clic k on th e correspondin g butto n on th e
website.
Example:
If you selec t 'Sen d to vehicle' and then
'Mercedes-Benz' , th e destination address
will be sen t to your vehicle. X
Whe n th e "Send " dialo g window appears :
Ente r th e e-mail address you specifie d
when setting up your mbrace accoun t into
th e correspondin g field. X
Clic k "Send".
Information on specific command s suc h as
"Address entry" or "Send " can be found on th e
website.
Calling up a transmitte d destination
address X
Tur n th e SmartKey to position 2 in th e igni-
tion loc k ( Y
page 147).
The transmitte d destination address is loa-
ded into th e vehicle' s navigation system.286
Features
Stowage and features